Ratings based on 941 Verified Reviews

2.5 out of 5
45% of guests recommend
2.6 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Aug 19, 2019
Room was a good size. Needs a paint job, there were many placed were you can see they patched up the holes but never painted. Told the front desk the microwave was dirty twice and still hadn't been cleaned.
3 out of 5
by A verified traveler from Montesano

Posted Aug 18, 2019
The hotel facilities shows signs of age but clean. Found a pair of socks in the room, otherwise the room was clean, not great but clean. Location was easy to access. Breakfast was poor, nothing special, just the bare essentials. If you need a clean bed to sleep in and don't care about anything else, this is the place.
1 out of 5
by A verified traveler

Posted Aug 18, 2019
I like the closeness to airport. I didn’t like the fact that my room was not cleaned my entire time of stay ( 4 nights ); the staff ignored my request to bring for a remote control and wouldn’t call me back; so , I stayed at that hotel with out a TV for 4 nights even though I called them twice bu to no avail. Lastly but not the least the linens were very old which was a shame in and of itself. Conclusion my my experience was terrible because nothing worked and I wouldn’t recommend it for anyone.
3 out of 5
by A verified traveler

Posted Aug 16, 2019
The desk staff was courteous, professional-no complaints. Shuttle service was timely as well; close to airport. But this place seems to need an upgrade. 1 year ago we booked here and the hallways smelled and our room did too. We refused the room and left for a different hotel losing our money. It was better this time( dirrefent room). I
Comment from Hotel Management
Aug 18, 2019 by Customer Care Team, Hotel Management
Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.
1 out of 5
by A verified traveler

Posted Aug 12, 2019
Comment from Hotel Management
Aug 15, 2019 by Customer Care Team, Hotel Management
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.
3 out of 5
by A verified traveler

Posted Aug 8, 2019
Comment from Hotel Management
Aug 10, 2019 by Customer Care Team, Hotel Management
Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.
1 out of 5
by A verified traveler

Posted Aug 7, 2019
This property is filthy. Our room hasn’t seen a vacuum or broom in I don’t know how long. Bed had crumbs in it. Room had bugs we had to kill. There is bodily hair all over the bathroom and tub and also body hair and crumbs IN the bedside tables. It is dusty. It stinks so bad my 5 year old was crying to leave! There was white sludge of some kind all over the doors. I will be showering in the morning with shoes on. If you’d like to see pictures, I took lots. There was garbage on the floor and cobwebs on the walls. This is the worst place I have ever stayed!
Comment from Hotel Management
Aug 9, 2019 by Customer Care Team, Hotel Management
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.
4 out of 5
by A verified traveler from New Zealand

Posted Aug 1, 2019
Manager was awesome. Friendly, helpful and generous. 😊
Comment from Hotel Management
Aug 12, 2019 by Customer Care Team, Hotel Management
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
1 out of 5
by A verified traveler

Posted Jul 31, 2019
I did not like the place. The room had a very bad smell. It was very noisy that my family and I could not sleep the whole 3 nights, nevertheless I reported that to the front desk many times. We found 3 spiders in 3 nights. One of the housekeeping staff, a younger lady, was so rude. She knocked the door very hard at 0945 hours on the checkout day. In contrast, the older lady felt shame from what she saw from her colleague. I strongly don't recommend this terrible place.
Comment from Hotel Management
Aug 2, 2019 by Customer Care Team, Hotel Management
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.
4 out of 5
by A verified traveler

Posted Jul 23, 2019
The description said Breakfast included, but it was barely a Continental breakfast. They should note that in the description. Most everything was as expected.
Comment from Hotel Management
Jul 27, 2019 by Guest Experience Manager, Hotel Management
Dear Guest, We love hearing back from you about your recent stay with us. We always look forward to feedback about how we can make things better for our guests and how we can improve. Your feedback about breakfast is duly noted and we will consider adding some more options in the future. We are glad that everything else was in order and we hope you had a comfortable stay. We look forward to your next visit. Best Regards, Super 8 SeaTac Customer Care Team