Convenient, room is clean and spacious. Close to gate 1 of the station with elevator
Yan
於 2024 年 3 月住了 4 晚
8/10 不錯哦
LAI HUNG
團體旅遊
2024年3月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
交通便利,酒店環境不錯,服務態度亦好
LAI HUNG
於 2024 年 3 月住了 5 晚
L7 Hongdae by Lotte 於 2024年3月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I'm glad you were satisfied while staying at our hotel. Also, we will improve our service and keep try to fill our customers expectation. Thank you again for your detailed review we look forward to seeing you again in the near future. Sincerely, MINA General Manager L7 HONGDAE by Lotte
6/10 一般般
Ka Ming Danny
情侶出遊
2024年3月8日
喜歡:整潔度和員工素質
廁所面積太少, 使用不方便.
整體而言, 弘大L7不及明洞L7.
Ka Ming Danny
於 2024 年 3 月住了 2 晚
L7 HONGDAE by Lotte 於 2024年3月9日回覆
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I am deeply sorry for any inconvenience during your stay. We will share your opinion with the relevant department in charge to improve our service. We will keep try to fill our customers expectation.Thank you again for your detailed review and it's going to help us improve our facilities and service. We look forward to seeing you again in the near future. Sincerely, MINA General Manager L7 Hongdae by Lotte
10/10 有夠讚
Ching Man Monica
2024年3月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Ching Man Monica
於 2024 年 2 月住了 3 晚
10/10 有夠讚
HSIN YI
團體旅遊
2024年2月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
1.同行友人身體不適無法給予有效的幫助。
2.如果能設置退稅機會更方便。
HSIN YI
於 2024 年 2 月住了 2 晚
L7 Hongdae by Lotte 於 2024年2月28日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte
10/10 有夠讚
Kit
家庭旅遊
2024年2月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
交通方便,下次會再来
Kit
於 2024 年 2 月住了 3 晚
L7 Hongdae by Lotte 於 2024年2月14日回覆
Dear Kit,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte
10/10 有夠讚
Wan Ju
2024年2月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
交通方便,近地鐵站,餐廳、服飾店眾多,飯店新穎舒適
Wan Ju
L7 Hongdae by Lotte 於 2024年2月14日回覆
Dear Wan Ju,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte
8/10 不錯哦
Yuen yi candy
2024年1月21日
Yuen yi candy
於 2024 年 1 月住了 5 晚
8/10 不錯哦
KA LAI
親子旅遊
2023年12月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We will choose L7 Hotel again next time
KA LAI
於 2023 年 12 月住了 4 晚
L7 Hongdae by Lotte 於 2023年12月28日回覆
Dear KA LAI ,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte
10/10 有夠讚
Yuen King Shelod
團體旅遊
2023年12月27日
喜歡:整潔度和員工素質
我入住剛剛是聖誕節,有聖誕佈置,氣氛特別好,很喜歡,亦有拍照留念,下次到首爾都會住呢間酒店
Yuen King Shelod
於 2023 年 12 月住了 3 晚
10/10 有夠讚
Chunhong
團體旅遊
2023年12月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chunhong
於 2023 年 12 月住了 9 晚
8/10 不錯哦
Choi Ting
2023年12月19日
Good
Choi Ting
於 2023 年 12 月住了 3 晚
L7 HONGDAE by Lotte 於 2023年12月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
Dear TSUI SHAN,Warm greeting from L7HONGDAE.Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
8/10 不錯哦
YI-Ting
家庭旅遊
2023年12月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location and good service. A little bit potty that there is no place the put the clothes in shower room.
YI-Ting
於 2023 年 12 月住了 3 晚
L7 HONGDAE by Lotte 於 2023年12月17日回覆
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I'm glad you were satisfied while staying at our hotel. Also, we will improve our service and keep try to fill our customers expectation. Thank you again for your detailed review we look forward to seeing you again in the near future. Sincerely, Michelle Kim General Manager L7 HONGDAE by Lotte
10/10 有夠讚
Jung-Ping
家庭旅遊
2023年12月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jung-Ping
於 2023 年 11 月住了 3 晚
L7 HONGDAE by Lotte 於 2023年12月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
8/10 不錯哦
Siu Chu
2023年12月15日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Siu Chu
於 2023 年 11 月住了 3 晚
L7 HONGDAE by Lotte 於 2023年12月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
10/10 有夠讚
真實旅客
家庭旅遊
2023年12月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 12 月住了 3 晚
L7 HONGDAE by Lotte 於 2023年12月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
8/10 不錯哦
Chi Kuen Ronald
2023年12月12日
喜歡:整潔度和住宿環境和硬體
So so
Chi Kuen Ronald
於 2023 年 12 月住了 4 晚
L7 HONGDAE 於 2023年12月13日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE
10/10 有夠讚
Sze Yuen Alick
2023年12月11日
Sze Yuen Alick
於 2023 年 12 月住了 1 晚
L7 HONGDAE by Lotte 於 2023年12月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
10/10 有夠讚
Yee Ki
2023年12月7日
喜歡:整潔度、員工素質和住宿環境和硬體
Yee Ki
於 2023 年 12 月住了 1 晚
L7 HONGDAE by Lotte 於 2023年12月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
10/10 有夠讚
YU CHIEH
家庭旅遊
2023年11月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
交通超便利
YU CHIEH
於 2023 年 11 月住了 4 晚
L7 Hongdae by Lotte 於 2023年12月7日回覆
Dear YU CHIEH,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte
8/10 不錯哦
May Yuk
情侶出遊
2023年11月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
購物方便,安全
May Yuk
於 2023 年 11 月住了 4 晚
L7 HONGDAE by Lotte 於 2023年11月29日回覆
Dear May,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
Dear Lily,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
8/10 不錯哦
MEI KEE ANGELA
2023年11月23日
喜歡:整潔度、員工素質和住宿環境和硬體
MEI KEE ANGELA
於 2023 年 11 月住了 4 晚
L7 HONGDAE by Lotte 於 2023年12月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
10/10 有夠讚
真實旅客
2023年11月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點方便
房間不大但是地點完美,服務很好,附近用餐購物交通都非常方便,值得推薦
真實旅客
於 2023 年 11 月住了 2 晚
L7 HONGDAE by Lotte 於 2023年11月13日回覆
Dear guest,Warm greeting from L7 HONGDAE.Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Regards,Michelle Kim General Manager L7 HONGDAE
6/10 一般般
真實旅客
團體旅遊
2023年11月9日
喜歡:員工素質和客房舒適度
不喜歡:住宿環境和硬體
The toilet is stuck for multiple times
真實旅客
於 2023 年 10 月住了 4 晚
L7 HONGDAE by Lotte 於 2023年11月10日回覆
Dear Guest,Thank you for staying with L7 HONGDAE and taking the time to share your experienced.I am sorry for any inconvenience during your stay.I will share your opinion with the department in charge to improve our facilities.Thank you again for your detailed review and it's going to help us improve our facilities and service.We look forward to seeing you again in the near future. Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte
10/10 有夠讚
Shuk Fan
2023年11月6日
喜歡:整潔度、員工素質和住宿環境和硬體
Shuk Fan
於 2023 年 10 月住了 8 晚
L7 HONGDAE by Lotte 於 2023年12月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
10/10 有夠讚
CHEUK NING
家庭旅遊
2023年11月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location is so good
CHEUK NING
於 2023 年 11 月住了 2 晚
L7 HONGDAE by Lotte 於 2023年11月6日回覆
Dear CHEUK,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.If you stay at our hotel next, please contact our front desk and we can check the stock and bring you an iron and an ironing board to your room.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte
8/10 不錯哦
MIU CHI
2023年10月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
MIU CHI
於 2023 年 10 月住了 1 晚
L7 HONGDAE by Lotte 於 2023年12月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
8/10 不錯哦
Shirley
2023年10月30日
喜歡:整潔度、員工素質和住宿環境和硬體
Shirley
於 2023 年 10 月住了 1 晚
L7 HONGDAE by Lotte 於 2023年12月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
10/10 有夠讚
Yee Man
2023年10月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常滿意
服務態度非常好,盡量滿足客戶要求,酒店位置方便,裝修型格
Yee Man
於 2023 年 10 月住了 2 晚
L7 HONGDAE 於 2023年10月27日回覆
Dear 非常滿意,Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Michelle Kim General Manager L7 HONGDAE
8/10 不錯哦
Mei Ling Linda
團體旅遊
2023年10月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mei Ling Linda
於 2023 年 10 月住了 7 晚
L7 HONGDAE by Lotte 於 2023年12月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
6/10 一般般
Wing Kwan
2023年10月26日
Wing Kwan
於 2023 年 10 月住了 5 晚
6/10 一般般
Wing Shan
家庭旅遊
2023年10月25日
喜歡:員工素質
I believe only the location is great. Software support is fair, the blanket is very thick and hot without alternatives. The pillows are without any support. The hot water is very weak and slow. Worse of all, my daughter got a lot of mosquitoes bites (?) after staying in the hotel. Definitely Will not stay again.
Wing Shan
於 2023 年 10 月住了 4 晚
L7 HONGDAE by Lotte 於 2023年10月25日回覆
Dear Wing Shan,Thank you for staying with L7 HONGDAE and taking the time to share your experienced. Thank you for your compliment.Also, we deeply sorry for any inconvenience during your stay. We will share your opinion with the relevant department in charge to improve our service. We will keep try to fill our customers expectation.Thank you again for your detailed review and it's going to help us improve our facilities and service. We look forward to seeing you again in the near future. Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte
8/10 不錯哦
Che-Wei
2023年10月24日
Che-Wei
於 2023 年 10 月住了 3 晚
L7 HONGDAE by Lotte 於 2023年12月21日回覆
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
Dear Guest, Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Michelle Kim General Manager L7 HONGDAE
10/10 有夠讚
Lai Fai
2023年10月10日
喜歡:整潔度、員工素質和住宿環境和硬體
Great experience
Lai Fai
於 2023 年 9 月住了 4 晚
L7 Hongdae by Lotte 於 2023年10月11日回覆
Dear Lai Fai,Warm greeting from L7 HONGDAE.Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Regards,Michelle Kim General Manager L7 HONGDAE
10/10 有夠讚
Wai Yee Rosalie
2023年10月7日
Wai Yee Rosalie
於 2023 年 4 月住了 6 晚
6/10 一般般
SHUHUA
2023年10月5日
喜歡:整潔度、員工素質和住宿環境和硬體
希望多一點會說中文的服務
SHUHUA
於 2023 年 10 月住了 4 晚
L7 HONGDAE by Lotte 於 2023年10月6日回覆
Dear SHUHUAThank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Michelle Kim General Manager L7 HONGDAE
Dear Ka Man, Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
Dear Cheuk, Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte
10/10 有夠讚
Sam
2023年9月17日
Sam
於 2023 年 9 月住了 2 晚
8/10 不錯哦
Chun Lok
2023年9月16日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Location is good, 1 minute walk from subway station.
Strange design for the bath tub, only have a small partition and easily spilled water out after shower.
Two cans of free drinks only provided on the first day no matter how long you stay… they provide free bottle waters everyday though.
Chun Lok
於 2023 年 9 月住了 4 晚
L7 HONGDAE by Lotte 於 2023年9月16日回覆
Dear Chun, Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Michelle Kim General Manager L7 HONGDAE