Overall, the property was fine. The view was world class beautiful, and the rooms were OK. However, we were very disappointed with the Front Desk Manager, Elena. Denise was great, but I'm sad to say Elena is perhaps the rudest Front Desk person I've experienced. I asked for directions to a local place, she told me to Google it. I asked for rates to upgrade our room, she told me to look on-line. She would not even look at me during our conversation, very disrespectful. If it wasn't for Denise we may have stayed elsewhere. I wish her good luck and hope you have a better experience.