套房, 熱水浴缸, 海景 | 露台/庭院
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伊登羅克飯店的評分

4 out of 5
伊登羅克飯店
Via G. Marconi 110, Positano, SA

評論

9.6

好極了

10 分，有夠讚；611 則評論中有 507 則" "
8 分，不錯哦；611 則評論中有 82 則" "
6 分，一般般；611 則評論中有 12 則" "
4 分，不太好；611 則評論中有 6 則" "
2 分，很糟糕；611 則評論中有 4 則" "

9.8/10

整潔度

9.8/10

員工素質

9.6/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 6 晚
Raffaele 於 2018年11月25日回覆
Dear Guest, thank you for your kind preference and your valued feedback! We look forward to welcoming you back.

10/10 有夠讚

Karl，台灣

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful view and warm helpful staff
Very good location, beatiful and warm hotel. Location is a little far from the pier. Remember to deliver your luggages to porter for help. It will be impossible to carry them up the stairs.

10/10 有夠讚

shuchen，taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Is a historic hotel staff and space are quite good from the bus stop near feeling comfortable stay

10/10 有夠讚

Christina

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The view from the hotel was breathtaking. Service was simply impressive. Will definitely be back again.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Tristan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Such a beautiful property. The staff goes above and beyond. Everyone is SO friendly. The views are phenomenal. The breakfast is amazing. I couldn’t imagine a more picturesque vacation spot. Would definitely go back !
於 2024 年 3 月住了 6 晚

10/10 有夠讚

Craig

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was absolutely awesome! We stayed in a junior suite with a balcony overlooking the water and the hillsides of Positano; it was a picture-perfect view. The room was extremely comfortable, clean, and tastefully decorated, and had all the amenities you could ask for, including a small refrigerator with complimentary water and soft drinks. The staff was absolutely incredible. The hotel is centrally located and is walking distance to the center of town. They even have on-site parking available.
Valentino 於 2024年4月8日回覆
Dear Mr. Craig, I'm super happy that you had a beautiful stay at Eden Roc Positano and I thank you for leaving an exceptional review. We look forward to meeting you in Positano for a second time.Our best regards

10/10 有夠讚

Christina M

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We thought we had landed in heaven
This is by far one of the most amazing hotels I’ve ever stayed at. It was like a slice of heaven; the most amazing and accommodating staff and what a view! I wish I could wake up at the Eden Roc every day.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

robert

喜歡：整潔度、員工素質和住宿環境和硬體
just wonderful!
於 2023 年 10 月住了 2 晚

10/10 有夠讚

KIMBERLY

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful spot
The place was amazing and the staff was fantastic! Close to everything! And the view!!!
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Timothy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Shout out to Pascal, Tony, and Mario! An exceptional stay in Positano. We kicked off our honeymoon here, and it was a truly magical experience. This is the place where you ball out and get to reap the benefits mightily including a sweeping view of the city and sea along with delicious breakfast served by the enthusiastic restaurant head chef Tony next to the pool which all also overlooks the Hotel’s stunning views. Along with breakfast, they have all the amenities you need and a gym, although it was a “surprise” cost we noticed at checkout (200€). Other non-inclusive packages like flowers and balloons, wine, cake, excursion trips, and massages were also top notch. The second restaurant on the main level, Roc Pizza and Steak, is absolutely a must here in Positano. Their calzones and pizzas were amazing. Hotel Eden Roc is somewhat pricey of a stay while the walk back up-hill from the center of town can be grueling at times, but you are actually getting your money’s worth here especially if you get the jacuzzi suite with the sea-side view. Thank you!
於 2023 年 9 月住了 5 晚

10/10 有夠讚

Andrew

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
If you are even considering booking this hotel then look no further. The place is amazing. Staff are next level helpful - rooms are great, location is spot on with incredible views and the bar and restaurant are top notch. We travelled as a couple with a 6 month old baby and its fair to say our baby was treated like a celebrity. We had a fair few drinks in the sky bar and always great service. We even dined at the restaurant one evening and the food was out of this world. The restaurant wasnt cheap but was certainly value for money.
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Mychelle Velasco

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is beautiful. Our suite is super clean everyday. The location is convenient to dining and shopping areas. Most of all, the staff at Hotel Eden Roc is one of the best staff I have ever had the pleasure of meeting. They’re so helpful, warm, accommodating and cheerful! They made our vacation so memorable! Thank you Hotel Eden Roc staff for everything! Bellissimo!
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Allison

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were on our honeymoon and it was exactly what we needed. We could walk to restaurants easily or eat at the hotel. We could go to the beach or stay by the pool. The staff was very helpful and friendly. Food was amazing.
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Dawn，Rye

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk/concierge were so friendly and kind. They Helped with all our requests promptly with a smile. A surprise bottle of champagne and free mini fridge were an unexpected treat. But the best of all was the 1) beautifully decorated spacious room with a large balcony, 2) the most gorgeous views of sea and town of Positano 3) fantastic food/restaurants and 4) gracious service. Tony at breakfast was a hilarious character that put smiles on our face as he met our every need. And finally a big thank you to the chef for making my son pancakes 20 minutes after the kitchen was closed. Small things but all tolled made this a special place where we were made to feel special.
於 2023 年 8 月住了 2 晚

10/10 有夠讚

JoAnne

喜歡：整潔度和住宿環境和硬體
於 2023 年 8 月住了 3 晚

10/10 有夠讚

TOMEKIA

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 5 晚

10/10 有夠讚

Matthew W.

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel has amazing views and the staff provide some of the best service out!
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Felix

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a beautiful place to be
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Kimberlee

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 4 晚

10/10 有夠讚

Crystal

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay! Service was excellent — above and beyond. Tony, in particular, made an impression with his enthusiastic hospitality at breakfast. Great views from the property. The room itself was minimalist and simple. We enjoyed relaxing poolside. We stayed in peak season so I will say I believe the hotel was overpriced. My only piece of feedback is that I’d recommend the hotel send a welcome email / communication, prior to arrival, so folks know the options for checking their bags with a porter, along with transportation to the hotel, should they arrive by ferry. That was a miss for us. Traveling with luggage, uphill, in the middle of a heatwave, in peak season, was a tough start in Positano. Little did we know, there are porters at the bottom of the hill, who can help make it easier. :)
於 2023 年 7 月住了 2 晚

6/10 一般般

natallia

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Overall this is beautiful place. Absolutely 5 star for location, hotel amenities and food. However staff is the worst. I have never seen so much discrimination to those who dies not arrive in limo and flash expensive bags and label clothes. Only 3 people among all staff were super nice. The receptionist Pascal, Tony -a breakfast manager server, and a cleaning lady. Everyone else are just terrible, mean and rude people. They look at you with such judgement that you just want to never ask a question. Be aware 1. Gym has to be booked in advance for an hour at the time only. Concierge booked another couple at 9 for my time and that was terrible. Not enough space to move. Although the couple was very nice, I still think this was not a acceptable for 990$ per night not to have at least 1 hour to yourself. Also gym hours is from 9-6 and people want to workout early 2. Pool is beautiful and views are amazing and the best in Amalfi cost. But there is no service. Well actually there is order at the bar self served service. Bartender asks for tips even though he does not actually serve you a drink. If you don’t he just slapped the book in front of my face. And the drinks are very expensive. 40 eur per drink. Will I stay here again - absolutely NOT. And Toby advise anyone else. There are a lot of much nicer hotels. But be prepared to flash a lot of money or you will not get good service. Just terrible
Valentino 於 2023年7月25日回覆
Dear natallia,first of all, we want to thank you for being our Guest during your recent visit in Positano. I'm very sorry that the experience was bothered by the happenings you have mentioned. We will investigate further to make sure no other Guest will be leaving the property with your same felling. Respectfully, please, let me say that there is no way someone made any kind of discrimination based on the transportation you have arranged or on the brand of your bags/clothes. I apologize if any of my colleagues’ conduct was responsible of this huge misunderstanding.As regards for the gym, we know it is not a big place, but we are proud of it, since we are one of the very few hotels in town with an exercise room, equipped with air conditioned, modern facilities and weights. To use the gym, a reservation is necessary. I'm surprised you did not mention that the only reason why you were with other people regards the fact that you wanted to use the room before check-out. Pascal was kind enough to ask the couple who booked the room to share the session with you. You all seemed to agree on this. Check-out time is 10am, while you have been allowed to use the room longer until 11am.We will take in huge consideration your thoughts regarding the presence of the person in charge at the pool, as well as of the request of tips. Of course, tipping remains absolutely optional. The Guest's gratification is the only essential condition we care about, nothing else. I'm sorry we lost a huge opportunity in your case and we wish you all the best.Warm regards

10/10 有夠讚

Martin

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Amazing staff and clean, beautiful hotel. Would come back for sure!
於 2023 年 7 月住了 5 晚

10/10 有夠讚

Carolina

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
INCREÍBLE
Un lugar increible, con una vista espectacular.
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Monique

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 7 晚

10/10 有夠讚

Shakti

於 2023 年 5 月住了 3 晚

10/10 有夠讚

PATRICK

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everything was perfect, including the view to the bay!
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Laura

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Sonny

於 2023 年 5 月住了 3 晚

10/10 有夠讚

Joseph

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 3 晚

10/10 有夠讚

Carl

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good stay in positano
於 2023 年 4 月住了 2 晚
Valentino 於 2023年5月1日回覆
Thank you very much for being an excellent Guest and for the high valuation of the experience.

10/10 有夠讚

NIKHIL

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
nothing to complain about hotel.
於 2023 年 4 月住了 3 晚

8/10 不錯哦

Paula，boson

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We enjoyed our stay at Eden Roc but the reason I booked this hotel was for the heated pool. I was told it was heated and it was not it was colder than the ocean. My husband and I always book hotels with a pool for our kids. Breakfast was good. Beds were comfy. Not sure if it was worth the $$$$
於 2023 年 4 月住了 4 晚

8/10 不錯哦

Robert

喜歡：住宿環境和硬體和客房舒適度
Expensive but worth it.
This hotel is relatively expensive, but most things in Positano are at a premium. The service and friendliness of the staff was exceptional. The food was extremely good, but very expensive. The hotel room was clean and bright, but a bit basic.
於 2023 年 4 月住了 7 晚

10/10 有夠讚

Colin

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel! Amazing balcony views
於 2023 年 3 月住了 2 晚

10/10 有夠讚

Ricardo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Sarah

喜歡：整潔度、員工素質和住宿環境和硬體
This is a luxury place. So nice, so clean, and they have services like massages/spa, pool, bar, and a different hours open restaurant.
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Carmen，CORONADO

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful view
於 2023 年 3 月住了 1 晚

10/10 有夠讚

DA

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything is quite good
於 2022 年 11 月住了 1 晚
Raffaele 於 2022年11月24日回覆
Dear DA,thank you for the positive feedback. We are delighted to know you've enjoyed your time here, and we hope to be able to welcome you back again soon!

10/10 有夠讚

Claire

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 3 晚
Raffaele 於 2022年11月24日回覆
Dear Claire,we appreciate you've taken a moment to send us your feedback, and we thank you for your valued preference. We hope to see you again soon!

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing honeymoon spot
Great location, incredible view and very friendly staff. Totally worth getting the balcony rooms for the view. Staff was very helpful with the valet parking and even provided beach towels and bag for trips to the beach.
於 2022 年 10 月住了 3 晚
Raffaele 於 2022年11月24日回覆
Dear Jennifer,thank you for your feedback and, most importantly, for your valued preference, especially for such an important occasion! We are happy and proud to know you've enjoyed your honeymoon here with us, and we hope to be able to welcome you back again soon!

10/10 有夠讚

Joshua

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything about the Eden Roc was beyond my expectations. We were given a tour of the hotel upon arrival, directions on how to walk to the shopping and beach, and all the amenities. Our view was absolutely unbelievable, we paid a good amount of money for the “poster view” of the Positano cliff cityscape and that is exactly what we got. The hot tub was excellent, and a great selection of drinks in the minibar. That staff was always so friendly and the workers in the breakfast area made us smile every morning with their friendly and lively attitudes. I would recommend this place over any 5 star hotel in the area. We traveled to Riva, Florence, and Rome but this hotel was the best by far. Thank you so much for an unforgettable experience. Grazie mille! -Josh and Jenna
於 2022 年 10 月住了 2 晚
Raffaele 於 2022年11月24日回覆
Dear Josh and Jenna,we would like to deeply thank you for your valued preference and, most importantly, for such kind words. It is always a matter of great pride for us to know that our passion and commitment are received in such a special way. We cannot wait to welcome you back again one day!

10/10 有夠讚

Clorissa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staying at Eden Roc was perfect for our visit to Positano for a friend's wedding! It was a close walk to all the shops and not too far from the beach. It was very convenient that it was off a main road since we drove a rental car, we didn't have to go on the really narrow or pedestrian heavy shopping streets. The staff was incredibly nice and helpful when figuring out transportation and reservations. The views from the hotel were incredible as well. Would stay here again and recommend to anyone staying in Positano.
於 2022 年 10 月住了 3 晚
Raffaele 於 2022年11月24日回覆
Dear Clorissa,we cannot thank you enough for your kind words and for choosing Eden Roc for your stay in Positano. We are proud to know you've had a fantastic experience, and we can't wait to welcome you back again soon!

10/10 有夠讚

Thomas

情侶出遊
喜歡：整潔度和員工素質
Clean and Professional
於 2022 年 10 月住了 2 晚
Raffaele 於 2022年11月24日回覆
Dear Thomas,thank you for taking a minute of your time to send us your feedback. We thoroughly appreciate this, and we are glad to know you've enjoyed a fantastic time here with us.Many thanks!

10/10 有夠讚

Mary

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
You will not be disappointed
Amazing! The villa was wonderful with space for everyone, the private outdoors were lovely. Highly highly recommend. And the staff was out of this world! Attentive and kind!
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Pamela

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The customer service at this boutique hotel is outstanding! Gorgeous property, large rooms, great amenities and a fabulous staff make this an excellent choice for your stay.
於 2022 年 8 月住了 4 晚

10/10 有夠讚

Kenneth

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A hotel you MUST stay at when in Positano
I can't say enough positive things about the hotel Eden Roc. When you travel, you want and expect a nice clean room, etc. However, what really separates the Eden Roc from other hotels we have visited (and I have several million miles on airlines and top tier status in many hotel chains) is that they truly care about their guests and you instantly become part of their family. They go well above and beyond to make your stay memorable (eg, for breakfast Tony already knows you name and room number and has all of your favorites and wishes prepared). The customer support team is outstanding and helped make a variety of plans and reservations for us, all without any errors. Everyone in the hotel is outstanding. Finally, you can't beat the view, the quality of the rooms, the services and extras. I can't say enough positive things about the Eden Roc.
於 2022 年 8 月住了 4 晚

10/10 有夠讚

Bob

於 2022 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 8 月住了 4 晚

10/10 有夠讚

Manuel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff are some of the most friendly and nicest people I’ve ever met!!!!
於 2022 年 8 月住了 2 晚

10/10 有夠讚

Omid

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful and clean property. Definitely one of the nicest places in Positano.
於 2022 年 8 月住了 1 晚
Raffaele 於 2022年8月7日回覆
Thank you very much for your kind words and for your feedback! We are glad to read you've had a great time, and look forward to welcoming you back!