My recent one-night stay at this hotel was extremely disappointing and unsettling for several reasons. First, our reservation was changed without any notice—from rooms with queen beds to rooms with double beds. Even worse, our two rooms were placed on opposite ends of the property, forcing my family to split up, which felt incredibly unsafe and poorly planned.
The room my sisters were given had a strong, unpleasant odor that made it very uncomfortable. Later that night, just after midnight, a man dressed in all black, wearing a mask, and riding a bike came to their door and began pounding on it aggressively. It was an absolutely terrifying experience for them. I immediately called the front desk to report the incident. The young woman I spoke with said she would do a walk-through of the property and inform the manager, but that didn’t bring any real sense of security. After that, none of us could relax or sleep comfortably for the rest of the night.
To make matters worse, the rooms were not soundproof. We were kept awake by constant noise from the second floor and outside throughout the night. On top of everything, the surroundings of the hotel felt sketchy and unsafe. There’s a homeless encampment just on the other side of the fence by the parking lot.
DO NOT STAY HERE.