Hello, this is Brown Sweet Residence Seoul.
Thank you for your valuable review.
We hope you enjoy your stay with Brown Suites Residence Seoul.
Please come back next time.
Thank you.
location near Seoul station 10min walk
Room: kitchen with equipment, clean and warm when winter time.
Vincent Hong Ju
於 2020 年 1 月住了 2 晚
Reservation 於 2020年3月19日回覆
Hello, this is Brown Sweet Residence Seoul.
Thank you for your valuable review.
We hope you enjoy your stay with Brown Suites Residence Seoul.
Please come back next time.
Thank you.
4/10 不太好
真實旅客
2020年2月4日
真實旅客
於 2020 年 1 月住了 7 晚
예약실 於 2020年2月8日回覆
안녕하세요, 브라운 스위트 레지던스 서울입니다.
고객님의 소중한 평점 감사드립니다.
투숙하시면서 불편하셨던 부분 말씀해주시면 최대한 개선할 수있도록하겠습니다.
감사합니다.
Thank you for choosing Brown Suites Residence!
Your valuable review has been shared with all of our staff and we will do our best to further develop.
Thank you again for your valuable feedback and we will repay you with better service on your next visit.
Thank you very much.
Sincerely yours,
Brown Suites Residence
6/10 一般般
真實旅客
2019年3月4日
喜歡:員工素質
不喜歡:客房舒適度
真實旅客
於 2019 年 2 月住了 4 晚
Brown Suites Residence 於 2019年3月7日回覆
Thank you for choosing Brown Suites Residence!
Your valuable review has been shared with all of our staff and we will do our best to further develop.
Thank you again for your valuable feedback and we will repay you with better service on your next visit.
Thank you very much.
Sincerely yours,
Brown Suites Residence
Thank you for choosing Brown Suites Residence!
Your valuable review has been shared with all of our staff and we will do our best to further develop.
Thank you again for your valuable feedback and we will repay you with better service on your next visit.
Thank you very much.
Sincerely yours,
Brown Suites Residence
4/10 不太好
真實旅客
2018年11月28日
真實旅客
於 2018 年 11 月住了 4 晚
Brown Suites Residence 於 2018年12月1日回覆
Thank you for choosing Brown Suites Residence.
We sincerely apologize for your inconvenience regarding your stay at our property.
Your valuable feedback will help us improve our accommodation and services.
We hope to have a chance to meet you again and we will repay you with better facilities and services.
Thank you very much.
Actually this is the 2nd time to stay in brownsuite, I found the cleansing service just poor, the room-maid haven't refill tissue paper and even just left me a pillow without pillow case. At the beginning, the second day of our visit, the room-maid want to give me towels instead of make up room.I just use my poor korean to ask her for make up room finally. Apart from the cleansing , I think over isn't bad.
The staff workers are very kind and always willing to help. The residence is comfortable to stay. It is very close to the mart and transport, so it is very convenient for us to go shopping and sightseeing.
Alice
於 2018 年 5 月住了 4 晚
8/10 不錯哦
HO
2018年5月4日
喜歡:員工素質和住宿環境和硬體
Easy access by airport limoisine
Cuatomer service is good. They are very willing to help.
HO
4/10 不太好
Yufang
2018年4月30日
不喜歡:客房舒適度
A bit disappointed, but still good enough.
I booked here coz I had a great time last visit.
This time, I told hotel that the drinking filter was out of order, we asked and they said that’s why they give us bottled water. They gave us two and there are four of us?
Yufang
Brownsuites 於 2018年5月4日回覆
Thanks for staying with us. but, we have changed to service to offer two bottle of water per room sorry. We work hard to make our guests happy and appreciate your feedback!
6/10 一般般
Huishu
2018年4月13日
不喜歡:員工素質
不给开发票。闹心
Huishu
Brownsuites 於 2018年5月4日回覆
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Near city centre. Very convenient. Nice accommodati, friendly & helpful staffs. will definitely recommend.
yanas
於 2017 年 7 月住了 4 晚
Brownsuites 於 2017年8月18日回覆
Thank you for taking the time to share your experience with us. I appreciate your feedback and staying with us. we hope you will give us a chance to take care of you in the future
My room was in the 6th floor. I still heard the traffic noise, especially the bus from the main road near the hotel at midnight. It became quite without traffic noise till around 1am.
yu ching
Brownsuites 於 2017年6月12日回覆
Thank you for staying our Brown suites residence Hotel. and sorry for the incovenience while you staying. we will provide better service if you stay again. Thank you.
8/10 不錯哦
Hsiaoling
2017年3月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hsiaoling
8/10 不錯哦
真實旅客
2017年3月4日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Generally it's good for family and for couple who would like to cook by themselves.
真實旅客
Brownsuites 於 2017年3月10日回覆
Good morning, This is brown suites residence.
Thank you for your review and visiting us.
We effort to provide better service to our customers constantly.
Thank you very much.
8/10 不錯哦
Ken,HK
2017年2月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel, big room for family trip
The protectionist is nice and helpful, she offers us taxi call services and instruct us how to get on the airport shuttle. There are some restaurant and convenience store just downstairs, though most of them are closed in Chinese new year.
Ken
Brownsuites 於 2017年2月16日回覆
Good morning, This is brown suites residence.
Thank you for your review and visiting us.
We effort to provide better service to our customers constantly.
Thank you very much.
Good morning, This is brown suites residence.
Thank you for your review and visiting us.
We effort to provide better service to our customers constantly.
Thank you very much.
8/10 不錯哦
Linda,HK
2017年2月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice family suites, big rooms, gd for family trip.
It is convenience, peaceful, clean and warm hotel. There are 25 store (similar to 7-11), and some nice korea restaurants downstairs. We walk around 7-10 minutes to nearby MTR station.
Linda
Brownsuites 於 2017年2月16日回覆
Good morning, This is brown suites residence.
Thank you for your review and visiting us.
First of all, We are very sorry for your inconvenience.
We will effort to improve the service.
Thank you very much.
Good morning, This is brown suites residence.
Thank you for your review and visiting us.
We effort to provide better service to our customers constantly.
Thank you very much.
8/10 不錯哦
Sharon,Hong Kong
2017年1月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯的選擇
交通很方便附近有巴士站去機場,地鐵站很近酒店大約行5-8分鐘,附近還有購物lotte mark and lotte outlets
Sharon
Brownsuites 於 2017年2月2日回覆
Good morning, This is brown suites residence.
Thank you for your review and visiting us.
We effort to provide better service to our customers constantly.
Thank you very much.
8/10 不錯哦
真實旅客
2017年1月29日
喜歡:員工素質
Fair quality with 2 bedrooms and kitchen
The wall need to be repaired, the design of the bathroom is weird.
Overall, the room is nice especially its location is good which close to 2 lines station. There is bus stop downstairs too.
真實旅客
Brownsuites 於 2017年1月31日回覆
Good morning, This is brown suites residence.
Thank you for your review and visiting us.
First of all, We are very sorry for your inconvenience.
We will effort to improve the service.
Thank you very much.
Good morning, This is brown suites residence.
Thank you for your review and visiting us.
First of all, We are very sorry for your inconvenience.
We will effort to improve the service.
Thank you very much.
Good morning, This is brown suites residence.
Thank you for your review and visiting us.
We effort to provide better service to our customers constantly.
Thank you very much.
Good morning, This is brown suites residence.
Thank you for your review and visiting us.
First of all, We are very sorry for your inconvenience.
We will effort to improve the service.
Thank you very much.