Introducing online 2 queen bed . After booking check in only 1 bed . Not enough place to sleep. My family members sleeping on the floor
Dzinh
於 2025 年 7 月住了 2 晚
2/10
Michael
於 2025 年 6 月住了 1 晚
2/10
hotel didn't have room for us after we booked on Expedia. Having issues getting refund. hotel phone doesn't answer to help resolve issue with Expedia.
kelley
於 2025 年 6 月住了 1 晚
2/10
I purchased a beach view balcony room with two bed to sleep 2 adults with 4 kids. I get there check in and it’s a 1 bed and a pull out. I go and ask the front desk and they say oh we don’t even rent two bed it may have just been some miscommunication online. So at this point I just tell them look we will just go somewhere else and have the online agency switch my hotel, then all of a sudden it was let me see what I can do. Comes to find out they did have my room. Don’t even waste your time here
Sean
於 2025 年 6 月住了 1 晚
10/10
babygyrl
於 2025 年 5 月住了 1 晚
4/10
tamara
於 2025 年 5 月住了 1 晚
2/10
Did not have chairs on balcony, tv did not work, no microwave, no stove, no refrigerator, we did not have hot water, was dirty! We had nothing! I went to complain and nothing was done at all
Stacy
於 2025 年 5 月住了 2 晚
2/10
Our room was so bad that we decided not to even stay the night. Our bed had a bed bug with tiny juice stains and the lady didn’t want to give us refund.. could’ve at least offered a better room. The walls were thin so he could hear a lot of outside noise. Bad experience will never book there again.
Marquet
於 2025 年 5 月住了 1 晚
2/10
We came at 3:10 p.m and the room was not ready. They said that it was going to take 40 minutes and check in was at 3 p.m. We got here at 8:30 p.m room only had 1 bed not what we paid for, they gave it us another room and there were people there already. They gave us another room and door doesnt work it wont even lock. This is not safe. Really dissapointed. There is not even a fridge and the room we rented said that it had a fridge.
Wendy
於 2025 年 4 月住了 1 晚
2/10
This property was so bad i couldn't stay there. The couch was filthy and the pullout bed had signs of bed bugs on the filthy mattress! The bathtub was dirty and there was no window in the room. The place smelled of pot.
ROBIN
於 2025 年 4 月住了 1 晚
2/10
They misrepresented how the property looked. Once I arrived there was someone who looked slouched over on the sofa in the office space. (No lobby). The clerk finally arrived and said they had no TV s service. I asked to cancel and she stated I would need to call Expedia. The Expedia representative was very rude and said I would have to pay 100.00 cancellation fee. She said I was already checked into th hotel. I advised her I was not she said there was nothing she could do. Returned to the hotel and told her exposes said I already checked in. She have a side smile( meaning she checked me in when
I left to call to cancel ). I advised I now have no choice but to stay the night there. She provided one beachfront room and one anterior room. I told her I paid for 2 beach front rooms. She said oh really. Well I have none available. The rooms where I’m terrible condition. No bath towels and some much noise in the hallways. Air conditioner didn’t blow cold air and the mattresses ain’t for the bedframe. Terrible and dishonest people.
Cynthia
於 2025 年 4 月住了 1 晚
2/10
We canceled our room bc it didn’t look anything like the pictures l. It didn’t look safe
Donna
於 2025 年 4 月住了 3 晚
10/10
I loved it, I will definitely return.
Seily Dasely
於 2025 年 4 月住了 2 晚
4/10
When checking in it was very unorganized. Front desk couldn't find many of the visitors reservations. I myself reserved a oceanfront room but was told i didnt and i showed my receipt that I did. I did get the ocean front room but was told after the fact they no working TVs in the rooms. Our air conditioner did not work . And could not connect to their wifi.
Melissa
於 2025 年 4 月住了 1 晚
10/10
The hotel had a walking path right out to the beach. The room was great. The staff was amazing and went above and beyond to make sure we had a great stay. Very friendly and polite and helpful. We will definitely be back!!