門廊

睡帽天道飯店的評分

3.5 out of 5
睡帽天道飯店
113 Matthews Ave, Airport West, VIC

評論

7.0

不錯哦

10 分,有夠讚;475 則評論中有 106 則" "
8 分,不錯哦;475 則評論中有 135 則" "
6 分,一般般;475 則評論中有 134 則" "
4 分,不太好;475 則評論中有 70 則" "
2 分,很糟糕;475 則評論中有 30 則" "

7.2/10

整潔度

7.8/10

員工素質

7.8/10

設施服務

6.6/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

Lai Don,Hong Kong

喜歡:員工素質、住宿環境和硬體和客房舒適度
Good coffee and nice food. I love it and recommand.

6/10 一般般

Kyle

喜歡:整潔度和設施服務
不喜歡:員工素質
Stay was fine. No one at the front desk for check in as she was working the bar as well. Card wouldn’t work when I did get checked in and had to be set up again immediately.
於 2024 年 3 月住了 1 晚
Sarah - Nightcap at Skyways 於 2024年3月10日回覆
Hi Kyle,Apologies for the delay with checking in and the issue with your room card, glad we got that one sorted out quickly for you.hope to see you returning soon.Thank you

10/10 有夠讚

chris

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Reasonable price, great bistro attached, close to kmart, harris scarfe etc.
於 2024 年 2 月住了 1 晚
Jason Watkins - Nightcap Skyways 於 2024年2月13日回覆
Thanks for taking the time to provide some feedback from your stay with us Chris.

8/10 不錯哦

Philip

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay when travelling
於 2024 年 1 月住了 1 晚
Jason Watkins - Nightcap Skyways 於 2024年1月27日回覆
Thanks for taking the time to provide some feedback from your stay with us Philip.

8/10 不錯哦

Nova

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All good
於 2023 年 9 月住了 1 晚
Jason - Nightcap Skyways 於 2024年1月8日回覆
Thanks for taking the time to provide some feedback following your stay with us.

10/10 有夠讚

Daniel

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A nice hotel, and easy to get to the airport via public transport.
於 2023 年 12 月住了 1 晚
Jason - Nightcap Skyways 於 2023年12月31日回覆
Thanks for taking the time to provide some feedback from your stay with us Daniel.

10/10 有夠讚

John

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Sarah - Nightcap at Skyways 於 2024年3月10日回覆
Thanks for the 5 stars - We hope to see you again soon John.

6/10 一般般

Ben

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were helpful and cheerful. Room was really quiet. Bed was way too soft for me . I didn’t ask if anything else was available. Had a one night stay ,so I just sucked it up . Location near big shopping centre and transport links ,awesome. Thankyou.
於 2023 年 12 月住了 1 晚
Skyways 於 2023年12月5日回覆
Hi Ben, Thank you kindly for your review.Kind Regards,Management Team (Nightcap)

10/10 有夠讚

Susan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Jason Watkins - Nightcap Skyways 於 2023年12月1日回覆
Thanks for the review Susan.

10/10 有夠讚

Raymond

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
property was easy to find . plenty of parking area. staff were helpfull ,prompt and polite room was excellent
於 2023 年 11 月住了 1 晚
Jason Watkins - Nightcap Skyways 於 2023年12月1日回覆
Thanks for taking the time to provide some positive feedback from your stay with us Raymond.

10/10 有夠讚

Jennifer

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Jason Watkins - Nightcap Skyways 於 2023年12月1日回覆
Thanks for the review Jennifer.

8/10 不錯哦

Alastair

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lack of dedicated check in staff, only busy “gaming staff or security to handle front desk.
於 2023 年 11 月住了 1 晚
Jason Watkins - Nightcap Skyways 於 2023年12月1日回覆
Thanks for taking the time to provide some feedback from your stay with us Alistair, we have the reception covered during the main hours however do rely on security and gaming staff later in the evening.

10/10 有夠讚

cindy

於 2023 年 11 月住了 1 晚
Jason Watkins - Nightcap Skyways 於 2023年11月27日回覆
Thanks for taking the time to post a review Cindy.

10/10 有夠讚

Justin

於 2023 年 11 月住了 1 晚
Skyways 於 2023年11月17日回覆
Hi Justin, Thank you for your positive feedback. We were pleased you enjoyed your stay with us and look forward to seeing you back here again soon.Kind Regards,Management Team (Nightcap)

8/10 不錯哦

Tiffany

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was an awesome little hotel close to the airport and a shopping center! The staff were very friendly and helpful! The room was affordable, clean, and convenient for our early flight the next morning. It had a really cool restaurant with delicious food too! It's location is exceptional, being close to the airport, and there's a massive mall right across the street! We were able to get some last minute things within walking distance, and there were lots of food options. Our Uber had no trouble finding us, and the owner was so kind to help us with getting our many suitcases outside. He was so helpful! The decor is absolutely stunning and it has a very cool vibe. The bed was comfortable and the shower was exhilarating! We loved being provided with ample coffee supplies for the morning too! So many hotels skint on the coffee, but not this place, so that was really appreciated. There was a security guard on duty all night too, and he was very friendly to us, so I felt safe. There were some rowdy people on the property throughout the night, but the noise didn't last long, and again, I felt safe knowing there was security taking care of the situation. All in all, it was generally quiet, and we felt very welcomed and comfortable during our stay. I definitely recommend this hotel, especially if you're looking for a good rest before a long flight! Thank you so much!
於 2023 年 10 月住了 1 晚
Jason Watkins - Nightcap Skyways 於 2023年10月22日回覆
Thanks for taking the time to provide some feedback from your stay with us Tiffany, it's very much appreciated and l hope you had an enjoyable flight back home to Canada.

8/10 不錯哦

Louise

喜歡:整潔度、員工素質和住宿環境和硬體
Good for a one night stay and close to the airport
於 2023 年 10 月住了 1 晚
The team at Nightcap Skyways 於 2023年10月22日回覆
Thanks for taking the time to provide some feedback from your stay with us Louise.

10/10 有夠讚

Kathryn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hidden Gem
This accommodation was perfect for a week day stay ahead of an early morning flight out of Melbourne. The rooms were clean, beds super comfortable and the facility was quiet overnight. We had a lovely dinner in the bistro with a 10% discount on our meals. Staff were helpful and friendly. Car parking is in the venue’s free car park. The airport is an easy 13-15 minute drive away. Will stay again.
於 2023 年 10 月住了 1 晚
The team at Nightcap Skyways 於 2023年10月15日回覆
Thanks for taking the time to provide some feedback from your stay with us Kathryn, it's great to hear the positive comments.

4/10 不太好

Ralf

喜歡:整潔度和住宿環境和硬體
Condition of room, though good in cleanliness, was average (in need of fresh paint). Room service was poor, after waiting for an hour I went back to restaurant to inquire about the status of my order. It was found sitting on some shelf for about 30min and then, without further heat treatment or apologies carried to my room. While munching my cold food, I was entertained by the hammering beats of the dance music being played above my room where apparently a private function was taking place, which was to continue until 11 pm that night. Of course there was no staff to be seen in the morning or any airport shuttle service or alike. Verdict: hands off unless you're not planning to eat or sleep in your hotel!
於 2023 年 10 月住了 1 晚
Jason Watkins - Nightcap Skyways 於 2023年10月15日回覆
Hi Ralf,Apologise about the noise form the function and the concerns noted with your meal ordered from the room, we will take on board your feedback to make improvements.

10/10 有夠讚

Moses

喜歡:整潔度、員工素質和住宿環境和硬體
Nice and clean which was a great surprise
於 2023 年 9 月住了 1 晚
Skyways 於 2023年10月1日回覆
Hi Moses, We were pleased you enjoyed your experience at Skyways and greatly appreciate your positive feedback.We look forward to seeing you back here again soon.Kind Regards,Management (Nightcap)

8/10 不錯哦

Lisa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great overnight stay for close proximity to Tullamarine airport.
於 2023 年 9 月住了 1 晚
Skyways 於 2023年10月1日回覆
Hi Lisa, Thank you for your great feedback. We were pleased you enjoyed your stay with us and look forward to seeing you back here again soon.Kind Regards,Management Team (Nightcap)

8/10 不錯哦

Philip

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and close to airport. Bit noisy around 4-7pm All good
於 2023 年 9 月住了 1 晚
Nightcap Skyways 於 2023年9月20日回覆
Thanks for taking the time to provide some feedback from your stay with us Philip.

10/10 有夠讚

Maurice

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A great hotel close to airport and you don’t have to leave to have a great night
於 2023 年 8 月住了 1 晚
skyways 於 2023年9月5日回覆
Hi Maurice. Thank you for your positive feedback. We were pleased you enjoyed your stay with us and look forward to seeing you back here again soon.Kind Regards,Management Team

10/10 有夠讚

Daniel,Sale

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Across the car park to the Westfield shopping centre, friendly and helpful staff at check in. Very close to the airport and airport parking.
於 2023 年 8 月住了 1 晚
The Team - Nightcap at Skyways 於 2023年8月30日回覆
Thanks for the review Daniel! We look forward to seeing you again soon.

6/10 一般般

Jane

喜歡:整潔度和員工素質
於 2023 年 8 月住了 1 晚
Nightcap Skyways 於 2023年9月20日回覆
Thanks for taking the time to provide some feedback Jane.

6/10 一般般

Jane

情侶出遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Room was lovely but the hot water tap in shower didn't work - nothing came out. Made my 4.30am shower quite invigorating before heading to the airport!
於 2023 年 8 月住了 1 晚
Jason Watkins (Venue Manager - Nightcap Skyways) 於 2023年9月20日回覆
Thanks for taking the time to provide some feedback from your stay Jane, apologise you had to have a cold shower before leaving.

10/10 有夠讚

Kerryn

喜歡:整潔度、員工素質和住宿環境和硬體
It was conveniently located for airport travel.
於 2023 年 7 月住了 1 晚
Chelsea 於 2023年8月6日回覆
Hi Kerryn,Thank you for your lovely feedback!

6/10 一般般

Anne

喜歡:員工素質
不喜歡:整潔度和客房舒適度
Eat but don’t stay
Convenient location but needs to be cleaned better . Meals are fantastic in the bistro.
於 2023 年 7 月住了 1 晚
Chelsea 於 2023年7月30日回覆
Hi Anne,Thank you for taking the time to leave a review. My apologies for the cleanliness not being up to standard.

8/10 不錯哦

Aress

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent location, and comfortable
There were a couple interesting things around. Mall next door, and train stop across the street made this the best rest for a long layover. They have a little casino and bistro in the lobby. The room itself was good. The design was strange but workable. Door knobs were extremely high for some reason. The shower was amazingly strong, but the toilet needed more room. Careful with shower door, it could smack on the sink and break if you have kids. Tv had Netflix , and room was at a good room temp with decent ventilation. Overall I’d stay here again.
於 2023 年 7 月住了 1 晚
Skyways 於 2023年7月24日回覆
Hi Aress,Thank you for your feedback. We were pleased you enjoyed your experience at Skyways and look forward to seeing you back here again soon.Kind Regards,Management (Nightcap)

8/10 不錯哦

Tanya

情侶出遊
Easy access, check in and enjoyed out stay
於 2023 年 7 月住了 1 晚
Skyways 於 2023年7月17日回覆
Hi Tanya, We were pleased you enjoyed your experience at Skyways Hotel and look forward to seeing you back here again soon.Kind Regards,Management Team (Nightcap)

6/10 一般般

Craig A

喜歡:整潔度、員工素質和住宿環境和硬體
I was a bit worried since the place did not close until 4am. But was in a quiet section and hear nothing. It was great that the place came with netflix. I did have a bit of trouble with some downloads on the wifi. The main problem was the site talks about ordering a shuttle but I was told they do not do that and had to spend $23 on an uber to get to the place. It did have a very close bus to get me to broadmeadows and on my way the next day.
於 2023 年 7 月住了 1 晚
Skyways 於 2023年7月10日回覆
Hi Craig, Thank you for your review. Prior to covid we did have a courtesy bus but have not had one since. Could you please advise where this was mentioned so we can address this with our Head Office. Many Thanks again.We look forward to seeing you again. Kind Regards,Management Team.

4/10 不太好

Marlin

商務旅客
不喜歡:員工素質
Not a very good hotel.
於 2023 年 6 月住了 1 晚
Jason - Nightcap Skyways 於 2023年6月23日回覆
We apologise your stay didn't meet your expectations.Regards,Management - Nightcap Skyways

4/10 不太好

Ramandeep singh

商務旅客
喜歡:整潔度和員工素質
The property upper hall with party and make access og noise. It was like hell. I couldn't find peace until it finish. Don't recommend if you want to get rest and have some after it.
於 2023 年 5 月住了 1 晚
Jason - Nightcap Skyways 於 2023年6月1日回覆
Thanks for taking the time to provide some feedback from your stay with us Ramandeep and apologise your stay was impacted by the noise form our function room.Regards,

10/10 有夠讚

Jamie

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent place, good bistro the sports bar was a bit Ferrell but the rest of the venue was really good
於 2023 年 5 月住了 1 晚
Sarah - Nightcap at Skyways Hotel 於 2023年5月25日回覆
Hi Jamie,Thank you for the 5 star review! Glad you enjoyed your stay here at the hotel. We hope to see you again soon.

8/10 不錯哦

Kiyoshige

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
The team at Nightcap Skyways 於 2023年5月8日回覆
Thanks for taking the time to provide some feedback from your stay with us.

10/10 有夠讚

Joeleen

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great value for money
Pleasantly surprised that for the price the room was very clean and modern. Beds were very comfortable. While the bathroom was on the smallish side it was very clean and showers were great. Definitely great value for the money and just what we needed for a place to sleep and an early flight. We were worried about the noise initially due to the bistro and gaming room but it was relatively quiet after 10pm.
於 2023 年 4 月住了 1 晚
Skyways 於 2023年4月24日回覆
Hi Joeleen, Thank you for your positive feedback. We were very pleased you enjoyed your experience at Skyways and hope to see you back again soon.Kind Regards,Management Team (Nightcap)

10/10 有夠讚

Erica

於 2023 年 4 月住了 1 晚
The team at Nightcap Skyways 於 2023年5月8日回覆
Thanks for taking the time to provide some feedback from your stay with us.

10/10 有夠讚

Stephen

於 2023 年 4 月住了 1 晚
Skyways 於 2023年4月17日回覆
Hi Stehen, Thank you for your feedback, we were pleased you enjoyed your stay with us.Kind Regards,Management Team (Nightcap)

10/10 有夠讚

Taite

於 2023 年 4 月住了 1 晚
The team at Nightcap Skyways 於 2023年5月8日回覆
Thanks for taking the time to provide some feedback from your stay with us.

8/10 不錯哦

Lisa N Wayne

情侶出遊
喜歡:整潔度、員工素質和設施服務
The room was modern and clean, had comfy bed and good pillows. Only downside was very noisy, could hear noise from other guests wasn’t very soundproof especially from floor above
於 2023 年 3 月住了 1 晚
Jason - NIghtcap Skyways 於 2023年4月9日回覆
Thanks for the feedback Lisa. apologise about the noise experienced.

8/10 不錯哦

Lisa

情侶出遊
喜歡:整潔度和員工素質
Clean, tidy, practical, convenient Did not like being referred to the dirty, noisy, smoky, smelly fly infested sports bar
於 2023 年 3 月住了 1 晚
Jason - Nightcap Skyways 於 2023年4月9日回覆
Thanks for taking the time to provide some feedback Lisa.

10/10 有夠讚

Jesse

喜歡:整潔度、員工素質和住宿環境和硬體
Clean, cheap with great service!
於 2023 年 3 月住了 1 晚
The Team at Skyways Hotel 於 2023年3月19日回覆
Thank you for the positive review. Hope to see you again soon.

8/10 不錯哦

Heather

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location, clean, organised.
於 2023 年 3 月住了 2 晚
Skyways 於 2023年3月13日回覆
Hi Heather, Thank you for your positive review. We were pleased you enjoyed your stay with us.Kind Regards,Management Team (Nightcap)

10/10 有夠讚

Ralph

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Value for money
於 2023 年 2 月住了 1 晚
Sarah - Reception 於 2023年3月1日回覆
Thanks for the great review Ralph - we hope to see you again soon

10/10 有夠讚

Daniel,Sale

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quite small but a very nice renovated room. A short walk across the car park to the Westfield shopping centre and very close to the airport and 5 minutes from airport parking.
於 2023 年 2 月住了 1 晚
Nightcap Skyways 於 2023年2月26日回覆
Thanks for taking the time to provide some feedback from your stay with us Daniel.

10/10 有夠讚

Emilie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 1 晚
skyways 於 2023年2月16日回覆
Hi Emilie, Thank you for your positive feedback. We were pleased you enjoyed your stay with us and look forward you seeing you again soon.Kind Regards,Management (Nightcap)

10/10 有夠讚

JOSIE

情侶出遊, 商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Loved the water bottles offered in the fridge and even the usb charging stations in the power points, great bed, excellent all round, thank you
於 2023 年 2 月住了 1 晚
Chelsea 於 2023年2月11日回覆
Hi Josie,Thank you so much for your lovely review, we're so glad you enjoyed your stay!

10/10 有夠讚

Arj

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Having never stayed here before, we were pleasantly surprised that the room was as it is depicted in the photographs - very well presented, great room set up, clean and tidy. Staff weren't as friendly as we'd experienced at other businesses, but helpful nonetheless and check-in / out was very easy. Overall, would definitely recommend.
於 2023 年 2 月住了 1 晚
skyways 於 2023年2月5日回覆
Good Morning, Thank you for your positive review. We were very pleased you enjoyed your experience at Skyways Hotel and look forward to seeing you back here again soon.Kind Regards,Management Team.

2/10 很糟糕

Shanay

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 1 晚
Jason Watkins (Venue Manager - Nightcap Skyways) 於 2022年12月28日回覆
Hi Shanay,It would be appreciated if you could provide further feedback from your stay.

8/10 不錯哦

Anita

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Room was clean
Jason Watkins (Venue Manager - Nightcap Skyways) 於 2022年12月25日回覆
Thanks for taking the time to provide some feedback Anita.

10/10 有夠讚

ANNA-LEYAH

於 2022 年 12 月住了 1 晚