Ratings based on 2,753 Verified Reviews

4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 19, 2019
5 out of 5
by A verified traveler

Posted Sep 19, 2019
Conviniently located- near hawker stalls and the sea. Awesome environment.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 17, 2019
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2019
2 out of 5
by A verified traveler from Melbourne

Posted Sep 14, 2019
The hotel lobby is lovely and the rooms are basic but my primary complaint is how dirty the windows were. They look like they haven't been cleaned in years with patches of caked dirt on them although the internal space was tidy. The first room I went into smelt like cigarette smoke as soon as you walked in despite having been given a smoke free room. The staff were nice enough to change my room but after waiting 30 minutes when they said they would send someone upstairs to give me a new room key, I called reception again. No one picked up after multiple calls so I had to go back downstairs with luggage again to get it all changed. They were nice enough to give me a room upgrade but my second room again, as soon as I opened the door it smelt like some sort of strong hospital soap in the bathroom. It really was quite foul-smelling but I didn't bother changing again as it was just one night. This location is still quite far from the airport, about 15 mins. Another 15 mins and you might as well have stayed downtown where everything is more accessible and where I was staying for two weeks in different locations - none of other hotels I had issues with. One good thing about this hotel though is that it is very close to cheap hawker food that opens to late at night - literally a 2 mins walk.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 13, 2019
4 out of 5
by A verified traveler

Posted Sep 13, 2019
I enjoy my stay at the Village Hotel Changi the property is well located for the airport. The property was clean good room size though the decor is old and tired. Staff most helpful, lovely roof top pool. Thank you so much for the upgrade to the Executive Club Lounge lovely touch. Defiantly would stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2019
3 out of 5
by A verified traveler

Posted Sep 8, 2019
Nothing was unique, but the staff was excellent and very friendly. The room was very below average for the price
3 out of 5
by A verified traveler

Posted Sep 6, 2019
The hotel environment overall ok. Location ok also. Easy to find food