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AQUA Hotel Aquamarina & Spa

4.0 star property
Family-friendly hotel with 3 restaurants connected to a shopping center in Santa Susanna

Choose dates to view prices

Photo gallery for AQUA Hotel Aquamarina & Spa

Indoor pool, outdoor pool, sun loungers
Exterior
Buffet
Front of property
Minibar, desk, soundproofing, iron/ironing board
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Spa
  • Breakfast available
The current price is NT$6,121
NT$6,823 total
includes taxes & fees
Jul 31 - Aug 1

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Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Triple Room (3 adults )

Minibar, desk, soundproofing, iron/ironing board

Standard Triple Room (3 adults )

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 7.0 Ping (23 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room Single Use

View from room

Standard Double Room Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 6.97 Ping (23 square meters)
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, Balcony (2 adults)

Minibar, desk, soundproofing, iron/ironing board

Junior Suite, Balcony (2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 11.49 Ping (38 square meters)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (2 adults)

Junior Suite (2 adults) | Minibar, desk, soundproofing, iron/ironing board

Junior Suite (2 adults)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 11.49 Ping (38 square meters)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, desk, soundproofing, iron/ironing board

Standard Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 7 Ping (23 square meters)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Double Room Single Use, Pool View

View from room

Premium Double Room Single Use, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 7 Ping (23 square meters)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room (2 adults + 2 children)

Minibar, desk, soundproofing, iron/ironing board

Family Quadruple Room (2 adults + 2 children)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
  • 10.59 Ping (35 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room (2+2)

Minibar, desk, soundproofing, iron/ironing board

Standard Quadruple Room (2+2)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 6.97 Ping (23 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Triple Room, Pool View (2 adults and 1 child)

View from room

Premium Triple Room, Pool View (2 adults and 1 child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 6.97 Ping (23 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Triple Room (3 adults)

Minibar, desk, soundproofing, iron/ironing board

Family Triple Room (3 adults)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
  • 10.59 Ping (35 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite Lumiere

Suite Lumiere | Terrace/patio

Suite Lumiere

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 12.70 Ping (42 square meters)
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room (3 adults + 1 child)

Minibar, desk, soundproofing, iron/ironing board

Family Quadruple Room (3 adults + 1 child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
  • 11 Ping (36 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room (3+1)

Minibar, desk, soundproofing, iron/ironing board

Standard Quadruple Room (3+1)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 7 Ping (23 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Quadruple Room, Pool View (2+2)

View from room

Premium Quadruple Room, Pool View (2+2)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 6.97 Ping (23 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Quadruple Room, Pool View (3+1)

View from room

Premium Quadruple Room, Pool View (3+1)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 6.97 Ping (23 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room Pool View

View from room

Premium Room Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 6.97 Ping (23 square meters)
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Triple Room ( 2 adults and 1 child)

Minibar, desk, soundproofing, iron/ironing board

Standard Triple Room ( 2 adults and 1 child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 6.97 Ping (23 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room (4 adults)

Minibar, desk, soundproofing, iron/ironing board

Standard Quadruple Room (4 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 6.97 Ping (23 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Triple Room, Pool View (3 adults)

View from room

Premium Triple Room, Pool View (3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 6.97 Ping (23 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Quadruple Room (4 adults)

Minibar, desk, soundproofing, iron/ironing board

Family Quadruple Room (4 adults)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
  • 11 Ping (36 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room (2 adults and 1 child)

Minibar, desk, soundproofing, iron/ironing board

Family Triple Room (2 adults and 1 child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
  • 11 Ping (36 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Quadruple Room, Pool View (4 adults)

View from room

Premium Quadruple Room, Pool View (4 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • 6.97 Ping (23 square meters)
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
Carrer Pla de la Torre, 24, Santa Susanna, 08398

What's nearby

  • Santa Susanna Beach - 11 min walk - 1.0 km
  • Levante Beach - 12 min walk - 1.1 km
  • Malgrat de Mar Beach - 5 min drive - 3.1 km
  • Pineda de Mar Beach - 5 min drive - 3.2 km
  • Calella Beach - 7 min drive - 6.6 km

Getting around

  • Santa Susanna Station - 8 min walk
  • Gerona (GRO-Costa Brava) - 36 min drive

Restaurants

  • ‪Aloha - ‬4 min walk
  • ‪Kings Grand Café, Santa Susanna - ‬4 min walk
  • ‪Kalima Beach Club - ‬4 min walk
  • ‪Beertual Internacional - ‬12 min walk
  • ‪Restaurante la Maduixa - ‬12 min walk

About this property

AQUA Hotel Aquamarina & Spa

Upscale eco-certified hotel near Santa Susanna Beach
2 poolside bars, a terrace, and shopping on site are just a few of the amenities provided at AQUA Hotel Aquamarina & Spa. Active travelers can enjoy cycling, archery, and basketball at this hotel. Indulge in a body wrap, a body scrub, and a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and a poolside location. Enjoy the health club, as well as activities like volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to in-room WiFi.
Other perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, smoke-free premises, and a vending machine
  • A front-desk safe, a banquet hall, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 545 rooms have comforts such as furnished balconies and air conditioning, in addition to thoughtful touches like safes and sound-insulated walls.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 26-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

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8.8 out of 10, Excellent, 914 reviews
The price is NT$6,763
NT$7,529 total
includes taxes & fees
Jul 31 - Aug 1
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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 9 per night)
  • Self parking on site (EUR 15 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Buffet Restaurant
  • Burger Club
  • Il Veneziano

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1989
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 2 and March 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Self parking fee: EUR 15 per day (in/out privileges)
  • Nearby parking fee: EUR 9 per night (164 ft away)
  • In-room safe fee: EUR 4 per day
  • Facilities fee: EUR 12 per person, per day and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number HB-003862

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 2 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Aqua Aquamarina
Aqua Aquamarina Hotel
Aqua Hotel Aquamarina
Aquamarina Aqua Hotel
Aqua Hotel Aquamarina Santa Susanna
Aqua Aquamarina Santa Susanna
Aqua Hotel Aquamarina Spa
Aqua Aquamarina & Spa
Aqua Hotel Aquamarina & Spa Hotel
Aqua Hotel Aquamarina & Spa Santa Susanna
Aqua Hotel Aquamarina & Spa Hotel Santa Susanna

Frequently asked questions

Does AQUA Hotel Aquamarina & Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at AQUA Hotel Aquamarina & Spa?

As of 2025/7/19, prices found for a 1-night stay for 2 adults at AQUA Hotel Aquamarina & Spa on 2025/7/31 start from NT$6,121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AQUA Hotel Aquamarina & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AQUA Hotel Aquamarina & Spa?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at AQUA Hotel Aquamarina & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at AQUA Hotel Aquamarina & Spa?

Check-out is at 10 AM.

Where is AQUA Hotel Aquamarina & Spa located?

This family-friendly Santa Susanna hotel is located near the beach, within a 15-minute walk of Platja Susana and Santa Susanna Beach. Levante Beach and Les Caletes Beach are also within 15 minutes. Santa Susanna Station is 8 minutes by foot and Malgrat de Mar Station is 23 minutes.

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AQUA Hotel Aquamarina & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 319 out of 885 reviews
Rating 8 - Good. 415 out of 885 reviews
Rating 6 - Okay. 103 out of 885 reviews
Rating 4 - Poor. 32 out of 885 reviews
Rating 2 - Terrible. 16 out of 885 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaskaran

Liked: Cleanliness, amenities, property conditions & facilities
Really clean and beautiful. The breakfast and dinner was delicious with a big variety. The staff was really helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice well run and plenty
Stayed 5 nights in Jun 2025

4/10 Poor

Alicia

Disliked: Staff & service
.
Stayed 1 night in Jul 2025

6/10 Okay

Ivan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated room. One socket for entire room designed for 4 people. No room upgrade was given despite being advertised. Leaking toilet. Check out at 10am.
Stayed 1 night in Apr 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very busy, otherwise all good
Stayed 3 nights in Jul 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about my stay..it was perfect in every way..nice food and service by everyone.. keep up the good work guys..
Stayed 3 nights in Jun 2024

10/10 Excellent

Aerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food and cleanliness.
Stayed 5 nights in Apr 2023

10/10 Excellent

ANITRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family trip!

Great time! Amazing location & we had a fabulous view of the pool!
Stayed 3 nights in Apr 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities
Nice hotel, restaurant is more like a school canteen, cleanliness can be improved.
Stayed 2 nights in Apr 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. The train station is close by as well as the beach. The service was impeccable. My only critique was the internet which is why I did not give 5 stars as it is spotty. However this is minor and we would definitely stay here again.
Stayed 8 nights in Jun 2024

4/10 Poor

Bryan

Liked: Cleanliness, room comfort
Disliked: Staff & service

No games room or pool access

I selected the hotel due to the facilities. Pool and games room. I have an 8 year old. The indoor pool was additional cost, ok, but then I couldn’t book. It was full! The games room was closed. Very frustrating
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment every night, hard working staff, recreation, comfortable. But charging to gym and spa ?
Stayed 10 nights in Sep 2023

8/10 Good

Malgorzata

Liked: Staff & service, amenities
Great area to be . Great service. Room wasn’t that great . 2.5 star for the room overall.
Stayed 3 nights in Aug 2022

6/10 Okay

Harris

Liked: Cleanliness, staff & service, amenities
Poor air condition in the whole hotel
Stayed 4 nights in Jul 2024

6/10 Okay

Patrick

Disliked: Room comfort
For me too many people and too less individualistic but price - performance was good! Just not my type of holiday with so many people ...
Stayed 3 nights in Jul 2022

6/10 Okay

Elizabeth

Liked: Staff & service
Property is low cost and in terms of value it was fair. The junior suite looked on to balconies of the adjacent hotel, the metal camp bed style bed was terribly uncomfortable. The hotel itself was average in every way, nothing too bad, nothing to say was particularly good either, other than the bar staff being very friendly. I’d say for two nights out of season it was fine but in peak summer I can imagine the lifts, breakfast, checkout, Sun loungers etc being very over crowded.
Stayed 2 nights in Sep 2023

6/10 Okay

Max

Liked: Cleanliness, staff & service
c
Stayed 4 nights in Oct 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great. The food was very good, a lot of things to do. The only downside I had was with cleanliness. We asked every day for the room to be cleaned and made up. And even when they did came and organized the room, they never swept the floors. But I will give it 9 out of 10
Stayed 3 nights in Sep 2023

2/10 Terrible

Shailah

Disliked: Staff & service, room comfort

Horrible

My stay at the Aqua hotel was terrible, I booked a suite that was 400sq ft and because I decided to bring my daughter at the last minute they refused to let me stay in the suite that I booked and placed me in a tiny room that was 220sq ft that was cramped with four beds in it. Online the room I booked stated sleeps 3. I spent the first day of my trip going back and forth with management and customer service trying to get refunded and change hotels. It was a total nightmare
Stayed 4 nights in May 2024

8/10 Good

S A

Liked: Cleanliness, staff & service

good for young families

Joined our daughter's family for a week here. Otherwise we wouldn't choose such a relatively large family hotel. It was all about boys 8 & 11 have a good time - which they did. A lot of time spent in pool and sea [10 min walk]. HB meal choice was fine for them; okay for us [wow, the restaurant staff work hard!]. Outside entertainment 9.30 okay. Particularly good guitarist one evening. All thought bed's too hard and rooms dated - but okay. Reception staff good. Cutting a long story short - getting a few drinks at bar either slow or very slow; and bathroom could have been brushed better before our arrival.
Stayed 7 nights in Jul 2023

2/10 Terrible

Kimmy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely NOT a 4 star hotel. The rooms are not clean at all and very dated and small. Paper thin walls. I could hear the man above me snoring every night! You can hear people outside your room almost as if they were inside it. Small rooms and so overcrowded. The only positive is the buffet, food was good and staff had it organized well even though the line to get in would sometimes stretch to all the way out the lobby and past the elevators. I would not recommend this hotel or stay here again.
Stayed 4 nights in Jul 2022

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here as part of our road trip through Spain. A family of two adults and two teenage kids. The hotel was easy to find via sat nav. You actually get to the hotel around the back where you can drop everyone and all the cases etc off easily with good access. There is free parking in an off road car park nearby or you can park across the road at a daily cost. The hotel is very clean and the staff were excellent, very helpful and polite. We were there in April so the pool was a bit too cold to use but that’s not the hotels fault. You can use the indoor one at a charge (worked out 40 euros for two hours for four of us with shower caps that had to be purchased and used). The hotel itself is nice and clean and well looked after. There was evening entertainment. We went half board. The hospitality staff were very helpful. Our daughter suffers from allergies and they were very helpful with selecting and even cooking her food separately which was very kind. The food was a bit repetitive from night to night but that’s quite a general thing we’ve found. Santa Susanna itself doesn’t have much going on. We found ourselves jumping in the car and driving 20mins to Lloret de mar. We also went to tossa de mar which was very pretty and to Blanes for the day. There are much nicer beaches at all these places and you don’t have to try and cross a train line to get to the beaches. That was our only gripe. Everything else was fine. There’s plenty of public transport around if you need it.
Stayed 5 nights in Apr 2023

4/10 Poor

Mary Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist who assited me is not accommodating she have insisted that I need to present the identification of my husband and son and I told her I can drop by later as soon I have it, I just need to fix my things that is in mess from a long travel, so I just need the room key to fix all our things, the reservation is under my name so is not a big deal and the second I paid the room and I request for a parking view ( and she confirmed its parking view) but gave me a room that is needed to walk 2 kilometers / end part of the hotel, and I have hotel.com VIP access but he she insisted I have not the right to have a welcome drinks because I have a standard room only, ofcourse she will not offer a room upgrade( hotel.com VIP access) its pick season, but the next day I have requested if I can change our room with parking view but the manager gave me the choices only for 2 pax room with not good view near to street ground floor that anyone can see you if you are in balcony. I have paid for triple beds room and offered me a double bed(?) paid 268€ per night is a lot for such experiences in this hotel, not to recommend to anyone if your finding a four stars hotel try another hotel. bathroom faucets are with molds need to have a maintinance of the bathroom not worth of your money.
Stayed 2 nights in Jul 2023

10/10 Excellent

Pilika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estancia maravillosa... No hay ningún punto negativo de este hotel.. Fue todo perfecto.. Comida, personal, limpieza, etc...
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Fabelhaftes umfangreiches Frühstücksbuffet. Kleiner, aber schöner Saunabereich. Personal super freundlich. Jeden Abend Animationsprogramm.
Ausblick vom Zimmer Balkon
Pool im Außenbereich
Frühstück
Zimmer Ausstattung
Stayed 5 nights in Apr 2025