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羅薩馬六甲飯店的評分

4 out of 5
羅薩馬六甲飯店
212, Jalan Parameswara, Malacca City, Melaka

評論

9.2

太棒了

10 分，有夠讚；268 則評論中有 166 則" "
8 分，不錯哦；268 則評論中有 83 則" "
6 分，一般般；268 則評論中有 17 則" "
4 分，不太好；268 則評論中有 2 則" "
2 分，很糟糕；268 則評論中有 0 則" "

9.4/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

9.0/10

住宿環境和硬體

9.6/10

環保程度

評論

10/10 有夠讚

LAP KIN

商務旅客
於 2023 年 10 月住了 1 晚
ROSA TEAM 於 2023年10月23日回覆
Greetings! Thank you for your rating. It is with great pleasure to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes.

10/10 有夠讚

LAP KIN

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
ROSA TEAM 於 2023年10月23日回覆
Greetings! Thank you for your rating. It is with great pleasure to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes.

8/10 不錯哦

Hsu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚
Sales&Marketing Dept 於 2019年12月9日回覆
Dear Hsu Thank you for your kind rating on ROSA MALACCA. We are very happy that you had an enjoyable stay with us during your visit to Melaka. It was an honor and great pleasure to be able to extend our hospitality service to you. We look forward to your continuous support and welcoming you back again. Warm regards, Maria Hagen

8/10 不錯哦

Chris，Hong Kong

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stylist boutique hotel. Staff service is good and breakfast is decent.
於 2019 年 8 月住了 2 晚
Sales & Marketing Department 於 2019年9月3日回覆
Dear Chris Thank you for your kind rating and review on ROSA MALACCA. We are very pleased that you had a pleasant stay with us during your visit to Melaka. We look forward to your continuous support and to welcoming you back to stay with us again. Warm regards, Maria Hagen

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
房間舒適乾淨，服務人員親切有禮
於 2019 年 8 月住了 1 晚
Sales & Marketing Department 於 2019年8月13日回覆
Dear Sir/Madam Thank you for your kind rating ROSA MALACCA. We are very pleased that you had an enjoyable stay with us during your visit to Melaka. It was our pleasure to serve and extend the best hospitality services to our valued guests. We look forward to your continuous support and to welcoming you back to stay with us again. Warm regards, Maria Hagen

10/10 有夠讚

Chih Te

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best choice in Melaka
Excellent! I will choose this hotel again if I have the chance to come to Melaka.
於 2019 年 6 月住了 2 晚
Sales & Marketing Executive 於 2019年7月1日回覆
Dear Chih Te Thank you for your kind rating and review on ROSA MALACCA. We are very pleased that you had an enjoyable stay with us during your visit to Melaka. It was our pleasure to serve and extend the best hospitality services to our valued guests. We look forward to your continuous support and to welcoming you back to stay with us again. Warm regards, Maria Hagen Sales & Marketing Department

10/10 有夠讚

真實旅客

於 2019 年 5 月住了 1 晚
Sales & Marketing Department 於 2019年6月21日回覆
Dear Sir/Madam, Thank you for your kind rating and review on ROSA MALACCA. We are very pleased that you had an enjoyable stay with us during your visit to Melaka. It is our honor and great pleasure to be able to extend our hospitality to you. We look forward to your continuous support and to welcoming you back to stay with us again. Warm regards, Maria Hagen

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel, can visit again!
Nice and clean! There are also food court nearby to enjoy in late night. It’s quite convenient!
於 2018 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
獨特的工業風酒店
飯店走工業風，但環境整潔，打掃的蠻乾淨，早餐種類不算多，但當地食物與中西式都有一點，算是誠意十足。整體風格在麻六甲比較少見，可以來住住看。惟一的小缺點是周圍有點荒涼，走路到雞場街約20分鐘。
於 2018 年 11 月住了 1 晚

10/10 有夠讚

WEI-KAI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 1 晚

10/10 有夠讚

Wen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適乾淨的住宿體驗
整體的住宿品質與體驗是非常好的，服務人員親切，每天有好喝冰涼的迎賓飲料，環境房間都舒適乾淨。唯獨房間時常可聽到其他房間的關門聲，實在不小聲。旅館距離離機場街也遠了點，不過也因而較安靜。
於 2018 年 9 月住了 1 晚

8/10 不錯哦

YK，HK

工業風型格之選
因為有此酒店才決定到馬六甲，果然沒有令我失望。另類酒店設計，満足我假期之要求，唯獨早餐，我是加訂的，食物種類不算多，特別是蔬菜沙拉。
於 2018 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
we love the place
although it was not handy to check in at level 1, not ground floor. We love the hotel concept, a,renovated warehouse, all design was just smart and it was clean, roomy and convenient for travels.
於 2018 年 7 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
年輕的員工，有設計感的旅館。
很新很有設計感的飯店，房間與飯店整體有認真的經營的態度。不過員工都很年輕很友善，但是經驗上還是生澀。位置有點遠離景點與海邊，不甚方便，需要走上十來分鐘。早餐 很用心，是個可以考慮的旅館。有頂樓健身房，可惜沒有使用到。
於 2018 年 5 月住了 1 晚

8/10 不錯哦

Kennis，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place to stay at Malacca
Though it is a bit far from the Red Square, it is a nice place to stay with spacious room and reasonable price. This hotel has a characteristic archiectural design featured by numbers and is not crowded.
於 2017 年 12 月住了 2 晚

10/10 有夠讚

Zeis，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
New hotel concept, very typical!
Very enjoyable stay, staffs are all very friendly & helpful. The purpose of the trip was family reunion, parking facility was excellent & orientation was conducted to my family members & were all appreciated.
於 2017 年 9 月住了 2 晚
The Management 於 2017年10月25日回覆
Dear Sir/Madam, Thank you for choosing Rosa Malacca as your preferred accommodation. We are glad that you have thoroughly enjoyed the stay with us. We look forward to welcome you again for another memorable hotel experience with us.

10/10 有夠讚

Tak Ting

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel is very clean and comfortable, delicious breakfast, but not a lot of choices, staff has high efficiency of response...very good accomodation experience
於 2017 年 7 月住了 1 晚

10/10 有夠讚

Wendy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常的清洁舒适, 尤其适合2人世界。一定会再去
於 2017 年 5 月住了 1 晚

10/10 有夠讚

YUAN HAO

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
方便乾淨又有特色的飯店
真的很棒，值得推薦。

10/10 有夠讚

Suresh

喜歡：整潔度、設施服務和住宿環境和硬體
Good
於 2024 年 3 月住了 2 晚
ROSA TEAM 於 2024年4月13日回覆
What a delightful review to receive! We're thrilled to know that your stay was enjoyable, and it would be our pleasure to welcome you back for another fantastic experience. Stay safe and see you again soon! Best wishes.

8/10 不錯哦

Su Ping

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Our 2nd time staying here. However, the experience this time is kinda disappointing. The room is really hot and stuffy when we enter. The aircon wasn't really working as well, it is not cooling the room at all. The toilet was also very cramp compared to the previous stay. The remote for the TV or the TV was not functioning properly as well. We managed to speak to one of the house keeping crew who was cleaning the other room to get some new batteries for the TV remote. However, it doesn't seem to be the case and he did not tell us anything and when we ask him about the aircon, he again pressed something then left.Maybe it would be nice if he could communicate to us what is happening instead of just walking off. Luckily, the aircon starts to get cool but the TV is still acting weird. There is no Netflix on available as well. If possible please avoid room 404 or probably the rooms of the same stack. Will probably consider staying in another hotel the next time i visit Malacca.
於 2024 年 3 月住了 2 晚
ROSA TEAM 於 2024年4月7日回覆
We sincerely apologize for the disappointing experience during your recent stay. Your feedback is taken seriously, and we're committed to addressing each concern to improve our services. We regret the discomfort caused by room temperature and air conditioning issues, with our team actively investigating to prevent future occurrences. Apologies are extended for the malfunctioning TV remote and lack of communication from housekeeping, and we're implementing further training to improve service delivery. Regarding Netflix availability, we apologize for any confusion and will review amenities to enhance entertainment options. Your understanding and patience are appreciated, and we regret falling short of your expectations. Your feedback is invaluable, and we hope for the chance to provide you with the exceptional stay you deserve in the future.

8/10 不錯哦

Eric

喜歡：整潔度、員工素質和住宿環境和硬體
Amazing new fresh hotel . Room was very comfortable , beds nice and bathroom modern and clean . Breakfast was ok , staff friendly . Only let down was the location .
於 2024 年 3 月住了 1 晚
ROSA TEAM 於 2024年3月16日回覆
Thank you for your review! We're thrilled to hear that you found our hotel amazing, with fresh and comfortable rooms, nice beds, and modern, clean bathrooms. We're glad you enjoyed your stay and that our staff made you feel welcome. We appreciate your feedback about the breakfast and will certainly take it into consideration for improvement. Regarding the location, we apologize if it didn't meet your expectations. We understand the importance of a convenient location and will strive to provide clearer information for future guests. Despite this, we're pleased to hear that you had an overall positive experience, and we hope to have the opportunity to welcome you back for another stay in the future!

10/10 有夠讚

Fausto，Hollywood

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall great place to stay. Just a bit of a walk from the river and other landmarks which wouldn’t be so bad if it wasn’t so hot and humid. Go during their “cooler” season. Spacious rooms and cool decor. Nice staff.
於 2024 年 2 月住了 1 晚
ROSA TEAM 於 2024年2月11日回覆
Thank you for sharing your positive experience! We're delighted that you appreciated our hotel's decor and found the room spacious. We strive to ensure your stay is enjoyable, and we look forward to welcoming you back! Best regards: ROSA TEAM

10/10 有夠讚

HONGBING

comfortable stay
於 2023 年 12 月住了 1 晚
ROSA TEAM 於 2023年12月22日回覆
What a delightful review to receive! We're thrilled to hear that your stay was enjoyable, and it would be our pleasure to welcome you back for another fantastic experience. Stay safe and see you again soon! Best wishes.

10/10 有夠讚

Yeow Lee

於 2023 年 11 月住了 1 晚
ROSA TEAM 於 2023年12月22日回覆
What a delightful review to receive! We're thrilled to hear that your stay was enjoyable, and it would be our pleasure to welcome you back for another fantastic experience. Stay safe and see you again soon! Best wishes.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pretty Boutique Hotel
Wonderful hotel with friendly staff and round the clock security. Decor was strict to the theme and owner is very proud of the Rosa name as many of the items in the room bore it's name. Hot shower was ever ready and perhaps a little too much cos even the tap had hot water! Wasn't walking distance to Jonker and breakfast wasn't fantastic. Grab to most attractions were within RM12. Allocated room was just above the conference room and there was a conference that started at 9am on a Saturday! Sound-proofing should be improved as we were woken up by cheers, clapping and noises from the conference room. Feedback to the staff was well-received as noise level was lower on Sunday but we were still woken up at 9am. There was no initiative to offer a room change despite our feedback. Parking was plentiful but sheltered parking lots were limited.
Hotel Building
Street level lounge. Access card only after late. Always had a doorman around
Lift lobby
Rooms Exterior
於 2023 年 11 月住了 2 晚
ROSA TEAM 於 2023年11月25日回覆
Greetings! Thank you for your review and rating. It is with great pleasure to read that you had an enjoyable stay experience with us. Our sincere apology for the disturbance from a group event and that you weren't offered another room during your stay. We regret our mistake. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes:

6/10 一般般

Suresh

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
If you ask me if I would stay here again? Yes I would. 1. Since the lobby is on the 1st floor, the guest receiving area /lounge should have a more proactive or trained staff. A security guard may not cut it. 2. Room service should be made available. At the time I was there, food can be ordered on the phone but guest has to collect the food from cafe. 3. The breakfast buffet should have a better spread for 38.10/pax. 4. Maybe place to hang cloths should be a bit longer. 5. The room I stayed was for 4 person. The number of power outlets were limited for guests use and kinda not very convenient to plug or unplug. These comments are my personal opinion. It is not meant to tarnish the hotel’s reputation. I feel if these small things are looked at, it would be a better place to stay. Otherwise, cleanliness is excellent, very spacious and comfortable room, staff at reception and cafe are always smiling, ample parking, not too far from town centre.
於 2023 年 11 月住了 2 晚
ROSA TEAM 於 2023年11月25日回覆
Greetings! Thank you for your review and rating. It is with great pleasure to read that you had an enjoyable stay experience with us. Your feedback is highly appreciated. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes:

10/10 有夠讚

Jojo Soh

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotels
Unique hotel with great room. Location is ok as can take grab to place of interest Nearby walking to eatery and massage
於 2023 年 11 月住了 1 晚
ROSA TEAM 於 2023年11月11日回覆
Greetings! Thank you for your review and rating. It is with great pleasure to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes:

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
ROSA TEAM 於 2023年11月7日回覆
Greetings! Thank you for your review and rating. It is with great pleasure to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes:

6/10 一般般

Mike

於 2023 年 9 月住了 2 晚
ROSA TEAM 於 2023年10月23日回覆
Greetings! Thank you for your rating. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes.

10/10 有夠讚

Fabienne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Neues Lieblingshotel gefunden ;-)
Phantastisches Hotel: modern eingerichtet (Industrielook), sehr sauber, grosses Zimmer, nettes Personal und gute Auswahl beim Frühstück (auch hier: sehr sauber und aufmerksam)! Bis ins Zentrum des Städtchens sind es ca. 20 Minuten zu Fuss.
於 2023 年 9 月住了 1 晚
ROSA TEAM 於 2023年9月20日回覆
Greetings! Thank you for your review and rating. It is with great pleasure to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

10/10 有夠讚

Ann

於 2023 年 8 月住了 3 晚
ROSA TEAM 於 2023年9月10日回覆
Greetings! Thank you for your rating. It is with great pleasure to know that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

8/10 不錯哦

Thor

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Farhad very helpful
We were impressed with the housekeeping service....impressed with Farhad from Bangladesh. He was very responsive to our needs.
於 2023 年 8 月住了 4 晚
ROSA TEAM 於 2023年9月1日回覆
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. Your commendation on our crew, Farhad, is highly appreciated and shared. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes.

8/10 不錯哦

May

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Is a great place for short trip and the staff’s & services was great! 👍👍👍
於 2023 年 7 月住了 1 晚
ROSA TEAM 於 2023年7月30日回覆
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes.

10/10 有夠讚

Azhar

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very cozy and comfortable place to stay.
於 2023 年 6 月住了 1 晚
ROSA TEAM 於 2023年7月30日回覆
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

8/10 不錯哦

Chong

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Quaint Hotel with Aircon Issues
The only issue I have at Rosa Hotel which unfortunately is a big one for me was the air conditioning system. It is operated via split system and not centralized. Hence there is no way to adjust the fast speed which blows directly onto one of the beds for the Family Suite. The aircon vent was also loud and rattling. Apart from this, I would have rated the hotel high on all fronts.
於 2023 年 6 月住了 2 晚
ROSA TEAM 於 2023年7月30日回覆
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. Nevertheless, our sincere apology for the aircond issue in the room which had been looked into and serviced. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

8/10 不錯哦

ah San

於 2023 年 6 月住了 1 晚
ROSA TEAM 於 2023年7月30日回覆
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

10/10 有夠讚

Edwyn

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Conveniently located
於 2023 年 6 月住了 1 晚
ROSA TEAM 於 2023年7月30日回覆
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

10/10 有夠讚

Melissa

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Maybe can improve the toilet ventilation The smell of sewer is heavy
於 2023 年 6 月住了 1 晚
ROSA TEAM 於 2023年7月30日回覆
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. Nevertheless, we sincerely apologize for the bathroom sewage issue that had caused you unpleasantness during your stay. It had been looked into and regular check is done. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

10/10 有夠讚

Hweelon

於 2023 年 5 月住了 1 晚

8/10 不錯哦

kelvin

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice food nearby , only one room card, walkway are warm no aircon.
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Chin Joo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay here if you are in Malacca
Very nice and clean hotel. The staff is professional and polite. A lot of eco-friendly elements, like the use of fans along the corridors leading to the rooms rather than air conditioning everything. Security guard is always around.
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Shigeyoshi

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 2 晚

10/10 有夠讚

Raja Mohamed

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Love love love
I totally fell in love with this hotel. Love the grungy industrial vibe of the entire place. All very tastefully done and comfortable. Check in was fast and courteous. Room is Huge and clean. Facing the courtyard, it gives a new York kinda look. Breakfast is also nice and yummy.
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Arswitaa

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The customer service was great. And the antique set up
於 2023 年 2 月住了 1 晚

8/10 不錯哦

Derek

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 2 晚

10/10 有夠讚

Warren

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Unique decorations
於 2023 年 2 月住了 1 晚

10/10 有夠讚

mohamed

於 2023 年 2 月住了 1 晚

10/10 有夠讚

Ho

10/10 有夠讚

Pik Wan

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 1 晚