Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews of Quality Inn Selma

2.5 out of 5
Quality Inn Selma
1705 Industrial Park Dr, Selma, NC

Reviews

8.2

Very Good

Rating 10 - Excellent. 319 out of 785 reviews" "
Rating 8 - Good. 272 out of 785 reviews" "
Rating 6 - Okay. 122 out of 785 reviews" "
Rating 4 - Poor. 42 out of 785 reviews" "
Rating 2 - Terrible. 30 out of 785 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Larina, Westbury

Traveled with partner
Liked: Staff & service
Good for a quick place to stop and sleep for a few hours. Included breakfast variety wasn’t bad. It’s a basic room, bed isn’t too comfortable and the carpet and room smelled musty/smoky even though it was a non smoking room. Overall for the price paid it served its purpose
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/16
Hello Larina,We appreciate your feedback on your recent stay with us. It's great to hear you found the breakfast selection satisfactory. We take all guest comments seriously and will address the room issues mentioned to enhance future guest experiences. Thank you for choosing our hotel for your accommodation needs.

10/10 Excellent

Kyla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was satisfied with the cleanliness of the property/room and really loved how friendly the staff was! Checking in and out was easy as well. Would recommend to others!
Stayed 3 nights in Apr 2024
Response from Manager on 2024/4/14
Hello Kyla,We're thrilled to hear that you enjoyed the cleanliness of our property/room and the friendliness of our staff! We take pride in providing seamless check-in and check-out experiences. Thank you for recommending us to others!

10/10 Excellent

Laken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/11
Hello Laken,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom looked like it could use some work.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/10
Hello Maria, We appreciate your feedback regarding your recent stay with us. We will be sure to share your comments with our maintenance team for further evaluation. Thank you for bringing this to our attention as we strive to continuously improve our guests' experience.

6/10 Okay

Maria, Woodbridge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Long wait checking in. Three people waiting in line in front of me. Next, front desk could not get my information correctly. First wanted me to confirm that my information was correct but it had wrong name and correct address. After a 20 minute wait she had my correct name and wrong address. She got me to confirm my name and incorrect address saying the wrong address was due to making reservation through Expedia. When I got to my room she was calling my cell phone asking to speak to the person she originally wanted me to confirm was me. Very unsettling…. The room was spacious and clean. The bed was very comfortable and the hotel offered a good breakfast.
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/4
Hello Maria, We apologize for any inconvenience you experienced during the check-in process. We appreciate your feedback regarding our spacious and clean rooms, comfortable beds, and delicious breakfast offerings. If there are any further concerns, please feel free to reach out to our management team for assistance.

6/10 Okay

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
As a single female travelling alone I did feel unsafe getting to my room after dark. Was a little dark and unsettling having room access outside. Plus the highway is close by and doors are poorly insulated so lots of noise from passing by cars. Otherwise the hotel room was an affordable place to pit stop during a long drive.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/31
Hello Erin,We appreciate your feedback and apologize for any inconvenience caused. Safety is our top priority, and we recommend guests reach out to our management for any concerns during their stay. Your input helps us continue to enhance our guests' experience. Thank you for choosing our hotel for your travel needs.

8/10 Good

Janine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and bed was comfortable. Breakfast was really good! They even had waffles. Upon check-in, we were met with a sign, saying, “Be back soon.” This is really annoying, as we were so tired after a long drive. We also had difficulty sleeping, due to loud guests above us. They were so loud for hours, and this was after midnight. We could clearly hear all of their conversations, and the footsteps and banging. If you can, request a 2nd floor room.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/29
Hello Janine,We are pleased to hear you enjoyed the cleanliness of your room and our breakfast offerings. Your feedback regarding the check-in sign and noise disturbances has been duly noted. We apologize for any inconvenience caused and recommend requesting a 2nd-floor room for a quieter stay in the future.

8/10 Good

Sylvana

Stayed 1 night in Mar 2024
Response from Manager on 2024/4/15
Hello Sylvana, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okay

Gregory

Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/22
Hello Gregory, We appreciate you choosing our hotel and hope you had a pleasant stay. If there are any concerns you'd like to discuss further, please feel free to contact us directly.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to 95. Easy to get of, stay the night and hit the road again in the morning. Great breakfast too.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/20
Hello Laura,We are pleased to hear that you found our hotel's location convenient and enjoyed our breakfast offerings. We appreciate your positive feedback and hope to welcome you back in the future for another pleasant stay.

4/10 Poor

John

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I don't know how this place gets a 8.2 rating. More like 4.1. The property is old and rundown. You would think the one important thing in a room is a comfortable bed. Not here. Lobby are is very dark and not welcoming at all. Old bath tub and the shower head was corroded with mineral deposits. If you just need a room in a pinch to sleep its ok.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/18
Hello John, We value your feedback and regret to hear about your experience. We strive to improve our guests' comfort and satisfaction. Each comment helps us assess areas for enhancement. For future stays, we recommend reaching out to management for personalized assistance.

10/10 Excellent

Jahzeel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Manager on 2024/2/23
Hello Jahzeel,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.

8/10 Good

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 2 nights in Feb 2024
Response from Manager on 2024/2/13
Hello Ben,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you found our hotel to be of great value. We aim to provide excellent accommodations at affordable prices. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Good

Tonino Di

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation above standard Quality/Price
Stayed 1 night in Jan 2024
Response from Manager on 2024/2/6
Hello Tonino Di, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are delighted to hear that you found our accommodations to be of above-standard quality for the price paid. We strive to provide exceptional value for our guests. If there is anything else we can assist you with, please do not hesitate to reach out to our management team. We look forward to welcoming you back in the future.

6/10 Okay

Heather

Stayed 1 night in Jan 2024
Response from Manager on 2024/3/22
Hello Heather, We appreciate you choosing to stay with us and hope you had a pleasant experience. Please feel free to reach out to us with any feedback from your stay so we can ensure future visits are even better. We look forward to welcoming you back soon.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
I had a comfortable and quiet stay and was pleased with my experience. Thank you for having me and may God bless you all at the Selma Quality Inn!
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/23
Hello Justin,Thank you for choosing to stay with us at the Selma Quality Inn! We are delighted to hear that you had a pleasant and quiet stay. Your kind words are greatly appreciated. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Manon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/14
Hello Manon,We appreciate you staying with us and sharing your experience. If there is anything specific that you would like to address, please reach out to us directly so that we can address any concerns. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.

10/10 Excellent

Daniel thompson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, clean, newly venovated.
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/12
Hello Daniel thompson,Thank you for your kind feedback! We're thrilled to hear that you found our hotel comfortable and clean after our recent renovations. It's always our goal to provide a pleasant and rejuvenating stay for our guests. We appreciate your patronage and are delighted to be your hotel of choice.

10/10 Excellent

SETH

Liked: Cleanliness, staff & service, room comfort
Amanda at the Front Desk was very helpful, unfortunately shortly after checking in there was a power outage due to Storm that was impacting the area. Power fortunately was restored about 4 hours later.
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/12
Hello SETH,Thank you for sharing your experience with us. We appreciate your kind words about Amanda at the Front Desk and her helpfulness. We apologize for any inconvenience caused by the power outage during your stay. Unfortunately, these situations are beyond our control. We are glad to hear that the power was restored after a few hours. If you have any further concerns, please feel free to reach out to our management team directly.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/10
Hello Jeff,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are delighted to hear that you enjoyed your time with us. Should you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great experience.

6/10 Okay

Michelle, North Grafton

Liked: Staff & service
Disliked: Property conditions & facilities
Furnishings, carpets are old and worn. Very noisy from outside traffic. Parking lot faces into rooms so headlights shine through all night as cars come and go
Stayed 1 night in Dec 2023
Response from Manager on 2024/1/8
Hello Michelle, Thank you for sharing your feedback with us. We regret to hear about the issues you experienced during your stay. Our team strives to ensure a comfortable and peaceful environment for all guests. Your concerns regarding the furnishings, carpets, and noise will be shared with our management for further evaluation and improvement. We apologize for any inconvenience caused and appreciate your understanding.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Manager on 2024/1/3
Hello Kevin,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was great, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 rooms for a one night stay. Clean room. Nice pillows and bedding, no surprises. Coffee and tea in the room. A little outdated decor, but when its all clean, its all good.
Stayed 1 night in Dec 2023
Response from Manager on 2023/12/24
Hello Suzanne,Thank you for taking the time to share your experience with us. We're glad to hear that you found our rooms clean and enjoyed the comfort of our pillows and bedding. We appreciate your feedback regarding the decor and will take it into consideration for future improvements. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.

10/10 Excellent

Barbara

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2023
Response from Manager on 2023/12/23
Hello Barbara,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 Excellent

Margaret

Traveled with pets
Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 2023/12/22
Hello Margaret,Thank you for rating our hotel with 5 stars. We are delighted to hear that you had a wonderful stay with us. If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back in the future for another fantastic experience.

8/10 Good

John, Elizabeth City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience in general, just a little confusion when I was checking in and I needed to call Expedia to resolve the issue
Stayed 1 night in Dec 2023
Response from Manager on 2023/12/19
Hello John,Thank you for taking the time to share your experience with us. We apologize for any confusion you experienced during the check-in process. We appreciate your patience and understanding in reaching out to Expedia for assistance. Should you have any further feedback or concerns, please do not hesitate to contact us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Nelsie E.

Traveled with family
Check in quick. Room fine.
Stayed 1 night in Dec 2023
Response from Manager on 2023/12/17
Hello Nelsie E.,We appreciate your feedback on the quick check-in process and that you found your room to be satisfactory. We strive to ensure efficient service and comfortable accommodations for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team directly.

8/10 Good

Nancy

Stayed 1 night in Dec 2023
Response from Manager on 2024/1/4
Hello Nancy, Thank you for choosing our hotel for your stay. We would love to hear more about your experience so we can continue to improve. Please feel free to reach out to us with any feedback you might have. We appreciate your patronage and hope to welcome you back in the future.

10/10 Excellent

Earen, Spotsylvania

Stayed 1 night in Dec 2023
Response from Manager on 2023/12/16
Hello Earen,Thank you for choosing our hotel! We are thrilled that you had a wonderful stay with us. We work hard to provide exceptional service and we are delighted to know that we met your expectations. We hope to welcome you back soon!

10/10 Excellent

Patricia, Port St Lucie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for an overnight stay with my dog that didn't break the bank.
Stayed 1 night in Dec 2023
Response from Manager on 2023/12/14
Hello Patricia,We are delighted to hear that you and your furry companion enjoyed your stay with us. Providing affordable accommodations that cater to our guests' needs is always our goal. Thank you for choosing our hotel, and we hope to welcome you back in the future.

6/10 Okay

Brooklyn

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Nothing special to see here. It will get the job done but would have rather stayed somewhere else. Seemed a little dingy and there was a spider in my room.
Stayed 3 nights in Dec 2023
Response from ad on 2023/12/5
Thank you for taking the time to give us your feedback regarding your stay. we would like to apologize for the inconvenience that occurred during your stay. If you weren't satisfied with your stay, you could have contacted the desk on your first day and we would have either moved you to room more satisfactory or refunded you, so you could have chosen another property in the area. Anytime you aren't happy with your stay, never hesitate to contact the desk and let them know. We wouldn't recommend anyone stay for one day, more less 3 and not be happy. Once you check out there is nothing, we can do to help you. Please keep this in mind when traveling in the future.

10/10 Excellent

Melodie

Stayed 2 nights in Nov 2023
Response from ad on 2023/12/5
Thank you for taking the time to give us your feedback regarding your stay. We are happy to hear that everything met your expectations, and we hope that you will stay with us again.

6/10 Okay

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities
I didn't like the failure of the the TV, the heater and problem the toilet.
Stayed 7 nights in Nov 2023
Response from ad on 2023/12/5
Thank you for taking the time to give us your feedback regarding your stay. We would like to apologize for the inconvenience that occurred during your stay. We are happy that you were so patient with us while resolving the issues that arose. You were a pleasure to have, and we hope that you will consider us again.

8/10 Good

Dina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best check in experience I ever had. Check in was a quick, easy, and painless process. Staff was extremely kind and helpful. Room was neat, clean and well stocked. Bed was superb!!!. Everything (mini fridge, microwave, tv, coffee pot, hair dryer, etc.) worked properly. However I didn’t realize one of the wire racks in mini fridge was broken and I cut my hand. They are pet friendly to ANY breed and size. Although I didn’t eat their complimentary breakfast looked and smelled delicious So, if you can’t tell we were happy with our stay at Quality Inn Selma.
Stayed 1 night in Nov 2023
Response from Manager on 2023/12/13
Hello Dina, Thank you for taking the time to share your positive experience with us! We are delighted to hear that your check-in process was quick and easy, and that our staff provided exceptional service. We take pride in our well-stocked and clean rooms, and we are glad that you found the bed to be superb. While we apologize for the broken wire rack in the mini fridge, we appreciate your understanding. Your feedback regarding our pet-friendly policy and complimentary breakfast is greatly appreciated. We look forward to welcoming you back to Quality Inn Selma in the future.

8/10 Good

Thomas

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always very friendly and helpful. Towels could be better.
Stayed 1 night in Nov 2023
Response from Manager on 2023/12/2
Hello Thomas,Thank you for your feedback! We greatly appreciate your kind words about our staff. We apologize for any inconvenience you experienced with our towels and will share your comments with our housekeeping team for improvement. We hope to have the chance to welcome you back in the future.

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet being close to highway. When first checked in found that toilet would not flush properly and was moved to another room. Also had heat set at 75 in evenings and still felt cool in room.
Response from ad on 2023/11/28
Thank you for taking the time to give us your feedback regarding your stay. We are happy to hear that everything met your expectations and we hope that you will stay with us again.

6/10 Okay

Norelyn

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Its just as in and out stay for 4 days and 3 nights. We booked here because its a pet friendly, yep! We dont even have a time to complain bout the blood stain in the bed comforter and some old toys fallen from somewhere around the bed..other else is fair for its price.
Stayed 3 nights in Nov 2023
Response from ad on 2023/11/28
Thank you for taking the time to give us your feedback regarding your stay. we would like to apologize about any inconvenience that occurred during your stay. If you had called the desk, we could have assisted you with whatever issues you had. You stayed for 3 nights, and when you checked out you never mentioned anything about anything being wrong. Noone is going to stay in a room for 3 nights with someone else's blood on the blanket.

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from ad on 2023/11/17
Thank you for taking the time to give us your feedback regarding your stay. We are happy to hear that everything met your expectations, and we hope that you eill stay with us again.

8/10 Good

CYNTHIA

Traveled with family
Liked: Cleanliness, staff & service
The Hotel was very busy and sometimes could not get parking. Looks like they have done some updates which were good but need to finish/complete the tiny issues - needs bars in shower (very nice/hot)/need weather stripping under the doors/need exhaust system in bathroom - mold/beds made noise every time you moved etc.....I would stay there again (overnight - not sure about a longer stay) - overall not a bad place.
Stayed 4 nights in Nov 2023
Response from ad on 2023/11/17
Thank you for taking the time to give us your feedback regarding your stay. We are happy to hear that everything met your expectations, and we hope that you eill stay with us again.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, room comfort
Good Overnight Stay
Good location close to I-95. The hotel/rooms are older but our room was clean and comfortable. The folks at reception were friendly. The continental breakfast was pretty standard. It may have been the location of our room, but I thought it was a little noisy outside at times. Overall, it was a very good value for an overnight stop and we will stay here again.
Stayed 1 night in Nov 2023
Response from ad on 2023/11/8
Thank you for taking the time to give us your feedback regarding your stay. We are happy that everything met your expectations, and we hope that you will stay with us again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from ad on 2023/11/1
Thank you for taking the time to give us your feedback regarding your stay. We are glad that everything met your expectations, and we hope that you will stay with us again.

8/10 Good

Jerry

Stayed 1 night in Oct 2023
Response from ad on 2023/11/19
Thank you for taking the time to give us your feedback regarding your stay. We are glad that everything met your expectations, and we hope that you will stay with us again.

10/10 Excellent

Rondell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place good, for the price. Nice spot to stop while traveling. The breakfast in the morning is pretty good, for the price. I would stay here again.
Stayed 1 night in Oct 2023
Response from ad on 2023/10/29
Thank you for taking time to give us your feedback regarding your stay. We are happy to hear that everything met your expectations, and we hope that you will choose to stay with us again.

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk great.
Cheryl at front desk was fabulous.
Stayed 1 night in Oct 2023
Response from ad on 2023/10/29
Thank you for taking time to give us your feedback regarding your stay. We are happy to hear that everything met your expectations, and we hope that you will choose to stay with us again.

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Better think twice
The hotel looks a bit sketchy, the rooms looked clean and tidy, bathroom was freakishly small. One thing I want to stress is, DO NOT stay here if your a light sleeper. You can hear people talk and move around and someone checked in at 11:30PM loudly and woke me up. I was not happy being that I had to leave at 3:00 AM that morning. I had rung the front desk and was told they couldn't do anything about it... Like they didn't just check them in.. We will not be back.
Stayed 1 night in Oct 2023
Response from ad on 2023/10/29
Thank you for taking time to give us your feedback regarding your stay. We would like to apologize for the inconvenience that occurred during your stay. Unfortunately, we have to give time to get settled before we can go tell them to be quiet. Especially if they just checked in. We are sure you weren't very quiet while getting settled either. Sometimes you have to be patient and understanding. They literally just checked in and you called the desk immediately. They hadn't even had time to get their vehicle unloaded yet.

10/10 Excellent

Jason

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hidden gem
I was very happy with my son and I stay very clean easy check in and very quiet if I return to the area will 100 % stay again
Stayed 2 nights in Oct 2023
Response from ad on 2023/10/29
Thank you for taking time to give us your feedback regarding your stay. We are happy to hear that everything met your expectations, and we hope that you will choose to stay with us again.

8/10 Good

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice front desk service
Nice lady at front. Ok breakfast. Minimal items. Good location but traffic noise. Done other nasty noisy guests but that’s life.
Stayed 1 night in Oct 2023
Response from ad on 2023/10/19
Thank you for taking the time to give us your feedback regarding your stay. We are happy to hear that everything met your expectations, and we hope that you will keep us in mind when traveling in the future.

10/10 Excellent

Gerald

Stayed 1 night in Oct 2023
Response from ad on 2023/10/19
Thank you for taking the time to give us your feedback regarding your stay. We are happy to hear that everything met your expectations, and we hope that you will keep us in mind when traveling in the future.

6/10 Okay

Crystal

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room served the purpose, but it wasn’t clean or up to my standards.
Stayed 1 night in Oct 2023
Response from ad on 2023/10/19
Thank you for taking the time to give us your feedback regarding your stay. We would like to apologize for not meeting your expectations. This comes as bit of a surprise, being you did not let us know there was an issue. If you had let us known, we would have tried our best to fix it and make your stay more pleasurable. Please keep in mind, that we do not there is an issue unless we are informed. Anytime you stay at exterior corridor properties, they are older buildings. If you want something brand new, it's best to choose the inside corridor. Please keep this in mind next time you book.

4/10 Poor

Casey

Liked: Property conditions & facilities
Disliked: Staff & service
Lady at the counter is not friendly.
Stayed 1 night in Oct 2023
Response from Harshad Patel on 2023/10/16
Dear Casey, We are sorry to hear you were not satisfied with our staff. Rest assured, we take all feedback very seriously. We do ask that you give us another chance if you are in the area again so we can show you how friendly we are.We hope to host you again!