室外游泳池,提供日光浴躺椅

馬尼拉菲林維斯特科林尚飯店的評分

4.5 out of 5
馬尼拉菲林維斯特科林尚飯店
Entrata Urban Complex, 2609 Civic Drive, Filinvest City, Alabang, Muntinlupa, Manila

評論

8.4

非常好

10 分,有夠讚;1001 則評論中有 435 則" "
8 分,不錯哦;1001 則評論中有 373 則" "
6 分,一般般;1001 則評論中有 119 則" "
4 分,不太好;1001 則評論中有 51 則" "
2 分,很糟糕;1001 則評論中有 23 則" "

8.4/10

整潔度

8.6/10

員工素質

8.2/10

設施服務

8.4/10

住宿環境和硬體

9.0/10

環保程度

評論

8/10 不錯哦

Terence

商務旅客
喜歡:員工素質
不喜歡:客房舒適度
於 2019 年 12 月住了 3 晚
Lia Dico 於 2019年12月16日回覆
Dear Terence, Warmest greetings from Crimson Hotel Filinvest City, Manila! Thank you for your time giving your rating. We are thrilled to know that you have enjoyed your stay with us. We will surely share your great comments to our team members. Thank you and we look forward to your stay here at the Gem of the South! Thanks and best regards, Lia Dico Reservations Manager

8/10 不錯哦

YU-HSIANG

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 4 晚
Daisy 於 2019年11月27日回覆
Dear Mr. Hsiang, Thank you for choosing Crimson Hotel Filinvest City, Manila for your stay in Alabang. We are delighted that you were extremely satisfied with your stay and very much appreciate your feedback. We look forward to welcoming you back to our hotel soon. Warmest regards, Daisy Bautista Asst. Front Office Manager

8/10 不錯哦

HSIN CHANG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
Lia Dico 於 2019年9月23日回覆
Dear HSIN CHANG, Thank you for taking the time to share your feedback. We are delighted to know that you had a wonderful stay. If you have any additional information about your recent stay or if you have suggestions on how we can improve our services, please do let me know. Again, thank you and we hope to see you soon Rain or Shine! Sincerely, Lia Dico Reservations Manager

8/10 不錯哦

Cheng Han

喜歡:整潔度、住宿環境和硬體和客房舒適度
check in and check out took too long
The time for checking in and checking out took too long. There was no specific passage for waiting in line. Although there are two to three receptionists, I had waited in one line while the other three hotel guests had checked in right next me. Same thing happened when I checked out the room.
於 2019 年 7 月住了 2 晚
Lia Dico 於 2019年8月2日回覆
Dear Cheng Han, Warmest greetings from Crimson Hotel Filinvest City, Manila! Thank you for your valuable comments. We are sorry to hear about your unpleasant experience during the check-in process. We have discussed this with the concerned departments and we are already taking measures to improve on it. Thank you and we look forward to your stay here at the Gem of the South! Thanks and best regards, Lia Dico Reservations Manager

8/10 不錯哦

HSIN CHANG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 2 晚
Lia Dico 於 2019年7月30日回覆
Dear HSIN CHANG, Warmest greetings from Crimson Hotel Filinvest City, Manila! Thank you for your valuable comments. We are thrilled to know that you have enjoyed your stay with us. We will surely share your great comments to our team members. Thank you and we look forward to your stay here at the Gem of the South! Thanks and best regards, Lia Dico Reservations Manager

8/10 不錯哦

Marco

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點方便的好飯店
地點好,早餐很不錯.
於 2019 年 3 月住了 1 晚
Daisy 於 2019年3月21日回覆
Dear Mr. Marco, Thank you for taking the time to share your feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or if you have suggestions on how we can improve our services, please do let me know. Again, thank you and we look forward on your next visit with us! Sincerely, Daisy Bautista Assistant Front Office Manager

8/10 不錯哦

CHINGCHIH

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間洗臉盆下水緩慢
於 2019 年 3 月住了 1 晚
Lia Dico 於 2019年3月13日回覆
Dear CHINGCHIH, Warmest greetings from Crimson Hotel Filinvest City, Manila! Thank you for your valuable comments. We are sorry to hear about your unpleasant experience during your stay with us. We have noted your comment on the wash basin and we will definitely share this with the Departments concerned so we can improve on it. Again, thank you and we are looking forward in welcoming you soon to the Gem of the South! Thanks and best regards, Lia Dico Reservations Manager

8/10 不錯哦

HSIN CHANG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 3 晚
Daisy 於 2018年11月16日回覆
Dear , Thank you for choosing Crimson Hotel Filinvest City, Manila for your stay in Alabang. We are delighted you were extremely satisfied with your stay and very much appreciate your feedback. We look forward to welcoming you back to our hotel soon. Warmest regards, Daisy Bautista Guest Relations Manager

4/10 不太好

LAN Hsin

喜歡:整潔度
隔音不好
對面辦演唱會到很晚隔音房間內很吵無法睡覺
於 2018 年 7 月住了 13 晚
Lia 於 2018年8月10日回覆
Dear LAN Hsin, Warmest greetings from Crimson Hotel Filinvest City, Manila! Thank you for your valuable comments. We are sorry to hear about your unpleasant experience during your stay with us. We will definitely share this with the Departments concerned so we can improve on it. Again, thank you and we are looking forward in welcoming you soon to your new home of elegance here in the South! Thanks and best regards, Lia Dico Reservations Manager

8/10 不錯哦

Tik Yee Judy

喜歡:員工素質和客房舒適度
於 2018 年 3 月住了 1 晚
Lia 於 2018年3月19日回覆
Dear Tik Yee Judy, Warmest greetings from Crimson Hotel Filinvest City, Manila! Thank you for your rating. We will definitely share this with the all our team members. Again, thank you and we are looking forward in welcoming you soon to your new home of elegance here in the South! Thanks and best regards, Lia Dico Reservations Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good place, quite and clean
於 2017 年 12 月住了 2 晚
Dear Valued Guest, Warmest greetings from Crimson Hotel Filinvest City, Manila! Thank you for your valuable comments. We are thrilled to know that you have enjoyed your stay with us. We will surely share your great comments to our team members. Again, thank you and we are looking forward in welcoming you soon to your new home of elegance here in the South! Thanks and best regards, Lia Dico Reservations Manager

8/10 不錯哦

Shu Hua

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
購物便利,環境舒適的空間.
整體感覺很舒適,早餐的菜色很豐富,這也是我們第三次入住極大的原因, 其他的設施應該不錯,只是因為時間不夠,沒有使用到,希望下次有機會使用. 附近的賣場走路就到,對於馬尼拉市中心的交通大打結的情況下,這點對於旅客採購的便利性大大加分喔.
於 2017 年 12 月住了 1 晚
Dear Mr. Shu Hua, Thank you for choosing Crimson Hotel Filinvest City, Manila for your stay in Alabang. We are delighted you were extremely satisfied with your stay and very much appreciate your feedback. Thank you for your good comments regarding our breakfast and location We look forward to welcoming you back to our hotel soon again in the future. Warm regards, Daisy Bautista Guest Relations Manager

4/10 不太好

SZU-Hsu

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體和客房舒適度
Bad experience
The room has the noisy of air conditioner loudly, and the car noisy from outside all the night, can’t sleep well.
於 2017 年 12 月住了 2 晚
Dear M/M Szu-Hsu, Warmest greetings from Crimson Hotel Filinvest City, Manila! Thank you for your valuable comments. We are sorry to hear about your unpleasant experience during your stay with us. We will definitely share this with the Departments concerned so we can improve on it. Again, thank you and we are looking forward in welcoming you soon to your new home of elegance here in the South! Thanks and best regards, Lia Dico Reservations Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很好!
於 2017 年 10 月住了 2 晚
Dear Traveler, Thank you for choosing Crimson Hotel Filinvest City, Manila for your stay in Alabang. We are delighted you were extremely satisfied with your stay and very much appreciate your 4 star rating. We look forward to welcoming you back to our hotel soon. Warmest regards, Daisy Bautista Guest Relations Manager

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
Not king size bed that I want
I book the room and said that I want a king size bed, but they only provide me double bed when I check in which made me a bit unhappy.
於 2017 年 7 月住了 1 晚
Dear Traveler, Warm Greetings from Crimson Hotel Filinvest City Manila! Thank you for taking time to advise us of your feedback following your recent stay with us. We sincerely apologize that your room preference was not met during your last stay with us. We will try our best to give your preferred room on your next visit with us. Looking forward on your future stay with us. Thank you for still rating us 4 star. Sincerely, Daisy Bautista Guest Relations Manager

8/10 不錯哦

CHUNLEI

喜歡:整潔度、住宿環境和硬體和客房舒適度
Good!
Request none smoking room when booking, but the staff just told us there are no none smoking room and without any help. However, everything was just fine, great location, and must try their breakfast buffet.
於 2017 年 7 月住了 1 晚
Dear Mr. Chunlei, Thank you for staying at Crimson Hotel Filinvest City, Manila. We are grateful that you enjoyed your stay and took time to share with us your favorable experience. Your comments regarding your room preference not given are duly noted. We will note your preference on your next visit with us. Thank you for sharing your feedback, we appreciate the time you have taken to bring this to our attention, and apologies for any inconvenience this may have caused. I certainly hope this will not deter you from choosing to stay with us again. Looking forward to welcoming you back to our hotel soon. Sincerely, Daisy Bautista Guest Relations Manager

8/10 不錯哦

lau,l

喜歡:整潔度、住宿環境和硬體和客房舒適度
附近商場林立的酒店
House keeping服務貼心 地點叫車方便 房間乾淨整潔 King size的床很好睡 飯店員工很樂意幫助我們
於 2017 年 6 月住了 4 晚
Daisy 於 2017年7月22日回覆
Dear Mr. Lau, Warm Greetings from Crimson Hotel Filinvest City Manila! We greatly appreciate all your good comments following your recent stay with us. We ill definitely share your kind words to the whole team. Looking forward on your future visit with us. Regards, Daisy Bautista Guest Relations Manager

8/10 不錯哦

Marco

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店很舒服,豪華,下次會再選擇這一間飯店
於 2017 年 6 月住了 1 晚
Dear Mr. Marco, Thank you for choosing Crimson Hotel Filinvest City, Manila for your stay in Alabang. We are delighted you were extremely satisfied with your stay and very much appreciate your feedback. We look forward to welcoming you back to our hotel soon again in the future. If time permits we hope that you can write a 5 star review for the hotel on Tripadvisor. We would be pleased for you to share your experience online with other travelers. Looking forward on your next visit with us. Sincerely, Daisy Bautista Guest Relations Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Dear Sir/Madam, Thank you for choosing to stay with us. Thank you for giving us four star rating. We are looking forward on your next stay with us. Warmest regards, Daisy Bautista Guest Relations Manager

8/10 不錯哦

HSIN CHANG

喜歡:員工素質和住宿環境和硬體

8/10 不錯哦

HUI-KUN,Taipei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
convenient location
convenient location to southern Manila for business/meetings

8/10 不錯哦

Ming-Fen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Ming Hsien

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得推薦
房間設施與清潔度都很不錯 床與枕頭的舒適性皆很滿意

10/10 有夠讚

Nestor,INDEPENDENCE

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is very close to shopping mall and dining places. Service is immediately rendered upon request. Hotel staff are very courteous and friendly.
於 2024 年 2 月住了 9 晚

4/10 不太好

Nicolas

團體旅遊
Too loud. We don’t have any sleep at all. They have that Bobapalooza concert on the ground for 2 days. It’s a rock concert. Not suitable for senior people who needs to relax. This Hotel is not thinking about their guest comfortable stay. I’m not so happy with our stay.
於 2024 年 2 月住了 3 晚
erica 於 2024年3月3日回覆
Dear Nicolas,Thank you for sharing your feedback about your recent stay at Crimson Hotel Filinvest City, Manila. We understand that the noise from the Bobapalooza concert disrupted your sleep and made it difficult for you to relax. We apologize for any inconvenience this may have caused. Your comments have been duly noted and will be taken into account for future events. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,Erica PagpaguitanFront Office Manager

6/10 一般般

shou mei

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Arvin Cornell

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is my go to whenever I am visiting family in the area. The hotel is just walks away from two malls and is very convenient. Though the hotel is showing its age. Staff were courteous and always greets you.
於 2024 年 2 月住了 2 晚
erica 於 2024年3月3日回覆
Dear Arvin Cornell,Thank you for choosing Crimson Hotel Filinvest City, Manila as your go-to place when visiting your family in the area. We appreciate your compliments regarding our convenient location and friendly staff. We take note of your feedback about the hotel showing its age and will consider it for future improvements. We hope to welcome you back soon.Warm regards,Erica PagpaguitanFront Office Manager

10/10 有夠讚

Donna-Rica

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hospitality, cleanliness, sanitation , safety and convince . Excellent & superb.
於 2024 年 1 月住了 8 晚
erica 於 2024年3月3日回覆
Dear Donna-Rica,Thank you so much for your excellent and superb review! We greatly appreciate your kind words about our hospitality, cleanliness, sanitation, safety, and convenience. We strive to provide the best experience for our guests, and it is wonderful to know that we have succeeded in doing so during your stay.We look forward to welcoming you back to Crimson Hotel Filinvest City, Manila in the near future.Best regards,Erica PagpaguitanFront Office Manager

8/10 不錯哦

JAE HO

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly receptionists at the front desk
於 2024 年 1 月住了 1 晚
erica 於 2024年1月30日回覆
Dear JAE HO,Thank you for sharing your feedback with us. We greatly appreciate your kind words about our friendly receptionists at the front desk. We have taken note of your comments and will continue to strive towards providing exceptional service to all our guests. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back to Crimson Hotel Filinvest City, Manila in the future.Best regards,Crimson Hotel Filinvest City, Manila

8/10 不錯哦

Anthony

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The service was perfect, had a problem with the door access but got sorted.
於 2023 年 12 月住了 2 晚
erica 於 2023年12月25日回覆
Dear Anthony,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. Apologies for the door access concern. We hope that this will not deter you from choosing Crimson Hotel in the future. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

8/10 不錯哦

Ryan

喜歡:整潔度、員工素質和客房舒適度
Aging.
The room we stayed in was showing signs of aging, limited plug sockets, old furniture but not unexpected I guess for the age of this hotel. Breakfast buffet was good, staff excellent but there are better 5* hotels out there. Saying that, I will probably return one day but may try out one or two of the other hotels in the area first.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect place to stay
Clean room. Comfortable bed. Great amenities. Had lots of parking space. Buffet breakfast was the best. Perfect place to stay.
於 2023 年 12 月住了 1 晚
erica 於 2023年12月23日回覆
Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you are satisfied with the room, beds, breakfast and amenities that we have. At Crimson Hotel Filinvest City, Manila, we strive to provide our guests with a memorable experience, so we appreciate your kind words. Looking forward to welcome you back.Sincerely,Erica PagpaguitanFront Office Manager

10/10 有夠讚

Alain

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A good choice in Alabang
Quite modern Hotel well located near the mall. The staff is really very polite, professional and dedicated. The rooms are very comfortable ( good mattress, soft but you can take the overmatress if you like it harder). You can as well open the windows ( at least in my suite) if you prefer the fresh air and not the air conditioning, which was too effective for me ( cold and not that loud). The only negative part is the breakfast room, which was really full and loud. Thankfully I had access to the executive lounge, which is very peaceful and pleasant, even if the selection of dishes is more limited. Plus free meal between 6pm and 8pm at the lounge.
於 2023 年 12 月住了 1 晚
erica 於 2023年12月23日回覆
Dear Alain,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. Your feedback with regard to the breakfast at the Cafe Eight is duly noted and will look into it for better improvement.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

8/10 不錯哦

Ervin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
As a traveling executive, it was good to find a hotel with good food and accommodations. The staff is very friendly and helpful. Another convenient feature is the access the Skyway. The only area they can improve is their Gym Access which closes early. I will update experience after my next stay. God Bless!
erica 於 2023年12月23日回覆
Dear Ervin,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests. On the other note, will revisit the operating hours of the gym, although it closes at 10PM daily.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 有夠讚

Ronnie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Our favourite hotel in Alabang which is steps away from Filinvest mall where you can buy, eat, do almost everything except swim in a beach
於 2023 年 12 月住了 2 晚
erica 於 2023年12月23日回覆
Dear Ronnie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
erica 於 2023年12月23日回覆
Dear Valued Guest,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 有夠讚

MARIA ANNEBEE

於 2023 年 11 月住了 2 晚
erica 於 2023年12月25日回覆
Dear Maria Annebee,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 有夠讚

CO LTD

商務旅客
喜歡:員工素質和客房舒適度
於 2023 年 11 月住了 3 晚
erica 於 2023年12月23日回覆
Dear Valued Guest,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 有夠讚

vivian

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
People are professional , nice . House keeping are outstanding and easy to get along with
於 2023 年 11 月住了 7 晚
erica 於 2023年12月2日回覆
Dear Vivian,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team especially to our Housekeeping. This will help us continue to strive better to our guests.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 有夠讚

Danilo

喜歡:整潔度、員工素質和住宿環境和硬體
Convinience
於 2023 年 11 月住了 2 晚
erica 於 2023年11月29日回覆
Dear Danilo,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 有夠讚

william teddy

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Everything
於 2023 年 11 月住了 3 晚
erica 於 2023年11月21日回覆
Dear William Teddy,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 有夠讚

Eui

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staffs and hotel environment are good.
於 2023 年 11 月住了 2 晚
erica 於 2023年11月21日回覆
Dear Eui,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 有夠讚

jean

於 2023 年 10 月住了 1 晚
erica 於 2023年11月6日回覆
Dear Sandy,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an wonderful stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

6/10 一般般

Mark

情侶出遊
喜歡:員工素質和住宿環境和硬體
Made reservations two months in advance. Confirmed email what I reserved included one bed for me and my wife. When I arrived/checked in I was told there was only a room with two single beds. I guess they don’t understand the concept of a reservation. When I questioned the reception I was told first come first served. Would not recommend.
於 2023 年 10 月住了 2 晚
erica 於 2023年11月1日回覆
Dear Mark,Thank you for taking time to share your valuable feedback. during your stay. I do understand your frustration of not getting a king size bed during your stay. We sincerely apologize for any inconvenience encountered. Rest assured that this will be a learning experience from all of us.Once again, thank you and we hope that you will give us another chance to recover in the future.Sincerely,Erica PagpaguitanFront Office Manager

8/10 不錯哦

Russell

商務旅客
喜歡:員工素質、住宿環境和硬體和客房舒適度
Travelin Man
After arriving to my room there were no towels, the room was not the cleanest, the carpet was dirty and very stained. No complimentary bottled water was provided, only an empty water decanter which I found unsanitary, then you needed to go to a water dispenser to fill the water decanter. In a world of covid why would any hotel chain do something like this.
於 2023 年 10 月住了 1 晚
erica 於 2023年11月1日回覆
Dear Russell,Thank you for taking time to share your valuable feedback. We sincerely apologize for any inconvenience encountered during your stay. Your feedback with regard to the incomplete items in the room is duly noted and will be shared to our Housekeeping Team for better improvement.As part of our commitment to the environment, single plastic use was reduced as part of our sustainability program. However. if you are not comfortable in using our water dispenser, we can definitely arrange that for you next time. Apologies for the inconvenience caused.if you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

6/10 一般般

Janet

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The first room smelt of mould. Bad experience
於 2023 年 10 月住了 3 晚
erica 於 2023年11月1日回覆
Dear Janet,Thank you for sharing your valuable feedback. While we wish you a pleasant stay in the hotel, it is apparent that we have fallen short of your expectation. You concern will be shared to our Housekeeping Team for better improvement.Once again, thank you for your feedback. We hope that you will give us another chance to be of service in the future.Sincerely,Erica PagpaguitanFront Office Manager

8/10 不錯哦

HO

於 2023 年 10 月住了 2 晚
erica 於 2023年11月12日回覆
Dear Ho,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 有夠讚

Maria

喜歡:整潔度、員工素質和住宿環境和硬體
Friendly staff
於 2023 年 9 月住了 1 晚
erica 於 2023年10月17日回覆
Dear Maria,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 有夠讚

Joseph

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Crimson is very good. Close to mall. Nice pool is nice but busy on the weekends. Check in and check out can get busy so prepare to wait if it’s a peak time.. typical hotel food meaning so so and expensive. Don’t worry lots of choices in the mall. Overall crimson is the best hotel if your staying in Alabang. (It’s 40 minutes from Manila) 20 minutes south of the airport. .
於 2023 年 9 月住了 2 晚
erica 於 2023年10月16日回覆
Dear Joseph,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. On the other note. We will share your feedback to our Food and Beverage for better improvement. We will definitely look into it. if you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager