Randy, the caucasian, at the front desk is clearly unstable. I was charged for 2 nights when I was only staying 1. He didn’t want to give me my money back, He tried to take advantage of me. Then, after being really nice to him, he tried to put on a charade & call me names & did bad acting for the cameras that he claimed were there. It was completely bizarre. It’s an incredibly unsafe hotel. When I told him I couldn’t stay there another night that I felt unsafe & gave him reasons why one of them was because we were locked out of the only lobby the front lobby where guests come in. It’s locked at nightfall we had to go through a dark parking lot around to the side of the building walk all the way down the opposite hallway of our room as soon as you walk in the smell of smoke and marijuana smack you in the face. The room didn’t smell like smoke so that was good but by the time you walk all over the place, you could’ve been robbed raped or mugged anything. He tried to say it was for my safety. If it was for my safety, they would’ve let us in the front lobby where it would be normal to let us in. Instead, they lock it up Because it’s so unsafe. He tried to say it was for my safety & that Branford was safe. then why did the hotel lock the only lobby? There was no way into the building except for the side doors. It’s ridiculous. I get the employee needs to be safe, so do guests! luckily, Corporate Motel 6 refunded me the overcharge.