接待櫃台

APA 大阪心齋橋飯店的評分

3 out of 5
APA 大阪心齋橋飯店
2-7-11, Nishi-Shinsaibashi, Chuo-ku, Osaka, Osaka-fu

評論

8.0

非常好

10 分,有夠讚;1001 則評論中有 335 則" "
8 分,不錯哦;1001 則評論中有 437 則" "
6 分,一般般;1001 則評論中有 139 則" "
4 分,不太好;1001 則評論中有 59 則" "
2 分,很糟糕;1001 則評論中有 31 則" "

8.2/10

整潔度

8.2/10

員工素質

7.8/10

設施服務

7.8/10

住宿環境和硬體

8.0/10

環保程度

評論

6/10 一般般

HO CHI

情侶出遊
喜歡:整潔度和員工素質
不喜歡:設施服務
房間好細,不過地點方便,交通方便。 附近都是風俗店,但不太影響住宿
Kanematsu / Receptionist 於 2024年1月10日回覆
Thank you for staying with us here at APA HOTEL NAMBA SHINSAIBASHI.We are delighted to hear that you had a pleasant stay during your stay with us.Our rooms are environmentally friendly and you will feel the air conditioning as soon as you enter the room.We look forward to welcoming you again.

6/10 一般般

YIP

家庭旅遊
喜歡:整潔度
房間偏細
房間空間只可打開一個行李箱, 最壞是浴缸十分滑, 要特別留意! 洗臉盆偏細, 而且沒法站在臉盆前面, 使用不方便! 連續住宿六天, 房間比較焗, 抽氣不足. 住在14樓開窗都好大噪音. 可讚是容許提早四天保管另外三件行李, 方便行程順利進行.
於 2023 年 12 月住了 6 晚
Kanematsu / Receptionist 於 2023年12月25日回覆
Thank you for staying with us here at APA HOTEL NAMBA SHINSAIBASHI.We apologize for any inconvenience caused during your stay.Our rooms are compact in size out of concern for the environment.The rooms are centrally air-conditioned and are currently only heated or ventilated.We also have a limited number of fans available.Please ask our staff if you would like to use one.Thank you for your review.

10/10 有夠讚

Yu Tat

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in and check out can use by machine by myself which is very convenient.
於 2023 年 12 月住了 5 晚
Kanematsu / Receptionist 於 2023年12月30日回覆
Thank you for staying with us here at APA HOTEL NAMBA SHINSAIBASHI.As you mentioned, the hotel has a check-out box where you only need to insert your room key when checking out so as not to lose your valuable time.We look forward to meeting you again.Thank you for your review.

6/10 一般般

真實旅客

喜歡:員工素質
於 2023 年 12 月住了 4 晚
Katsuda/Receptionist 於 2023年12月19日回覆
Thank you for choosing APA Hotel Namba Shinsaibashi.We will continue to make improvements so that we can receive better evaluations from our guests.Thank you for taking time out of your busy schedule to write a review.

8/10 不錯哦

Chung Leung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 5 晚
Katsuda/Receptionist 於 2023年12月16日回覆
Thank you for choosing APA Hotel Namba Shinsaibashi.We are glad to hear that you were satisfied during your stay.We look forward to serving you again in the future.Thank you for taking the time to write this review.

8/10 不錯哦

Pok Man Peter

於 2023 年 11 月住了 2 晚
Katsuda/Receptionist 於 2023年12月5日回覆
Thank you for choosing APA Hotel Namba Shinsaibashi.We are pleased to receive your high evaluation of our hotel.However, we are sorry to hear that we may have caused some discomfort to you.We will make improvements so that we can provide you with a satisfactory stay in the future.Thank you for taking time out of your busy schedule to write a review.

8/10 不錯哦

PUI MING

於 2023 年 11 月住了 9 晚
Katsuda/Receptionist 於 2023年12月16日回覆
Thank you for choosing APA Hotel Namba Shinsaibashi.We look forward to serving you again in the future.Thank you for taking the time to write this review.

6/10 一般般

真實旅客

團體旅遊
地點很方便、但服務體驗一般、房間比較細小、房間暖氣太熱、要開窗睡、明明是非吸煙房、但有強烈煙味
於 2023 年 11 月住了 1 晚
Kajino/Receptionist 於 2023年11月19日回覆
Thank you for choosing APA Hotel Namba Shinsaibashi.The air conditioners in our hotel are centrally managed. During the current season, you can use either heating or ventilation.We also apologize for the smell in your room, which may have caused you some discomfort.We will thoroughly instruct our cleaning staff and make every effort to improve the situation.Last but not least, we look forward to welcoming you again.

10/10 有夠讚

Junmin

於 2023 年 10 月住了 5 晚
Kanematsu / Receptionist 於 2023年11月18日回覆
Thank you for staying with us here at APA HOTEL NAMBA SHINSAIBASHI.We are very pleased to hear that you had a pleasant stay with us during your stay.We will continue to make every effort to create a better environment for you.We look forward to serving you again.

10/10 有夠讚

Tin Wai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 6 晚
Kajino / Receptionist 於 2023年11月17日回覆
Thank you for choosing APA Hotel Namba Shinsaibashi.We look forward to serving you again.

8/10 不錯哦

Sze Ki

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
鄰近心齋橋、道頓堀,方便購物及餐飲選擇多
於 2023 年 10 月住了 4 晚
Reception Imanishi 於 2023年11月2日回覆
Thank you for staying at the APA HotelNamba shinsaibashi.Thanks for the compliment about the location.Please stay again when you come to Osaka.Thank you very much.

6/10 一般般

Yuen Yee

不喜歡:員工素質
The Property quite far away the metro and train station.
於 2023 年 10 月住了 2 晚
Kajino 於 2023年11月1日回覆
Thank you for choosing APA Hotel Namba Shinsaibashi.Although our hotel is a five-minute walk from Namba Station on the Midosuji Subway Line, we apologize for any inconvenience this may have caused you.Thank you for taking time out of your busy schedule to write us.

6/10 一般般

Yuen Yee

不喜歡:員工素質
於 2023 年 10 月住了 4 晚
Receptionist/Kajino 於 2023年10月27日回覆
Thank you for choosing APA Hotel Namba Shinsaibashi.We look forward to serving you again.

4/10 不太好

heung ying fanna

團體旅遊
不喜歡:住宿環境和硬體和客房舒適度
床褥非常不舒適,我們有食物放在雪櫃裹,但服務人員整理房間時將雪櫃電源關上,漏放新毛巾
於 2023 年 10 月住了 2 晚
Kanematsu / Receptionist 於 2023年10月22日回覆
Thank you for staying with us here at APA HOTEL NAMBA SHINSAIBASHI.We apologize for any inconvenience caused during your stay.We will share this information with our staff and work to prevent it from happening again.We look forward to seeing you again.

8/10 不錯哦

HOI HANG

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
好接近各個地方
於 2023 年 10 月住了 6 晚
Katsuda / Receptionist 於 2023年10月11日回覆
Thank you very much for using APA Hotel Namba Shinsaibashi.The hotel is conveniently located close to the station and sightseeing spots. It's great to see that our customers were satisfied.Thank you for posting your review despite your busy schedule.We look forward to seeing you again.

10/10 有夠讚

MAN YIU

於 2023 年 9 月住了 5 晚
Front Katsuta 於 2023年9月27日回覆
Thank you very much for staying at APA Hotel Namba Shinsaibashi.We are happy to receive your high evaluation.We will continue to work hard to be a hotel that customers will choose from next time onwards.Thank you for taking the time to post.We look forward to seeing you again.

2/10 很糟糕

yen-yu

於 2023 年 8 月住了 2 晚
フロント 兼松 於 2023年9月10日回覆
この度はアパホテル〈なんば心斎橋〉をご利用いただき誠にありがとうございます。ご滞在中、ご迷惑をお掛けし申し訳ございません。今後は多くのお客様に満足頂けるようスタッフ一同精進して参ります。お忙しい中口コミのご投稿頂き、誠にありがとうございました。

10/10 有夠讚

CHIA NAN

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Receptionist/Kajino 於 2023年8月17日回覆
Thank you very much for staying at APA Hotel Namba Shinsaibashi.Thank you for your high evaluation.

8/10 不錯哦

Waiki

商務旅客
喜歡:整潔度和員工素質
於 2023 年 7 月住了 6 晚
フロント 梶野 於 2023年7月17日回覆
この度はアパホテル〈なんば心斎橋〉をご利用いただき誠にありがとうございます。高く評価して頂き、大変嬉しく存じます。お客様のまたのお越しを、心よりお待ちしております。

4/10 不太好

TAI SANG, ANTHONY

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 3 晚
Front Hirano 於 2023年7月14日回覆
Thank you for stayed APA HotelNamba shinsaibashi.Thank you very much for taking your valuable time to post your comments.Although there are still some points to be improved, we will continue to aim for a better hotel that satisfies our customers, so please continue to support us. We are looking forward to seeing you again.

8/10 不錯哦

Tsz Wah

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 4 晚
Front Hirano 於 2023年7月6日回覆
Thank you for stayed APA HotelNamba shinsaibashi.Although there are still some points to be improved, we will continue to aim for a better hotel that satisfies our customers, so please continue to support us. We look forward to seeing you again.

8/10 不錯哦

KAI KONG

喜歡:整潔度和員工素質
於 2023 年 6 月住了 7 晚
Front Hirano 於 2023年7月4日回覆
Thank you for stayed APA HotelNamba shinsaibashi〉.Thank you for posting a review of your busy place.Although there are still some points to be improved, we will continue to aim for a better hotel that satisfies our customers, so please continue to support us.

6/10 一般般

真實旅客

喜歡:整潔度
於 2023 年 6 月住了 4 晚
Kanematsu / Receptionist 於 2023年6月30日回覆
Thank you for staying with us here at APA HOTEL〈NAMBA SHINSAIBASHI〉We are happy to hear that you enjoyed your stay with us.We will continue to work hard to receive even better evaluations.Thank you for your review.

10/10 有夠讚

Kin Lung Eric

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
nice location and staffs are nice
於 2023 年 6 月住了 5 晚
Kanematsu / Receptionist 於 2023年6月13日回覆
Thank you for staying with us here at APA HOTEL〈NAMBA SHINSAIBASHI〉.We are very pleased to receive so many compliments.We look forward to welcoming you again.

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚
フロント 勝田 於 2023年6月6日回覆
Thank you very much for choosingAPA Hotel Namba Shinsaibashi.We will continue to make every effort to improve our services to ensure that our guests have a pleasant stay with us, and we look forward to welcoming you back to our hotel again.

10/10 有夠讚

Wai Ping

於 2023 年 5 月住了 3 晚
フロント 勝田 於 2023年5月9日回覆
この度はアパホテル〈なんば心斎橋〉にご宿泊頂きまして誠にありがとうございます。 当館ではごゆっくりおくつろぎ頂けましたでしょうか。今後もより良い環境作りを目指し、スタッフ一同精進して参ります。またのご来館をお待ちしております。

4/10 不太好

真實旅客

喜歡:員工素質
不喜歡:整潔度
連續兩天早上,酒店職員在客房門外大聲打電話。直接被吵醒。
酒店位置近難波站,亦有便利店。但附近街道晚上較多人飲醉亂叫,回酒店要小心。 登記入住時,前台服務員都很有禮貌,態度很好。在日本黃金周假期,感激他們為遊客服務,保持質素。 入住酒店房後,房間內很多塵,檯面、床頭插座位置、電視邊、椅子邊等位置都是塵。地氈也不整潔。感覺上酒店都應該有多少歷練了。 因為是連續入住4天,選擇了「不清潔房間」,但仍保留更換毛巾。第一天晚上看到酒店會將新毛巾掛在門外,但只有一人份量的毛巾(我們是2人入住)。 第二及第三天晚上直接沒有新的毛巾。所以要親身到酒店前台領取。職員都很有禮貌。我猜應該是黃金周太忙吧。 最後亦最重要,早上8時左右身穿紅白色外套的職員,在客房門外大聲打電話/電話錄音,還會開Speaker播出電話內容。這個經歷真的直接將是次酒店經驗打折扣。 (如需更多資料,我也可以提供) 我們是住02號房,對面是「Private」的房間,是放了酒店用品的房間,因為連續2天早上都被吵醒了,所以最後一天就在防盜眼看看發生甚麼事。 如果是遊客的話,也會很快等到升降機後就會離開該樓層了。 但大聲說話的期間差不多有10多分鐘,不斷在門外大聲說話。 直至到我開門查看,職員還跟我說「こんにちは」。之後立即沒有聽到傾電話的聲音。 作為酒店服務,影響客人休息,也太不專業了。
於 2023 年 4 月住了 4 晚
Receptionist / Kanematsu 於 2023年5月5日回覆
Thank you for your riview.However, we apologize for any inconvenience caused during your stay.We will share this incident among our staff and work to prevent a recurrence.We are very sorry for the inconvenience.

10/10 有夠讚

真實旅客

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
環境可,飯店四週逛逛購物方便
於 2020 年 1 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間有點小,但都乾淨的,去心齋橋,黑門市場都不遠
於 2020 年 2 月住了 3 晚

10/10 有夠讚

Chinchia

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 2 晚
Receptionist Masaki 於 2020年4月2日回覆
Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

8/10 不錯哦

真實旅客

於 2020 年 2 月住了 3 晚
Receptionist Masaki 於 2020年4月4日回覆
この度はアパホテル<なんば心斎橋>をご利用いただき、誠にありがとうございます。 貴重なお時間を割いてのご投稿に重ねて感謝を申し上げます。 ご投稿ありがとうございました。 またのご来館をスタッフ一同、心よりお待ちしております。 フロント 正木 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和設施服務
於 2020 年 2 月住了 2 晚
Receptionist Masaki 於 2020年4月4日回覆
この度はアパホテル<なんば心斎橋>をご利用いただき、誠にありがとうございます。 貴重なお時間を割いてのご投稿に重ねて感謝を申し上げます。 ご投稿ありがとうございました。 またのご来館をスタッフ一同、心よりお待ちしております。 フロント 正木 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2020 年 2 月住了 2 晚
Receptionist Masaki 於 2020年4月4日回覆
この度はアパホテル<なんば心斎橋>をご利用いただき、誠にありがとうございます。 貴重なお時間を割いてのご投稿に重ねて感謝を申し上げます。 ご投稿ありがとうございました。 またのご来館をスタッフ一同、心よりお待ちしております。 フロント 正木 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

2/10 很糟糕

CHI HANG

團體旅遊
不喜歡:住宿環境和硬體和客房舒適度
很焗 沒換氣 整晚睡不著覺
於 2020 年 2 月住了 1 晚
Receptionist Masaki 於 2020年3月8日回覆
感谢您在APA难波心斋桥酒店与我们在一起。 我谨代表我们的员工,感谢您抽出宝贵的时间对我们的酒店发表评论。 对于给您带来的不便,我们深表歉意。 我们将确保珍惜您的评论,并努力为我们的客人创造一个更好的环境。 谢谢您,对于您的评论。 我们当然希望再见到您。 亲切的问候, 接待员正树 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. We would like to apologize to you for the inconvenience that we had caused you. We will make sure to cherish your comment, and endeavor to create a better environment for our guests. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

8/10 不錯哦

真實旅客

於 2020 年 2 月住了 3 晚
Receptionist Masaki 於 2020年4月4日回覆
この度はアパホテル<なんば心斎橋>をご利用いただき、誠にありがとうございます。 貴重なお時間を割いてのご投稿に重ねて感謝を申し上げます。 ご投稿ありがとうございました。 またのご来館をスタッフ一同、心よりお待ちしております。 フロント 正木 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

8/10 不錯哦

真實旅客

於 2020 年 1 月住了 7 晚
Receptionist Masaki 於 2020年4月4日回覆
この度はアパホテル<なんば心斎橋>をご利用いただき、誠にありがとうございます。 貴重なお時間を割いてのご投稿に重ねて感謝を申し上げます。 ご投稿ありがとうございました。 またのご来館をスタッフ一同、心よりお待ちしております。 フロント 正木 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

10/10 有夠讚

真實旅客

於 2020 年 1 月住了 9 晚
Receptionist Masaki 於 2020年4月4日回覆
この度はアパホテル<なんば心斎橋>をご利用いただき、誠にありがとうございます。 貴重なお時間を割いてのご投稿に重ねて感謝を申し上げます。 ご投稿ありがとうございました。 またのご来館をスタッフ一同、心よりお待ちしております。 フロント 正木 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

8/10 不錯哦

w7

家庭旅遊
喜歡:整潔度和員工素質
房間細但好像近期曾翻新、位置交通便利,步行數分鐘可達心齋橋、地鐵站,早餐菜式沒變化較沉悶,總括還算合格。
於 2020 年 1 月住了 6 晚
接待员正树 Receptionist Masaki 於 2020年3月17日回覆
感谢您在APA难波心斋桥酒店与我们在一起。 我谨代表我们的员工,感谢您抽出宝贵的时间对我们的酒店发表评论。 很高兴得知您对这个位置感到满意。如您所述,我们的酒店距离心斋桥地铁站和难波地铁站仅几步之遥。酒店附近还有南海难波站和JR难波站。 另一方面,对于给您带来的不便之处,我们深表歉意。 至于房间的大小,如果您还有其他机会入住APA酒店,请预订一间双床间。这是因为它们比单人间和双人间更宽敞。 对于早餐不适合您这一事实,我们感到非常抱歉。我们将讨论这个问题,并改善餐点。 谢谢您,对于您的评论。 我们当然希望再见到您。 亲切的问候, 接待员正树 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. It is a pleasure to know that you were satisfied with the location. As you have mentioned, our hotel is within walking distance to the Shinsaibashi metro station, and the Namba metro stations. There is also the Nankai Namba station and the JR Namba station near to our hotel. On the other hand, we would like to apologize to you for the inconvenience that we had caused you concerning the room size and the breakfast dishes. As for the room size, please reserve a twin room if you have another chance to stay at the APA Hotels. This is because they are more spacious compared to single rooms and double rooms. We are very sorry concerning the fact that the breakfast dishes had not suit you. We will talk this over, and improve the meal. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置很好,房間偏少
於 2020 年 1 月住了 2 晚
接待员 Receptionist 於 2020年3月18日回覆
感谢您在APA难波心斋桥酒店与我们在一起。 我谨代表我们的员工,感谢您抽出宝贵的时间对我们的酒店发表评论。 很高兴得知您对我们酒店的位置感到满意。 APA酒店<难波-心斋桥>靠近难波区,因此我们可以想象您能够到达著名的地方,例如格力高奔跑者,心斋桥购物街,惠比桥购物街,道顿b河等。此外,我们的酒店可方便到达难波地铁站,因此我们相信您能够到达大阪的热门目的地。 另一方面,对于不便之处,我们深表歉意。如果您还有其他机会入住APA酒店,请考虑入住双床间,因为它们比单人间和双人间更宽敞。 谢谢您,对于您的评论。 我们当然希望再见到您。 亲切的问候, 接待员正树 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. It is a pleasure to know that you were satisfied with the location of our hotel. APA Hotel is situated near to the Namba area, so we imagine that you were able to go to famous places such as the Glico Running man, the Shinsaibashi shopping streets, the Ebisubashi shopping streets, the Dotonbori river etc. What's more, our hotel has good access to the Namba metro stations, so we believe that you were able to go to the popular destinations here in Osaka. On the other hand, we would like to express our apologies to you for the inconvenience concerning the room size. If you have another chance to stay at the APA Hotels, please consider staying in the twin rooms, as they are more spacious compared to the single rooms and double rooms. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
第1日沒有礦泉水供應,地點方便
於 2020 年 1 月住了 2 晚
接待员 Receptionist 於 2020年3月18日回覆
感谢您在APA难波心斋桥酒店与我们在一起。 我谨代表我们的员工,感谢您抽出宝贵的时间对我们的酒店发表评论。 很高兴得知您对我们酒店的地理位置感到满意。APAHotel <难波心斋桥>本身就位于难波区附近,因此我们相信您能够前往这里著名的地方,例如格里科奔跑的人,心斋桥购物街,惠比苏桥购物街,道顿b河,美国乡村等等。此外,我们酒店可轻松抵达难波地铁线,因此我们相信您能够前往大阪著名的地方,例如日本环球影城,大阪城,海游馆水族馆等,最后但并非最不重要的是,我们酒店的飞机场交通十分便利,我们假设您使用豪华轿车或快速巴士火车来到难波站。 另一方面,对于给您带来的矿泉水给您带来的不便,我深表歉意。请理解我们不提供迎宾水,并且仅在第二天之后给您水。清洁工作已经完成。无论如何,我们想向您表示歉意。 谢谢您,对于您的评论。 我们当然希望再见到您。 亲切的问候, 接待员正树 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. It is a pleasure to know that you were satisfied with the locality of our hotel. APA Hotel has itself located near to the Namba area, so we believe that you were able to go to the famous places here such as the Glico running man, the Shinsaibashi shopping streets, the Ebisubashi shopping streets, the Dotonbori river, the American village, and so on. In addition, our hotel has good access to the Namba metro lines, so we believe that you were able to go to the famous places here in Osaka such as Universal Studios Japan, the Osaka Castle, the Kaiyukan Aquarium, and so on. Last but not least, our hotel has superb access from the airport. We assume that you had either used the limousine bus or the rapid train to come to Namba station. On the other hand, I would like to apologize to you for the inconvenience that we had caused you concerning the mineral water. Please understand that we do not offer a welcome water, and that we only give you out water on the second day, after the cleaning has been done. In any case, we would like to express our apologies to you. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

6/10 一般般

Doris,Hong Kong

家庭旅遊
喜歡:整潔度和員工素質
Mattress is uncomfortable due to depreciation Service is good Staff well done
於 2020 年 1 月住了 2 晚
Reception 於 2020年2月7日回覆
Thank you for your staying with us here at APA hotel Namba Shinsaibashi. On behalf of our staff, I would like to thank you for taking your precious time to comment to this hotel. At first, we are sorry for uncomfortable mattress. Our hotel use original mattress for comfortable asleep called "Claud fit" In this case, we have to pursue to improve this function. On the other hand, we glad to hear that our staff response was good. We always keep a good response for cusromer. hank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Shunki S

8/10 不錯哦

真實旅客

於 2020 年 1 月住了 4 晚

8/10 不錯哦

Yao Tung

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 6 晚

8/10 不錯哦

SHIH,台灣

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
很好很好很好很好很好很好
於 2020 年 1 月住了 3 晚
Receptionist 於 2020年3月16日回覆
感谢您在APA难波心斋桥酒店与我们在一起。 我谨代表我们的员工,感谢您抽出宝贵的时间对我们的酒店发表评论。 很高兴得知您对在这家酒店度过的时间总体上感到满意。 您的话语将使我们有力量去追求更高的卓越水平。 谢谢您,对于您的评论。 我们当然希望再见到您。 亲切的问候, 接待员正树 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. It is a pleasure to know that you were overall satisfied with the time that you had spent at this hotel. Your words will give us the strength to strive towards an even higher level of excellence. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

10/10 有夠讚

WAI KAI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
very good experience living in APA
於 2020 年 1 月住了 4 晚
Reception 於 2020年1月26日回覆
Thank you for your staying with here at APA Hotel Nanmba Shinsaibashi. On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. We glad to hear that you had good experience in thia area. Our hotel is located near famous place. For instance, you can go to Dotonbori within 10 min by walk, then you are able to enjoy shopping and your meals. In addition, you can access to other famous place, like USJ. We image that you could spend to comfortable time in your stay. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Shunki.S

8/10 不錯哦

Chik Tong

喜歡:整潔度和員工素質
於 2020 年 1 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 2 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
住了4晚,第一晚沒有提供兩支水,房間打開行李箱還有地方行,單人床夠大床辱不會太軟,枕頭只有一個3D枕頭。早餐款式每天都一樣。浴室物品提供充足。
於 2020 年 1 月住了 4 晚
Receptionist 於 2020年3月16日回覆
感谢您在APA难波心斋桥酒店与我们在一起。 我谨代表我们的员工,感谢您抽出宝贵的时间对我们的酒店发表评论。 对于给您带来的不便,我们敬请原谅。您造成的不便之处在于瓶装水,枕头和早餐菜单。 请理解,我们不提供迎宾饮料,并且仅在第二天清洁完成后才放水。 至于枕头,如果有库存,我们将免费为您提供更大的枕头。 因此,如果您有另一种机会入住APA酒店之一,请告知接待员,我们将为您提供帮助。 我们很抱歉早餐菜单。 我们将珍惜您的评论,并努力为您做一个更好的早餐。 谢谢您,对于您的评论。 我们当然希望再见到您。 亲切的问候, 接待员正树 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. We would like to apologize to you for the inconvenience that we had caused you concerning the bottles of water, the pillow, and the breakfast menu. Please understand that we do not provide a welcome drink, and that we only give out water after the second day, once the cleaning has been finished. As for the pillows, if there is any stock, we will lend you larger ones for free. Therefore, if you have another chance to stay at one of the APA Hotels, please inform the receptionist, and we will be there to help you. We are so sorry for the breakfast menu. We will cherish your comment, and endeavor to make a better breakfast. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

4/10 不太好

真實旅客

商務旅客, 團體旅遊
喜歡:設施服務
不喜歡:整潔度
連續住了4個晚上,第二天就發現枕頭套.根本沒有再更換,直到最後一晚才更換枕頭套.令人失望.一間全日本連鎖的飯店.竟是這樣的客房政策。房間空調全部都是暖房.睡到半夜跟火爐似的.後來發現只能把空調關掉.房間內溫度才適合好好睡一覺..熱水夠熱.前台有免費的瓶裝咖啡可以喝.
於 2020 年 1 月住了 4 晚
Receptionist 於 2020年3月16日回覆
感谢您在APA难波心斋桥酒店与我们在一起。 我谨代表我们的员工,感谢您抽出宝贵的时间对我们的酒店发表评论。 对于给您带来的有关枕套和空调的不便,我们深表歉意。 我们将珍惜您的评论,并努力为我们的客人提供更愉快的住宿。 谢谢您,对于您的评论。 我们当然希望再见到您。 亲切的问候, 接待员正树 Thank you for staying with us here at APA Hotel . On behalf of our staff, I would like to thank you for taking your precious time to comment on our hotel. We would like to apologize to you for the inconvenience that we had caused you concerning the pillowcase and the air conditioner. We will cherish your comment, and endeavor to make a much more pleasant stay for our guests. Thank you for your review. We certainly hope to see you again. Kind Regards, Receptionist Masaki

6/10 一般般

真實旅客

喜歡:整潔度
於 2020 年 1 月住了 5 晚