外觀

北塔科機場溫德姆速 8 飯店的評分

3 out of 5
北塔科機場溫德姆速 8 飯店
3423 S 160th St, SeaTac, WA

評論

5.4
10 分,有夠讚;1002 則評論中有 116 則" "
8 分,不錯哦;1002 則評論中有 169 則" "
6 分,一般般;1002 則評論中有 235 則" "
4 分,不太好;1002 則評論中有 213 則" "
2 分,很糟糕;1002 則評論中有 269 則" "

5.6/10

整潔度

6.4/10

員工素質

5.6/10

設施服務

5.0/10

住宿環境和硬體

6.2/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
房間空間非常寬敞,除了冰箱、微波爐外還有爐具及烤箱,簡單煮晚餐非常方便。
飯店鄰近seafood market ,海鮮新鮮又便宜,真的很棒!早餐要早些用餐,人多時只好到花園用餐,早上有點涼。

6/10 一般般

Ming

喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度

10/10 有夠讚

Joyce Chebet Chumba

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
於 2023 年 11 月住了 2 晚
front desk 於 2023年11月16日回覆
Thank you for your kind words! It was lovely hosting you. We truly are working harder to make everyone's experience great. Hope to see you again in the future!

10/10 有夠讚

Angela,Pratt

家庭旅遊
喜歡:整潔度、員工素質和設施服務
The staff here were so nice and accommodating! The hotel was older and could stand a few updates, but many hotels are in that boat. The overall stay was nice, and I would absolutely stay here again.
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年10月10日回覆
Dear Guest,Thank you for taking the time to share your experience with us. We're pleased to hear that you found our staff to be nice and accommodating. We appreciate your understanding that older hotels may need updates, and we're continuously working on improving our facilities to provide a better guest experience. We're delighted to know that your overall stay was nice, and we look forward to welcoming you back in the future!Best Regards, Super 8 SeaTacCustomer Care Team

8/10 不錯哦

Susan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年10月5日回覆
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 不錯哦

Grant

商務旅客
喜歡:整潔度和員工素質
Desk clerk gave a ride to the light rail
於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年9月27日回覆
Hi Grant,It's great to hear that the desk clerk went above and beyond to assist you during your stay! Providing helpful and accommodating service is something we value highly. If you have any more feedback or if there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We hope to have the pleasure of hosting you again in the future!Best Regards, Super 8 SeaTacCustomer Care Team

2/10 很糟糕

Craig

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff photocopied Govt ID instead of confirming ID. When queried said they would charge anyway. No manager available on site to resolve issue. Didnt stay. Expedia support said listing terms were incorrect. Were checking with unavailable manager. Two days later no update nor refund.
於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年9月27日回覆
Hi Craig,We apologize for the issues you experienced during your attempted stay and for the lack of resolution in a timely manner. The situation you described, including the staff's handling of the ID verification and the lack of an available manager, is not in line with our service standards. We understand your frustration and concern about the refund process. We recommend contacting your booking platform (Expedia) for further assistance. We take your feedback seriously, and we will address this situation to prevent similar incidents in the future. We apologize for any inconvenience this may have caused, and we hope you can find a more satisfactory resolution to this matter. Your feedback is important, and we appreciate your understanding.Best Regards, Super 8 SeaTacCustomer Care Team

10/10 有夠讚

Angel

喜歡:整潔度、員工素質和住宿環境和硬體
Everything really good
於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年9月27日回覆
Hi Angel,We're delighted to hear that everything was really good during your stay! If you have any specific comments or suggestions on how we can make your next stay even better, please feel free to share. Your feedback is valuable, and we look forward to welcoming you back for another enjoyable experience. Best Regards, Super 8 SeaTacCustomer Care Team

4/10 不太好

Michael

情侶出遊
不喜歡:員工素質、設施服務和住宿環境和硬體
While the room and bed were clean, the decor was dated, the layout of the room was odd, the carpet was so smashed it was like linoleum and the bath controls were barely working. The owners are attempting to make the best of a tough property. Expedia's profile pictures and reviews are overly optimistic and misleading.
於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年9月27日回覆
Hi Michael,Thank you for sharing your feedback about your stay. We appreciate your understanding of the challenges posed by the property's condition, and we acknowledge your comments about the decor, room layout, carpet, and bath controls. We also understand your disappointment with the accuracy of the property's profile on booking platforms like Expedia. We will work to ensure that the property's description and images better reflect the actual experience. Your feedback is important, and we will use it to make improvements where possible. We hope you'll consider staying with us again in the future, and we'll strive to provide a more satisfying experience.Best Regards, Super 8 SeaTacCustomer Care Team

8/10 不錯哦

Ivan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to the airport, friendly staff
Conveniently located close to the airport and car rental facility. Clean spacious room. Friendly staff. Ample parking space.
於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年9月21日回覆
Hi Ivan,We appreciate your positive feedback! It's great to hear that you found our hotel conveniently located near the airport and car rental facility, with clean and spacious rooms. We're also pleased that you encountered friendly staff and ample parking space. Should your travels bring you back to the area, we'd be delighted to host you again. Thank you for choosing us!Best Regards, Super 8 SeaTacCustomer Care Team

10/10 有夠讚

Becky

喜歡:整潔度和員工素質
於 2023 年 9 月住了 2 晚
Customer Care Team 於 2023年9月19日回覆
Hi Becky,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards, Super 8 SeaTacCustomer Care Team

4/10 不太好

Kathy

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年9月19日回覆
Dear Kathy,Thank you for choosing to stay with us and taking the time to leave a review of your recent experience. We're sorry to see that you only rated us with two stars, but we would appreciate it if you could provide more details about what went wrong during your stay. Our goal is to provide every guest with a comfortable and enjoyable experience, and we take feedback seriously. We hope that you will give us another chance to exceed your expectations on your next visit to the area. Please feel free to contact us directly if there is anything we can do to make your future stay more pleasant.Best Regards, Super 8 SeaTacCustomer Care Team

4/10 不太好

krystal

家庭旅遊
不喜歡:整潔度
First off the description is inaccurate. We booked a business suite as listed. They knew 5 people were coming and failed to communicate they could not accommodate that properly. Expected 2 queen beds and a sofa in which we paid for. Get to our room and see there is no sofa. Called the front desk and the gentleman did not want to help us, had us hold for the nice girl downstairs that checked us in to help us. Apon speaking to her she stated theres nothing they could due and could not provide a roll away bed or anything because there was too many beds in the room? Asked for several blankets and pillows to accommodate our children and was brought 1 pillow and 1 blanket. Parking lot is scary. Broke down cars and felt our vehicle was unsafe. Breakfast was grab and go with cheesy breakfast. Our teens ate nothing they gave. Beds were extremely hard. 2 pillows to a bed which are very flat pillows. Bedding seemed clean. If you need longer for a period of time id book elsewhere but if for a few hours and to sleep uncomfortably id go here. We wont be back unfortunately. Hallsways smelt musty or mildewy. A/c in room was not cold and could not reach anyone on the phone when we called several times. If you check in late the late person was no where to be found. (There was a sign stating they were out doing shuttle and be back in 15 minutes) The check in gal was nice and was very pleasant to deal with.
於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年9月19日回覆
Dear krystal,Thank you for sharing your detailed feedback about your recent stay. We deeply regret that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered. It's concerning to hear about the inaccuracies in the room description and the difficulties you faced in accommodating your group. Our team should have communicated any limitations in advance and worked to find a suitable solution. We will address this issue to ensure better communication in the future. We also appreciate your comments about the parking lot, breakfast, room comfort, cleanliness, and overall experience. Your feedback will be shared with our team so we can make necessary improvements. We apologize for the issues you experienced, and we hope you'll consider giving us another chance to provide you with a more pleasant stay in the future. Best Regards, Super 8 SeaTacCustomer Care Team

2/10 很糟糕

David

不喜歡:整潔度、員工素質和住宿環境和硬體
Dirty with antiquated furnishings and flooring.
於 2023 年 9 月住了 3 晚
Customer Care Team 於 2023年9月19日回覆
Hi David,We apologize for falling short of your expectations during your stay. It's disheartening to hear about the cleanliness issues and your dissatisfaction with the furnishings and flooring. We take your feedback seriously, and we will work diligently to address these concerns and make improvements to our property conditions. Additionally, we regret that you were not satisfied with the staff and service. Our team should always strive to provide excellent service, and we apologize for any shortcomings in this regard. Your feedback is invaluable, and we hope you'll consider giving us another chance in the future. Best Regards, Super 8 SeaTacCustomer Care Team

8/10 不錯哦

donald,Muskegon

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
They allow us to check ✔️ in early due to very early flt arrival. Helped with shuttle options to the hotel an cruise terminal but also to the train terminal to allow us to do some sightseeing for the local area n then picked up back up. Place is on the older side but there is evidence of trying to keep it taken care of properly
於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年9月6日回覆
Hi donald,Thank you for choosing us. We're delighted you had a pleasant stay and appreciate your positive feedback. We're glad we could assist with early check-in and transportation options for your convenience. Our team is dedicated to ensuring a comfortable stay. We also appreciate your understanding regarding the property's age. We look forward to hosting you again in the future.Best Regards, Super 8 SeaTacCustomer Care Team

6/10 一般般

Heather,Toledo

家庭旅遊
不喜歡:設施服務
This hotel met all our basic needs for the price. Very close to SeaTac. The only thing that stressed us out was that the shuttle to the airport did not leave as scheduled and the driver was nowhere to be found. 11 minutes later he comes out with coffee in hand. We had a scheduled Seaport appt and thought we had built in enough time but stressful because we are not familiar with the airport . Wish we had jumped in an Uber.
於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年9月6日回覆
Dear Guest,Thank you for your feedback. We're pleased to hear that the hotel met your basic needs and was conveniently located near SeaTac. However, we apologize for the inconvenience you experienced with the shuttle service delay and the driver's tardiness. Your comments about the amenities are duly noted. We understand that such delays can be stressful, especially when you have scheduled appointments. If you decide to stay with us again, we will work to ensure a smoother experience and timely transportation. We appreciate your input, and we hope to provide you with a more seamless visit in the future. Best Regards, Super 8 SeaTacCustomer Care Team

6/10 一般般

Joni

家庭旅遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
It was convenient to airport. Shuttle van old, and driver hit curb going back to hotel. Continental breakfast included more than just Danish, toaster, pancake machine, cereal. Includes airport shuttle. Staff very friendly. Will charge$25 for early check in. Will charge $25/person for cruise port shuttle. Property very old. Furnishings very old. Musty smell. Tv remote inoperable. Doors slam extreme loud if in first floor.
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月29日回覆
Hi Joni,We greatly appreciate your valuable feedback and the issues you've highlighted during your stay. We sincerely apologize for any inconveniences you encountered with our shuttle service, breakfast options, property condition, and other aspects of your experience. Please know that we are actively addressing these concerns to enhance the quality of our offerings. We understand the importance of a comfortable and modern environment, and we are committed to improving our property and furnishings. Your comments regarding odors, TV remote functionality, and door noise have been noted, and we'll take immediate steps to rectify these issues. Additionally, we will review our early check-in and shuttle charges to ensure they align with guest expectations. Your insights are invaluable as we work to provide an improved and enjoyable stay for all our guests. We hope you'll consider staying with us again in the future.Best Regards, Super 8 SeaTacCustomer Care Team

6/10 一般般

Kenneth

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
Run down
Would have been a good place 25 years ago. Very few updates since then.
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月29日回覆
Dear Kenneth,Thank you for sharing your thoughts with us. We appreciate your feedback regarding the updates to our property. We understand the importance of maintaining a modern and comfortable environment for our guests, and your comments will be taken into consideration as we strive to make improvements. If you have any specific suggestions or concerns, please feel free to share, as they will help guide our efforts moving forward. We hope that you will continue to choose us!Best Regards, Super 8 SeaTacCustomer Care Team

4/10 不太好

Darren

不喜歡:整潔度、設施服務和住宿環境和硬體
I thought that flight parking was included based upon the information but this is not the case. They will only accept CASH for parking fees which seemed really sketchy so I decided to just park at airport instead.
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月29日回覆
Hi Darren,Thank you for sharing your experience with us. We apologize for any confusion regarding parking fees and the inconvenience of our cash-only policy. We understand your concerns and will work towards offering more convenient payment options for our guests. We're also sorry to hear that you were disappointed with the cleanliness, amenities, property conditions, and facilities during your stay. Your feedback is invaluable, and we take it seriously as we aim to enhance our guests' experience. We appreciate your insights and hope you might consider giving us another opportunity to provide you with a more positive stay in the future.Best Regards, Super 8 SeaTacCustomer Care Team

8/10 不錯哦

Sharon

於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年9月12日回覆
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 有夠讚

Holly,Marana

喜歡:整潔度
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月21日回覆
Dear Guest,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards, Super 8 SeaTacCustomer Care Team

8/10 不錯哦

Dan

喜歡:整潔度
Everything was about what we expected in this price range. Not fancy, but not a dive, either. A lot less expensive than places closer to Seattle
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月21日回覆
Hi Dan,Thank you for your feedback! We're glad to hear that our accommodations met your expectations in terms of value. We aim to provide a comfortable and reasonably priced stay for our guests. If you have any further comments or if there's anything else we can do to enhance your experience, please feel free to let us know. We appreciate your input and hope to welcome you back in the future for another satisfying stay!Best Regards, Super 8 SeaTacCustomer Care Team

4/10 不太好

codi,Portland

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月16日回覆
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 有夠讚

Liz

於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年9月2日回覆
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 不錯哦

Luc

情侶出遊
It’s an ok place
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月21日回覆
Hi Luc,Thank you for your feedback. We appreciate your input and value your opinion. If you have any additional comments or if there's anything specific you'd like to share about your experience, please feel free to let us know. We hope to have the opportunity to provide a better experience if you choose to stay with us again in the future.Best Regards, Super 8 SeaTacCustomer Care Team

8/10 不錯哦

Dennis

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A Hugh room with a King bed! Nice bed too!
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月11日回覆
Hi Dennis,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your spacious room with a comfortable king-sized bed. Our goal is to provide a comfortable and relaxing stay for our guests, and we're glad we could meet your expectations. If you have any more feedback or if there's anything else we can do to enhance your next visit, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best Regards, Super 8 SeaTacCustomer Care Team

10/10 有夠讚

Vivian Jane

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was excellent
於 2023 年 8 月住了 1 晚
front desk 於 2023年8月9日回覆
Hello Vivian! Thank you for your kind words, we hope to see you again in the future!

6/10 一般般

Kanako

情侶出遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Many lights in the room were out Cups were not prepped But staff were very nice !!!
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月8日回覆
Hi Kanako,Thank you for taking the time to share your experience. We're glad to hear that our staff left a positive impression on you. We apologize for any inconvenience you faced regarding the lights and cups in your room. Your feedback helps us improve, and we'll make sure to address these issues to ensure a better stay for future guests. We hope you'll consider staying with us again in the future!Best Regards, Super 8 SeaTacCustomer Care Team

4/10 不太好

Jillian

不喜歡:整潔度和住宿環境和硬體
The pictures online are very deceiving. It looks newer and clean. The hotel was dirty; hair in the tub, moist bedding and smelled like someone was vaping. I spent a bit more to get a decent hotel, but was a bit disappointed. No coffee in the room, the staff is clearly short staffed so they run shuttle and counter (not their fault!). The even crew was great, but the morning staff wasn't pleased to deal with people. For this price, I would expect a decent place. I travel a lot, but don't plan on staying here again.
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月8日回覆
Hi Jillian,We sincerely apologize for not meeting your expectations during your stay. It's disheartening to hear about the cleanliness issues and the overall experience of us not living up to the standards we strive for. Your feedback is invaluable to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your understanding regarding the staffing challenges and will work to provide a better experience moving forward. We'd love to have the opportunity to make it right for you!Best Regards, Super 8 SeaTacCustomer Care Team

4/10 不太好

lubica

不喜歡:整潔度、員工素質和住宿環境和硬體
Terrible smell,sorry! Big empty smelly room, I have never ever exoerience such staying
於 2023 年 8 月住了 1 晚
front desk 於 2023年8月4日回覆
Hello, we are sad to hear you didn't enjoy your stay. We lean towards cleaning products that don't have strong odors of any sort, so this comes to a surprise. We will definitely look into this. We welcome any constructive feedback, if you have any, please do not hesitate to let us know!

10/10 有夠讚

Charles

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place, great people!
We enjoyed our stay at Sutton Suites. The people were fantastic! We appreciated having the shuttle pick us up from the Airport. We appreciated the shuttle takings us to the cruise terminal, and on our return, picking us up from the cruise terminal and taking us to the airport. The stay was a good value, considering the time of year, the time of the week and all things considered.
於 2023 年 7 月住了 1 晚
front desk 於 2023年8月4日回覆
Hello Charles! Thank you for your kind words. We strive to make every guests stay the best and are glad we have achieved that for you. We hope to host you again in the future!

10/10 有夠讚

VICKI M

於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年9月2日回覆
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

4/10 不太好

Fatima

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Very out dated, old carpet, the kitchen stove stop was missing, the mattress was very very firm and left me with joint pain.
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年8月2日回覆
Hi Fatima,We apologize for not meeting your expectations during your recent stay. Your feedback is important, and we're sorry to hear that you found our property outdated and the amenities lacking. We're committed to improving our facilities and addressing the concerns you've raised, including the cleanliness and condition of the room. Additionally, we regret that the mattress did not provide the comfort you needed. Your comments will help us make necessary improvements and provide a better experience for our guests. If you have any further suggestions or concerns, please feel free to reach out. We hope you'll consider giving us another chance in the future to provide you with a more satisfying stay!Best Regards, Super 8 SeaTacCustomer Care Team

10/10 有夠讚

Rafael

於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年8月21日回覆
Hi Rafael,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Super 8 SeaTacCustomer Care Team

8/10 不錯哦

Jim

喜歡:整潔度
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年8月1日回覆
Hi Jim,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Super 8 SeaTacCustomer Care Team

6/10 一般般

Melissa,Ventura

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
It was clean and the shuttle picked us up within 10 minutes. The staff was accommodating. They had a breakfast room with a few items. This appears to be a privately owned old Super 8. It deserves 1-2 stars for the overall cheap feel. The tv had static and the rooms were big but felt really low quality. The location worked really well for our needs.
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年7月28日回覆
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel clean and appreciated the prompt shuttle service as well as the accommodating staff. We also take pride in our convenient location that suited your needs. Regarding the breakfast room and amenities, we apologize if the selection didn't meet your expectations. We'll certainly consider your comments to improve our offerings in the future.Regarding your concerns about the TV static and the room's quality, we apologize for any inconvenience caused. We'll look into these issues right away to ensure a more pleasant stay for future guests. We appreciate your input and hope to welcome you back in the future, should you decide to give us another chance to provide you with a better experience!Best Regards, Super 8 SeaTacCustomer Care Team

10/10 有夠讚

Nicole

情侶出遊
喜歡:員工素質
This was super convenient location to drop off car rental before heading to the airport for early morning flight. Surprisingly quiet. Nice large room with comfy bed.
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年7月26日回覆
Dear Nicole, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our hotel's convenient location served your needs well, especially for dropping off your car rental before your early morning flight. We understand the importance of a good night's rest before a travel day, and we're delighted that you found our room to be quiet and comfortable. Our team works diligently to provide excellent service and comfortable accommodations, so it's always rewarding to receive such positive feedback. Should your travels bring you back to the area, we would be more than happy to welcome you again and provide another enjoyable stay. Safe travels and thank you for choosing us as your accommodation!Best Regards, Super 8 SeaTacCustomer Care Team

2/10 很糟糕

Sonya

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
If you're desperate
If its an absolute must stay then don't plan on getting a good nights sleep. The room smelled of mildew. Bed and pillows rick hard. Floor felt disgusting we kept our shoes on. Just not worth it.
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年7月25日回覆
Dear Sonya, we apologize for the unsatisfactory experience you had during your stay. It's disheartening to hear that the room did not meet your expectations and that you encountered issues with cleanliness, bed comfort, and the overall condition of the property. Your feedback is valuable to us, and we take your comments seriously. Rest assured that we will address these concerns with our housekeeping and maintenance teams to ensure that such issues are resolved promptly. We understand the importance of a good night's sleep, and we regret that we couldn't provide that for you. Our aim is to provide a comfortable and pleasant stay for all our guests, and we are sorry we fell short in your case. Should you consider staying with us again in the future, we would welcome the opportunity to make it up to you and provide a much-improved experience. Thank you for bringing these matters to our attention, and we hope to have the chance to restore your faith in our property.Best Regards, Super 8 SeaTacCustomer Care Team

8/10 不錯哦

Li Ching Doris

家庭旅遊
喜歡:整潔度、員工素質和設施服務
nice and small hotel. believe it used to be a Super 8 motel. we booked for 3 people but only have 2 sets of towels. there was a giant 1 1/2 spider in the washroom.....scared my child..... friendly staff. Breakfast area was clean and tidy.
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年7月25日回覆
Dear Li Ching, we apologize for the inconvenience caused by the lack of towels and the presence of a spider in your washroom. Providing a comfortable and pleasant stay for all our guests is important to us, and we regret that we fell short in this instance. We appreciate your understanding and thank you for highlighting the friendliness of our staff and the cleanliness of the breakfast area. We will address the issues you've mentioned to ensure they are not repeated in the future. If you have any further concerns or require any assistance during your stay, please don't hesitate to reach out to our staff, and we will do our best to accommodate your needs. We hope the rest of your stay will be enjoyable, and we look forward to hosting you again in the future!Best Regards, Super 8 SeaTacCustomer Care Team

10/10 有夠讚

Alyssa

團體旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
Staff were extremely kind and helpful.
於 2023 年 7 月住了 2 晚
Customer Care Team 於 2023年7月25日回覆
Dear Alyssa, we are delighted to hear that our staff made a positive impression during your stay! Providing excellent service and being attentive to our guests' needs is always our top priority. We strive to create a welcoming and comfortable environment for everyone, and it's gratifying to know that our efforts were appreciated. Thank you for taking the time to share your experience. If you have any suggestions or additional feedback to help us improve further, please feel free to let us know. We hope to welcome you back for another pleasant stay in the future!Best Regards, Super 8 SeaTacCustomer Care Team

8/10 不錯哦

tiliya

於 2023 年 7 月住了 2 晚
Customer Care Team 於 2023年8月15日回覆
Hi tiliya,Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!Best Regards, Super 8 SeaTacCustomer Care Team

4/10 不太好

真實旅客

不喜歡:員工素質、住宿環境和硬體和客房舒適度
Place needs significant improvement. The key card readers are flaky. Carpets are worn out. Breakfast options are limited
於 2023 年 7 月住了 2 晚
Customer Care Team 於 2023年7月25日回覆
Dear guest, thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. We take guest feedback seriously, and your comments will be shared with the management team to address the issues you've mentioned. Improving our key card readers, carpets, and breakfast options are areas we will certainly look into to enhance the overall guest experience. Your input helps us identify areas for improvement, and we appreciate your honesty. If you decide to stay with us again in the future, we hope to provide you with a much-improved experience. Your satisfaction is our top priority, and we strive to exceed your expectations. Thank you again for taking the time to share your thoughts.Best Regards, Super 8 SeaTacCustomer Care Team

2/10 很糟糕

Keith

情侶出遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Was way overpriced. Homeless people living upstairs making nonstop noise. Very dirty and stained room. Made me sign a paper saying no smoking but when we walked in the room in smelt like cigarette, weed, and sweat. I asked for a reimbursement but they would not. Never again
於 2023 年 7 月住了 2 晚
Customer Care Team 於 2023年7月25日回覆
Dear Keith, we deeply apologize for the negative experience you had during your stay with us. It is unacceptable that you encountered issues with cleanliness, noise, and the overall condition of the property. We understand that these problems significantly affected your stay, and we are truly sorry for any discomfort or inconvenience caused. Our staff should always prioritize the comfort and satisfaction of our guests, and we regret that we failed to meet those standards in your case. We take your feedback seriously and will use it to address and rectify the shortcomings you've highlighted. Regarding the smoking issue, we have strict policies in place to ensure that our rooms are smoke-free, and we are disappointed that this was not the case during your stay. We will investigate this matter further to prevent such occurrences in the future. As for the noise from other guests, we will work to improve our efforts in managing disturbances to ensure all guests have a peaceful and pleasant stay. We are truly sorry that we could not provide a more enjoyable experience, and we appreciate your honesty in sharing your feedback. We will take your comments into consideration to make necessary improvements. If you would reconsider staying with us in the future, we would welcome the opportunity to provide a significantly improved experience. Thank you for bringing these issues to our attention, and we hope to have another chance to regain your trust.Best Regards, Super 8 SeaTacCustomer Care Team

8/10 不錯哦

Kathleen

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice owners, large room, comfy bed…older property but had everything we needed, nothing fancy but clean and close to the train station for transportation to downtown Seattle.
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年7月25日回覆
Dear Kathleen, thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed your stay and found our location convenient for accessing transportation to downtown Seattle. We take pride in providing comfortable and clean accommodations for our guests, and it's wonderful to know that you found your room spacious and the bed comfortable. Your kind words about our owners are greatly appreciated, and we'll continue to work hard to ensure all guests have a pleasant and enjoyable stay. Should you find yourself back in the area, we would be delighted to welcome you again. Thank you for choosing to stay with us!Best Regards, Super 8 SeaTacCustomer Care Team

8/10 不錯哦

Keith

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
good economy stay
stay was fine, it's a basic/economy place. Beds good, shower hot, slight smell to room but quickly faded.
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年7月25日回覆
Dear Keith, thank you for your feedback. We're glad to hear that you had a generally positive experience during your stay with us. We take note of your comments about the slight smell in the room and will work to address it. Our goal is to ensure our guests have a comfortable and pleasant stay, and we appreciate your input. Should you have any further concerns or suggestions, please feel free to reach out to us. We hope to have the opportunity to welcome you back in the future for an even better stay. Thank you for choosing to stay with us.Best Regards, Super 8 SeaTacCustomer Care Team

4/10 不太好

Amy

團體旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Very run down. The toilet seat was easily noticeable not clean. The pillow covers also looked like they had not been changed. Found a few eye lashes and black smudge on one. Gross.
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年7月25日回覆
Dear Amy, we apologize for the negative experience you had during your stay at our hotel. It's disheartening to hear that the cleanliness of the room did not meet your expectations. We take cleanliness and hygiene very seriously, and we'll address these issues with our housekeeping team to ensure they're properly maintaining the rooms. Moreover, the condition of the property and the service you received also fell short of what you deserved. We're committed to providing a comfortable and pleasant stay for all our guests, and we'll use your feedback as an opportunity to improve. Please know that your comments are taken seriously, and we'll work diligently to rectify these issues and prevent similar incidents in the future. We sincerely apologize for any inconvenience caused during your stay and appreciate you bringing these matters to our attention. Should you decide to give us another chance, we'd love the opportunity to provide you with a much-improved experience. If there's anything we can do to make things right or assist you further, please don't hesitate to let us know. Thank you for your feedback.Best Regards, Super 8 SeaTacCustomer Care Team

8/10 不錯哦

Sharon

於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年7月22日回覆
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 不錯哦

Mary Carmen

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
Looks are deceiving
The hotel is just across from the airport. Although the facilities look rundown and low quality, the rooms are spacious, and the beds are super comfortable. We enjoyed our stay so much, we extended our stay
於 2023 年 7 月住了 1 晚
front desk 於 2023年7月18日回覆
Hello Mary! It was our pleasure hosting you, we hope to see you again in the future. We are making improvements to the facility, slowly but surely.

2/10 很糟糕

Shelly

情侶出遊, 商務旅客
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The staff was very good. The owners of the property need to consider making improvements to condition, safety, security, and overall policies about noise. There are a lot of drug users staying here, and people cramming into rooms with a lot of kids, running around and jumping off beds, etc. It was a miserable stay for us.
於 2023 年 7 月住了 1 晚
front desk 於 2023年7月18日回覆
Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced during your stay. Any drug use is not tolerated on our property and is addressed accordingly. We do have a policy of no visitors after 8pm to keep the noise down and we do our best to enforce this policy. Your comments will be addressed internally to ensure improvements are made. Additionally, we take safety concerns seriously and will take necessary measures to address any issues in the area. We appreciate your feedback and hope to have the opportunity to provide you with a more positive experience in the future!

10/10 有夠讚

Donna

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
No complaints. A basic hotel.
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年7月17日回覆
Hi Donna,Thank you for your feedback. We appreciate your positive review and are glad to hear that you had a satisfactory experience during your stay. If there's anything we can do to further enhance your future visits, please let us know. We look forward to welcoming you back in the future!Best Regards, Super 8 SeaTacCustomer Care Team