接待櫃台

大阪難波假日飯店的評分

4 out of 5
大阪難波假日飯店
5-15 Soemon-cho, Chuo-ku, Osaka, Osaka-fu

評論

8.4

非常好

10 分,有夠讚;1009 則評論中有 413 則" "
8 分,不錯哦;1009 則評論中有 429 則" "
6 分,一般般;1009 則評論中有 118 則" "
4 分,不太好;1009 則評論中有 32 則" "
2 分,很糟糕;1009 則評論中有 17 則" "

8.4/10

整潔度

8.6/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

Wai Ling

喜歡:整潔度、員工素質和住宿環境和硬體
Holiday Inn Osaka Namba Reception 於 2024年2月25日回覆
Thank you for choosing to stay at our hotel. We are thrilled to receive such high praise from you in all aspects of your experience. Your positive feedback is truly gratifying and serves as motivation for us to continue striving for excellence.Our commitment is to provide every guest with a satisfying experience, and your endorsement encourages us to work even harder towards that goal. We are eagerly looking forward to the opportunity to welcome you back for another visit.Once again, thank you for your kind words.

6/10 一般般

Sau Wai Cynthia

親子旅遊
不喜歡:整潔度和員工素質
toilet a bit smelly
於 2024 年 2 月住了 5 晚
Holiday Inn Osaka Namba Reception 於 2024年2月25日回覆
Thank you for staying at our hotel. We apologize for the inconvenience caused by the strange odor in the restroom. We will make sure to reinforce the final inspection after cleaning the guestrooms again. Thank you very much for your valuable feedback.

8/10 不錯哦

MEI YING

於 2024 年 1 月住了 2 晚
Holiday Inn Osaka Namba Reception 於 2024年1月20日回覆
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.

6/10 一般般

Lai Ha Devina

團體旅遊
於 2024 年 1 月住了 2 晚
Holiday Inn Osaka Namba Reception 於 2024年1月14日回覆
Thank you very much for choosing to stay at our hotel. However, we sincerely apologize for not meeting your expectations. We appreciate your feedback and will take it seriously to strive for improvement in our services. Thank you for sharing your valuable opinions with us.

8/10 不錯哦

Ka Wing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Holiday Inn Osaka Namba 於 2024年1月6日回覆
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.

8/10 不錯哦

yu

喜歡:整潔度、員工素質和住宿環境和硬體
There are some shops are really noise at midnight beside the hotel. Someone was screaming at 4:00 am. Someone was laughing very loudly at 1:00am.
於 2023 年 12 月住了 5 晚
Holiday Inn Osaka Namba Reception 於 2023年12月23日回覆
Thank you for choosing to stay at our hotel. We appreciate the time you took to share your feedback with us.We sincerely apologize for any inconvenience caused by the noise around the hotel. Your feedback is invaluable.Thank you once again for your valuable feedback.

10/10 有夠讚

Fanteny

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
A family of 3 adults staying for 4 nights, I think the hotel no doubt is located in the city centre with plenty of shops and restaurants around. The room is unexpected to be so quiet even during weekend night. Definitely a great choice for night owls.
於 2023 年 12 月住了 4 晚
Holiday Inn Osaka Namba Reception 於 2023年12月16日回覆
We would like to express our sincere gratitude for choosing to stay at our hotel during your recent visit to Osaka.We are thrilled to hear your positive feedback regarding the hotel's location. Your kind words are truly appreciated and serve as great motivation for our team.Please be assured that we are committed to continuously improving our services to ensure a more enjoyable experience for our guests. Your satisfaction is our priority, and we are dedicated to going above and beyond your expectations.The next time your travels bring you to Osaka, we would be honored to have you as our guest once again. Please do not hesitate to reach out if there is anything we can assist you with in the future.We are looking forward to the opportunity to welcome you back to our hotel and meeting you in person. Thank you once again for choosing us, and we hope to see you soon.

10/10 有夠讚

HAN CHENG

於 2023 年 12 月住了 3 晚
Holiday Inn Osaka Namba Reception 於 2023年12月16日回覆
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度和員工素質
此房型不應是三床房,太擠迫了, 上床很麻煩 另不知為何靜電超勁 電到啪啪聲 但只是我有此煩惱 值得一提的是, 房內設施很充足 服務人員很好 地點也方便
於 2023 年 12 月住了 4 晚
Holiday Inn Osaka Namba Reception 於 2023年12月9日回覆
Thank you for choosing to stay at our hotel. We appreciate your warm comments about our staff, despite any dissatisfaction you may have experienced with the room. Your kindness in acknowledging our team is sincerely appreciated.We apologize for any inconvenience caused during your stay, and we genuinely value your understanding. Should your travels bring you back to Osaka, we would be honored to have the opportunity to host you again at our hotel.Our team is looking forward to the possibility of welcoming you back, and we sincerely appreciate your consideration.

2/10 很糟糕

Melody

於 2023 年 11 月住了 4 晚
Front desk 於 2023年12月5日回覆
Thank you very much for choosing Holiday Inn Osaka Namba.We are sorry that we could not provide you with satisfactory service during your stay at our hotel.Thank you very much for your valuable feedback.

8/10 不錯哦

Wai Tak

家庭旅遊
喜歡:員工素質
於 2023 年 11 月住了 4 晚
Front desk 於 2023年11月20日回覆
Thank you very much for choosing Holiday Inn Osaka Namba from among many hotels.How was your stay in Osaka?We look forward to welcoming you back again.

10/10 有夠讚

Hoi Ling

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
下次去大阪都會揀哩間酒店☺️☺️☺️
於 2023 年 11 月住了 5 晚
Front desk 於 2023年11月16日回覆
感谢您对我们酒店的精彩点评! 我们很高兴您在我们这里住得愉快。 我们期待着您的再次光临。

8/10 不錯哦

Sherry

於 2023 年 11 月住了 3 晚
Front desk 於 2023年11月15日回覆
Thank you for choosing Holiday Inn Osaka Namba among the many hotels in Osaka.We hope you enjoyed your stay in Osaka.We look forward to seeing you again.

6/10 一般般

YIN YEE

家庭旅遊
喜歡:員工素質
Room space is not enough
於 2023 年 10 月住了 5 晚
Front desk 於 2023年11月7日回覆
Thank you very much for choosing Holiday Inn Osaka Namba.Thank you very much for taking time out of your busy schedule to give us your valuable feedback.All of us at Holiday Inn Osaka Namba will continue to make every effort to be the hotel of choice for our guests,We look forward to serving you again.

8/10 不錯哦

Ying Kei

團體旅遊
喜歡:整潔度、員工素質和客房舒適度
Good Location, room size is big.
於 2023 年 10 月住了 5 晚
Holiday Inn Osaka Namba Reception 於 2023年10月29日回覆
We are very pleased that you stayed at our hotel and gave us a high evaluation. We are glad to hear that you were satisfied with the size of your room. All of our staff will continue to strive to improve our services to provide you with better service in the future.We look forward to seeing you again.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度和員工素質
於 2023 年 10 月住了 2 晚
Holiday Inn Osaka Namba Reception 於 2023年10月29日回覆
Thank you very much for staying at our hotel. Thank you for your valuable feedback. We will make a concerted effort to provide better service in the future. We all look forward to welcoming you back to our hotel.

8/10 不錯哦

KWAI CHUN RACHEL

喜歡:整潔度和員工素質
於 2023 年 10 月住了 4 晚
Front desk 於 2023年10月24日回覆
Thank you very much for choosing Holiday Inn Osaka Namba from among many hotels.How was your stay in Osaka?We look forward to welcoming you back again.

10/10 有夠讚

Gary

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置及住宿體驗佳
位置佳,走五分鐘就可到日本橋站或心齋橋站,十五分鐘到難波站。無論購物或飲食都在五至十分鐘步行。 住宿體驗滿意,不過 TV channel 就少一點。
於 2023 年 10 月住了 9 晚
Front desk 於 2023年10月24日回覆
非常感谢您入住大阪难波假日酒店。酒店所在的大阪道顿堀是观光的绝佳地点。希望您在大阪住得愉快,交通便利。希望您今后继续选择我们作为您的首选酒店、我们期待您的再次光临。

10/10 有夠讚

Yuching

於 2023 年 9 月住了 2 晚
Holiday Inn Osaka Namba Reception 於 2023年10月29日回覆
Thank you very much for staying at our hotel. We are very pleased to receive your high evaluation. Encouraged by your positive feedback, we will continue to strive to satisfy all of our guests in the future. We look forward to welcoming you again.

10/10 有夠讚

Mingchan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 4 晚
Front desk 於 2023年9月23日回覆
Thank you very much for choosing Holiday Inn Osaka Namba from among many hotels.We are very pleased to receive a higher rating from you.We look forward to having you stay with us again.

8/10 不錯哦

Chung Man

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice
於 2023 年 9 月住了 5 晚
Front desk 於 2023年9月17日回覆
Thank you for choosing Holiday Inn Osaka Namba among the many hotels in Osaka.We hope you enjoyed your stay in Osaka.We look forward to seeing you again.

6/10 一般般

chi Ip

於 2023 年 9 月住了 1 晚
Front desk 於 2023年9月17日回覆
Thank you for choosing Holiday Inn Osaka Namba among the many hotels in Osaka.We hope you enjoyed your stay in Osaka.We look forward to seeing you again.

4/10 不太好

WING YIU

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
地點好,但員工服務水平一般,繁忙時間唔一定可提供Wi-Fi,這一點令人失望
於 2023 年 9 月住了 3 晚
Front desk 於 2023年9月12日回覆
非常感谢您选择大阪难波假日酒店。再次感谢您对我们酒店提出的宝贵意见。对于 Wi-Fi 环境给您带来的不便,我们深表歉意。我们正准备升级我们的设施,以避免今后再发生这种情况。希望您能再次使用我们的服务。非常感谢您的宝贵意见。

10/10 有夠讚

Hin Fung Angus

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 5 晚
Front desk 於 2023年9月3日回覆
Dear valued Guest, I would like to thank you for choosing our hotel and for taking time to share your review. We sincerely would like to thank you for your great comments about our hotel, and we are simply delighted that we have met your expectations. We will continue our effort to provide the best service to all our guests. We are very much looking forward to welcoming you again in near future. Sincerely Yours,

10/10 有夠讚

Tszman

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 6 晚
Front desk 於 2023年8月7日回覆
Thank you very much for choosing Holiday Inn Osaka Namba from among many hotels.We are very pleased to receive a higher rating from you.We look forward to having you stay with us again.

10/10 有夠讚

Yik Yin

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 3 晚
Front desk 於 2023年7月31日回覆
Thank you very much for choosing Holiday Inn Osaka Namba from among many hotels.How was your stay in Osaka?We look forward to welcoming you back again.

6/10 一般般

Chiu Man

於 2023 年 7 月住了 1 晚
Front desk 於 2023年7月21日回覆
Thank you for staying at Holiday Inn OSAKA NAMBA. We would like to thank you for your feedback. We are committed to making improvements so that we can provide even more satisfaction in the future, such as creating atmosphere within the building, improvements in the rooms and facilities and will provide even more better service. We would be so much appreciate it, if you could stay in our hotel it again. We are looking forward to welcoming you back soon.

10/10 有夠讚

YUNG-CHANG

於 2023 年 7 月住了 1 晚
Front desk 於 2023年7月14日回覆
Thank you very much for choosing Holiday Inn Osaka Namba from among many hotels.We are very pleased to receive a higher rating from you.We look forward to having you stay with us again.

10/10 有夠讚

Doris

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 4 晚
Front desk 於 2023年7月7日回覆
Thank you for staying at Holiday Inn OSAKA NAMBA . We hope you enjoyed your stay with us. We will continue our efforts to improve our services to make your stay more satisfied and sincerely look forward to welcoming you back again.

8/10 不錯哦

SIN HANG

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything is fine except the wifi
4th time to be here, keep the standards except the wifi. Room is clean, staff are helpful and nice. Location is perfect. Wifi is weak, we need to use our wifi egg finally.
於 2023 年 6 月住了 4 晚
Front desk 於 2023年7月6日回覆
Thank you very much for choosing Holiday Inn Osaka Namba.Thank you again for your valuable feedback on our hotel.We apologize for the inconvenience caused by the Wi-Fi environment.We are preparing to upgrade our facilities to prevent this from happening in the future.We hope that you will visit us again.Thank you very much for your valuable feedback.

10/10 有夠讚

Su-Hui

於 2023 年 6 月住了 5 晚
Front desk 於 2023年7月4日回覆
Thank you very much for choosing Holiday Inn Osaka Namba from among many hotels.We are very pleased to receive a higher rating from you.We look forward to having you stay with us again.

6/10 一般般

CHI LEUNG

喜歡:整潔度和員工素質
Bad experience
Very bad experience on the buffet breakfast. Paid extra US$65.00 for 3 days BF in a small restaurant, but skipped after visited. congested and noisy environment. Very few selection on dishes, almost need to fight for food. Difficult to get a cup for coffee. Didnt refill where all were empty plates out there, although I went at about 0900. Never visit again for sure.
於 2023 年 6 月住了 3 晚
Front desk 於 2023年7月4日回覆
Thank you very much for choosing Holiday Inn Osaka Namba.Thank you again for your valuable feedback on our hotel.We apologize for any inconvenience caused by the hotel environment and the breakfast room.Our entire staff will work to improve the situation so that this will not happen again in the future.We hope that you will visit us again.

10/10 有夠讚

LING-CHUN

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
距離心齋橋道頓堀商圈很近,且附近有很多藥妝及便利商店,對於喜歡吃喝及購物是很方便的飯店。 飯店沒有投幣式洗衣機,對旅遊多日的遊客有些不方便
於 2023 年 6 月住了 1 晚
Front desk 於 2023年7月4日回覆
非常感谢您入住大阪难波假日酒店。谢谢您在百忙之中抽出时间来给我们提供宝贵的意见。我们希望您今后能继续选择我们作为您的首选酒店、我们将继续尽最大努力,使您在未来众多酒店中成为最佳选择。我们期待着再次欢迎您的光临。

8/10 不錯哦

Yung Wang

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點超方便
地點超方便 整體CP值高 乾淨 舒服
於 2023 年 6 月住了 4 晚
Front desk 於 2023年7月3日回覆
谢谢您入住大阪难波假日酒店。您的住宿情况如何?酒店位于大阪的道顿堀,是一个非常好的观光基地。我们希望您喜欢您在大阪的逗留和便利的交通联系。我们希望您今后能继续选择我们作为您的首选酒店、我们期待着再次欢迎您的到来。

8/10 不錯哦

Ching Wai

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very near shopping area
於 2023 年 6 月住了 2 晚
Front desk 於 2023年7月3日回覆
Thank you for choosing Holiday Inn Osaka Namba.Our hotel is located in Dotonbori, Osaka, an ideal location for sightseeing.We hope you enjoyed your stay in Osaka with its convenient transportation.We look forward to your continued patronage of our hotel,

6/10 一般般

YIN FONG

家庭旅遊
喜歡:員工素質
The furnitures inside the room are very old。Not clean enough,some hairs were found on bed. The location is good and the service of concierges are good.
於 2023 年 5 月住了 1 晚
Front desk 於 2023年6月13日回覆
Thank you very much for choosing Holiday Inn Osaka Namba.Thank you again for your valuable feedback on our hotel.We apologize for any inconvenience caused in your room.We will share this information with our cleaning staff and facilities staff, and all of our staff will work to improve the situation so that this will not happen again in the future.We hope that you will visit us again.

8/10 不錯哦

Sandy

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 4 晚
Front desk 於 2023年5月30日回覆
Thank you very much for choosing Holiday Inn Osaka Namba from among many hotels.We are very pleased to receive a higher rating from you.We look forward to having you stay with us again.

8/10 不錯哦

WING SUM

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 3 晚
Front desk 於 2023年5月28日回覆
Thank you for choosing Holiday Inn Osaka Namba among the many hotels in Osaka.We hope you enjoyed your stay in Osaka.We look forward to seeing you again.

10/10 有夠讚

Tat Fai David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚
Front desk 於 2023年6月13日回覆
Thank you for choosing Holiday Inn Osaka Namba.Our hotel is located in Dotonbori, Osaka, an ideal location for sightseeing.We hope you enjoyed your stay in Osaka with its convenient transportation.We look forward to your continued patronage of our hotel,

10/10 有夠讚

Chi Sum

喜歡:整潔度
於 2023 年 5 月住了 6 晚
Front desk 於 2023年6月13日回覆
Thank you very much for choosing Holiday Inn Osaka Namba from among many hotels.We are very pleased to receive a higher rating from you.We look forward to having you stay with us again.

8/10 不錯哦

Yu

喜歡:整潔度和住宿環境和硬體
於 2023 年 5 月住了 4 晚
Front desk 於 2023年6月13日回覆
Thank you for choosing Holiday Inn Osaka Namba.We hope you enjoyed your stay at our hotel.Our staff will continue to make every effort to make your stay with us as enjoyable as possible.We look forward to welcoming you back again.

4/10 不太好

So Mei

家庭旅遊
喜歡:住宿環境和硬體
不喜歡:員工素質
房間裝修過,環境可以。但冷氣出風口屈然裝有紙板,跟前台反映,回覆說没安全問題,無語。從未住過酒店有這樣的情况。辦理入住,前台職員不熱情,無笑容,亦無介紹酒店設施。除地理位置方便外,無可取之處。
於 2023 年 4 月住了 2 晚
Front desk 於 2023年5月2日回覆
非常感谢您选择大阪难波假日酒店。再次感谢您对我们酒店的宝贵意见。我们对工作人员和房间设施给您带来的不便表示歉意。我们将确保今后不再发生这种情况,我们将随时准备迎接您的到来。我们希望您能再次访问我们。谢谢您的宝贵意见。

8/10 不錯哦

Kwok Hang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
住宿環境理想,鄰近商店街及食店多
於 2023 年 3 月住了 7 晚
Front desk 於 2023年4月25日回覆
非常感谢您在所有酒店中选择大阪难波假日酒店。我们非常高兴收到您的高评价。我们期待着欢迎您再次光临。

6/10 一般般

Chun Wai

於 2023 年 4 月住了 7 晚
Holiday Inn Osaka Namba 於 2023年6月11日回覆
Thank you for taking the time to share your honest feedback about your most recent stay/experience with us here at the Holiday Osaka Namba. We truly value your feedback and always use this as a tool for improvement in order to deliver a better experience the next time you stay with us. We look forward to welcoming you back to our hotel and once again, we thank you for all of your observations and feedback.

10/10 有夠讚

SHIHHSIEN

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
心齋橋住宿推薦首選
非常好,房間大,單人床也大,隔音不錯,小缺點,樓上走動隔音差一點,早餐餐廳有點小,動線比較擠,除此之外都不錯
於 2023 年 4 月住了 2 晚
Front desk 於 2023年4月18日回覆
非常感谢您选择大阪难波假日酒店。再次感谢您对我们酒店的宝贵意见。我们对早餐室给您带来的不便表示歉意。全体员工将努力改进,使这种情况在今后不再发生。我们希望您能再次光临我们的酒店。

8/10 不錯哦

OI LING

團體旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店位置極佳
於 2023 年 4 月住了 2 晚
Front desk 於 2023年6月13日回覆
非常感谢您在所有酒店中选择大阪难波假日酒店。我们希望您在大阪过得愉快。我们期待着再次见到您。

8/10 不錯哦

PAY yu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Front desk 於 2023年4月6日回覆
Thank you for sharing your experience with regards to your recent stay.It was great to read that you had such an enjoyable stay with us and that you found the hotel and services to be to your satisfaction.

10/10 有夠讚

WAI KEUNG

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very Good!
於 2023 年 3 月住了 7 晚
Front desk 於 2023年6月13日回覆
Thank you very much for choosing Holiday Inn Osaka Namba from among many hotels.How was your stay in Osaka?We look forward to welcoming you back again.

4/10 不太好

Winnie

於 2023 年 2 月住了 2 晚
Front desk 於 2023年6月13日回覆
Thank you for choosing Holiday Inn Osaka Namba among the many hotels in Osaka.We hope you enjoyed your stay in Osaka.We look forward to seeing you again.

6/10 一般般

Mei Ping

不喜歡:整潔度和住宿環境和硬體
於 2023 年 3 月住了 1 晚
Front desk 於 2023年6月13日回覆
Thank you for choosing Holiday Inn Osaka Namba.We hope you enjoyed your stay at our hotel.Our staff will continue to make every effort to make your stay with us as enjoyable as possible.We look forward to welcoming you back again.