Dear Pui Ying, Thank you so much for your review regarding to your recent stay at the Courtyard by Marriott Bangkok. We really appreciate you being a customer and helping to share the word about us about services and room cleanliness and comfortable. On the contrary, I am deeply disappointed about your check-in experience. Please accept my apologies for any inconvenience this may have caused you and didn't meet your expectations during your stay. As we strive to deliver a flawless guest experience, your feedback will help us to continue to improve our hotel operations. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Bangkok. Best regards,

Dear Kin Wai,Thank you so much for your review regarding to your recent stay at Courtyard by Marriott Bangkok. Our hotel provides bathtub in some room type for your selection in the next visit and we hope to welcome you again soon whenever your travels bring you back to Bangkok. Best regards,

Dear yee ling bertha, Thank you for your review of Courtyard by Marriott Bangkok. We are delighted to hear about your pleasant experience with us and you had enjoyed our room as well as the service offers. We all look forward to your return visits soon.Best regards,

Dear Shuk Ting, Dear Ethel, Thank you for taking the time to write your review of your recent stay at the Courtyard by Marriott Bangkok. It’s a delight to hear that you enjoyed the accommodation and our facilities. Thank you for highlighting the hotel room cleanliness and staff service especially Concierge team, your wonderful feedback will share to them as a way of celebrating the great guest experiences we delivered. The team and I look forward to welcoming you back soon. Best regards,

Dear WEN HSIN,Thank you for taking the time to share your review. We are delighted to learn that you enjoyed our hotel as well as our all you can eat breakfast which we provided our guest with a greater variety of food. We look forward to welcome you back again soon.Best regards,

Thank you for your feedback and we are glad to know that you had an enjoyable during stay with us. If there is a chance we hope to welcome you back to our hotel soon.

Thank you for your feedback and we are glad to know that you had an enjoyable during stay with us. If there is a chance we hope to welcome you back to our hotel soon.

Thank you for your feedback and we are glad to know that you had an enjoyable during stay with us. If there is a chance we hope to welcome you back to our hotel soon.

Thank you very much for your positive feedback, we are very appreciate and hope to welcoming you back for the next time soon.

Thank you very much for your overall positive feedback, we are very appreciate and hope to welcoming you soon for the next time.

Thank you for your positive feedback and we are very appreciate. And also please accept our apologize for some inconvenience caused to you, we will brief team to improve a service and hope to welcoming you back to our hotel very soon.

Thank you very much for your feedback, we are very appreciate and hope to welcoming you to our hotel for the next time.

Thank you for your positive feedback, we are very glad to hear that and hope to welcoming you to our hotel for the next time.

Thank you for your feedback, we hope you had enjoyable during stay with us and looking forward to see you soon for the next time.

Dear Valued Guests, Thank you very much for the great review of our hotel. We are delighted that you have enjoyed your stay with us, mentioning in the pool, our location and our breakfast. We appreciate that you have the perfect service you received while at our hotel and we will be sure to pass the comments to our staff. We thank you again for staying at Courtyard by Marriott Bangkok. All of us are looking forward with pleasure to welcoming you and for another memorable stay very soon.

Thank you for your wonderful time with us. We hope to welcome you back to our hotel next time as soon as possible!

Thank you for your staying. We hope to welcome you back to our hotel next time as soon.

Thank you very much for your overall positive feed back, we are very glad to hear that and hope to welcome you for the next stay.

Thank you for your overall positive feedback, we are very appreciate and hope to welcoming you back to our hotel for the next time as soon as possible.

Thank you for overall positive feedback, we are very appreciate and hope to see you again.

Thank you for visiting us. We are delighted that you enjoyed your experience with us. We hope to welcome you back again!

Thank you for visiting us. We are delighted that you enjoyed your experience with us. We hope to welcome you back again!

Thanks for your honest feedback and I have personally investigated the matter this morning. It is indeed a technical flaw in the EDC machine while charging your card at the first time. The charge showed error in the EDC machine and no charge slip got printed out. The receptionist assuming that the first charge did not go through, tried another EDC machine and finally it went through. Eventually it appeared that the bank acknowledged the first charge as well while it showed error in the EDC. This is really unfortunate and I sincerely apologize for the inconvenience. I also understand that our front desk associate could provide you with the cancellation letter of the bank for the erroneous charge. Please be rest assured that we have canceled the erroneous duplicate charge and the money will be returned back to your card at the soonest. Hope this isolated case has not marred your overall experience at the hotel. We would appreciate the opportunity to welcome you back and provide you with an experience that reflects better what you can expect when staying with us.ted

Thank you for visiting us. We are delighted that you enjoyed your pleasant experience with us. We hope to welcome you back again!

Thank you for taking your time to share your recent experience with us. Your valued feedback has been shared to all concerns to improve our service and hospitality. We hope to welcome you back again soon!

Thank you very much for your feedback and choosing to stay with us, we are very glad to hear that you have enjoyable during stay. We hope to see you and welcoming you back for next time as soon as possible. Have a good day !

Thank you for visiting us and spending your time to share your feedback with us! We are delighted that you enjoyed your experience. We hope to welcome you back again soon.