Fantastic stay here and lovely south african lady at reception.
Sherona
4/10 不太好
Cherrie
家庭旅遊
2024年1月16日
Furniture was ripped in lounge-tv in lounge didn’t work - paint peeling in ensuite- this was meant to be an executive apartment- certainly significantly below standard.
Cherrie
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Andries,Moranbah
2024年1月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, clean and safe
Andries
於 2023 年 12 月住了 4 晚
2/10 很糟糕
Venesa
家庭旅遊
2023年12月31日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
The receptionist was lovely. The room was sub standard for the price. It stunk of bleach, coming from bathroom sink. The tiles had dirty work boot prints all over them. The fans were covered in thick dust. The room was hot upon arriving and didn't seem to cool down. The bedrooms had better aircon. The balcony had 2 chairs and 1 small table. Room was booked for 3 people and slept 4. The dining table had rust and long time grim under glass. Only one of the 2 keys given to us worked. The pool has rubbish all around it. Loads in the garden beds.
On the plus side the beds were comfortable. For the price, I would stay elsewhere.
Venesa
於 2023 年 12 月住了 1 晚
8/10 不錯哦
Tricia
家庭旅遊
2023年12月9日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Myself and my family find the oaks very comfortable and ideal to convenience
But each time we had been there the quality of furniture and repairs needed makes it quite questionable for the value of money I spend to stay there
Tricia
於 2023 年 12 月住了 1 晚
6/10 一般般
CJ
2023年11月17日
CJ
於 2023 年 11 月住了 3 晚
8/10 不錯哦
Robert
情侶出遊
2023年11月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Proximity to Canelands, Great bathroom. Spotlessly clean
Robert
於 2023 年 11 月住了 2 晚
8/10 不錯哦
Sheree
2023年10月31日
喜歡:整潔度
不喜歡:員工素質
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Sheree
於 2023 年 10 月住了 2 晚
8/10 不錯哦
Nancy
2023年10月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Nancy
於 2023 年 10 月住了 3 晚
8/10 不錯哦
Robyn
情侶出遊, 商務旅客
2023年10月18日
喜歡:員工素質和設施服務
The lounges in reception really need replacing - doesn’t give a good first impression. Carpet in room very worn. Housekeeping is hit and miss. Sometimes bed made but not always and missed us completely one day (as we returned late we couldn’t tell anyone reception was closed). Restaurant isn’t always open so forget room service. The room we were in was extremely hot for October and the Aircon doesn’t go lower than 19 so rather uncomfortable and doesn’t cool down until late evening. Rather disappointed as we often stay at Oaks (and are away usually 200-300 nights per year) and this isn’t their usual standard.