鄰近海灘

海洋國際飯店的評分

3 out of 5
海洋國際飯店
1 Bridge Road, Illawong Beach, East Mackay, QLD

評論

8.8

有夠讚

10 分,有夠讚;253 則評論中有 135 則" "
8 分,不錯哦;253 則評論中有 90 則" "
6 分,一般般;253 則評論中有 24 則" "
4 分,不太好;253 則評論中有 2 則" "
2 分,很糟糕;253 則評論中有 2 則" "

9.0/10

整潔度

9.0/10

員工素質

9.0/10

設施服務

8.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Hayley

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Always good here..the staff are so amazing and friendly and the room is always spotlessly clean and comfortable
於 2023 年 11 月住了 1 晚
Kevin 於 2023年11月30日回覆
Hayley, Thanks for your lovely review. Always a pleasure to have you stay with us and we look forward to seeing you again.

10/10 有夠讚

Cheryl

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to beach, live music and excellent restaurant.
於 2023 年 10 月住了 4 晚
Kevin 於 2023年11月3日回覆
Hi Cheryl, Thanks for your great review.

10/10 有夠讚

Belinda

喜歡:整潔度、員工素質和住宿環境和硬體
Always a great stay here - only place we stay in Mackay. In a great convenient area, Lovley staff, beautiful pool & not very far to walk to the beach
於 2023 年 10 月住了 3 晚
Kevin 於 2023年11月3日回覆
Hi Belinda, Thank you for choosing to stay with us and we look forward to seeing you each and every time.

6/10 一般般

Mitchell

於 2023 年 10 月住了 2 晚
Kevin 於 2023年10月23日回覆
Hi Mitchell,Thank you for taking time to submit a review.

10/10 有夠讚

Brittney

喜歡:整潔度、員工素質和住宿環境和硬體
Lovely stay, will be staying here again
於 2023 年 10 月住了 1 晚
Kevin 於 2023年10月19日回覆
Thanks! Brittney, glad to hear you had a lovely stay and we look forward to seeing you again.

10/10 有夠讚

Ivonne

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay. 😊
於 2023 年 9 月住了 1 晚
Kevin 於 2023年10月6日回覆
Ivonne, Thank you for your review and glad to hear you enjoyed your stay.

10/10 有夠讚

Patricia

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The family room was the perfect choice for my daughter , her three children and myself while passing through Mackay conveniently situated close to Mackay airport.
於 2023 年 9 月住了 1 晚
Kevin 於 2023年10月6日回覆
Patricia, Thank you for your review. Glad to hear the family room met your requirements. We look forward to seeing you again.

8/10 不錯哦

Hamish

喜歡:整潔度和員工素質
On the most part a comfortable and pleasant stay with family, the only thing was a car parked so close to mine that I couldn’t get I. And my door was damaged. This is no reflection on the staff or the property. Just annoying, would stay again and recommend
於 2023 年 9 月住了 1 晚
Kevin 於 2023年9月12日回覆
Hi Hamish, Thank you, we appreciate you taking time to submit a review and it was good to hear you had a comfortable and pleasant stay with us. Although the carpark has markers to identify vehicle parking spaces, a little courtesy from other drivers to park correctly would go a long way to prevent any incidents occurring.

10/10 有夠讚

Richard

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
View of lawn and bush, short walk to the beach. Light and airy dining with inside and outside options. Excellent and friendly service.
於 2023 年 8 月住了 2 晚
Kevin 於 2023年8月13日回覆
Richard, we appreciate your feedback, thank you!

10/10 有夠讚

Janine

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Loved our stay
Have stayed here several times and wouldn’t stay annywhere else. Love the renovations to the pool and restaurant. Really loved our stay
於 2023 年 8 月住了 1 晚
Kevin 於 2023年8月13日回覆
Thanks! Janine, we appreciate your feedback and thank you for staying with us.

10/10 有夠讚

Beverley

喜歡:住宿環境和硬體
於 2023 年 7 月住了 1 晚
Kevin 於 2023年7月30日回覆
Beverley, Thank you! We appreciate you taking time to submit a review..

10/10 有夠讚

Linda

家庭旅遊
喜歡:整潔度和住宿環境和硬體
It was a very clean and tidy motel. I loved the little balcony with seating. The indoor seating was awesome to sit and enjoy my morning coffee to start the day. My room has an awesome shower with heaps of hot water. Great stay. The trees trimmed to enjoy the view would make this motel perfect! Other than that a very enjoyable stay
於 2023 年 7 月住了 1 晚
Kevin 於 2023年7月9日回覆
Hi Linda,Thanks for your feedback! Glad you had a great stay with us. It would be good to have the tops of the trees trimmed for better views although the trees are located on council land and form part of the beach management plan to prevent beach erosion.

10/10 有夠讚

Kathleen

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
I love the restaurant and pool area. Staff were all lovely.
於 2023 年 5 月住了 1 晚
Kevin 於 2023年5月22日回覆
Thanks Kathleen, we really appreciate your kind comments.

10/10 有夠讚

Chris

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
amazing "Big Brekky"
Nice Hotel in a quiet location despite being 5 mins from the airport. Very friendly staff, very nice dinner, comfy bed and amazing breakfast, the "Big Brekky" was tremendous.
於 2023 年 5 月住了 1 晚
Kevin 於 2023年5月21日回覆
Hi Chris,We are such a peaceful and quiet hotel as we are not under the airport flight path. Glad you enjoyed your stay especially the big brekky, great way to start your day. We look forward to seeing you again.

8/10 不錯哦

Neill,Gawler West

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
First time to Mackay and it was what we expected. Room was great, balcony looking over the pool, friendly staff, accommodating, meals were great, little on the high side, but worth it. Pool area was great, the hotel had weddings, birthdays, gender reveals, bands, it was well controlled, not too loud and quiet in the room, it was almost like we were a part of it! 3-minute walk to the beach, wonderful location, we got taxis everywhere, 10-15 minutes from everything, well worth the stay.
於 2023 年 4 月住了 3 晚
Kevin 於 2023年4月27日回覆
Hi Neill, thank you for your review. Glad to hear you enjoyed your stay and our staff were friendly and accommodating. Looking forward to seeing you again on your next trip to Mackay.

8/10 不錯哦

Carli

喜歡:員工素質和設施服務
It was comfortable and the price of the room was economical for the number of people sleeping in it.
於 2023 年 4 月住了 1 晚
Kevin 於 2023年4月12日回覆
Carli, thank you! We appreciate you taking time to submit a review.

10/10 有夠讚

kevin

於 2023 年 2 月住了 2 晚
Kevin 於 2023年3月5日回覆
Kevin, Thank you so much for a great review. Looking forward to seeing you again on your next visit to Mackay.

10/10 有夠讚

Darren

於 2023 年 1 月住了 1 晚

10/10 有夠讚

Helen

於 2022 年 10 月住了 1 晚
Kevin 於 2022年11月3日回覆
Thank you Helen, we appreciate your feedback.

10/10 有夠讚

Katherine

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were super friendly and helpful
於 2022 年 9 月住了 2 晚
Kevin 於 2022年9月12日回覆
Thanks Katherine. We appreciate your feedback.

10/10 有夠讚

Jenny

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean. Super comfortable bed. Great brekky.
於 2022 年 8 月住了 1 晚
Kevin 於 2022年8月11日回覆
Thanks Jenny, glad to hear your enjoyed your stay.

10/10 有夠讚

Kath

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 8 月住了 1 晚

6/10 一般般

melissa

親子旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Close to the beach. The rooms were outdated. There was no microwave, the aircon did not heat so we were freezing.
於 2022 年 7 月住了 1 晚
Kevin 於 2022年7月24日回覆
Thanks Melisa, we appreciate you taking time to submit a review. A microwave and a heater is available upon request, please contact reception anytime as we are always here to help.

10/10 有夠讚

Julie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were friendly, rooms were very clean and the great ambience.
於 2022 年 4 月住了 6 晚

8/10 不錯哦

Kirstie

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
-
於 2022 年 4 月住了 3 晚
Kevin 於 2022年4月18日回覆
Kirstie,thank you.

10/10 有夠讚

Abi

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 1 月住了 7 晚

10/10 有夠讚

ABERN

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Near the beach is definitely a plus
於 2021 年 12 月住了 3 晚

10/10 有夠讚

Mukul

喜歡:整潔度和員工素質
Great customer service.
於 2021 年 12 月住了 6 晚

10/10 有夠讚

Bruce

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely caring staff that took a genuine interest in their customers.
於 2021 年 12 月住了 1 晚
Kevin 於 2021年12月14日回覆
Thank you for your feedback and for taking the time to submit a review.

10/10 有夠讚

NICOLE

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The friendliness of the staff. I arrived very early due to flight changes with Covid and they let me into my room at 8am which was incredible. The food is delicious and the walking tracks nearby are great. The view from my room was so beautiful.
於 2021 年 11 月住了 1 晚
Kevin 於 2021年12月14日回覆
Thank you Nicole. We appreciate your feedback and are glad you enjoyed your stay. Looking forward to seeing you again.

8/10 不錯哦

Lawrence

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean facilities. Limited off the street parking disappointing.
於 2021 年 10 月住了 1 晚
Kevin 於 2021年10月10日回覆
Lawrence, Thank you. We appreciate your feedback. Unfortunately, due to the building being painted there was some larger machinery that occupied the parking area. Our sincere apologies for any inconvenience this may have caused.

10/10 有夠讚

Jaycen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Website does not do this place justice. We were coming in late from Hervey Bay and there was not much accommodation available by the time we checked Wotif as we weren’t too sure if we were going to stop in Mackey or push on through. We decided to stop the night and made our selection based mainly on price but also by the general look of the place and location because we did not want to be on a main road due to the noise. When we arrived we were both quite surprised as the place was far more modern than expected and a lot bigger than the photos we saw. I did call ahead to make sure we could check in late and the lady said that the counter is attended 24/7. As we were making our way to our room, we passed the restaurant and were relieved that it was still open so we quickly dropped our bags off, briefly took in the view and ocean breeze from the balcony then headed straight back down for a meal. The food was delicious and the portions were generous. We chose to sit outside in the pool area to eat our meal as it was beautifully lit which provided a relaxing atmosphere but also to take in the beautiful breeze and we’re visited by a local possum which thrilled the kids. Overall we were not disappointed by anything and our stay was a welcomed break from a 1500 klm drive. The staff were so friendly and professional as well. If passing through Mackay, be sure to check this place out, you won’t be disappointed. The hotel is right on the beach. The restaurant also does breakfast.
於 2021 年 9 月住了 1 晚
Kevin 於 2021年10月5日回覆
Jaycen, Thank you for your great review. Glad to hear we were able to provide you with a relaxing place to stay and enjoy after such a long trip. We are in the process of developing a new website, including new images of our recent renovations, ideally capturing your experience. Looking forward to seeing you again in the future.

10/10 有夠讚

William

喜歡:整潔度、員工素質和住宿環境和硬體
Love this place been going here for the last 5 years.
於 2021 年 9 月住了 1 晚
Kevin 於 2021年10月4日回覆
Thanks! William. We appreciate your feedback.

10/10 有夠讚

Demetry

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚
Kevin 於 2021年9月28日回覆
Demetry, Thank you! We really appreciate you finding time to submit your review.

8/10 不錯哦

Margaret

喜歡:整潔度和員工素質
於 2021 年 9 月住了 1 晚

10/10 有夠讚

Linda

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location is absolutely beautiful and the facilities are great.
於 2021 年 9 月住了 2 晚
Kevin 於 2021年9月12日回覆
Thank you for staying with us. We appreciate your feedback.

10/10 有夠讚

Anne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This would have to be one of the best hotels we have stayed in. The service was faultless from check in and continued for the two days.
於 2021 年 8 月住了 2 晚
Kevin 於 2021年9月1日回覆
Thank you, Anne. Pleased to hear you enjoyed your stay. Looking forward to seeing you again.

10/10 有夠讚

Maria

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice facilities. Comfortable beds. Close parking. Great shower!
於 2021 年 8 月住了 1 晚
Kevin 於 2021年8月31日回覆
Maria, Thank you for staying with us. We appreciate your feedback.

8/10 不錯哦

真實旅客

喜歡:設施服務
Nice to be near the coast, a little aging and the front desk weren’t overly friendly, but all other staff were lovely.
於 2021 年 8 月住了 1 晚
Kevin 於 2021年8月19日回覆
Thank you for your review. Your feedback will help us work towards consistently providing a valued customer experience.

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度和員工素質
Although a little dated, the place was spotlessly ckean and the staff were amazing and very helpful.
於 2021 年 7 月住了 1 晚
Kevin 於 2021年8月5日回覆
Thank you for staying with us. We are glad you enjoyed your stay.

8/10 不錯哦

Linda

團體旅遊
喜歡:整潔度、員工素質和客房舒適度
MacKay
Very nice room a little dated
於 2021 年 7 月住了 1 晚
Kevin 於 2021年7月18日回覆
Thank you for staying with us. We appreciate your feedback.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:員工素質
The Hotel was like a breath of fresh air. It was very clean and all the staff were excellent , from the front desk to housekeeping where nothing was a problem. The Restaurant was as good as it gets , great food and service. I would highly recomend this Hotel
於 2021 年 6 月住了 6 晚
Kevin 於 2021年7月5日回覆
Thank you for the wonderful review. We are glad to hear you enjoyed your stay and look forward to seeing you again sometime.

10/10 有夠讚

真實旅客

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean and a view of the ocean a king size bed the staff where friendly and helpful on arrival easy parking
於 2021 年 5 月住了 1 晚
Kev 於 2021年5月4日回覆
Fantastic! Glad you enjoyed your stay. Thanks for the great review.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The service as always was excellent and the rooms clean and presentable. Will be staying here again next time.
於 2021 年 4 月住了 4 晚
Kevin 於 2021年5月3日回覆
Thank you for staying with us and submitting your review. We look forward to seeing you again.

10/10 有夠讚

Jordana

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It all great
Great hotel, great service, great location, yummy breakfast.
於 2021 年 4 月住了 1 晚
Kevin 於 2021年5月3日回覆
Thank you Jordana. We appreciate your feedback.

10/10 有夠讚

真實旅客

於 2021 年 4 月住了 1 晚
Kevin 於 2021年5月3日回覆
Thank you for staying with us. We appreciate your feedback.

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean rooms, comfortable bed, everything looked new and modern, the diner downstairs at the hotel is affordable with nice meals. Only downside would be the room I stayed in didn’t have much of a view. But otherwise a very nice comfortable and cosy hotel. Highly recommend.
於 2021 年 4 月住了 4 晚
Kevin 於 2021年4月15日回覆
Thank you for your review. Glad to hear you enjoyed staying with us. We look forward to seeing you again.

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Like - location, quality, view from my room, spa bath Improve - Provide Eco toiletries (e.g. not tiny plastic containers), power points near bed needed & bathroom could do with a hand towel rack & exhaust fan.
於 2021 年 4 月住了 2 晚
Kevin 於 2021年4月12日回覆
Thank you for staying with us. We appreciate your feedback and look forward to seeing you again.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 4 月住了 1 晚
Kevin 於 2021年4月20日回覆
Thank you for staying with us.

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The spaciousness of the room and quietness of the beach area. Fab salmon for dinner well done chef.
於 2021 年 3 月住了 2 晚
OI 於 2021年3月7日回覆
Thank you for staying with us. We are glad you enjoyed your stay.