55-吋平面電視、有線頻道、電視、付費電影

洛杉磯機場大廈希爾頓飯店的評分

4 out of 5
洛杉磯機場大廈希爾頓飯店
5711 W Century Blvd, Los Angeles, CA

評論

7.4

不錯哦

10 分,有夠讚;4756 則評論中有 1918 則" "
8 分,不錯哦;4756 則評論中有 1026 則" "
6 分,一般般;4756 則評論中有 746 則" "
4 分,不太好;4756 則評論中有 522 則" "
2 分,很糟糕;4756 則評論中有 544 則" "

8.0/10

整潔度

8.0/10

員工素質

7.4/10

設施服務

7.4/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Tina

於 2024 年 3 月住了 2 晚

6/10 一般般

guijuan,rowland heights

親子旅遊
不喜歡:員工素質
要求送床上用品然后一直没有来,停车不方便,房间会听到飞机声音和空调有点吵
於 2024 年 3 月住了 1 晚

10/10 有夠讚

yufang

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
很好
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Tianfei

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

8/10 不錯哦

CHENG CHANG

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
還不錯的體驗
位置很方便,房間乾淨。
於 2023 年 12 月住了 1 晚
Franco Ramirez 於 2023年12月26日回覆
Dear 還不錯的體驗,We sincerely appreciate your positive feedback about your recent stay with us! It's wonderful to hear that you found our location convenient and your room clean. Our team is dedicated to providing a comfortable and enjoyable experience, and we're thrilled to know we succeeded during your visit.If you have any further comments or if there's anything specific you loved about your stay, we'd love to hear it. We're committed to continuous improvement and ensuring our guests have the best possible experience.Thank you for choosing the Hilton Los Angeles Airport, and we look forward to welcoming you back in the future.Best regards,

2/10 很糟糕

po shen

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
於 2023 年 12 月住了 2 晚
Franco Ramirez 於 2023年12月26日回覆
Dear po shen,Thank you for bringing your recent experience at the Hilton Los Angeles Airport to our attention. We're sincerely sorry to hear that your stay did not meet expectations. We would like to understand more about the issues you encountered. If you're open to it, please reach out to our front office team so that we can investigate and take appropriate actions.Kind regards,

10/10 有夠讚

Kenny

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Franco Ramirez 於 2023年12月26日回覆
Dear Kenny,A big thank you for choosing the Hilton Los Angeles Airport. We're thrilled to have had the opportunity to serve you. We're also glad to see that the lobby decorations stood out to you during your stay! If you have any suggestions, feel free to let us know. Your feedback is valuable to us and we look forward to hosting you again in the future!Best,

8/10 不錯哦

Yanfei

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
if they have microwave in the room. then will be better!
於 2023 年 12 月住了 3 晚
Franco Ramirez 於 2023年12月21日回覆
Dear Yanfei,Thank you for sharing your feedback regarding your recent stay at Hilton Los Angeles Airport. We appreciate your suggestion about having microwaves in the room, as it helps us understand your preferences better.We understand the convenience that amenities like microwaves can bring to our guests, and your input is valuable to us. While we currently do not have microwaves in our rooms, we will certainly consider your suggestion as we continually evaluate and enhance our guest offerings.If you have any further suggestions or if there's anything else we can do to improve your experience, please feel free to let us know. We appreciate your patronage and hope to welcome you back in the future.Warm regards,

10/10 有夠讚

CHI MING

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Franco Ramirez 於 2023年11月2日回覆
Thank you for the fantastic rating! We're thrilled to know you had a perfect experience during your stay. If you have any specific feedback or if there's anything more you'd like to share about your stay, please feel free to let us know. We're here to make your future visits just as exceptional. Looking forward to hosting you again soon!

10/10 有夠讚

zhou

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Franco Ramirez 於 2023年10月4日回覆
Dear Zhou,Thank you for taking the time to leave your review! We're glad to hear you had a great stay with us. If you ever want to provide more details about your experience, please feel free to share.

10/10 有夠讚

Tianpei

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Franco Ramirez 於 2023年9月13日回覆
Dear Tianpei,Thank you so much for taking the time to leave us a perfect rating! We're delighted to see that you had a wonderful experience during your stay. If you ever have specific feedback or suggestions you'd like to share, please feel free to reach out. We appreciate your support and look forward to welcoming you back soon!

6/10 一般般

真實旅客

家庭旅遊
我在住宿的5樓自動販賣機買投了三瓶汽水,食用期限都在2022年以前,在發現前已經喝掉一瓶,冰塊衛生也堪慮
於 2023 年 8 月住了 2 晚
Franco Ramirez 於 2023年9月7日回覆
I'm sorry to hear about your experience with the soda from our vending machine and the ice cubes. This is certainly not the level of service we aim to provide. Your feedback is important to us, and we will investigate and address these issues to ensure they don't happen again. Your satisfaction is our priority, and we hope to have the opportunity to improve your experience during any future stays.

10/10 有夠讚

Rui

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great breakfast
於 2023 年 8 月住了 1 晚
Hilton Team 於 2023年8月15日回覆
Dear Rui,Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us and breakfast We look forward to welcoming you back to our hotel in the not too distant future.

2/10 很糟糕

Junxiang

於 2023 年 8 月住了 1 晚
Franco Ramirez 於 2023年9月7日回覆
Dear Junxiang,We're sorry to hear that your recent experience did not meet your expectations. Your feedback is important to us, and we would appreciate any specific comments or concerns you may have so that we can work to improve.

6/10 一般般

xiu yun

於 2023 年 6 月住了 3 晚
Andy 於 2023年7月3日回覆
Good afternoon, Xiu Yun. Thank you for taking the time to leave a review with our property! I'm sorry to hear your recent stay with us wasn't the best. If you could take the time to let us know about your stay in the message center, we would we really appreciate it!

6/10 一般般

Hongyan

商務旅客, 親子旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The height limit of the self-parking lot is quite strict, and my suburban was unable to enter the hotel parking lot, so I was forced to use a valet parking service. Additionally, this is the hotel with the worst bathroom and shower facilities among all the hotels I have stayed in. The faucet was broken, and on the first day of my stay, once the water was turned on, it could no longer be turned off. The maintenance personnel quickly arrived and after the repair, the water was finally turned off by him. The next day when I took a shower, I found that the faucet that had been turned off couldn't be turned on. Then we had to find maintenance personnel again, and two people repaired the faucet with a screwdriver before it returned to normal. The water pressure in the sink is very low. The overall facilities of the room are very old, and the glass in the room is sealed, unable to circulate fresh air. I don't think I will choose to stay at this hotel again. However, the service provided by the hotel staff is very good, and I am very satisfied with this. Thank you.
Hilton Team 於 2023年5月12日回覆
Dear Hingyan,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with height restriction of parking and room maintenance We will be reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

4/10 不太好

ZHEN

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
极其糟糕的体验
住宿过程中,房间的马桶是堵塞的。淋浴设备也是坏的,无法使用。入住过的最差酒店
於 2023 年 4 月住了 1 晚
Andy 於 2023年5月11日回覆
Good afternoon, ZhenThank you for taking the time to leave a review with our property. We're sorry to see you didn't have the best stay with us. We hope the rest of your travels go well.

8/10 不錯哦

huichuan

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
Andy 於 2023年4月20日回覆
Good afternoon, Huichuan! Thank you for taking the time to leave a review with our hotel! We're very glad to see you enjoyed your stay! Safe Travels!

10/10 有夠讚

Lei

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
机场穿梭巴士的司机很好,帮你提行李上下。不用担心行李沉。
於 2023 年 4 月住了 1 晚
Andy 於 2023年4月11日回覆
Good afternoon, Lei!Thank you for taking the time to leave a review with our property. We love to hear how helpful our shuttle drivers were during your stay! Safe Travels,

10/10 有夠讚

Guanqiao

於 2023 年 3 月住了 2 晚
Andy 於 2023年3月30日回覆
Good morning, Guanqiao!Thank you for taking the time to leave a review with our property! I'm glad to see you enjoyed your stay with us! If you have any extra comments, feel free to let us know. Safe Travels,

10/10 有夠讚

Yu Lun

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Yue

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I gave full stars except its price
Andy 於 2023年1月17日回覆
Good morning, Yue!Thank you for taking the time to leave a review with our hotel. We're glad you enjoyed your time with us here! Safe travels!

10/10 有夠讚

YU WEI

於 2022 年 10 月住了 1 晚
Andy 於 2022年11月1日回覆
Hello Yu Wei! Thank you for taking the time to feedback with our property! We're glad you enjoyed your time with us!

4/10 不太好

Ruiyi

家庭旅遊
喜歡:住宿環境和硬體
不喜歡:員工素質
The service of the staff is horrible, doesn’t feel like stay in the Hilton hotel, it’s more like a motel feeling
於 2022 年 9 月住了 1 晚
Hilton Los Angeles Team 於 2022年10月5日回覆
We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again

8/10 不錯哦

Yumeng

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 9 月住了 2 晚

8/10 不錯哦

Chengwen

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
於 2022 年 9 月住了 1 晚
Hilton Los Angeles Team 於 2022年9月21日回覆
Thank you, Chengwen, for taking a moment to share your experience. I am pleased to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future.

2/10 很糟糕

xufeng

商務旅客
不喜歡:員工素質和住宿環境和硬體
真是五年前先进,先进退步极大的洛杉矶机场希尔顿
首先没有客房服务,其次押金退房不退,再来洗澡热水都没有洗了一周冷水澡,然后wifi极其不稳定,整体这个希尔顿就是个垃圾,今天搬去four points住了好多了。
於 2022 年 7 月住了 8 晚

10/10 有夠讚

Xing

於 2022 年 6 月住了 1 晚

6/10 一般般

Wen chin

家庭旅遊
喜歡:員工素質
於 2022 年 5 月住了 1 晚

8/10 不錯哦

Dina

於 2021 年 7 月住了 2 晚

10/10 有夠讚

Tony

於 2022 年 4 月住了 7 晚

8/10 不錯哦

Cheng Hwa

喜歡:整潔度和員工素質
於 2021 年 12 月住了 1 晚

8/10 不錯哦

Cheng Hwa

商務旅客
喜歡:整潔度和客房舒適度
於 2021 年 12 月住了 2 晚

6/10 一般般

chunching

商務旅客
喜歡:整潔度
Front desk always one staff only no mater for regular or Hilton honors. Take too long to check in /out
於 2021 年 11 月住了 1 晚

10/10 有夠讚

Wanyi

於 2021 年 11 月住了 3 晚

10/10 有夠讚

Yu

喜歡:員工素質、設施服務和住宿環境和硬體
於 2021 年 11 月住了 1 晚

10/10 有夠讚

Shuai

喜歡:員工素質、設施服務和住宿環境和硬體
good place
於 2021 年 10 月住了 2 晚

10/10 有夠讚

Zhilong

於 2021 年 10 月住了 2 晚

2/10 很糟糕

jiaming

情侶出遊
不喜歡:整潔度、員工素質和住宿環境和硬體
停车很难,停车费特别贵,
於 2021 年 10 月住了 1 晚

10/10 有夠讚

Fei

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
附近吃的比较少,楼下餐厅里食物种类很有限。摆渡车很方便。附近有加油站,加油站有小卖部。
於 2021 年 10 月住了 1 晚

8/10 不錯哦

Caichan

於 2021 年 10 月住了 4 晚

8/10 不錯哦

Dong

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pretty good
於 2021 年 10 月住了 1 晚

8/10 不錯哦

JIAN

於 2021 年 9 月住了 1 晚

10/10 有夠讚

Nida

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff Clean rooms
於 2021 年 9 月住了 1 晚

8/10 不錯哦

qun

於 2021 年 8 月住了 2 晚

10/10 有夠讚

Shuyi

於 2021 年 7 月住了 2 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 6 月住了 2 晚

8/10 不錯哦

真實旅客

於 2021 年 6 月住了 3 晚

10/10 有夠讚

YI-JU

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 6 月住了 2 晚

4/10 不太好

真實旅客

於 2021 年 6 月住了 1 晚