豪華公寓, 1 間臥室, 非吸煙房 | 客房內保險箱、筆電工作空間、遮光布/窗簾、隔音

四季植物園飯店的評分

4.5 out of 5
四季植物園飯店
348 St Kilda Road, Melbourne, VIC

評論

8.8

有夠讚

10 分,有夠讚;2103 則評論中有 1035 則" "
8 分,不錯哦;2103 則評論中有 787 則" "
6 分,一般般;2103 則評論中有 192 則" "
4 分,不太好;2103 則評論中有 61 則" "
2 分,很糟糕;2103 則評論中有 28 則" "

8.6/10

整潔度

8.8/10

員工素質

7.8/10

設施服務

8.2/10

住宿環境和硬體

7.4/10

環保程度

評論

8/10 不錯哦

XIN

喜歡:整潔度
位置不错,空间宽敞,服务还可以,设施稍旧,停车场没电梯,有大的行李不方便。
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Edward

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
交通方便,房間很整潔
於 2024 年 2 月住了 5 晚

4/10 不太好

Chi Fai

家庭旅遊
不喜歡:整潔度
掛了執房牌,也沒有執房。每次都要在接待處,提出才執房。 床單十分之污糟有污漬。執房也執得不整潔。毛巾也要經常提出才有,沖涼液也要提出才補充。 沒有吸地。執完房之後沒有揼垃圾。酒店接待員服務良好,但是執房員服務態度好差。
於 2023 年 1 月住了 8 晚

10/10 有夠讚

Jeff

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
於 2020 年 2 月住了 7 晚

8/10 不錯哦

Kwan Shing

喜歡:員工素質和住宿環境和硬體
於 2019 年 12 月住了 2 晚

8/10 不錯哦

Evelyn,Hamilton

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pretty convenient, bus stop just cross the street, there'a grocery store at next block!
於 2018 年 8 月住了 2 晚
Manager 於 2018年8月17日回覆
Dear Guest, It is wonderful to hear that you have enjoyed your stay with us at Seasons Botanic Gardens Hotel. Of course, your feedback will be useful for our future guests. Once again, thank you for the review and we look forward to welcoming you back on your next visit to Melbourne. Thank you,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不错的体验
挺好的,周边环境不错,跑步地方很多
Manager 於 2018年3月31日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

zhihong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常舒适
於 2018 年 3 月住了 5 晚
Manager 於 2018年3月18日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
所在位置很安静,清洁度欠佳
酒店在亚拉河南岸,走15-20分钟左右就能到市中心。所在的位置还不错,很安静的乡村的感觉。酒店厨房设施齐全,虽然偏老旧且清洁程度不高,尤其是被子里面有脏脏的污染。介意清洁度的人慎选。但是服务还可以,距离Coles超市走路10分钟左右能到。总体还不错~
於 2017 年 12 月住了 4 晚
Manager 於 2018年1月6日回覆
Dear Guest, Thank you very much for choosing to stay with us and taking time to write a review. We work hard to make our guests happy and we appreciate your feedback. Your comments have been passed to our management team and all areas of concern will be looked into. Kind Regards

6/10 一般般

真實旅客

喜歡:員工素質
不喜歡:整潔度和客房舒適度
Staff at Reception helpful and friendly. Cleanliness in room poor. Housekeeping - low standards. No lift from carpark to Reception.
於 2017 年 10 月住了 7 晚
Manager 於 2017年11月22日回覆
Dear Guest, I would like to extend my apologies for the disappointments you faced during your stay. We always do our best to meet the expectations of all our guests, but in this instance, we failed to meet yours. On the other hand we would like to thank for acknowledging our reception staff, as I am glad to see some good from your stay. Thank you

2/10 很糟糕

RED,HONG KONG

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
遠離市區,很差的住宿
遠離市區,走很久及問了很多途人才找到酒店,近晚上六時才check-in,但取的房問仍未打掃,感覺很差,打服務台要我們下去再處理。再給另一間房又因匙咭有問題開不到門,再要回去服務台,原來洒店使用磁咭當接触手電便會壞掉不能使用,真生氣。附近走很遠只有一兩問餐廳,超市選擇少及貴。房間污穢看得見塵,床及枕頭不舒適,淋浴間去水又慢。微波爐又壞,洗碗盆水龍頭開關會左右搖擺......

8/10 不錯哦

jianzhong

喜歡:整潔度、住宿環境和硬體和客房舒適度
一家地理位置不错的酒店式公寓
酒店所处的位置很好,前台的Jacque小姐的很热心,服务很到位;可是Housekeeping的服务太差了,除了不打扫房间,还把酒店提供给我们的厨房用具拿走了。

10/10 有夠讚

Alice,台灣

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
人員親切服務好
我們住四天,飯店人員親切熱心,打掃房間人員也很好,我們有時晚出門,飯店人員也會等我們出門後再進來打掃,很棒!! 雖然飯店有些陳舊,但是乾淨度維持很好 不過洗衣機跟烘衣機第一天時有棉絮跟使用一半的洗衣粉在裡面,我把它洗了一遍才使用,希望可以多注意一下會更好!!

8/10 不錯哦

karen,hong kong

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
a nice place to stay, not far away from CBD, but staff not so helpful.

8/10 不錯哦

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
nice surroundings
nice surrounding, close to botanical gadren walking distance to free tour bus not convenient for transport, public transport not cheap and stored value card deposit not refundable (tourist unfriendly) + hard to get a cab or maxicab (esp for family), cab on call service not promising

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Rochelle

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
It was clean and convenient plus we got a free upgrade.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Teisha

不喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Georgia

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very close to transport and easy to travel from. Clean amenities. Enjoyed our stay
於 2024 年 3 月住了 6 晚

8/10 不錯哦

Deb

喜歡:整潔度和設施服務
Great location
於 2024 年 3 月住了 4 晚

8/10 不錯哦

Michelle

團體旅遊
喜歡:住宿環境和硬體
Nice location, quiet but close to the CBD. Staff were great but a couple of small things that could have been improved were no milk for coffee or tea and there was leftover food in the fridge from previous occupant.
於 2024 年 3 月住了 1 晚

4/10 不太好

Sean

情侶出遊
不喜歡:設施服務
They need to lift their game Gym and pool towels are not provided you use your room towels, then when you want to shower and order new towels you have to wait 1/2 hour for house keeping to arrive. There is no restaurant on or near by café around the corner but closed on the weekends We stayed more than one night tea coffee and milk wasn’t supplied each day Find somewhere else to stay
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Howard

情侶出遊, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Cleaners aren't the best in the world and the rooms are showing age, but it is tidy and spacious. The pool is nice for a dip, the spa was clean and small gym has enough equipment for a decent workout. Location is brilliant between botanic gardens and albert park and trams right out front just a few quick stops into central city.
於 2024 年 2 月住了 6 晚

10/10 有夠讚

amanda

喜歡:整潔度、設施服務和住宿環境和硬體
Had great stay, comfortable beds, location good and room was clean. Friendly staff at front door
於 2024 年 2 月住了 1 晚

6/10 一般般

Pauline

團體旅遊
喜歡:整潔度和設施服務
Rooms a good size and very clean but old and in desperate need of renovation
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Phillip

喜歡:整潔度、設施服務和住宿環境和硬體
Overall a good stay for the purpose of my trip. Comfortable enough and quiet for a good nights sleep.
於 2024 年 2 月住了 1 晚

4/10 不太好

Matt

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
the room was not clean, the sheets and mattress were dirty, for the price this was not worth the money and will not be staying again.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

CHENQI

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
This apartment is very conveniently located and we visited war shrine, contemporary art center, and theater, all by walking less than half hour. As a silver award recipient of Expedia, the apartment gave us a free parking space, which is awesome as this is in the city of Melbourne.
於 2024 年 2 月住了 1 晚

6/10 一般般

Victoria

喜歡:整潔度
於 2024 年 2 月住了 5 晚

10/10 有夠讚

Martin

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Schönes Appartement.
於 2024 年 2 月住了 4 晚

8/10 不錯哦

Mariherlic

親子旅遊
Overall the place was good, it was clean but could use a little more cleaning for example the walls in the bathrooms would benefit a lot from a deep cleaning as would the curtains in the bedroom as well as the edges on the walls which had a lot of dust. Our favorite part was the Spa in the pool area, we were able to relax and have a good time.
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Gerard

喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Anne

團體旅遊
喜歡:整潔度
Convenient 20 minute walk across the park and river to the Rod Laver Tennis arena
於 2024 年 1 月住了 3 晚

10/10 有夠讚

sreedhar

家庭旅遊
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Peter,Houston

喜歡:整潔度、設施服務和住宿環境和硬體
I have stayed here many times. I like the location, just outside of the CBD on St Kilda road, it is still easy to get into the city either by tram or walking. The walk is nice as there are several historic buildings as well as the botanical gardens along the way. I love that there is a small kitchen with basic tools for cooking meals, as well as the washer and dryer which is one of the main reason I stay here when traveling. The property could do with some updating, especially things like the elevators and common areas but overall not an issue that would stop me from staying. Only other negative was that the restaurant that is attached to the hotel is closed now so you have to go out for breakfast, dinner etc, but if you buy groceries for a longer stay this is also not a major problem.
於 2023 年 12 月住了 4 晚

6/10 一般般

Kate

家庭旅遊
喜歡:整潔度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

casey

商務旅客
喜歡:整潔度和設施服務
於 2023 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:客房舒適度
迅速な対応
トースターが壊れてましたが、新品と取り替えていただきました。 迅速な対応でした。
於 2023 年 12 月住了 5 晚

8/10 不錯哦

Diana

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Quiet location just walkable to Melbourne’s free tram zone and Gardens.
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Carol

喜歡:整潔度和客房舒適度
City staycation
Staff are friendly and attentive. Distinct lack of cooking utensils in room. Bed was comfortable. Daily room service was a bit hit and miss. On site car parking is a bonus.
於 2023 年 12 月住了 9 晚

4/10 不太好

Marc

親子旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Extremely dated. Stains all over the floor (worse than I would usually expect). Sound of water running through the wall all the time. Could feel the mattress springs digging into us at night.
於 2023 年 12 月住了 1 晚

6/10 一般般

Jade

家庭旅遊
喜歡:設施服務
Staff were super friendly at check in. We booked for two people and only had linen for three. Remedied with a call to reception. Rooms were average. Mattress horrendous with rips and stains. Free weekend parking around the area should be taken into consideration when booking.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Belinda

於 2023 年 12 月住了 2 晚

6/10 一般般

真實旅客

喜歡:整潔度和客房舒適度
シャワー
水圧が弱かったです。部屋はとても綺麗で従業員もとてもフレンドリーです。
於 2023 年 12 月住了 3 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡:整潔度和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

David

團體旅遊, 家庭旅遊
喜歡:整潔度和客房舒適度
Will stay again
Spacious apartment and very friendly staff. Room was ready for some TLC - the carpets were quite worn & some of the fixtures could use some updating (like the shower over the bath). However we will stay here again, it's well located, priced well, and offers much more space than similarly priced apartments in the cbd.
於 2023 年 12 月住了 5 晚

8/10 不錯哦

Joshua

團體旅遊
喜歡:整潔度和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Raul

於 2023 年 12 月住了 1 晚

8/10 不錯哦

SHINSUKE

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Paul

喜歡:整潔度和住宿環境和硬體
easy check in, staff were great, easy parking, private.
於 2023 年 12 月住了 1 晚