地點都算方便,係京都站搭jr湖西線幾個站就到溫泉站,去到有電話亭,打俾酒店黎接,5分鐘就到,就係一出閘前面車站等,車上有個暖字,好易認,而且基本英文溝通都無問題^^服務人員全部都好nice同有禮貌,無浸私人風呂,但免費既大浴場都好舒服,仲要甘岩無人,好似包左私人風呂甘^^check out 會收返稅,日本浸溫泉都要俾稅,不過都係十幾廿蚊^^房間夠哂我地一行四個人~早餐和晚餐都好豐富!都係傳統日式料理~晚餐唔肯定係咪懷石料理,但都食到好飽,會係獨立和室到食~check in時會叫你簡定晚餐同早餐時間,佢地就會準備好^^食完晚餐已經幫我地鋪好床墊,訓得好舒服^^附近有間便利店,出去前keep返條鑰匙係櫃臺就得~大堂有手信買,值得買,價錢都合理,起碼出面無得買先~最後因爲想見兩隻柴犬,佢地好好甘放左佢地出黎,好可愛^^如果玩耐d就好~~~check out後送返我地去車站^^好滿足,可惜時間唔夠,無係附近行下,下次都會再黎!大贊!
good service, clean room, the meal are nice, the staff are friendly and polite, provide outdoor spa if we requested, but the water of outdoor spa is a bit cold comparing to the indoor spa
Stayed for 3 nights with family after visiting another onsen inn near Osaka. Helpful tourist information staff at Otogoonsen helped us contact the hotel to send shuttle bus to pick us up. Staffs were friendly and helpful but English skills were quite limited, not a very big problem since we got help from Google translate. The bath area is quiet large and comfortable, even had both indoor and a small outdoor area. Breakfast was good and healthy too. Convenient stores are at walking distance in case you need some snacks. Enjoyable experience.
雖然旅館的位置並不太方便,但他們安排了接駁巴士服務,只要每天出門前向櫃台人員交待傍晚的回來時間,酒店方面就會安排接駁巴士,是相當貼心的服務。
另外,酒店的服務亦讓旅客有賓至如歸的感覺,職員親切招待,知微見著。剛到達酒店時,職員已在門口熱列歡迎。在等待check in 時,酒店職員為我們提供清新可口的果汁,讓我們瞬間消除了舟車勞頓的疲累。每天亦為旅客提供客房清潔服務。酒店提供的日式早餐款式每天不同,而且種類多,職員更細心介紹每款菜式,菜式亦美味可口。酒店提供了一次非常棒的温泉體驗,既有室內、亦有室外温泉,適合不同人士。酒店的接待大堂設有禮品店,方便旅客在離開前選購紀紀念品,除了一般的零食餅乾外,亦有一些已真空處理的濕貨,例如蝦乾、魚乾等。酒店附近有便利店、拉麵店,十分方便。
總括而言,暖燈館菊野屋讓旅客有賓至如歸的感覺,職員非常親切。美中不足的是,酒店的職員不太懂得英文,幾乎都只能說日文,要有心理準備。
Hade en fantastik natt på detta hotell, vacker inredning och mycket trevlig och hjälpsam personal. Kan varmt rekommendera att boka det privata badet med utsikt över vattnet, det är mycket mysigt.
great place to relax and enjoy the onsen. good and helpful staff. far from train station however they do provide shuttle service, you just need to call the hotel to arrange for it. not much around the area for shopping though,