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克利夫頓飯店的評分

3 out of 5
克利夫頓飯店
Queens Parade, Scarborough, England

評論

6.6
10 分，有夠讚；576 則評論中有 96 則" "
8 分，不錯哦；576 則評論中有 200 則" "
6 分，一般般；576 則評論中有 128 則" "
4 分，不太好；576 則評論中有 84 則" "
2 分，很糟糕；576 則評論中有 68 則" "

7.0/10

整潔度

7.4/10

員工素質

7.0/10

設施服務

6.0/10

住宿環境和硬體

6.6/10

環保程度

評論

6/10 一般般

chi ming

地點OK，外面環景OK，舊左D，整體可以
於 2017 年 7 月住了 1 晚

10/10 有夠讚

Chi Kin

2/10 很糟糕

Karen

於 2022 年 7 月住了 1 晚
Clifton 於 2022年8月2日回覆
Thank you for taking the time to comment Kind |Regards Clifton Reception Team

2/10 很糟糕

Susan

於 2022 年 7 月住了 1 晚
Clifton 於 2022年7月22日回覆
Good Afternoon Thank you for taking the time to post your comments Kind Regards Clifton Reception Team

6/10 一般般

Denise

於 2022 年 7 月住了 3 晚
Clifton 於 2022年7月19日回覆
Good Morning Thank you for leaving the above score. Kind Regards Clifton Reception Team

4/10 不太好

Rob

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
What a shame ..if only somebody cared;
What a shame ... Invest a little on decor and either more staff or refocus the staff on customer service and this incredible building could feel worth it's expensive room rate. Pretty much every initial impression was poor ..reception abrupt with guests, no offer of bag drop or early check in, bar man unwelcoming and potentially overworked.. Room could've been stunning, quirky space with massive windows facing 3 directions giving incredible views from 5th floor across the beach, Victorian tram and the area... Decor ok, sofa in the window, bathroom big space but on one of the hottest days of 22 so far only one window opened a small way....but wouldn't stay open! I get putting A/c in a building this big would be tortuous but windows that open or even some kind of fan and all of a sudden it's all about the views!!! From my experiences this stay it seems that all the ingredients are there for a hotel that celebrates its history and character but is lacking the vision, budget or commitment to excelling customer experience from its leadership that could make it so special. My partner's comment...'if they gave me a free nights stay here I wouldn"t come back'. Maybe this hotel works financially for Brittania as it is.Shame.
If only I couldve opened any of the windows..stunning
於 2022 年 7 月住了 1 晚
Clifton 於 2022年7月19日回覆
Good Morning Thank you for your comments, we will pass them onto the relevant hotel. Kind Regards Clifton Reception Team

2/10 很糟糕

Audrey

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Terrible hotel
Terrible room had to ask for a move dirty towels dirty grout in bathroom dirty marks on wall bedroom window did not open and husband has asthma moved to another room still dirty grout in bathroom food under bed dirty dusty light fitting and old window that only opened an inch won’t stay again
於 2022 年 6 月住了 2 晚
Clifton 於 2022年7月19日回覆
Good Morning Thank you for your comments, I will pass them on to the relevant hotel. Kind Regards Clifton Reception Team

4/10 不太好

Kat

不喜歡：住宿環境和硬體和客房舒適度
於 2021 年 10 月住了 1 晚

8/10 不錯哦

Andy

於 2021 年 10 月住了 2 晚

8/10 不錯哦

Michele

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Sea view room with views out of 2 windows was lovely, the bed was huge along with the room which wadl very spacious (it was a family room ) though there was only 2 of us. For the price, more than happy. Its not 5 star, but more than adequate.
於 2021 年 10 月住了 1 晚

6/10 一般般

Andrew

於 2021 年 10 月住了 2 晚

8/10 不錯哦

Gary

情侶出遊
喜歡：整潔度和員工素質
Love the sea view
於 2021 年 10 月住了 2 晚

6/10 一般般

Joseph

cleaning
I really do not understand why rooms are not cleaned during stays.
於 2021 年 10 月住了 2 晚

10/10 有夠讚

GRAHAM

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
the clifton hotel Scarborough
lovely hotel, 3 time in two years. Lovely lady on reception offered us ground floor room due to disability. fantastic sea view's with friendly helpful staff. Hotel building is a bit run down but for its age thats to be expected.
於 2021 年 9 月住了 3 晚

8/10 不錯哦

Iain

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 5 晚

8/10 不錯哦

Jacquie

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good value for money
於 2021 年 9 月住了 1 晚

8/10 不錯哦

Paul

於 2021 年 9 月住了 1 晚

8/10 不錯哦

Ray

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed for one night, happy with the accommodation, nothing to complain about. Enjoyed going up and down in the lift, we were on the fourth floor. That was a experience. Breckfeast was excellent. Will be booking another night there,, but not on the fourth floor..
於 2021 年 9 月住了 1 晚

6/10 一般般

Norman

喜歡：整潔度、員工素質和客房舒適度
An ok short stay
於 2021 年 9 月住了 2 晚

6/10 一般般

Andrew

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Staff were lovely but the hotel needs a big upgrade. Looking very tired and old fashioned.Room was very basic considering the price we paid. We were given a room with a sea view that was actually on the ground floor with two doors facing right in the middle of the car park where people were sitting drinking. No complementary toiletries which was an issue as we didn’t bring shampoo or shower gel as every hotel we’ve been to supplies small amounts of essential toiletries. Only 2 coffees, 2 teas and 4 tiny milkd for the entire 24 hours stay. Bed very hard with one pillow each. Stains in toilet when we arrived. Scarborough was beautiful but we wouldn’t choose the same hotel if we came again
於 2021 年 9 月住了 1 晚

8/10 不錯哦

Ricky

團體旅遊
喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
於 2021 年 9 月住了 2 晚

4/10 不太好

David

情侶出遊
喜歡：員工素質
不喜歡：整潔度
Room dirty which considering covid isn’t very good
於 2021 年 9 月住了 1 晚

2/10 很糟糕

frazer

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚

6/10 一般般

Shaun

於 2021 年 9 月住了 1 晚

2/10 很糟糕

Julie

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location was good as were the views. But, the hotel was very "tired" overall, with our room, although reasonably clean, being of a poor state of repair, ie cracks in the wall, damp/water on window coll, window frames rotting/paint bubbling..... The toilet floor was not clean and the toilet seat was broken. Not very impressed at all.
於 2021 年 9 月住了 1 晚

2/10 很糟糕

stephen

於 2021 年 9 月住了 1 晚

10/10 有夠讚

James

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚

8/10 不錯哦

Nathan

於 2021 年 9 月住了 1 晚

2/10 很糟糕

Andew

情侶出遊
不喜歡：整潔度和住宿環境和硬體
Ground floor room, between 2 fire doors with window in room that didn’t open. No ventilation so room damp & smelly. No wi-fi access in room!
於 2021 年 9 月住了 2 晚

4/10 不太好

Sheila

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location was good. The inside was clean but needs updating.
於 2021 年 9 月住了 1 晚

4/10 不太好

Debbie

於 2021 年 9 月住了 1 晚

4/10 不太好

Niamh

喜歡：整潔度
不喜歡：住宿環境和硬體和客房舒適度
Very poor
Hotel is in chronic need of modernising and upgrading. No hot water due to a boiler leak. Bedding was clean and fresh but the room had a damp musty smell. Toiletries provided were pathetic. I wouldn’t use this hotel again.
於 2021 年 9 月住了 1 晚

6/10 一般般

fiona

於 2021 年 9 月住了 1 晚

8/10 不錯哦

Denise

於 2021 年 8 月住了 2 晚

8/10 不錯哦

Katherine

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Comfortable stay, hotel in need of modernising however, was a clean & welcoming stay.
於 2021 年 8 月住了 1 晚

10/10 有夠讚

Richard

於 2021 年 8 月住了 1 晚

8/10 不錯哦

Miss

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff are lovely and the room was clean and fresh and perfect for what i needed and the sea views are stunning.
於 2021 年 8 月住了 1 晚

8/10 不錯哦

Karen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 1 晚

10/10 有夠讚

Joseph

於 2021 年 8 月住了 4 晚

4/10 不太好

michael

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Tired in need of a revamp
We booked a double room for 2 nights. The room we were given was a single room with a mid sized bed pushed against a wall. We paid well above the going rate for this accomodation. I asked to be moved, and to be fair, we were given a larger room. But it was still shoddy. I expected more. The staff were very pleasant and the breakfast was OK. I dont feel the hotel was as advertised.
於 2021 年 8 月住了 2 晚

8/10 不錯哦

Donna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 1 晚

4/10 不太好

Phillip

於 2021 年 8 月住了 2 晚

4/10 不太好

Allan

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Grossly overpriced…….
I always say you get what you pay for ! Unfortunately you shouldn’t really be charging £150 a night for a £50 a night room even if there is a concert on over the road ! When I pay £150 a night I excepted a bit better room then I got .. very small( only really just room for the double bed ..mould in the bathroom , and the shower gel dispenser full of water !
於 2021 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質和設施服務
Great location, clean and nice staff. It’s a Britannia hotel and so don’t expect luxury but it’s fine and is in a great location if visiting the Open Air Theatre. Bar is nice and breakfast OK. If you want to part on site, book early!
於 2021 年 8 月住了 1 晚

6/10 一般般

Laura

於 2021 年 8 月住了 1 晚

8/10 不錯哦

Rachel

喜歡：整潔度和客房舒適度
Ok, but dated.
Our sea view room was clean and comfortable, hotel could do with an update as a little bit tried in places.
於 2021 年 8 月住了 2 晚

2/10 很糟糕

Hayley

於 2021 年 8 月住了 2 晚

4/10 不太好

Lee

不喜歡：住宿環境和硬體和客房舒適度
concert stay
The Hotel is in need of updating, the rooms are very basic. breakfast wasn't the best, no refresh coffee, it was from a machine. there was no complementary toiletries in the room. but it was clean and tidy. i was just expecting a little bit more for the price we paid for 1 night.
於 2021 年 8 月住了 1 晚

4/10 不太好

真實旅客

The room was clean if rather basic for what we paid for the room and the staff were friendly, the breakfast was ok and with a good choice but the hotel is in serious need of updating and the cleaning was not of a high standard , the lift was inadequate and antiquated and the room itself old fashioned and the toilet and sink both had issues in the room there was also a really annoying noise that kept us awake just outside the room also . I have to say that I would never stay at this hotel again just a bit disappointed for what we paid.
於 2021 年 8 月住了 2 晚