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加利福尼亞千橡歡朋套房飯店的評分

2.5 out of 5
加利福尼亞千橡歡朋套房飯店
510 N Ventu Park Rd, Thousand Oaks, CA

評論

8.6

有夠讚

10 分，有夠讚；1000 則評論中有 545 則" "
8 分，不錯哦；1000 則評論中有 299 則" "
6 分，一般般；1000 則評論中有 84 則" "
4 分，不太好；1000 則評論中有 36 則" "
2 分，很糟糕；1000 則評論中有 36 則" "

9.2/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.4/10

環保程度

評論

6/10 一般般

Wen Chang

10/10 有夠讚

dawei，北京

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
到了才知道还是Hilton HHonors的酒店，性价比很高，房间很大，床很舒服，设施新，整体服务也很好。值得推荐。

10/10 有夠讚

Zhiyan，china

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
推荐
酒店很好，餐更好吃，推荐

8/10 不錯哦

Katherine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My family and I stayed here for one night. Property clean and safe. Staff friendly and helpful. Breakfast is good and not cramped. Shower flow was plentiful. Beds were a bit hard for us as we sleep better in softer beds. Freeway was nearby and constant white noise. Pool small but warm. Hot tub available.
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月13日回覆
Hello Katherine,Thank you for taking the time to share your recent stay experience. We are delighted to hear you enjoyed your stay at our property. We hope to welcome you back again soon!

10/10 有夠讚

Van

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Annie 於 2024年4月8日回覆
Hello Van,Thank you for sharing your feedback. We are glad to see you enjoyed your stay. We hope to welcome you back again soon!

2/10 很糟糕

Kevin

When we arrived late evening to check-in we were told by the gentleman at the front desk that their wasn't a room for us because EXPEDIA had overbooked. We had booked this room 5 weeks prior to our check-in day! I had to spend 1.5 hrs on the phone with someone from EXPEDIA while they tried to find us another hotel. Fortunately PALM GARDEN took us in for the 3 nights otherwise we would have been on the street. We checked into PALM GARDEN at 1:30AM. We've booked many trips with EXPEDIA. We certainly didn't deserve this kind of treatment. My wife ended up getting really sick from all the stress related to this incident. I would like for someone from EXPEDIA to contact us concerning this troubling event. AWAITING YOUR RESPONSE. Thanks
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Craig

於 2024 年 3 月住了 1 晚
Annie 於 2024年4月11日回覆
Hello Craig,Thank you for your response. We are happy to see you enjoyed your stay. We hope to welcome you back again soon!

6/10 一般般

natalie

家庭旅遊
喜歡：員工素質和住宿環境和硬體
The hotel was good for our purposes. We were in town for a sports tournament, one night. It is in close proximity to a Walmart and food services, that was great. The room itself was a nice size but the air conditioner is as loud as a generator every time it turns on and both the bed and pull out sofa bed were not comfortable. Other than those things the stay was good
於 2024 年 3 月住了 1 晚
Annie 於 2024年3月16日回覆
Hello Natalie,Thank you for taking the time to share your recent stay experience with us. We are happy to hear we fit your needs while you were in town. I have shared your feedback with our team, and will continue to improve our location going forward. We hope to welcome you back soon!

10/10 有夠讚

Elizabeth

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was good to stay at, nice, clean, parking is nit included, breakfast is included. Overall good stay.
於 2024 年 3 月住了 1 晚
Annie 於 2024年3月11日回覆
Hello Elizabeth,Thank you for taking the time to share your experience with us. We are happy to hear you enjoyed your stay, and we hope to welcome you back again in the future!

10/10 有夠讚

April

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Annie 於 2024年3月5日回覆
Hello April,Thank you for your response. We are happy to see you enjoyed your time with us. We hope to welcome you back again soon!

8/10 不錯哦

Cynthia

情侶出遊
喜歡：整潔度和住宿環境和硬體
Comfortable bed and pillows. Nice size room. Adequate towels and toiletries. Breakfast wasn’t the best. The sausages were very overcooked and oatmeal was super watery. Coffee weak. Also no pen and paper pad in the room.
於 2024 年 2 月住了 3 晚
Annie 於 2024年2月29日回覆
Hello Cynthia,Thank you for your feedback. We have shared your concerns with our team, and will do our best to improve our location going forward. Thank you again for your time, we hope to welcome you back again in the future.

10/10 有夠讚

Christina，Rancho Santa Margarita

於 2024 年 2 月住了 2 晚
Annie 於 2024年3月21日回覆
Hello Christina,Thank you for providing your feedback. We are happy to see you enjoyed your stay. We hope to serve you again soon!

8/10 不錯哦

Laurin

喜歡：員工素質和住宿環境和硬體
Annie 於 2024年2月12日回覆
Hello Laurin,Thank you for your response. We are happy to hear you enjoyed your stay. We hope to serve you again in the future!

10/10 有夠讚

craig

喜歡：整潔度、員工素質和住宿環境和硬體
Good place to stay
於 2024 年 2 月住了 3 晚
Annie 於 2024年2月5日回覆
Hello Craig, Thank you for your response. We are happy to hear you enjoyed your time with us. We hope to serve you again in the future!

10/10 有夠讚

Paul

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Na
於 2023 年 12 月住了 2 晚
Annie 於 2024年2月1日回覆
Hello Paul,Thank you for your response. We are so happy to see you enjoyed your time with us. We hope to serve you again soon!

10/10 有夠讚

Linda

Clean, great bed and yummy breakfast
於 2024 年 1 月住了 1 晚
Annie 於 2024年2月1日回覆
Hello Linda,Thank you for taking the time to provide your response. We are delighted to hear you enjoyed your time with us. We hope to serve you again in the future.

6/10 一般般

Debbie

喜歡：員工素質
Tissue not restocked and sink blocked but staff remedied it quickly. Nice staff. Visiting family in the area so it was convenient.
於 2024 年 1 月住了 2 晚
Annie 於 2024年1月23日回覆
Hello Debbie,Thank you for taking the time to share your response. We are so glad to hear that you enjoyed your stay. We hope to serve you again soon!

8/10 不錯哦

Randy

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Annie 於 2024年1月23日回覆
Hello Randy,Thank you for your feedback. We hope to welcome you back again soon!

8/10 不錯哦

Michael

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Walking distance to food and shopping. Breakfast was plentiful though the omelets were overcooked. Overall a nice place to stay.
於 2024 年 1 月住了 1 晚
Annie 於 2024年1月13日回覆
Hello Michael, Thank you for your feedback. We are happy to hear you enjoyed your time with us. We hope to serve you again in the future.

8/10 不錯哦

Ana，calexico

於 2024 年 1 月住了 2 晚
Annie 於 2024年2月1日回覆
Hello Ana,Thank you for your response. We are happy to see you enjoyed your time with us, and hope to welcome you back again soon!

10/10 有夠讚

Tricia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Annie 於 2024年1月13日回覆
Hello Tricia, Thank you for your feedback. We hope to welcome you back again soon!

8/10 不錯哦

James

於 2023 年 12 月住了 1 晚
Annie 於 2024年1月1日回覆
Hello James,Thank you for taking the time to provide your feedback. We are happy to see you enjoyed your time with us. We hope to serve you again soon!

10/10 有夠讚

Hector，Lake Elsinore

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice rooms and good breakfast
於 2023 年 12 月住了 1 晚
Annie 於 2023年12月29日回覆
Hello Hector,Thank you for your response. We are happy to hear you enjoyed your time with us. We hope to welcome you back again soon!

6/10 一般般

Odilon

喜歡：員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Annie 於 2024年2月1日回覆
Hello Odilon,Thank you for your response. We hope to welcome you back again soon!

10/10 有夠讚

Julie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Annie 於 2023年12月29日回覆
Hello Julie,Thank your feedback. We are happy to see you enjoyed your time here. We hope to serve you again soon!

10/10 有夠讚

Kathy

喜歡：整潔度和設施服務
於 2023 年 12 月住了 1 晚
Annie 於 2023年12月29日回覆
Hello Kathy,Thank you for your response. We are so happy to hear you enjoyed your time with us. We hope to welcome you back again soon!

8/10 不錯哦

Morten

喜歡：員工素質、住宿環境和硬體和客房舒適度
The carpets in the commom areas should be cleaned or install new.
於 2023 年 12 月住了 3 晚
Annie 於 2023年12月26日回覆
Hello Morten,Thank you for taking the time to provide your feedback. We hope to have the opportunity to serve you again in the future.

8/10 不錯哦

Jean

於 2023 年 12 月住了 1 晚
Annie 於 2024年1月1日回覆
Hello Jean,Thank you for your response! We hope to welcome you back again soon.

10/10 有夠讚

Caroline

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 4 晚
Annie 於 2023年12月12日回覆
Hello Caroline,Thank you for your response. We are so glad to see you enjoyed your time with us. We hope to serve you again in the future!

4/10 不太好

Deborah

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The smell and trash surrounding the parking and entrance was smelly and tacky. There were also smells in the rooms and down the hallways smelled like old urine. Staff was nice, but we won't be going again
於 2023 年 12 月住了 1 晚
Annie 於 2023年12月12日回覆
Hello Deborah,Thank you for taking the time to provide your feedback. We strive to create a comfortable and clean stay for all of our guests. I am sorry to hear we fell short during your time with us. I have shared your feedback with our team. We hope to have the chance to welcome you back in the future.

10/10 有夠讚

Pamela

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A bit hard to find. It’s behind WalMart on Ventu Park road. It needs a sign to direct you to front of hotel. All else great.
於 2023 年 11 月住了 4 晚
Annie 於 2023年11月30日回覆
Hello Pamela, Thank you for taking the time to provide your feedback. We are happy to hear you enjoyed your time with us. We hope to welcome you back soon!

10/10 有夠讚

tina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Its like hiding off the street. Would come.again
於 2023 年 9 月住了 1 晚
Annie 於 2023年11月30日回覆
Hello Tina,Thank you for your response. We are happy to hear you enjoyed your time with us. We hope to see you again soon!

10/10 有夠讚

Magdaleno

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Thanks for the great service.
於 2023 年 11 月住了 1 晚
Annie 於 2023年11月30日回覆
Hello Magdaleno,Thank you for your response. It is our pleasure to deliver our Hamptonality throughout your stay. We hope to serve you again soon!

10/10 有夠讚

Robert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was very comfortable.
於 2023 年 11 月住了 3 晚
Annie 於 2023年11月30日回覆
Hello Robert,Thank you for providing your valued feedback. We are so glad to hear you enjoyed your stay. We hope to welcome you back again soon!

10/10 有夠讚

Miguel

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy comodo mi estancia, limpio y agradable.
於 2023 年 10 月住了 5 晚
Annie 於 2023年11月10日回覆
Hello Miguel,Thank you for providing your feedback. We are so glad you enjoyed your time with us. We hope to serve you again soon!

10/10 有夠讚

Larry

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Annie 於 2023年11月6日回覆
Hello Larry,Thank you for taking the time to share your feedback. We are happy to see you enjoyed your stay. We hope to serve you again soon!

10/10 有夠讚

Samir

於 2023 年 10 月住了 1 晚
Annie 於 2023年11月27日回覆
Hello Samir,We are so happy to see you enjoyed your time with us. We hope to welcome you back again soon!

10/10 有夠讚

Todd，Peyton

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
My first time here.. The staff were nice and helpful! I'm going to stay here again when I come back to CA to visit m family.
於 2023 年 10 月住了 7 晚
Annie 於 2023年11月3日回覆
Hello Todd,Thank you for providing your valued response. We are so happy to hear you enjoyed your time with us. We look forward to welcoming you back soon!

10/10 有夠讚

Robert

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Did not like that they charge 10.00 for parking
於 2023 年 10 月住了 1 晚
Annie 於 2023年10月31日回覆
Hello Robert,Thank you for taking the time to provide your valued feedback. We are so happy to hear you enjoyed your time with us. We hope to serve you again soon!

6/10 一般般

Mary

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
於 2023 年 10 月住了 1 晚
Annie 於 2023年10月31日回覆
Hello Mary,Thank you for your feedback. We hope to welcome you back again soon.

10/10 有夠讚

Elizabeth

情侶出遊
喜歡：設施服務
This is a friendly hotel. Staff is great, breakfast is great, the round the clock coffee at no charge is incredible . Upscale area with very competitive rates . Loved it
於 2023 年 10 月住了 1 晚
Annie 於 2023年10月31日回覆
Hello Elizabeth,Thank you for sharing your recent experience with us. We are so happy to hear you enjoyed your time with us. We hope to have the opportunity to serve you again in the future.

10/10 有夠讚

ngan

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Annie 於 2023年10月31日回覆
Hello Ngan,Thank you for your stay feedback. We are happy to see you enjoyed your time with us. We hope to welcome you back soon!

8/10 不錯哦

David

喜歡：整潔度、員工素質和住宿環境和硬體
Very quiet
於 2023 年 10 月住了 1 晚
Annie 於 2023年10月21日回覆
Hello David,Thank you for taking the time to provide your feedback. We are happy to hear you enjoyed your time with us. We hope to serve you again in the future.

10/10 有夠讚

Evan

喜歡：住宿環境和硬體
Paying for parking was the only bad thing
於 2023 年 9 月住了 1 晚
Annie 於 2023年10月19日回覆
Hello Evan,Thank you for providing your valued feedback. We are so glad to hear you enjoyed your time with us. We hope to have the opportunity to serve you again in the future!

10/10 有夠讚

Phil

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
David at the desk was outstanding. The ladies who managed the breakfast were excellent. Housekeepers extremely nice and thoughtful.
於 2023 年 10 月住了 1 晚
Annie 於 2023年10月27日回覆
Hello Phil,Thank you for taking the time to share your experience with us. We are so happy to hear you enjoyed your time here, we hope to serve you again in the future!

8/10 不錯哦

Yumiko

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
Everything was good except one used towel was in the bathroom.
於 2023 年 10 月住了 1 晚
Annie 於 2023年10月8日回覆
Hello Yumiko,Thank you so much for providing your stay experience with us. We are glad to hear you enjoyed your time with us. We hope to serve you again in the future.

8/10 不錯哦

Borje

喜歡：整潔度、員工素質和客房舒適度
Average hotel with nice service and good breakfast. Very dirty windows made the room feel a bit dirty although it wasn’t. Good location close to 101.
於 2023 年 9 月住了 7 晚
Annie 於 2023年10月6日回覆
Hello Borje, Thank you for taking the time to share your recent experience with us. We have passed your feedback onto our team, and hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Marc

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hard to find hotel in a mall near Walmart
於 2023 年 10 月住了 1 晚
Annie 於 2023年10月27日回覆
Hello Marc,Thank you for taking the time to provide your valued feedback. We hope to welcome you back again soon!

8/10 不錯哦

Edith

家庭旅遊
喜歡：員工素質
於 2023 年 9 月住了 3 晚
Annie 於 2023年9月23日回覆
Hello Edith,Thank you for taking the time to provide your valued feedback. We are so happy to hear you enjoyed your time with us. We look forward to serving you again in the future!

10/10 有夠讚

Edward

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect hotel. Good breakfast too. Excellent linens and pillows.
於 2023 年 9 月住了 3 晚
Annie 於 2023年9月17日回覆
Hello Edward, Thank you for taking the time to provide your valued feedback. We are so glad to see you enjoyed your time with us. We hope to have the chance to serve you again in the future.