My review and feedback is specific to the special villa suite
The advertisement of the room being 100M from the hotel is a bit misleading. The villa is an entirely different address, offsite from the hotel and in a residential area. Access to the villa through the hotel back gate.
The unit is more an AirBnb not not really a hotel room. The house is nice and spacious, but not readily accessible to Jalan Tun Tan Cheng Lock. Most visitors would assume that the facilities are located near the advertised street address, where it's easily manageable to reach the main attractions.
Eugene
於 2024 年 3 月住了 2 晚
10/10 有夠讚
Ng
親子旅遊
2024 年 3 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommend for family. Amaze by the spaciousness room.
Ng
於 2024 年 3 月住了 1 晚
8/10 不錯哦
真實旅客
家庭旅遊
2024 年 3 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall not a bad experience. However not suitable for old folks or small kids due to the narrow staircase.
真實旅客
於 2024 年 3 月住了 2 晚
10/10 有夠讚
June
家庭旅遊
2024 年 3 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
June
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Jude Joseph
2023 年 11 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jude Joseph
於 2023 年 11 月住了 1 晚
8/10 不錯哦
Niina
2023 年 9 月 15 日
Niina
於 2023 年 9 月住了 1 晚
10/10 有夠讚
wing keng
2022 年 12 月 23 日
wing keng
於 2022 年 12 月住了 1 晚
10/10 有夠讚
Sung Beng
2022 年 12 月 4 日
Sung Beng
於 2022 年 12 月住了 1 晚
8/10 不錯哦
SABARINA LAILA
2022 年 12 月 4 日
SABARINA LAILA
於 2022 年 12 月住了 1 晚
2/10 很糟糕
Goh
2022 年 9 月 16 日
Goh
於 2022 年 9 月住了 1 晚
10/10 有夠讚
Tang
家庭旅遊
2022 年 9 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like:
cleanliness, the Superior King room can accommodate for 4 pax. It's a great idea for family with kids but might not be good for elderly since the bedroom is at the upstairs. The design gives the feeling of relax, comfort..
I don't like:
the ground floor is quiet and should make the atmosphere more lively. However the main hotel "Heeren Palm Suite" at the opposite is a good one...
it's a good experience staying in a Baba-Nyonya hotel in Melaka! What do you think having a cup of coffee in a Baba-Nyonya hotel?
Tang
於 2022 年 9 月住了 1 晚
10/10 有夠讚
Janey
家庭旅遊
2022 年 8 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property is clean and well kept. Beautiful building/rooms with a mix of old charm and modern touch. Lovely staff.
Janey
於 2022 年 8 月住了 2 晚
10/10 有夠讚
Chrisleen Lee
2022 年 7 月 9 日
Chrisleen Lee
於 2022 年 7 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2022 年 6 月 7 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay and great customer service
One of our favourite stays in Malacca. The service staff are excellent and go all the way to help. However, they had to shuttle between Heereen Palm Suites and Heereen Straits Hotel. Breakfast was a decent spread of local food and we loved the handmade epok epok with lots of fillings (and feelings). Great location but a nightmare getting Grab into and out of the area during the long holiday weekend, otherwise it should be fine. Overall, a pleasant stay for a family of 4.
真實旅客
於 2022 年 6 月住了 2 晚
10/10 有夠讚
Chrisleen
2020 年 12 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was great..got an upgrade for my birthday