The hotel is huge in size and the services are completed except that it is a bit old. The only issues is that it is a bit old and if the facilities provided (swimming pool, etc.)are more open to the customers will be better.
MING FUNG
於 2024 年 3 月住了 3 晚
Customer Service Manager 於 2024年3月8日回覆
Dear Ming Fung,Thank you for your honest comments regarding the hotel. We are happy that you were impressed by our facility's size and we hope to welcome you back sometime in the future. Your feedback will be passed to the appropriate department in order to address any issues and look for ways we can improve in the future.Best regards,Customer Service Manager
Dear Yao Ting,First, we would like to thank you for choosing to stay at RIHGA Royal Hotel Osaka. We will continue to do all we can to ensure that all of our guests enjoy a comfortable stay with us. All of our staff hope that you would choose us again in the future.Sincerely,Customer Service Manager
10/10 有夠讚
Angus
2023年7月23日
Angus
於 2023 年 7 月住了 2 晚
10/10 有夠讚
But Shun Benson
家庭旅遊
2023年7月10日
喜歡:整潔度、員工素質和住宿環境和硬體
Though the hotel itself is not a modern one, the facilities and outlets of the hotel are great! Especially, the room size is spacious. The staff is always considering their customers.
But Shun Benson
於 2023 年 7 月住了 3 晚
Customer Service Manager 於 2023年7月23日回覆
Dear But Shun Benson,First, we would like to thank you for taking the time to leave us your valuable comments.We will continue to do all we can to ensure that all of our guests enjoy a comfortable stay with us.All of our staff hope that you would choose us again in the future.Sincerely,Customer Service Manager
There are two wings of the hotel, the west wing is the older part I guess.
The hotel provides kid’s amenity.
The shuttle bus to JR Osaka station is very convenient