大廳

城堡旅館及套房飯店的評分

2 out of 5
城堡旅館及套房飯店
1734 S Harbor Blvd, Anaheim, CA

評論

9.0

太棒了

10 分,有夠讚;1324 則評論中有 826 則" "
8 分,不錯哦;1324 則評論中有 336 則" "
6 分,一般般;1324 則評論中有 112 則" "
4 分,不太好;1324 則評論中有 33 則" "
2 分,很糟糕;1324 則評論中有 17 則" "

9.0/10

整潔度

9.4/10

員工素質

8.0/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Katy

於 2023 年 3 月住了 3 晚
Marc 於 2023年4月18日回覆
Thank you for staying with us at the Castle Inn & Suites. We are happy to see that you enjoyed your visit to the hotel. As one of the only properties across from the Disneyland Resort to offer free parking for one vehicle, free Wi Fi in the room, and No Resort Fees, there is no better value to be found. We hope the next time you are in town, you will come back to see us again!

10/10 有夠讚

Xinzhu

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Walk distance from disney,
於 2021 年 11 月住了 2 晚
Marc 於 2021年12月2日回覆
Thank you for the 10 out of 10 review! Nothing like a perfect score to show you enjoyed your experience at the Castle Inn & Suites! We hope to become your home away from home when you visit the Disneyland Resort area. As one of the only hotels to offer free parking for one vehicle, free Wi Fi, and no resort fees, the value is difficult to beat! We are already looking forward to your next stay, come back and see us again soon!

10/10 有夠讚

Amore

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was outstanding. From check in to check out, this crew was super friendly, helpful, and accommodating. The customer service is what made me give 5 stars. The location is excellent for Disneyland and is about a 15 minute walk. There are lots of places to eat and even grab souvenirs after leaving the park on your way back to the hotel. This is an excellent value choice in the area.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Mabel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I walking distance to Disney
於 2024 年 4 月住了 1 晚
Marc 於 2024年4月21日回覆
Mabel, thank you for staying with us at the Castle Inn & Suites. We appreciate the 5 out of 5 score, and we are happy to hear you enjoyed your visit. The location of the hotel is one of the best in town. Right across the street from the Disneyland Resort, within walking distance to the parks. We hope you were also able to enjoy the free parking on property and free Wi Fi in the rooms. With all of these benefits, and No Resort Fees, there is not a better place to stay! We hope to see you again soon.

10/10 有夠讚

Jennifer Marie,Idaho Falls

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk staff were are super friendly and nice. The cleaning crew did an amazing job with keeping our room nice and cozy. The towel folding and bows brought delight to our child after a long day of walking. We would definitely return to this hotel.
於 2024 年 4 月住了 5 晚
Marc 於 2024年4月21日回覆
Thank you for your fantastic review of the Castle Inn & Suites. We are so happy to hear that you enjoyed your stay with us. The compliments to our housekeeping and front desk staff are very much appreciated. The entire team is dedicated to providing our guests with the best experience possible. We hope we will become your favorite place to stay, and we will be a part of the wonderful Disney Vacation memories you create in the future. We look forward to seeing you again soon.

8/10 不錯哦

Holly

親子旅遊
喜歡:整潔度和住宿環境和硬體
Very friendly staff. Convenient location. Great place if you are renting a mobility scooter as they allowed it. to be parked and charged in the lobby area
於 2024 年 4 月住了 6 晚
Marc 於 2024年4月20日回覆
Holly, thank you for taking the time out to write about your experience at the Castle Inn & Suites. Our staff is very thankful for your compliments, and you can expect to receive the same level of service each time you return to the hotel. The location of the hotel is one of the best in town, right across the street from the Disneyland Resort, within just a few minutes' walk from the entrance of both theme parks. We hope you come back to stay with us again soon!

10/10 有夠讚

William G

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a great hotel, staff was so nice and accommodating. It was affordable too!
於 2024 年 4 月住了 5 晚
Marc 於 2024年4月18日回覆
Thank you for staying with us at the Castle Inn & Suites William! We appreciate your kind review about the staff and your experience at the hotel. The hotel is a great value, within walking distance to both of the Disney theme parks, the Anaheim Convention Center, and many shopping and dining opportunities. We are one of the only hotels so close to the park to offer free parking, free Wi Fi and No Resort Fees. We hope to see you again soon. Thank you

8/10 不錯哦

Janina

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Smelled like someone urinated in one of the AC units and lotion and conditioner weren't standard products provided, otherwise the stay was good. Did not have a shuttle to and from airport.
於 2024 年 4 月住了 4 晚
Marc 於 2024年4月17日回覆
Janina, thank you for your recent stay at the Castle Inn & Suites. We are happy to see you had a pretty good stay with us, and we appreciate the feedback on how we could have improved the stay. We only regret that we did not have the opportunity to address your concerns during your visit. The hotel can provide lotion and conditioner upon request for the guests. If there is any issue regarding maintenance or housekeeping, just let the front desk know and we will have it addressed right away. While the hotel does not have our own private transportation, there are several options including shared ride services, private transportation, and taxi services available. We hope you have an opportunity to return to our hotel for an even better experience in the future, we look forward to an opportunity for improvement.

10/10 有夠讚

Tia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay here and we would definitely stay again 😊
於 2024 年 4 月住了 5 晚
Marc 於 2024年4月15日回覆
Tia, thank you for your kind review and for your recent stay at the Castle Inn & Suites. Nothing can make us happier than to hear you loved your stay with us. We hope we will become your favorite place to stay whenever you are in the Disneyland Area. The Castle Inn & Suites is one of the only hotels across the street from the parks to offer free parking for one vehicle, free Wi Fi in the room, and No Resort Fees. We are looking forward to your next visit, hope it is right around the corner!

10/10 有夠讚

Darryl

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic location and great room. Only negative is bins are collected very early which is noisy, although most mornings we were up and early for park opening anyway. Very close to parks and would definitely stay again!
於 2024 年 4 月住了 6 晚
Marc 於 2024年4月14日回覆
Darryl, thank you for staying with us at the Castle Inn & Suites. We appreciate your feedback and the perfect 5 out of 5 score! We are very happy to hear you enjoyed your stay with us, and we hope you come back again soon. There are some things that are not within our control, the trash service is one of those items. We have requested a later pick up time, but we cannot control the route. We are glad you made the most of your vacation by getting to the parks early, it is the best way to get on your favorite ride with a short line. Next time you visit the parks, come back and see us again!

8/10 不錯哦

Luise

親子旅遊
喜歡:整潔度、員工素質和設施服務
Super Hotel. In wenigen Minuten ist man zu Fuß im Disneyland. Der Hotel - Parkplatz ist für Hotelgäste gratis, richtig klasse.
於 2024 年 4 月住了 4 晚
Marc 於 2024年4月13日回覆
Luise, thank you for your recent stay at the Castle Inn & Suites. Looks like everything went great, and we are very happy to hear you enjoyed your visit. We are very fortunate to have a team of dedicated people who genuinely care about our guests' experience. We hope we will become your favorite place to stay whenever you are on a Disneyland Vacation and we look forward to seeing you again soon!

10/10 有夠讚

Vincent

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in was quick and easy. Staff was very informative, and polite. Room was clean, and spacious.
於 2024 年 4 月住了 3 晚
Marc 於 2024年4月10日回覆
Vincent, thank you for your recent stay at the Castle Inn & Suites. Looks like everything went great, and we are very happy to hear you enjoyed your visit. We are very fortunate to have a team of dedicated people who genuinely care about our guests' experience. We hope we will become your favorite place to stay whenever you are on a Disneyland Vacation and we look forward to seeing you again soon!

10/10 有夠讚

Edna

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We had a great stay and plan to stay again.
於 2024 年 4 月住了 1 晚
Marc 於 2024年4月8日回覆
Edna, thank you for staying with us at the Castle Inn & Suites. We appreciate your kind words, and we are very happy to hear you had a great stay with us. We hope to become your favorite place to stay whenever you visit the Disneyland Resort. We hope you were able to enjoy the free parking, free Wi Fi, and No Resort fees while you were here. Next time you are planning a Disneyland Vacation we would love to be your hotel of choice.

10/10 有夠讚

Destiny

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, great hotel staff and close to the Disney parks.
於 2024 年 3 月住了 5 晚
Marc 於 2024年4月7日回覆
Destiny, thank you for taking the time out to write about your experience at the Castle Inn & Suites. Our staff is very thankful for your compliments, and you can expect to receive the same level of service each time you return to the hotel. The location of the hotel is one of the best in town, right across the street from the Disneyland Resort, within just a few minutes' walk from the entrance of both theme parks. We hope you come back to stay with us again soon!

10/10 有夠讚

Marc

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Housekeeping is on point here!! We’ve stayed here many times to walk back and forth to the park, but this time we noticed a definite step up in the attentiveness to our room!! See you again soon Castle…
於 2024 年 4 月住了 3 晚
Marc 於 2024年4月6日回覆
Marc, thank you for taking the time to write a review about your stay with us. We are so happy to hear you had a great time, and that you plan to come back and stay with us again. Our staff genuinely cares for the property, and we make every effort to provide our guests with a clean, comfortable, and pleasant stay. The location is great for any family visiting the Disneyland Resort area, within walking distance to everything, including the theme parks. We also are one of the only hotels to offer free parking for one vehicle, free Wi Fi, and No Resort Fees! We hope to see you again soon!

10/10 有夠讚

Bradley

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Marc 於 2024年4月6日回覆
Bradley, thank you for your recent stay at the Castle Inn & Suites and for taking the time to write a review about your experience. We appreciate the perfect 5 out of 5 rating, we are very happy to hear you had a great time here. The location of the hotel is one of the best in town, right in the heart of the Disneyland Resort. Everything is within walking distance, shopping, dining, entertainment, and of course all of the great things at the Disneyland Resort. We hope you have found your new favorite place to stay when you are in the area and we look forward to seeing you again soon!

10/10 有夠讚

Alexander

喜歡:整潔度、員工素質和住宿環境和硬體
Very convenient for the parks. Quiet and comfortable with prompt, friendly service!
於 2024 年 4 月住了 2 晚
Marc 於 2024年4月4日回覆
Alexander, thank you for staying with us at the Castle Inn & Suites. We appreciate the 5 out of 5 score, and we are very happy to hear you enjoyed your stay with us! The hotel location is one of the best to be found, right across the street from the Disneyland Resort, within just a few minutes walk from the entrance. Our staff appreciates the compliments and you can always expect to be treated with kindness while you are here. We are one of the only hotels to offer free parking for one vehicle, free Wi Fi in the room, and to charge No Resort Fees. We hope we will see you again soon, and our hotel will become your home away from home. Until next time!

8/10 不錯哦

April

喜歡:整潔度、員工素質和住宿環境和硬體
Fun place, wonderful staff! Beds are not overly comfortable and you can hear neighbors at times unless you have a fannor sound machine on. But super close to Disney, stores, restaurants so did not have to rent a car, nice pool, hot tub.
於 2024 年 3 月住了 5 晚
Marc 於 2024年4月2日回覆
April, thank you for staying with us at the Castle Inn & Suites and for taking the time to write about your experience. We appreciate the compliments to the staff, the efforts from our team is what makes the hotel special. The hotel location is certainly one of the great reasons to stay with us. Located right in the heart of the Disneyland Resort Area, we are within walking distance to everything the area has to offer. From restaurants to shopping, entertainment, and of course the entrance to Disneyland and California Adventures, everything is within a few minutes walk. The heated pool and hot tub are open every day from 8:00AM to 10:00PM. If you decide to rent a car next time, the hotel offers free parking for one vehicle per room. We also include free Wi Fi in the room and there are No Resort Fees! We hope you come back to stay with us again, we would love an opportunity to make your next stay even better than the last one!

6/10 一般般

ALFONSO

家庭旅遊
La alfombra muy sucia No hay restaurant Las camas cómodas la ubicación excelente
於 2024 年 3 月住了 4 晚
Marc 於 2024年4月2日回覆
Alfonso, thank you for staying with us at the Castle Inn & Suites. We are happy to hear you enjoyed your stay, but it looks like there were some areas we could have improved. The housekeeping staff is available to address any cleanliness concerns, so please just let us know if there is something you would like taken care of. Our front desk is available 24 hours per day to help find a solution for any concerns you may have. The hotel does not have a restaurant, but there are many different options in the area. From take away options to fine dining, anything is available within just a few minutes walk. We are happy to hear you were comfortable in the beds, and the location of the hotel is one of the best to be found. With parking included free, free Wi Fi in the room, free Coffee with the coffee maker, and No Resort Fees, there is not a better value to be found! We hope you come back to stay with us again and we can provide you with an even better experience next time!

10/10 有夠讚

Ivonne

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fueron pocos días pero lo disfrutamos mucho, todo muy tranquilo y accesible
於 2024 年 3 月住了 2 晚
Marc 於 2024年3月31日回覆
Ivonne, thank you for staying with us at the Castle Inn & Suites. We are very pleased to hear you had a great stay, and we appreciate the perfect 5 out of 5 score. The hotel is located right in the middle of the action in the Disneyland Resort district. Across from the parks, within a short walk to the theme parks. The hotel provides rooms with refrigerators, microwaves, coffee makers, and hair dryers, to give our guests a comfortable place to relax. With free parking, free Wi Fi, and No Resort Fees, it is truly the best place for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 有夠讚

Elpidia

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked this property because it’s in a good location and because it’s in walking distance to Disneyland! The beds are comfortable and the bedrooms were clean.
於 2024 年 3 月住了 2 晚
Marc 於 2024年3月28日回覆
Elpidia, thank you for your recent stay at the Castle Inn & Suites and for taking the time to write a review about your experience. We appreciate the perfect 5 out of 5 rating, we are very happy to hear you had a great time here. The location of the hotel is one of the best in town, right in the heart of the Disneyland Resort. Everything is within walking distance, shopping, dining, entertainment, and of course all of the great things at the Disneyland Resort. We hope you have found your new favorite place to stay when you are in the area and we look forward to seeing you again soon!

10/10 有夠讚

Deanna Christine

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sage was amazing and helpful and it was very close walking distance to the parks
於 2024 年 3 月住了 3 晚
Marc 於 2024年3月28日回覆
Deanna, thank you for staying with us at the Castle Inn & Suites. We are so happy to see you enjoyed your visit and we appreciate the perfect 5 out of 5 score! All of our staff is dedicated to providing our guests with the best experience possible, and we will continue to provide the level of service you have come to expect from us. The location of the hotel is definitely one of the best, within a few minutes walk from the entrance of both Disneyland and California Adventures. With Free Parking, Free Wi Fi, and No Resort Fees, there really is no better place for a family visiting the Disneyland Resort Area. We hope to see you and your family again soon.

10/10 有夠讚

Beth

喜歡:整潔度、員工素質和住宿環境和硬體
Close to Disney with easy access and easy check in
於 2024 年 3 月住了 2 晚
Marc 於 2024年3月20日回覆
Beth, thank you for staying with us at the Castle Inn & Suites. One of the many reasons to choose this hotel is the location. Right across the street from the Disneyland Resort, withing walking distance to the entrances of both theme parks. We are also within walking distance to all of the great restaurants, shopping opportunities, and entertainment the Disneyland Resort area has to offer. Some other great reasons to stay include free parking for one vehicle, free Wi Fi in the room, and No Resort Fees. We hope you have found your new favorite place to stay and we will get to see you again soon!

8/10 不錯哦

Daniel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Marc 於 2024年3月19日回覆
Daniel, thank you for your recent stay at the Castle Inn & Suites. We are glad to see you enjoyed your visit, and we hope to see you again soon. As one of the only hotels across the street from the Disneyland Resort to offer Free Parking for one vehicle, free Wi Fi in the room, and No Resort Fees, there is no better value to be found. The Castle Inn & Suites is the perfect choice for families visiting the Disneyland parks. We are already looking forward to your next visit, we hope you are too!

10/10 有夠讚

Jerry

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good location to Disney, plenty of restaurants in close walking distance.
於 2024 年 3 月住了 1 晚
Marc 於 2024年3月18日回覆
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

8/10 不錯哦

Mary

親子旅遊
5-7 minute walk to the parks, very convenient, nice staff, I would recommend it for your stay.
於 2024 年 3 月住了 1 晚
Marc 於 2024年3月18日回覆
Thank you for your recent stay at the Castle Inn & Suites. We are happy to hear you enjoyed your visit. and we appreciate your personal recommendation. The staff is what sets our hotel apart, they genuinely care about our guests and make every effort to ensure everyone has a pleasant experience. The location is tough to beat, right across from the Disneyland Resort, within a short walk to the entrance of both theme parks. With free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. We hope to see you again soon!

10/10 有夠讚

Kerry

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great
於 2024 年 3 月住了 3 晚
Marc 於 2024年3月18日回覆
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

10/10 有夠讚

jessica

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved it
於 2024 年 3 月住了 2 晚
Marc 於 2024年3月18日回覆
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

8/10 不錯哦

Christopher

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 7 晚
Marc 於 2024年3月18日回覆
Thank you for your recent stay at the Castle Inn & Suites. We are happy to hear you enjoyed your visit. We hope to become your go-to hotel whenever you are in the area. The location is tough to beat, right across from the Disneyland Resort, within a short walk to the entrance of both theme parks. With free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. We hope to see you again soon!

10/10 有夠讚

Jessica

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a great distance to the parks and service was great
於 2024 年 3 月住了 2 晚
Marc 於 2024年3月18日回覆
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

10/10 有夠讚

Joy

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thank you
於 2024 年 2 月住了 2 晚
Marc 於 2024年3月5日回覆
Joy, thank you for staying with us at the Castle Inn & Suites. We appreciate your feedback, and the perfect 5 out of 5 rating. Our staff is very happy to hear you had a great stay, and we hope to have the pleasure of accommodating you and your party again soon.

10/10 有夠讚

Holly

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay this past week. The hotel is clean, quiet and well cared for. It’s a basic hotel that’s a very close walk to Disney. We would stay again.
於 2024 年 2 月住了 7 晚
Marc 於 2024年3月5日回覆
Holly, thankyou for taking the time to write a review abour your stay with us. We are so happy to hear you had a great time, and that you plan to come back and stay with us again. Our staff genuinely cares for the property, and we make every effort to provide our guests with a clean, comfortable, and pleasant stay. The location is great for any family visiting the Disneyland Resort area, within walking distance to everything, including the theme parks. We also are one of the only hotels to offer free parking for one vehicle, free Wi Fi, and No Resort Fees! We hope to see you again soon!

8/10 不錯哦

Karla,Pasco

團體旅遊
喜歡:整潔度和員工素質
We stayed there to go to Disney...great location and it was clean and quiet!!
於 2024 年 2 月住了 2 晚
Marc 於 2024年3月2日回覆
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 有夠讚

Brian

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great affordable Disney option
於 2024 年 2 月住了 2 晚
Marc 於 2024年3月2日回覆
Brian, thank you for the perfect 5 out of 5 score! We are so happy to see you had a great time at the hotel, and we hope you come back again soon. The Castle theme is carried throughout the property, from the lobby, to the exterior of the building, to the towers that are visible from blocks away. It creates a memorable experience for all of our guests, but especially for children. The hotel location is the best in town, walking distance to everything the Disneyland Resort area has to offer. The heated, outdoor pool and hot tub are open every day from 8:00AM to 10:00PM. We hope to see you again soon!

10/10 有夠讚

Jerry,Alamosa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to Disneyland and reasonable.
於 2024 年 2 月住了 3 晚
Marc 於 2024年2月26日回覆
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 有夠讚

Taryn,Delmar

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, price, staff. It was excellent for our needs. Beds were comfy and clean. Fridge and microwave in the room and a coffeemaker, more than the amenities in Vegas which was our next stop. Those complaining about the carpets are exaggerating as they have the same hard wearing ones in Vegas..walk to Disney excellent, would stay again in a heartbeat.
於 2024 年 2 月住了 4 晚
Marc 於 2024年2月26日回覆
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 有夠讚

Danica

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Should a great spot. Close to disney and super nice. Will definitely be staying here again.
於 2024 年 2 月住了 3 晚
Marc 於 2024年2月26日回覆
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

2/10 很糟糕

Amber,Reno

喜歡:設施服務
不喜歡:整潔度和住宿環境和硬體
Our room had cockroaches. Dead ones behind the front door and live ones in bathroom and crawling on furniture. Front desk personnel was shocked and said they’ve never heard of nor seen cockroaches at this establishment. Shower was either extremely hot or extremely cold, no in between.
於 2024 年 2 月住了 4 晚
Marc 於 2024年2月21日回覆
Amber, thank you for your recent stay, and for bringing these issues to our attention. We have already taken steps with our maintenance department to address the plumbing issue reported to us at check out. While we have not seen the other issue in the past, we work with the best pest control company in the area and have taken steps to remedy this issue as well. We understand this experience was not ideal, but we hope to provide you with a better stay in the near future. We thank you again for bringing this to our attention so we can improve our future guests' experiences.

10/10 有夠讚

Verenisse,Davis

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent customer service
於 2024 年 2 月住了 2 晚
Marc 於 2024年2月21日回覆
Thank you for your recent stay at the Castle Inn & Suites and for the perfect score on your experience! Our staff is grateful for your compliments, and we will continue to provide the level of service you have come to expect. The hotel is truly the best option for families visiting the Disneyland Resort area. We are right in the heart of everything the area has to offer. With free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is no better value to be found! We hope you have found your home away from home, and we look forward to seeing you again soon!

10/10 有夠讚

Manuel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Marc 於 2024年2月21日回覆
Thank you for your recent stay at the Castle Inn & Suites and for the perfect score on your experience! The hotel is truly the best option for families visiting the Disneyland Resort area. We are right in the heart of everything the area has to offer. With free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is no better value to be found! We hope you have found your home away from home, and we look forward to seeing you again soon!

8/10 不錯哦

Julia

喜歡:整潔度、員工素質和住宿環境和硬體
Staff extremely helpful. Rooms were clean and just what we needed at the end o a day at Disney. Parking is free and walk to the parks is easy. Will stay here again if given the chance.
於 2024 年 2 月住了 2 晚
Marc 於 2024年2月17日回覆
Thank you for the great review! We are so happy to see you enjoyed your visit to the Castle Inn & Suites. We hope you have found your home away from home. As one of the only hotels located across the street from the Disneyland Resort to offer Free Parking, Free Wi Fi, and No Resort Fees, there is not a better value to be found in the area. Our friendly staff makes checking in and checking out a breeze. Having the refrigerator, microwave, coffee maker, and hair dryer in the room provide our guests with all of the comforts of home. We hope you are looking forward to your next stay, and we will see you again soon!

10/10 有夠讚

Claudia,El Paso

喜歡:整潔度和住宿環境和硬體
於 2023 年 12 月住了 5 晚
Marc 於 2024年2月17日回覆
Claudia, thank you for the perfect 5 out of 5 score! Our staff is very grateful for the compliments, we pride ourselves on providing our guests with the best experience possible. We hope you have found your new favorite place to stay and we will see you again soon!

6/10 一般般

Louise

於 2024 年 2 月住了 6 晚
Marc 於 2024年3月21日回覆
Louise, thank you for staying with us at the Castle Inn & Suites. We are glad to hear you had a good stay, but it appears there were some areas we could have improved. If there are any concerns, or questions, please contact the front desk during your stay. We appreciate all feedback and look forward to any opportunity to improve our guests' experiences. We hope you come back to stay with us again so we have a chance to exceed your expectations.

8/10 不錯哦

Erica

喜歡:員工素質
於 2024 年 2 月住了 3 晚
Marc 於 2024年2月15日回覆
Erica, thank you for staying with us at the Castle Inn & Suites. We are very pleased to see you enjoyed your stay with us and we hope you come back to stay with us again soon. Our hotel is in a great location, walking distance to all of the great things the Disneyland Resort has to offer. With Free Parking, Free Wi Fi, and No Resort Fees, it is the best value to be found! We look forward to your next stay!

10/10 有夠讚

Steven

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and comfortable, an easy walk to Disneyland, a pool to soak your feet after a long day of walking and a fun theme for the kids.
於 2024 年 2 月住了 4 晚
Marc 於 2024年2月14日回覆
Steven, thank you for the perfect 5 out of 5 score! We are so happy to see you had a great time at the hotel, and we hope you come back again soon. The Castle theme is carried throughout the property, from the lobby, to the exterior of the building, to the towers that are visible from blocks away. It creates a memorable experience for all of our guests, but especially for children. The hotel location is the best in town, walking distance to everything the Disneyland Resort area has to offer. The heated, outdoor pool and hot tub are open every day from 8:00AM to 10:00PM. We hope to see you again soon!

10/10 有夠讚

Sherri

於 2024 年 1 月住了 4 晚
Marc 於 2024年3月20日回覆
Thank you for your recent stay at the Castle Inn & Suites. This is the perfect choice for a family visiting the Disneyland Resort area. As one of the only hotels within waling distance of the parks to offer free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. Our friendly staff will always try to provide our guests with the best experience possible, and we look forward to seeing you again soon!

8/10 不錯哦

Dianne

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A quick 1 nite stay and it served its purpose. However, the place is outdated and needs a complete make over with the decor. I let the front desk know that the bath room sink was leaking on to the ground because my sock got wet and I found it odd. I used my phone flashlight and saw the 2 different spots it was leaking at. The floor was even bubbling over and I was on the 2nd floor. Otherwise, I had a great stay and enjoyed my time there!!
於 2024 年 2 月住了 1 晚
Marc 於 2024年2月9日回覆
Dianne, thank you for your recent stay at the Castle Inn & Suites. We apologize for the issue with the sink, and we appreciate the feedback so our maintenance staff could address the issue. The issue was not actually the sink, but the faucet. With a minor adjustment, we were able to take care of the issue almost immediately after your departure. We are very happy to hear you enjoyed your stay, and we hope you come back to stay with us for a longer time and an even better experience soon!

10/10 有夠讚

Treyvon

於 2024 年 2 月住了 1 晚
Marc 於 2024年3月20日回覆
Thank you for your recent stay at the Castle Inn & Suites. This is the perfect choice for a family visiting the Disneyland Resort area. As one of the only hotels within waling distance of the parks to offer free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. Our friendly staff will always try to provide our guests with the best experience possible, and we look forward to seeing you again soon!

10/10 有夠讚

Connie Lynn

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
NA
於 2023 年 12 月住了 3 晚
Marc 於 2024年2月8日回覆
Thank you for the 5 out of 5 score! We are so happy to see you enjoyed your visit to the Castle Inn & Suites. We hope you have found your home away from home. As one of the only hotels located across the street from the Disneyland Resort to offer Free Parking, Free Wi Fi, and No Resort Fees, there is not a better value to be found in the area. Our friendly staff makes checking in and checking out a breeze. Having the refrigerator, microwave, coffee maker, and hair dryer in the room provide our guests with all of the comforts of home. We hope you are looking forward to your next stay, and we will see you again soon!

10/10 有夠讚

Gale

於 2023 年 1 月住了 3 晚
Marc 於 2024年3月20日回覆
Thank you for your recent stay at the Castle Inn & Suites. This is the perfect choice for a family visiting the Disneyland Resort area. As one of the only hotels within waling distance of the parks to offer free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. Our friendly staff will always try to provide our guests with the best experience possible, and we look forward to seeing you again soon!