10/10
We had a wonderful vacation!. Carlos, at check in was very helpful, we were upgraded to Premium room in El Beso because of mobility issues. Faviana with guest services was great at helping us get checked in to airline for return trip. All of the food was outstanding. Dimas, Fernando, Alejandro, Antonio, Gabriel, Ricardo were all excellent waitstaff. El Beso pool bar-Ricardo was wonderful. The bed had a new, very comfortable mattress, 3 pillows on each side of the bed. Housekeeping did an excellent job. One cup coffee maker in the room was enough to get the day started, then on to Mike's Coffee. We ate breakfast at the buffet everyday, and once for lunch, wonderful variety and Antonio was amazing. We asked for him each time. All the restaurants were great, but we enjoyed the Villa Marina-it's a Brazilian steakhouse, the most. Will stay again soon.
Michael Bernard
於 2025 年 7 月住了 6 晚