室外游泳池,開放時間為 11:00 至 18:00,提供遮陽小屋 (付費)和泳池遮陽傘

蒙德里安南海灘的評分

4.5 out of 5
蒙德里安南海灘
1100 West Ave, Miami Beach, FL

評論

7.4

不錯哦

10 分,有夠讚;1228 則評論中有 532 則" "
8 分,不錯哦;1228 則評論中有 210 則" "
6 分,一般般;1228 則評論中有 194 則" "
4 分,不太好;1228 則評論中有 128 則" "
2 分,很糟糕;1228 則評論中有 164 則" "

7.2/10

整潔度

7.8/10

員工素質

7.8/10

設施服務

7.4/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Mercedes

於 2024 年 3 月住了 2 晚

2/10 很糟糕

Anmar

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our room was very old. There are very little lighting.
於 2024 年 3 月住了 1 晚

6/10 一般般

Julia

喜歡:員工素質和設施服務
front desk staff(victoria) was very helpful to rectify the problematic and misleading hotel description on Expedia, which stated each room has 2 rooms, which is very incorrect. The rooms were nice but not overly cleanly. I would describe it as tidy but not clean. Property seems to be worn down a bit. Shower was filthy, looks like the faucets were never ever cleaned once, soap scum and water marks everywhere. When noticing the dirty shower I asked if the front desk can send someone to come clean the room again before I had my luggage sent up, that was around 12:30pm checkin, they told me they would send someone up immediately but I would have to be out of the room so housekeeping can clean. I went for lunch and came back around 4:30 pm and when arrived to my room it still was not clean. I called again and they apologized and said they would send someone up immediately, no one came until 5:45pm. The bedding and towels had marks on them. The curtains had stains all over them. Also the AC barely worked, it was barely blowing air even at the coldest settings. Pool on the weekend was nice with great music, very much a party setting although there were kids, not really a kid friendly crowd. Asked for fresh towels the room and 2 out of 4 that were brought up has orange marks all over them. Pool towels also looked very washed out and most of them had stains.
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Ava

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Nicer hotel that I thought it would be. Staff was very friendly and helpful which was a plus but it was very noisy at night
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Ayllexus

喜歡:整潔度、員工素質和住宿環境和硬體
The property is a little outdated and cleanliness wise, it could be better as far as the bathrooms. But overall it was a good stay for my first time in Miami. The pool was clean and the staff were very nice. Our room was cleaned while we were gone and stocked with new towels and toiletries. The food and drinks in the room are overpriced, I would buy your items outside and bring them back to the room. But overall pretty good.
於 2024 年 3 月住了 2 晚

2/10 很糟糕

Lutchman

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Valet damaged my rental car costing me over $1500 in damage Alejandro never called me back after looking at the parking videos.
於 2024 年 3 月住了 3 晚

2/10 很糟糕

Garry

家庭旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
Gf
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Pinchas

喜歡:整潔度、員工素質和住宿環境和硬體
Loved it definitely gonna stay here again
於 2024 年 3 月住了 5 晚
Marc Reid Director of Guest Experience 於 2024年3月26日回覆
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 有夠讚

Andrew

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall good experience, staff was very helpful and nice. The room was better and cleaner than I expected it to be from reviews I read prior. Only thing I noticed is the walls are very thing so you can hear everything from other rooms around you.
於 2024 年 3 月住了 4 晚
Marc Reid Director of Guest Experience 於 2024年3月26日回覆
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 有夠讚

Mohammed

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great views and great pool scene. The service was amazing all around and the room was clean .
於 2024 年 3 月住了 3 晚

2/10 很糟糕

Jarrett R

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The service was horrible other than the valet. I booked a suite. The floors and tables were filthy. Some one had used the bathroom and didn't flush. I had to clean the toilet myself. I asked for another room stating i would pay if need be. I was told they were sold out. I will NEVER stay there again.
於 2024 年 3 月住了 3 晚
Marc Reid Director of Guest Experience 於 2024年3月26日回覆
Thank you for your review Jarrett I'm sorry to see that your stay had challenges. We will use your feedback to improve our system and staff. Thank you for staying with us and have an amazing day.

6/10 一般般

David

情侶出遊
不喜歡:整潔度
They don't clean the rooms
於 2024 年 3 月住了 2 晚

6/10 一般般

Alexus

喜歡:整潔度
!
於 2024 年 3 月住了 3 晚
Marc Reid Director of Guest Experience 於 2024年3月26日回覆
Thank you for your review. Have an amazing day and see you on your next visit

10/10 有夠讚

Yedidiah,Bergenfield

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Marc Reid Director of Guest Experience 於 2024年3月26日回覆
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 有夠讚

Marilyn

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
Ivy 於 2024年3月22日回覆
Thank you for your visit and review. We're happy to see that you enjoyed your stay. We hope to see you again soon.

8/10 不錯哦

Victoria

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The best pool setting
於 2024 年 3 月住了 3 晚
Ivy 於 2024年3月21日回覆
Thank you for your visit and review. We're happy to see that you enjoyed your stay. We hope to see you again soon.

10/10 有夠讚

Folana

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great experience at this property! Clean, beautiful pool area and friendly staff! Room was beautiful and clean but the bed was EXTREMELY uncomfortable.
於 2024 年 3 月住了 3 晚
Ivy 於 2024年3月21日回覆
We're thrilled to see that you had a great time! Thank you for staying with us and for sharing your review. We hope to see you again soon.

2/10 很糟糕

Erik

家庭旅遊
不喜歡:整潔度、員工素質和設施服務
Everything nice except the dirty rooms and the bad service. Called front desk for 20 minutes straight with no answer. Stains everywhere in the room. What is the cleaning fee for when its not clean?
於 2024 年 3 月住了 3 晚
Ivy 於 2024年3月21日回覆
Our most sincere apologies for the inconveniences experienced during your visit. Your feedback is appreciated and will be addressed with our staff.

8/10 不錯哦

Kalli

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Ivy 於 2024年3月21日回覆
Thank you for visit and review. We're happy to see that you enjoyed your stay. We hope to see you again soon.

10/10 有夠讚

Latonya

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love everything about this place i will b comin back
於 2024 年 3 月住了 3 晚
Ivy 於 2024年3月21日回覆
Thank you for your visit and review. We're happy to see that you enjoyed your stay. We hope to see you again soon.

10/10 有夠讚

Nick

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Chill experience. Helped by the kind staff and house music playing everywhere.
於 2024 年 3 月住了 7 晚
Ivy 於 2024年3月21日回覆
Thank you for staying with us and for sharing your review. We're happy to see that you enjoyed your visit. We hope to see you again soon.

6/10 一般般

Vijay,Austin

商務旅客
Very robotic service, no personal touch. No effort to make you welcome apart from one or two staff
於 2024 年 3 月住了 2 晚
Ivy 於 2024年3月21日回覆
Our apologies if you did not feel welcome. Your feedback will be addressed with our staff.

8/10 不錯哦

Hernan

喜歡:整潔度和員工素質
The pool and the environment was upbeat and friendly
於 2024 年 3 月住了 2 晚
Ivy 於 2024年3月21日回覆
Thank you for your visit and review. We're happy to see that you enjoyed your stay. We hope to see you again soon.

8/10 不錯哦

Valerie

喜歡:員工素質
The location of the hotel is a Bay which is beautiful.. Nice to watch the boats and beautiful sunsets. The music from the swimming pool area and restaurant is really loud and. annoying. I could hear it in my room on the 4th floor. The restaurant plays music until 10:00pm every night. So, if you are looking for a quiet, relaxing hotel the Hotel Mondrina is not for you.
於 2024 年 3 月住了 4 晚
Ivy 於 2024年3月15日回覆
Thank you for your visit and feedback. Our apologies for any inconvenience experienced during your stay.

10/10 有夠讚

Kenneth O

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The view from the top was incredible
於 2024 年 3 月住了 2 晚
Ivy 於 2024年3月14日回覆
Thank you for your visit and feedback. We're happy to see that you enjoyed your stay. We hope to see you again soon.

10/10 有夠讚

Jeandre

喜歡:整潔度、員工素質和住宿環境和硬體
Very impressed with my experience.
於 2024 年 3 月住了 3 晚
Ivy 於 2024年3月15日回覆
Thank you for your visit and feedback. We're happy to see that you enjoyed your stay. We hope to see you again soon.

4/10 不太好

DREAMZ

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
不喜歡:整潔度
TOOK FOREVER TO REFUND DEPOSIT. FOOD WAS HORRIBLE. POOL WAS VERY ATTRACTIVE AND THE SCENERIO WAS BEAUTIFUL
於 2024 年 3 月住了 2 晚
Ivy 於 2024年3月14日回覆
Thank you for your visit and feedback. Our apologies for any inconvenience experienced during your stay. Please note that on our end, any extra holds on the credit cards are released at check out however the process can 7 to 10 business days for that to be reflected on your end (depending on your bank). For international cards, it can take a bit longer (again depending on your bank).

2/10 很糟糕

Feliz,lawrence

喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Dirty hotel and room Staff is very kind and helpful But the whole hotel is old/ ugly outdated dirty , awful bed
於 2024 年 3 月住了 1 晚
Ivy 於 2024年3月14日回覆
Thank you for your visit and feedback. Our apologies for any inconvenience experience. Your comments will be addressed with our team.

2/10 很糟糕

Marcelo

情侶出遊
不喜歡:整潔度、設施服務和住宿環境和硬體
very expensive and offers almost nothing
於 2024 年 3 月住了 3 晚
Ivy 於 2024年3月14日回覆
Thank you for visit and feedback.

10/10 有夠讚

Nakiesha

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was friendly. And property was very clean and smells great.
於 2024 年 3 月住了 2 晚
Ivy 於 2024年3月14日回覆
Thank you for your visit and feedback. We're happy to see that you enjoyed your stay. We hope to see you again soon.

10/10 有夠讚

Matthew,Los Angeles

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Fantastic
於 2024 年 3 月住了 3 晚
Marc Reid Director of Guest Experience 於 2024年3月9日回覆
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 有夠讚

Anastasiia

喜歡:整潔度和住宿環境和硬體
Had a wonderful stay! Great service, great crowd. Met some great people. Location is the best thing! Everything is so close.
於 2024 年 3 月住了 5 晚
Marc Reid Director of Guest Experience 於 2024年3月9日回覆
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 有夠讚

Tal

於 2024 年 3 月住了 3 晚

8/10 不錯哦

Randy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place conveniently located,
於 2024 年 3 月住了 5 晚
Ivy 於 2024年3月8日回覆
Thank you for staying with us and for your review. We're happy to see that you enjoyed your visit. We hope to see you again soon.

8/10 不錯哦

Cary,H

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great customer service, spacious room (suite) but not the cleanest. Couch was full of stains and the floors dirty. Great soft towels.
於 2024 年 2 月住了 3 晚
Ivy 於 2024年3月8日回覆
Thank you for staying with and for your review. Our apologies for the inconveniences experienced. Your feedback will be addressed with our staff. We hope to see you again soon.

10/10 有夠讚

Torina

於 2024 年 3 月住了 4 晚
Marc Reid Director of Guest Experience 於 2024年3月26日回覆
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 有夠讚

Aleksandra

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice, clean, friendly stuff, helpful,everything is made for guests convenience . Excellent experience
於 2024 年 3 月住了 2 晚
Marc Reid Director of Guest Experience 於 2024年3月5日回覆
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 有夠讚

Giuseppe

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The pool area was nice
於 2024 年 3 月住了 2 晚
Marc Reid Director of Guest Experience 於 2024年3月5日回覆
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

2/10 很糟糕

Manveer

團體旅遊, 家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Not worth it
於 2024 年 2 月住了 3 晚
Marc Reid Director of Guest Experience 於 2024年3月5日回覆
Thank you for your feedback we appreciate it and we are sorry to hear that you did not enjoy your stay.

10/10 有夠讚

Jonathan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff who went above and beyond to ensure my stay was great
於 2024 年 3 月住了 1 晚
Marc Reid Director of Guest Experience 於 2024年3月5日回覆
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 有夠讚

Catherine

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel. Clean friendly staff. Nice pool. Highly recommend it
於 2024 年 2 月住了 3 晚
Marc Reid Director of Guest Experience 於 2024年3月5日回覆
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

4/10 不太好

Kenneth

不喜歡:整潔度和住宿環境和硬體
Facilites are getting old and tired. Not family friendly. Ok for rowdy March Break types.
於 2024 年 3 月住了 1 晚
Marc Reid Director of Guest Experience 於 2024年3月5日回覆
Thank you for your feedback we appreciate it and we are sorry to hear that you did not enjoy your stay.

10/10 有夠讚

Lorenzo

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
un grande albergo molto comodo
於 2024 年 2 月住了 3 晚
Marc Reid Director of Guest Experience 於 2024年3月5日回覆
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 一般般

Sarah

喜歡:整潔度、設施服務和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Ivy 於 2024年3月22日回覆
Thank you for your visit and review. We hope to see you again soon.

10/10 有夠讚

Aryeh

喜歡:住宿環境和硬體
There is nothing I did not like about this hotel I came out for vacation to Detoxify and relax And thank god I got it all I will definitely come back This is my hot spot now Thank you to all the crew fir everything Front desk Door, Valet Dining Pool House keeping And oh boy the spa! See you next time
於 2024 年 2 月住了 7 晚
Ivy 於 2024年2月29日回覆
Thank for your visit and for your review. We're thrilled to see that you had a great time. We hope to see you again soon.

10/10 有夠讚

Anhtrang

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property itself is stunning. We had the one bedroom suite with the bay view balcony. Absolutely beautiful and spacious. The pool is heated and the day beds have a modern chic feel. Only thing is, they need to update the carpets and clean the couches in the living room area, there are stains on them and it feels gross. The cleaners should vacuum and dust off the dirt around the room. Bathroom is a little small but still nice.
於 2024 年 2 月住了 4 晚
Ivy 於 2024年2月29日回覆
Thank you for your visit and feedback. We're happy to see that your overall experience was a good one. Our most sincere apologies for the inconveniences experienced with the room. Your feedback is very important to us and will be addressed with our staff

10/10 有夠讚

Kevin

於 2024 年 2 月住了 3 晚
Ivy 於 2024年3月21日回覆
Thank you for your visit and review. We're happy to see that you enjoyed your stay. We hope to see you again soon.

8/10 不錯哦

Johnross,East orange

於 2024 年 2 月住了 2 晚
Ivy 於 2024年3月21日回覆
Thank you for visit and review. We're happy to see that you enjoyed your stay. We hope to see you again soon.

10/10 有夠讚

Federico

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente atención
於 2024 年 2 月住了 3 晚
Ivy 於 2024年2月29日回覆
Thank you for staying with us and for your review. We're happy to see that you enjoyed your visit. We hope to see you again soon.

10/10 有夠讚

Steve

於 2024 年 2 月住了 1 晚
Ivy 於 2024年3月21日回覆
Thank you for visit and review. We're happy to see that you enjoyed your stay. We hope to see you again soon.