Ratings based on 2,177 Verified Reviews

4.0 out of 5
74% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 15, 2019
4 out of 5
by A verified traveler

Posted Dec 14, 2019
Good room and breakfast. Nice and central.the rooms and corridor a little cold in December.
5 out of 5
by A verified traveler

Posted Dec 12, 2019
The staff was absolutely amazing. The location was phenomenal
4 out of 5
by A verified traveler

Posted Dec 7, 2019
The staff at this hotel was super nice and helpful. They helped us find restaurants and manage transportation. And those working at the front desk spoke English very well so that was helpful, too. The room was great, but there were still some things that could have been cleaner. The breakfast was okay. There were not a lot of healthy vegetarian options, but it was more convenient than trying to find a breakfast place on our own. We had a room on the 5th floor and had a spectacular view of Piazza Venezia. Overall, great experience. I would stay here again, but maybe not include breakfast.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 25, 2019
1 out of 5
by A verified traveler

Posted Nov 20, 2019
There was nothing to like. The room was disgusting, the shower was full of black mold, the walls werre coming apart, the A/C was so loud we couldnt sleep. Thats just a few of the issues we had. And dont expect to be compensated for any issues!
3 out of 5
by A verified traveler from Fernley, NV

Posted Nov 19, 2019
I like that it was close to the City Center and had a café below. What I did not like was the charge for items in room fridge, and no free breakfast. Most hotels offer free breakfast to their guests. I have been to Rome on two other occasions and both hotels offered breakfast at no cost.
4 out of 5
by A verified traveler from Toronto,Canada

Posted Nov 18, 2019
Bruno was excellent along with test of the team. Bruno changed my room to the city view which was nice. our stay was nice. would recommend :) i just wish there was coffee availability in room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 18, 2019