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Grand Hotel Serre

4.0 star property
Hotel in Rapolano Terme with free breakfast and a 24-hour business center

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Photo gallery for Grand Hotel Serre

Cozy retreat with a rustic brick wall, wooden table, and vintage charm.
Welcome to our lobby, featuring a polished floor, comfortable seating, and beautiful artwork.
Relax in a serene space with a large bed, desk, and window with curtains.
Conference room with a long table and comfortable seating for meetings.
Experience the charm of Grand Hotel SERRA, nestled among lush greenery.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Single Room

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 4 Ping (13 square meters)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 9 Ping (30 square meters)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, iron/ironing board

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 7.25 Ping (24 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the neighborhood

Map
Via Serraia 222, Rapolano Terme, SI, 53040

What's nearby

  • Terme Antica Querciolaia - 3 min drive - 5.0 km
  • San Giovanni Terme Rapolano - 6 min drive - 5.1 km
  • Crete Senesi - 11 min drive - 8.0 km
  • Valdichiana Outlet Village - 15 min drive - 23.5 km
  • Monte Oliveto Maggiore Abbey - 22 min drive - 19.0 km

Getting around

  • Sinalunga Rigomagno Station - 7 min drive

Restaurants

  • ‪Bar Tabacchi La Tranquilla - ‬9 min drive
  • ‪Trattoria Trento di Brogi Alberto - ‬5 min drive
  • ‪Torricelli dal 1963 Ristorante Bar Pizzeria - ‬5 min drive
  • ‪La rumba bar - ‬9 min drive
  • ‪I Pini osteria Braceria e Area Sosta camper - ‬6 min drive

About this property

Grand Hotel Serre

Upscale hotel
Take advantage of a free breakfast buffet, a bar, and a 24-hour business center at Grand Hotel Serre. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • 2 meeting rooms, smoke-free premises, and an elevator
Room features
All guestrooms at Grand Hotel Serre feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Cribs/infant beds, heating, and daily housekeeping

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Serre Hotel
Grand Hotel Serre Rapolano Terme
Grand Hotel Serre Hotel Rapolano Terme

Frequently asked questions

Is Grand Hotel Serre pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Grand Hotel Serre?

Self parking is free at this property.

What time is check-in at Grand Hotel Serre?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Serre?

Check-out is at 10:30 AM.

Where is Grand Hotel Serre located?

Situated in Rapolano Terme, this hotel is 0.8 mi (1.3 km) from Museo dell'Antica Grancia e dell'Olio and within 3 mi (5 km) of Pieve Romanica di San Vittore Church and Val di Chiana. Terme Antica Querciolaia and San Giovanni Terme Rapolano are also within 3 mi (5 km).

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Grand Hotel Serre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 51 reviews
Rating 8 - Good. 14 out of 51 reviews
Rating 6 - Okay. 12 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo albergo e ristorante

Ottimo Albergo, proprietari molto accoglienti e professionali. Ristorante adiacente all'albergo veramente eccezionale e a prezzi contenuti per una qualità eccellente dei cibi.
Stayed 2 nights in Apr 2023

10/10 Excellent

Simone

Stayed 1 night in Jan 2023

8/10 Good

Sauro

Stayed 1 night in Jan 2023

2/10 Terrible

FRANCO

Stayed 1 night in Jan 2023

6/10 Okay

Verified traveler

Liked: Room comfort
amplio pero muy desactualizado se ve viejo y un poco deteriorado
Stayed 1 night in Sep 2022

2/10 Terrible

Nathalie

Stayed 1 night in Sep 2022

8/10 Good

Valeria Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto accogliente, struttura pulitissima seppur datata, camere molto grandi, pulizia impeccabile. Ambienti molto ampi. Comoda per i termalisti.
Stayed 1 night in Sep 2022

8/10 Good

Gabriele

Liked: Cleanliness, staff & service
...
Stayed 1 night in Sep 2022

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo rapporto qualità prezzo e personale ottimo.

Locale molto confortevole e tranquillo. Il personale è eccellente e molto cordiale. La struttura non è modernissima ma in compenso il rapporto qualità prezzo è ottimo. Ci ritornerei ad occhi chiusi. Stavo in viaggio con la famiglia e mi serviva un hotel solo per farmi una doccia e dormire.
Stayed 1 night in Jun 2022

6/10 Okay

Enzo Carlo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gentilezza e disponibilità

I titolari sono stati gentilissimi e ci sono venuti incontro per un problema che abbiamo avuto con nostra figlia. Inoltre, il ristorante "La Sosta", oltre che comodissimo, è anche di un alto livello e non troppo dispendioso.
Stayed 6 nights in Jul 2022

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel prenotato per passare una serata alle vicine terme, ottima accoglienza, camera ampia e pulita e colazione ottima. Personale cordiale e disponibile, lo consiglio.
Stayed 1 night in Jul 2022

8/10 Good

MARIA CARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SO friendly and hospitable. Lovely breakfast and recommend the restaurant, too!
Stayed 1 night in May 2022

10/10 Excellent

Fabrizio

Stayed 2 nights in May 2022

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasi di Tranquillita'

Stayed 1 night in Apr 2022

6/10 Okay

Franco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ottimo soggiorno

ottima esperienza, posto incantevole e personale gentilissimo
Stayed 1 night in Feb 2022

8/10 Good

Samanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato solo una notte ed é stato piacevole
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Liked: Staff & service

Buon servizio al cliente/struttura da ammodernare

Ottimo servizio al cliente svolto con molta cortesia. Struttura nel complesso da ammodernare, ma con rapporto qualità prezzo ancora accettabile.
Stayed 1 night in Jan 2022

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gentilezza e la professionalità e l’ottimo ristorante.Molto accoglienti anche per i nostri amici a 4 zampe
Stayed 1 night in Nov 2021

8/10 Good

Paola

Liked: Cleanliness, staff & service
La padrona del hotel ,persona carinissima
Stayed 1 night in Oct 2021

8/10 Good

Ing. Pietro

Liked: Cleanliness, staff & service
Personale gentilissimo ed attentissimo. Mancano le prese nelle stanze per caricare i cellulari…per questo il giudizio nn è completamente positivo.
Stayed 3 nights in Aug 2021

6/10 Okay

Bottani

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Struttura con qualche criticità da sistemare specialmente i bagni ormai troppo datati, sciaquone che non si ricarica, doccia bloccata dal calcare, letto dato per matrimoniale invece di una piazza e mezza prezzo adeguato
Stayed 2 nights in Aug 2021