We stayed at the Hilton Garden Inn Ocala downtown. We were surprised to learn the lobby was on the second floor. As we waited in line for our room we heard the conversation about the parking. Apparently, parking in the front was $ 20 but they could not guarantee a parking spot if you left. Then $ 10 parking in a garage nearby. So, another agent helped us and we told her we heard the previous person speaking about the parking, but we were not sure about the details. The agent handed us a handout. And we had to figure it out by ourselves.
We stayed in a nonsmoking floor the fifth floor. But the smell of marijuana was so strong I had to call the front desk. A room change was never offered to us. The balcony has a strange slant and it is very unsettling being outside. The front desk said it was designed this way. I asked if there was a pool and they said no, the website should say that.
Earplugs were provided in our room because there is a hospital nearby and some clubs are open late, and you can hear the music in your room. again, the website did not mention this.
We checked in on Thursday 3/27 and our room was not cleaned until 3/29. I called serval times, but the housekeeping hours were 10-3:30. The bathroom did not have shower gel and conditioner. I spoke to housekeeping, and they sent Maintenace department, but they only changed the shower gel.
The Cable would only work on one channel. The front desk said the cable was out and since it was a weekend they would not fix it
