Terrible security issue. At the late night, one stranger just got into the hotel and followed my female colleague into the elevator, and almost followed her to the hotel room. There was someone at the reception but it just happened. After escalated this issue, hotel guys did not give us good answers, just said they will prevent that happens again.
And when we are leaving, we booked the hotel car service to the hotel. It just delayed for almost 30 minutes. They just said it's because of traffic issue, and did not called and pushed the car aggressively.
Anyway, although the hotel and other service are ok, but security should be the #1 priority. So I have to give this very low rating to this hotel. Never seen this kind of security issue happened in other hotels I stayed before. It is ridiculous.
Chih-Peng
10/10 有夠讚
真實旅客
2016年12月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Helpful Front Desk Staffs
Front desk staff is very friendly and helpful to confirm my flight waiting list back-and-forth with troublesome airlines CSR.
真實旅客
8/10 不錯哦
juihung,Taiwan
2016年7月29日
喜歡:員工素質和住宿環境和硬體
多樣且在地化的早餐是本次入住最滿意的。
This is not a hotel near downtown, its better for business trip nearby.The lobby check-in services are good. They can help you and give you some guides. Room is just fine and acceptable. The room cleaner didn't make up the room quiet well, maybe I didn't leave enough tips for them. There's also an italian resterant in the hotel with delicious lunch and dinner. The most attractive part of the hotel to me maybe the breakfast buffet, besides lots of typical salads, fruits, beverages, ready cooked courses, dumplings, hot soup and breads, they also provide the omlette or traditional vietnam noodles on demand.
juihung
8/10 不錯哦
Wen-Hsuan,Taiwan
2015年12月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The room is the biggest i've ever stay. Also, the internet is way to fast which impressed me so much. However, the location is a bit boring.
Wen-Hsuan
10/10 有夠讚
Cesar,Oxnard
2024年4月16日
喜歡:員工素質、設施服務和住宿環境和硬體
Love staying here, room was super clean, had an amazing view, and staff was super friendly! Will definitely be staying here next time I travel to Hanoi!