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洛杉磯北部/格蘭岱爾希爾頓飯店的評分

3.5 out of 5
洛杉磯北部/格蘭岱爾希爾頓飯店
100 W Glenoaks Blvd, Glendale, CA

評論

8.0

非常好

10 分，有夠讚；1000 則評論中有 472 則" "
8 分，不錯哦；1000 則評論中有 232 則" "
6 分，一般般；1000 則評論中有 132 則" "
4 分，不太好；1000 則評論中有 83 則" "
2 分，很糟糕；1000 則評論中有 81 則" "

8.4/10

整潔度

8.4/10

員工素質

7.8/10

設施服務

7.8/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

?

於 2023 年 3 月住了 3 晚

8/10 不錯哦

Yifei

於 2022 年 6 月住了 1 晚

6/10 一般般

JUN

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
入驻停车和服务态度都很nice，很开心，就是夜里睡觉时隔壁入住，试图推开我这边的门，把我吓一跳，很久后才入睡。以后这种套间分开租的时候，能否门上挂一下免打扰的牌子，免得互相影响
於 2019 年 10 月住了 1 晚
HILTONGCAGM 於 2019年11月13日回覆
We really appreciate the feedback and are so sorry you had a bothersome neighbor. The connecting doors cannot be opened from the other room unless you actually unlock it from your side. In the future please contact the front desk right away and we will take care of that. Thank you again for sharing your experience and we hope you will consider staying with us on your next trip to the Los Angeles area.

4/10 不太好

真實旅客

情侶出遊
喜歡：員工素質
不喜歡：整潔度
They basically just changed your towers and the bed sheet is dirty.....
於 2019 年 4 月住了 3 晚
HILTONGCAGM 於 2019年4月10日回覆
Thank you for taking the time to share your experience with us. We are so sorry you were disappointed in the housekeeping service. This will definitely be shared with our housekeeping team and we hope you will consider staying with us in the future.

8/10 不錯哦

Matthew，Auckland

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Well equipped gym. Surprised there were no laundry facilities.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Jan

情侶出遊
喜歡：整潔度和設施服務
The restaurant food was excellent. The internet was terrible.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

IGNACIO

喜歡：整潔度、員工素質和住宿環境和硬體
Love it
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Amy

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I stay here frequently. It’s safe & clean. Staff is friendly & helpful! I highly recommend
於 2024 年 3 月住了 2 晚

2/10 很糟糕

Tanya

家庭旅遊
不喜歡：整潔度和員工素質
I would not recommend this hotel. The staff is not accommodating at all. After a long 8 hour drive, I requested a quiet room. So the hotel staff put me right in front of the ice machine. When I went back to ask her if she could change my room, I was told that I would have to pay an upgrade to move to a different room, I also spoke with the manager who reiterated the same thing. Mind you, I paid $278 for the room for one night, They were not accommodating whatsoever. The room was old and worn. The bathroom had hair in (not mine). The tub was stained and looked dirty. It definitely needs a complete remodel and a good scrub down.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Madeleine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
our room was just outside the ice maker and you could hear it at all hours of the night, but thats my only complaint
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Lilliana

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The service was great. Not ce staff
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Patricia

喜歡：整潔度、員工素質和住宿環境和硬體
Stay was very comfortable
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Luis

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amaizing hotel like my house
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Mary

喜歡：整潔度、員工素質和住宿環境和硬體
Convenient clean
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Hillary

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a great stay, used nearly every feature of the room: the iron and ironing board and mini fridge were more than satisfactory, loved that most of the lights in the room dimmed easily. The staff was very helpful when we needed help with more towels and a plunger. My only constructive feedback is that the hair dryer was not very hot/powerful so it took 3x longer than it usually does to blowdry my hair!
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Edli

喜歡：整潔度、員工素質和住宿環境和硬體
I like hotel
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Artak

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We really liked it.
於 2024 年 3 月住了 1 晚

6/10 一般般

Victor Hugo

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Very old facilities... I am not satisfied with the price I paid and the room I got. Noisy and old overall
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Krista，Nashville

喜歡：整潔度
於 2024 年 3 月住了 1 晚

10/10 有夠讚

gagik

喜歡：整潔度、員工素質和住宿環境和硬體
We love it
於 2024 年 3 月住了 4 晚

8/10 不錯哦

Juan Pablo

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
My stay at the hotel was generally satisfactory. The facilities were clean and well-maintained, and the staff seemed friendly and helpful. However, my experience was marred by a strike by employees that occurred on my second day. While I acknowledge the employees' right to strike, the lack of measures by the hotel to mitigate the impact on guests was disappointing. The noise and uncomfortable atmosphere in the lobby made our stay less enjoyable. I believe the hotel should have taken steps to ensure that guests were not affected by this situation, such as providing alternative quiet areas or clearly communicating the situation to guests in advance. Overall, while the hotel itself was fine, I would expect better handling of such circumstances by the staff in the future.
於 2024 年 3 月住了 4 晚

8/10 不錯哦

Mike

喜歡：整潔度和員工素質
We had no problems during our five-night stay. The staff was helpful, our rooms clean and the building reasonably well maintained. My only complaint is that the wifi was slow.
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Jeremi Thomas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a very nice hotel with a very good room. The staff was very kind and friendly to me and also helpful too I would gladly stay here again.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Vida

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
the only issue was , elevator toparking did not work .
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Razmik

家庭旅遊
喜歡：整潔度和設施服務
不喜歡：員工素質和住宿環境和硬體
This is not the first time we’ve stayed in this hotel but it was the first time that we didn’t get room service and cleaning for one night of our stay and they didn’t accept the mistake according to the explanations we received because we didn’t book the hotel directly from them they are not responsible
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Anita

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Asela

喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Christina

The shower broke on us we couldn’t even take a shower in our own room and nothing was composited for it
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Chad Michael

喜歡：整潔度、員工素質和住宿環境和硬體
Close to shops and dining
於 2024 年 3 月住了 2 晚

6/10 一般般

Rosemberg

情侶出遊
喜歡：整潔度
The valet staff were extremely rude, did not greeted us. We were trying to get valet and he asked me to move out of the way. Instead of greeting and asking us I we wanted valet service
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Sara

喜歡：住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

haykaz

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Leilani

喜歡：整潔度、員工素質和住宿環境和硬體
Will recommend
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Karapet

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Andy

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jose

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice and clean room very spacious and friendly
於 2024 年 3 月住了 2 晚

6/10 一般般

George

不喜歡：整潔度
於 2024 年 3 月住了 2 晚

10/10 有夠讚

sarkis

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Anna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Alejandro，Oaxaca

家庭旅遊
喜歡：員工素質
Hotel de prestigio pero ya necesita mayor mantenimiento, almohadas necesitan cambiarse, estacionamiento amplio y cerca a pie o en auto con varios restaurantes y tiendas, personal muy atento y disponible siempre
於 2024 年 2 月住了 4 晚

10/10 有夠讚

CO

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location! Very close to Americana brand mall, beautiful restaurantes, fast food close! The area Glendale safe and beautiful
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Jessica

家庭旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
For this being a Hilton hotel the lobby was beautiful but the rooms were ugly, dirty, old, beds were small definitely not a queen size as advertised and practically on the ground ontop of the box spring. I also killed a spider in the room and the sheets did not feel clean.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Patrick，Tualatin

喜歡：整潔度、員工素質和住宿環境和硬體
My room was clean and orderly, and check in was very easy. The staff was friendly and helpful. There were many dining options close by within walking distance, especially down Brand.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Anastas

喜歡：整潔度、員工素質和住宿環境和硬體
fast service
於 2024 年 2 月住了 1 晚

6/10 一般般

James

喜歡：整潔度、員工素質和住宿環境和硬體
Keys did not work upon check in, not usually a big deal, but needed to hit a wedding and the extra time it took to check in….. Upon check out requested a bottle of water, associate at the front counter needed to verify that we were a guest, actually stayed at the hotel, and were currently checked in……I guess the luggage and garment bags upon leaving the lobby was a total ruse to scam the Hilton out of a single bottle of Kirkland water-
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Sona

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Juan Carlos

於 2024 年 2 月住了 2 晚

10/10 有夠讚

Paulo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location & setup of this hotel is very convenient.
於 2024 年 2 月住了 1 晚

6/10 一般般

Garen

喜歡：員工素質
The property and the lobby area is very nice and clean but as you walk into the room, the wallpaper is damaged, shower had previous persons hair all over the bathtub and bathroom floor. Water pressure was very low and not much of hot water. The TV worked but if you wanted to go into the guide, it didn't work. Staff at the bar downstairs was very very nice and the food I ordered was very good.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jessica

於 2024 年 2 月住了 1 晚