I arrived at the property with hope and optimism, only to be met with an immediate sense of dread. The images and description online were wildly misleading—this place looked NOTHING like what was advertised. Determined to give it a chance, I picked up the key and drove down a dark, sketchy alley to an overcrowded parking lot, only to be greeted by blaring music, smoke in the air, and people loitering aimlessly like something out of a horror movie. I tried to stay positive, but the atmosphere screamed unsafe. Stray cats wandered freely, and the “hallways” felt more like a neglected, open-air prison.
When we opened the room door, we were hit with a suffocating wall of cigarette smoke—in a non-smoking room. The bedding had visible stains, the tub was grimy, and the entire space reeked of neglect. We walked out instantly. The front desk clerk shrugged off our concerns, citing a non-refundable policy through Expedia—even though Expedia later told us refunds were at the property’s discretion. We were offered another room, just as revolting. My boyfriend returned the key and respectfully explained that we felt unsafe and refused to stay. Days later, I was told I’d only be refunded for 2/3 of the nights booked, as despite not even taking a seat in the room the first night, the property had followed through with charging me. Absolutely unacceptable. DO NOT book here—this was hands down the most disturbing experience I’ve ever had while traveling. TRAVELERS BEWARE!