行政公寓, 1 間臥室 | 住宿景觀

馨樂庭聖日爾曼德普雷巴黎公寓飯店的評分

馨樂庭聖日爾曼德普雷巴黎公寓飯店
53 Ter Quai des Grands Augustins, Paris, Paris

評論

8.8

有夠讚

10 分,有夠讚;3262 則評論中有 1692 則" "
8 分,不錯哦;3262 則評論中有 1180 則" "
6 分,一般般;3262 則評論中有 258 則" "
4 分,不太好;3262 則評論中有 92 則" "
2 分,很糟糕;3262 則評論中有 40 則" "

8.6/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.4/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Chia-Ching

團體旅遊
喜歡:整潔度和客房舒適度
於 2023 年 11 月住了 3 晚
Guest relation Manager 於 2023年11月10日回覆
Thank you Chia Ching for choosing Citadines Saint Germain des Prés , we look forward to welcoming you again. Kindest regards

10/10 有夠讚

Wai Chee

情侶出遊, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Convenient location, near the scenic spots. Can take the RER or Metro easily.
於 2023 年 9 月住了 5 晚
Guest Relations Manager 於 2023年10月6日回覆
Thank you for staying with Citadines, we look forward to welcoming you again, kindest regards.

2/10 很糟糕

Ricky

於 2023 年 7 月住了 5 晚
Guest Relations Manager 於 2023年7月18日回覆
Thank you for staying with Citadines, we are so sorry not to make your stay more comfortable. Kind regards

8/10 不錯哦

Kuo Chih

於 2023 年 4 月住了 2 晚
Front desk team 於 2023年5月27日回覆
Thank you for your feedback!

10/10 有夠讚

SHIH-HSIN

家庭旅遊
喜歡:整潔度和客房舒適度
It was a great experience. The location is great. People with great service. It is also very safe to stay :)
於 2023 年 2 月住了 3 晚
Guest relation Manager 於 2023年3月3日回覆
Thank you for staying with Citadines, we look forward to welcoming you again. warmest regards

6/10 一般般

CHICHEN

商務旅客
於 2021 年 11 月住了 10 晚
Guest relation Manager 於 2021年11月28日回覆
Thank you for staying with Citadines, we look forward to welcoming you again. Kind regards

10/10 有夠讚

CCH,Taipei

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All is very good. A perfect hotel for staying in Paris!
於 2020 年 3 月住了 2 晚
Laurent 於 2020年4月21日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 有夠讚

真實旅客

喜歡:員工素質、設施服務和住宿環境和硬體
於 2020 年 1 月住了 5 晚
Guest Relation Manager 於 2020年1月31日回覆
Thank you for staying with Citadines, we look forward to welcoming you again, kindest regards

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
地點位置非常讚,羅浮宮、奧賽美術館走路就可以到
於 2020 年 1 月住了 4 晚
Guest Relation Manager 於 2020年1月31日回覆
シタディーンにご滞在いただきありがとうございます。またお迎えできることを楽しみにしています。

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
很棒,交通便利,走路就可以到景點。
於 2019 年 10 月住了 6 晚
Laurent 於 2019年11月5日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 有夠讚

Hsiu-Hsiang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great
Nice location and great service
於 2019 年 10 月住了 3 晚
Guest Relations Manager 於 2019年10月25日回覆
Thank you for staying with Citadines, we look forward to welcoming you again, kindest regards.

10/10 有夠讚

Hsiu-Hsiang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Just like going back home
Nice location and great service
於 2019 年 10 月住了 1 晚
Laurent 於 2019年10月22日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service, nice location near station, safety security
於 2019 年 6 月住了 2 晚
Laurent 於 2019年6月11日回覆
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again

8/10 不錯哦

JOSEPH SEAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 4 晚
Guest Relations Manager 於 2019年5月31日回覆
Thank you for staying with Citadines, we look forward to welcoming you again, kindest regards

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Site is convience, room is clean, all things tidy with a pantry whjch you may cook. Towels and soup are all available and unlimited. However, when i approach the reception and ask for their help to send a postcard. They just refused and said i need to do it at post office. Theh dont sven show me the way where is it. Outside the main door of the hotel, there are theft amd street cheaters. I still recall the first day after dinner and walking my way back to hotel. One black guy appoach me and trying the rob me from behind. As i am a strong guy, i have to fight my way back to hotel. Second day, six, yes they are totally six middle east teenager girls force me to fill the questionair near the main hotel door. 2 girls hold my arms while another two opening my bag from behind. How danger you can imagine to live in this unfriendly hotel.
於 2019 年 4 月住了 3 晚
Laurent 於 2019年5月2日回覆
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. Please be assured that our front desk team will receive the necessary guidance to perform a better role and to provide assistance whenever needed by our guest. Citadines Saint Germain-des-Prés is located in one of the most attractive district of Paris so close to major sites and monuments. However, the drawback is to entice unfriendly person in the neighborhood but it remains safe. We hope to see you again.

10/10 有夠讚

JOSEPH SEAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 5 晚
Guest Relations Manager 於 2019年3月30日回覆
Thank you so much for staying with Citadines, we look forward to welcoming you again. Kindest regards

10/10 有夠讚

YiChing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
交通便利,步行即可到達多個景點!
交通便利,步行即可到達多個景點!
於 2019 年 2 月住了 4 晚
Laurent 於 2019年2月14日回覆
感謝您抽出寶貴時間撰寫此評論。 很高興你和我們在一起。 感謝您的評論以及對我們服務和設施的稱讚。 我們希望能再次見到你。

10/10 有夠讚

YITINg

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
下次還會選擇這裡
房間很大 附近治安良好 廚房設備也很齊全
於 2019 年 2 月住了 2 晚
Laurent 於 2019年2月13日回覆
感謝您在最近入住期間對我們服務公寓的稱讚。 我們很高興聽到您享受我們的設施和服務。 我們希望您能再次與我們在一起。

8/10 不錯哦

wei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置优越的酒店式公寓
酒店位置非常好,可以步行到达巴黎市中心的大部分景点,走到巴黎圣母院只需要五分钟;闹中取静,周边吃饭购物都很方便;工作人员服务热情,前台提供各种门票预订服务;因为是酒店式公寓,少于六晚的预订都不提供免费的房间清洁,但是住客可以自行更换毛巾和获取一次性洗漱用品;房间设计合理,面积和周围酒店相比宽敞很大;基于以上原因,最近几次来巴黎我都选择住在这里,但是这次入住的房间地面卫生不是很好,有一些碎屑和细碎的塑料纸,感觉清洁工作没有完成似的,比较遗憾。
於 2019 年 2 月住了 5 晚
Laurent 於 2019年2月13日回覆
感謝您在最近入住期間對我們服務公寓的稱讚。 我們很高興聽到您享受我們的設施和服務。 我們非常關注您對清潔度的評論。 請放心,房間清潔是我們非常重視的事情,對我們來說至關重要,我們在公寓酒店遵循非常嚴格的程序。 我們已將此事件立即引起各部門負責人的注意,以求改善。 此外,我們將繼續培訓和發展我們的員工,以確保他們始終能夠滿足客人的需求。 我們希望您能再次與我們在一起。

8/10 不錯哦

liwen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 1 晚
Guest Relations Manager 於 2019年2月3日回覆
Thank you for staying with Citadines, we look forward to welcoming you again. Kindest regards

10/10 有夠讚

Marcus

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Walking distance the center of Paris
於 2018 年 12 月住了 2 晚
Laurent 於 2019年1月7日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 有夠讚

Yun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 5 晚
Guest Relations Manager 於 2018年12月29日回覆
Thank you for staying with Citadines, we look forward to welcoming you again. Kindest regards

10/10 有夠讚

Kuotianli,TAIPEI

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything is perfect especially the free coffee bar at lobby of hotel. Location is awesome and the little kitchen is wonderful. I’ll choose this hotel when I come to Paris next time
於 2018 年 11 月住了 5 晚
Guest Relations Manager 於 2018年11月18日回覆
Thank you for your kind comment, we look forward to welcoming you again. Kindest Regards

6/10 一般般

真實旅客

喜歡:員工素質
不喜歡:整潔度
may not visit next time
The location is good. The room is nice. But the bed is not clean that cause my skin allergy after the first night stay. The other downside is the drainage of the bathtub, flooding after 1 minute shower.
於 2018 年 11 月住了 5 晚
Laurent 於 2018年11月14日回覆
Thank you for taking the time to share your feedback with us. We are happy to learn that you have been satisfied with our location ; we are naturally disappointed to learn that we were not able to make your stay more comfortable due to the bed and the bad drainage of the bathtube. We would have been glad to move in another apartment if your discomfort was made known to us during our stay. We truly want our residents to feel at home when they are staying with us. We hope you will stay with us again.

10/10 有夠讚

Hsiu-Hsiang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It’s great to stay in Paris
It’s my favorite place to stay in Paris. The staff are nice and location is great.
於 2018 年 11 月住了 4 晚
Guest Relations Manager 於 2018年11月9日回覆
Thank you for your kind comment, we look forward to welcoming you again, kindest regards

6/10 一般般

Winnie

不喜歡:整潔度
於 2018 年 6 月住了 5 晚
Guest Relation Manager 於 2018年7月7日回覆
Thank you for staying with Citadines .we look forward to welcoming you again. Kindest regards

10/10 有夠讚

CHUN TING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Guest Relation manager 於 2018年5月4日回覆
Thank you for your feedback, we look forward to welcoming you again.kindest regards.

10/10 有夠讚

WAI LOK

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 3 月住了 4 晚
Guest relation Manager 於 2018年3月16日回覆
Thank you for your stay, kind regards

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
滿意
步行十分鐘可到達聖母院,二十分鐘可到達羅浮宮。鄰近地鐵站。大堂有免費熱咖啡和朱古力,值得一讚。有自助洗衣設施,方便長途旅行者。wifi 穩定和快速。
於 2017 年 7 月住了 3 晚
Thank you for your kind comment , we look forward to welcoming you again.kind regards. Guest Relation Manager

10/10 有夠讚

Chung-Min

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best location, friendly staffs and cozy room
We spent one month in Europe in this journey, and this hotel is definitely the best one we've ever stayed. First of all, the location is just wonderful! It's at the famous "Left bank" by the Seine. Only 5 mins walk to subway station Saint Michel, and about 10 mins walk to Notre Dame and the Louvre. There's a Carrefour market near the hotel, hence it's convenient if you wanna prepare some food by yourself (I gotta say French microwave food is incredibly delicious!) The staffs are very helpful and friendly, one of the staff who checked us in gave us clear introduction of nearby environments. The lobby is large and cozy, and there's a free coffee machine, we got one coffee almost every morning. The room is clean and neat. One of the thing I loved is that they separate kitchen from bedroom, it's not always common among apart-hotels, at least based on our experience in Europe. Overall I give this hotel the best rating. The quality is more than good for the price we paid. If I rerun Paris again, I will definitely stay here for sure!
Laurent 於 2017年5月8日回覆
Thank you for your feedback which will be shared with the team at Citadines Saint Germain-des-Prés. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.

6/10 一般般

真實旅客

10/10 有夠讚

David,L

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfecr location!
Perfectly located in downtown. The night view around is magnificent. Fully equipped room. Staff is friendly and willing to help. Highly recommend. Great.
Laurent 於 2017年3月27日回覆
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again.

8/10 不錯哦

MEI IAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
鄰近景點
位置鄰近各個景點,可步行到達聖母院、古監獄、聖徒禮拜堂、羅浮宮。但入夜後附近沒什麼餐廳選擇⋯⋯員工都好像有些愛理不理的感覺。是亞洲服務員太有禮貌?還是外國的都是這樣?
General Manager 於 2017年3月13日回覆
感谢您抽出宝贵时间写这篇评论。 这是伟大的,让你留在我们。 我们感谢您的审查和对我们的服务和设施的赞赏。 我们提醒所有的工作人员,当他们与我们的客人进行任何查询交互时都很友好。 我们希望能再次见到你。

10/10 有夠讚

Jia Ling

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good
General Manager 於 2017年3月1日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

8/10 不錯哦

Hsiu-Hsiang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

Yi Ju

不喜歡:整潔度和員工素質
I stay here 4nignts and so supersie no one clean my room In anyday . But the location is good close many famous place
General Manager 於 2017年1月30日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. Concerning the room cleaning, as a serviced residence we provide a room cleaning on a weekly basis but for stays of 6 nights at least. For stays less than 6 nights, our guest can ask for optional "à la carte" room cleaning and this incurs additional fees of 17€ per studio and 28€ per 1-bedroom apartment. Alternatively, they can pick 24/7 what they want in the storage room located in the lobby which contains towels and bath amenities. We hope you will stay with us again.Write your comment.

8/10 不錯哦

真實旅客

喜歡:員工素質和客房舒適度

6/10 一般般

Yen Eric

喜歡:客房舒適度
不喜歡:員工素質
Poor service
Service is very poor, front desk working very slow, air condition is weak, can't stay in the room during daytime. We have a very early flight in the morning and asked front desk to book a taxi for us the night before but they refused and replied it is not necessary to order taxi in advance, then we had been waiting 40 minutes to find taxi but can't find one, we need to book a van with extra cost finally.
General Manager 於 2016年9月21日回覆
Thank you for your valuable feedback. We regret that we were not able to make your stay more comfortable. I have reminded the team at the Reception to ensure every request they receive from our guest are correctly and promptly fulfilled. Although it does not change the incident, we would like to highlight that we have experienced a heat wave during your stay and our air conditioning system was not able to product air cooler as in normal conditions. We do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service that so many of our guests have experienced and continue to enjoy at Citadines Saint Germain-des-Prés.

10/10 有夠讚

BINBIN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

PENG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

yu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

GUANG,Beijing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good position and good service

10/10 有夠讚

KUEIMIAO,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
推薦,地點超讚
地點超讚,可步行至聖母院,附近餐廳也很多,很多大景點騎腳踏車也都能在10~15分鐘到達,還有小廚房可使用,lobby有提供免費咖啡機,冰塊and水

10/10 有夠讚

Huey-Jung,台灣

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
物超所值
鄰近景點及多國美食,交通便利,住宿空間寬大、清潔,可自行拿取補充飯店提供的日常用品

8/10 不錯哦

Le Wei,台灣

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店位置很好
酒店的位置很好,前面幾步就是新橋,羅浮宮,巴黎聖母院,古監獄等景點都在附近,出行,就餐,購物都很方便。房間,廚房較小。WIFI限制最多4個設備上網,有時第四個設備很難上網。

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置絕佳,舒適的服務式公寓
挑選這間服務式公寓是因為地點太方便,位處St. Michel地鐵站及RER大站,由機場可乘RER線直達,只需步行5-10分鐘可到達酒店,在塞納河旁邊相當容易找及記認,但要留意行李太多太大便不宜乘RER,因為巴黎地鐵大多沒有電梯。附近最近的景點是Notre Dame聖母院,步行15-20分鐘便到,附近食肆繁多,有超市及藥房,非常熱鬧。酒店服務員非常友善及樂於協助查問。我一家3口住地面1015號房,雖然在垃圾房旁,但垃圾會隨通道流走不會積存,所以完全沒有味道問題。要留意執房需按次收費,或可選擇自己更換毛巾用品等。房間寬敞比一般酒店大,有睡房及大廳,睡床是King size,另有梳化床,所以一家3口都睡得好好。房間整潔,有乾髮風筒及電水煲,另有多土爐、電煮食爐及微波爐可供煮食。稍嫌電視機太小有如電腦屏幕,不要緊,反正法國電視頻道大多法語節目,少有英語廣播。整體非常滿意,值得推介。

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Hung Chi,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很棒的住宿體驗
環境很舒適安全,而且非常方便,有地鐵站、公車站、自行車租借站,我們在這度蜜月ㄧ個星期,在這裡我們感覺很放鬆自在。如果有機會再到巴黎,還是會選擇這間飯店。

10/10 有夠讚

蔡明順,臺北

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
浪漫的左岸, 位置無敵, 公寓是客房對于省錢或是家庭出遊是利多
下次再來巴黎, 我會再住這, 無可挑剔

10/10 有夠讚

PoloChou,TW

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
一切都太滿意了
飯店位置優越,在塞納河畔新橋旁,到羅浮宮、聖母院等景點都很近,附近有幾個地鐵站可以搭乘metro和RER,交通十分便利。房間空間大而且乾淨舒適,有小廚房可以烹調食物。櫃台服務態度也很好。總之一切都讓我們十分滿意,這次我們在這住了12晚,下次若還有機會再去巴黎,我們還是會選舉住這裡吧!