外觀

倫敦國王十字 A 點飯店 – 聖潘克拉斯的評分

2.5 out of 5
倫敦國王十字 A 點飯店 – 聖潘克拉斯
324 Gray's Inn Road, London, England

評論

8.4

非常好

10 分,有夠讚;599 則評論中有 274 則" "
8 分,不錯哦;599 則評論中有 205 則" "
6 分,一般般;599 則評論中有 70 則" "
4 分,不太好;599 則評論中有 28 則" "
2 分,很糟糕;599 則評論中有 22 則" "

8.8/10

整潔度

8.6/10

員工素質

7.8/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Chia-Ming

於 2023 年 10 月住了 3 晚
Hayden 於 2023年10月31日回覆
Dear Chia-Ming Thank you for your fantastic review, we look forward to seeing you again.Kind regards,Hayden

8/10 不錯哦

Hoi Ching

於 2023 年 10 月住了 2 晚
oksana 於 2023年11月13日回覆
Dear Hoi,We appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. Near King Cross station, the location is quite convenient, and our staff will do everything they can to give you the best service. Getting ready to host you shortly. Kind regards,Oksana

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Reception host, Kulshum 於 2023年10月13日回覆
Thank you for your rating and we hope to greet you again soon!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Reception host, Kulshum 於 2023年10月13日回覆
Thank you for your rating and we hope to greet you again soon!

4/10 不太好

Lai Ching Jacqueline

家庭旅遊
不喜歡:員工素質、住宿環境和硬體和客房舒適度
房間狀況
雙人房只有9 平方米實在太細。沒有枱,衣櫃及椅。只有三個衣架,摺椅一張,連毛巾只有兩條浴巾。沒有茶杯。連房間和床也不是每天清潔。
於 2023 年 10 月住了 4 晚
Oksana 於 2023年10月8日回覆
Dear Lai,Thank you for your review.We are sad to see your experience was not as expected. Our prices don't depend on the size of the room. The rooms are compact, but we believe they have everything our guests might need. We wanted to offer our guests a competitive price in this great location.Kind regards,Oksana

6/10 一般般

SHANSHAN

地点位置优越,其他就是该有的都有,只是住一晚休息转站的地方。
於 2023 年 6 月住了 1 晚
Reception host, Kulshum 於 2023年9月6日回覆
Hi Shanshan, Thank you for your rating, we hope to see you again soon :)

4/10 不太好

Lai Yin Anna

於 2023 年 9 月住了 1 晚
Reception host, K Begum 於 2023年9月6日回覆
Hi Lai Yin Anna, Thank you for your rating, we hope to see you again soon!

10/10 有夠讚

Ching

於 2023 年 8 月住了 5 晚
Reception host, Kulshum 於 2023年8月21日回覆
Hi Ching, Thank you for your rating, it always warms our hearts when we see our guests have had a good stay. We hope to greet you again soon!

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Reception host, Kulshum 於 2023年8月19日回覆
Hi guest, Thank you for your rating, we hope to see you again soon!

10/10 有夠讚

Man keung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
整體經驗不錯,唯獨如果有雪櫃就更加好
於 2023 年 8 月住了 4 晚
Reception host, Kulshum 於 2023年8月15日回覆
Hi Man, Thank you for your kind review, we are thrilled to see you had a good stay. We hope to see you again soon!

8/10 不錯哦

WAI LING

於 2023 年 7 月住了 1 晚
Hayden 於 2023年8月13日回覆
Dear WAI LINGThank you for your review and we look forward to seeing you again.Kind regards,Hayden

4/10 不太好

pui yee

喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
The staff are not helpful but the location is good.
於 2023 年 8 月住了 1 晚
Hayden 於 2023年8月9日回覆
Dear pui yee Thank you for your review We apologize for the staff not being helpful, please send us an email if you would like to speak to management. We look forward to seeing you again.Kind regards,hayden

6/10 一般般

Roger IHsiang

商務旅客
喜歡:整潔度和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Isaac 於 2023年8月6日回覆
Dear Roger,Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed staying with Point A Hotel Kings Cross. We would be very happy to welcome you again.Best regard,

8/10 不錯哦

Lykke,Roskilde

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Pænt lille hotel med en beliggenhed i overskuelig afstand til King's Cross St. Pancreas. Værelset uden vindue var godt men til den smalle side. Morgenmad var tilkøbt men fravælges ved evt. fremtidig ophold.
於 2024 年 4 月住了 3 晚

4/10 不太好

ANTHONY

喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
The walls and ceiling are so thing you can hear everything a particular problem in a basement room below the foyer. There are no wardrobes and only four hangars in the room. Only one towel per person and no tea and coffee making families in the room (you have to go to reception.) It also has an automated check in which tries to take your email to check you in which I refused. Finally breakfast consisted of off brand cereal, pasties, yogurts and the driest sausages I have seen in a while so it was a miss from me.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Dianne,Fort Wayne

喜歡:整潔度、員工素質和住宿環境和硬體
The property was well kept and very clean. The room were very small room though, It’s good for very tiny people and not a lot of room for big luggage storage or opening your big luggage. Safe and close to transportation locations. Staff were friendly and helpful if you need any direction to.
於 2024 年 4 月住了 5 晚
Thay 於 2024年4月24日回覆
Hello Dianne,Thank you for your feedback, we certainly do appreciate it.I do apologise that you found the rooms small, we certainly are on the cosy side with rooms measuring 14 square meters but do try and be as transparent with that as possible with accurate photography and room sizes published on lineWhilst small we do believe our rooms offer all a savvy traveller requires to have an exceptional stay, with chromecast tvs, power showers, tea/coffee making facilites, laptop safes and a great bed. The coverings you have mentioned will be taken down when construction is complete in December, we hope to have the opportunity to welcome you back as our extension affords us panoramic views of the city.Best regards,

4/10 不太好

Dogu

情侶出遊
喜歡:整潔度
不喜歡:員工素質
The rooms was too small it made me and my partner feel very uncomfortable, however the location is good very close to King’s Cross
於 2024 年 4 月住了 1 晚
Thay 於 2024年4月24日回覆
Our location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of this.We're really sorry you found our rooms small; they are compact and we try to be transparent with that, with room sizes on all online forums. Small hotels-Big heart! We do believe, that whilst cosy, our rooms provide all the essentials a discerning traveller requires.We are looking forward to welcome you again at point A! Kind regards,Front Desk Team

10/10 有夠讚

STEPHEN

喜歡:整潔度、員工素質和住宿環境和硬體
Friendly and welcoming staff, competitively priced, clean, comfortable and excellent breakfast!
於 2024 年 4 月住了 1 晚
Thay 於 2024年4月22日回覆
Hello Stephen,Thank you so much for your excellent review, we are delighted to read that you had such a great time with us.Our location certainly is ideal, with all our beautiful cities attractions on our doorstep and no need for the car.Its also great to read of how friendly and helpful you found the team, they really are an asset to us with their warm and willing nature shining through on guest feedback.Best regards,

8/10 不錯哦

Sarah

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Simple aber sehr gut. Das Bett war für uns etwas zu schmal aber für zwei Nächte voll okay. Sehr sauber und das Personal äußerst nett und hilfsbereit. Das Frühstück ist ebenfalls sehr simpel, man darf nicht all zu viel davon erwarten. Allerdings kostet es nichts extra und man bekommt leckeren Kaffee. Ebenso hat man die Möglichkeit sich etwas für unterwegs mitzunehmen. Das ist ein absoluter plus Punkt! Wir würden wieder hier her kommen.
於 2024 年 4 月住了 2 晚
\Thay 於 2024年4月20日回覆
Sarah, thank you for your review! I am so glad to hear that you enjoyed our food and service. We’re always looking for ways to improve the experience at our hotel, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next visit even better.We look forward to seeing you again! Kind regards,Front Desk Team

10/10 有夠讚

Maynard

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was perfect for what I needed
於 2024 年 2 月住了 1 晚
Thay 於 2024年4月20日回覆
Thank you for your feedback, we certainly do appreciate it.Best regards,

10/10 有夠讚

Daehyun

於 2024 年 4 月住了 1 晚
Thay 於 2024年4月20日回覆
Hello Daehyun,Thank you very much for your excellent review, we are delighted you enjoyed your stay with us.We do hope you will stay with us next time.Best regards,

10/10 有夠讚

Videsh

喜歡:整潔度、員工素質和住宿環境和硬體
Convenient, clean, comfortable
於 2024 年 4 月住了 3 晚
Thay 於 2024年4月20日回覆
Hello Videsh,Thank you for taking the time to review your stay at Point A. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. Best regards,

6/10 一般般

Nathalie

喜歡:員工素質
不喜歡:整潔度
hatten im Großen und Ganzen einen schönen Aufenthalt
於 2024 年 3 月住了 4 晚
Thay 於 2024年4月20日回覆
Hello Nathalie,We are delighted to have received such a glowing review and thank you so much for such excellent feedback.Best regards

10/10 有夠讚

Elaine

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. We booked a small room, but it was lovely. Nice and clean. Perfect location, only 6 minutes from Kings Cross. Hope to be staying here again soon.
於 2024 年 4 月住了 2 晚
Thay 於 2024年4月15日回覆
Thank you for your feedback, we certainly do appreciate it.I do apologise that you found the rooms small, we certainly are on the cosy side with rooms measuring 14 square meters but do try and be as transparent with that as possible with accurate photography and room sizes published on lineWhilst small we do believe our rooms offer all a savvy traveller requires to have an exceptional stay, with chromecast tvs, power showers, tea/coffee making facilites, laptop safes and a great bed. The coverings you have mentioned will be taken down when construction is complete in December, we hope to have the opportunity to welcome you back as our extension affords us panoramic views of the city.Our location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of thisBest regards,Thay

10/10 有夠讚

Cinzia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Struttura moderna,pulita, qualità dei prodotti da bagno e letto comodo. Unica pecca stanze un po' piccole. Colazione ottima,personale molto disponibile
於 2024 年 4 月住了 1 晚
Rafael 於 2024年4月14日回覆
Dear CinziaThank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards, Rafael

8/10 不錯哦

Demetria

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Would've preferred tea/coffee facilities in room rather than machine downstairs.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

diane,Middlesbrough

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
It is perfect for a short break
於 2024 年 4 月住了 2 晚
Oksana 於 2024年4月10日回覆
Dear Diane,Thank you for your lovely review.We are pleased to see you enjoyed your stay at our hotel. Hope to see you soon!Best regards,Oksana

8/10 不錯哦

ANNA DAISY

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Relaxing stay
於 2024 年 4 月住了 2 晚
Hayden 於 2024年4月9日回覆
Dear ANNA DAISY,Thank you for your review, we look forward to seeing you again.Kind regards,Hayden

10/10 有夠讚

Rebecca

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
really easy check in, check out. was there just for one night with my husband. nothing fancy or special, but was safe, updated, and had all the basics. perfect if you’re looking for a reasonable place to stay. The bathroom could have been cleaner as there was a bit of grim built up in the shower, room is small but we knew that. Was thankful to have a room on the backside of the building because the street is busy. would stay again.
於 2024 年 4 月住了 1 晚
Oksana 於 2024年4月9日回覆
Dear Rebecca,Thank you for your amazing review.We're thrilled to hear that our staff made a positive impact on your stay. Thank you for your kind words, and we hope to have the pleasure of hosting you again in the future!"Best regards,Oksana

10/10 有夠讚

Dave

喜歡:整潔度、員工素質和住宿環境和硬體
First time we have stayed at a Point A hotel, We will definitely be back. A in every way
於 2024 年 4 月住了 1 晚
Angela 於 2024年4月9日回覆
Dear DaveThank you for your lovely review. We are glad to see you had a great stay with us. We are looking to welcoming you again in our hotelBest regards

10/10 有夠讚

Nina

喜歡:整潔度、員工素質和住宿環境和硬體
The only thing I didn’t liked the airco keeps going on after I shut it off several times
於 2024 年 4 月住了 1 晚
Angela 於 2024年4月4日回覆
Dear NinaThank you for your nice feedback. We are glad to see that you had a great stay with us. Rest assured that we will incorporate your feedback to the appropriate department and we will try to improve our services.Best regards

6/10 一般般

TOMOYUKI

於 2024 年 3 月住了 2 晚
Thay 於 2024年4月23日回覆
Thank you very much for your excellent review, we are delighted you enjoyed your stay with us

10/10 有夠讚

Michael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 3 月住了 4 晚
Rafael 於 2024年4月2日回覆
Dear MichaelWe appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. A great starting point for experiencing London, the location is close to King Cross station. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest in the near future. Best regards Rafael

8/10 不錯哦

William,York

於 2024 年 3 月住了 2 晚
Thay 於 2024年4月21日回覆
Hello William,Thank you very much for your excellent review, we are delighted you enjoyed your stay with us Best regards,

6/10 一般般

Karsten

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Die Zimmer im Kellergeschoss hatten keine Fenster aber das war ja so auch aufgeführt. Da sich das Zimmer direkt unter der Lobby befand, war es auch nachts etwas lauter (Kofferrollen und Fusstritte).
於 2024 年 3 月住了 3 晚
Thay 於 2024年3月28日回覆
Hello Karsten,Thank you for taking the time to write us a review. We really appreciate positive and negative reviews as this helps us to improve our service. We are sorry to hear that was noisy in your room, next time do not hesitate to come to the reception and let us know as we could offered to move you to another room which was quiet.

8/10 不錯哦

Natascha,London

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Clean, newly renovated hotel. It is basic but gives you everything you need for a short stay or business trip.
於 2024 年 3 月住了 3 晚
Thay 於 2024年3月26日回覆
Natascha, thank you for your review! I am so glad to hear that you enjoyed our food and service. We’re always looking for ways to improve the experience at our (hotel/bar), but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next visit even better.We look forward to seeing you again! Kind regards,Front Desk Team

10/10 有夠讚

Anaïs Clara

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Très bien situé
於 2024 年 2 月住了 2 晚
Reception host, K Begum 於 2024年3月24日回覆
Hi guest, Thank you for your excellent rating, we are so happy to see you had a good stay with us and we hope to greet you again soon!

10/10 有夠讚

Sharyla

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Fijn verblijf gehad, een ietwat kleine kamer maar prima te doen. Alleen was de badkamer wel een slag te klein en mocht het beter schoongemaakt worden (kalk- en schimmelaanslag). Aardige medewerkers en goede service!
於 2024 年 3 月住了 2 晚
Thay 於 2024年3月24日回覆
Sharyla, thank you for your review! I am so glad to hear that you enjoyed our food and service. We’re always looking for ways to improve the experience at our hotel, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next visit even better.We look forward to seeing you again! Kind regards,Front Desk Team

10/10 有夠讚

Lisa-Marie,Wasilla

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Thay 於 2024年3月23日回覆
Hello Lisa,Thank you for taking the time to leave us a review. We appreciate it.We hope you will come back in the future.

8/10 不錯哦

Stuart

喜歡:員工素質
Good location. Easy check-in experience. Shower was not up to scratch.
於 2024 年 3 月住了 2 晚
Thay 於 2024年3月21日回覆
Hello Stuart,Thank you very much for your excellent review, we are delighted you enjoyed your stay with usOur location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of thisI do hope to have the pleasure of welcoming you back again soon.Best regards,Thay

10/10 有夠讚

Melanie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Thay 於 2024年3月21日回覆
Hello Melanie,Thank you for sharing your experience at Point A.We hope to welcome you back in the future.Best regards,Thay

10/10 有夠讚

Loreal

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The place is conveniently located. It had a very nice mix of old school and familiar charm with modern amenities. I read about the rooms being small, and while they were what I would call small, it wasn’t uncomfortable or problematic. There was enough space to do what needed to be done, like sleep and shower. Breakfast and coffee in the morning were nice. I would absolutely stay here again.
於 2024 年 3 月住了 1 晚
Thay 於 2024年3月17日回覆
Hello Loreal,We are delighted to have received such a glowing review and thank you so much for such excellent feedback.Our location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great their location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of this you were able to take full advantage of this. It sounds like you enjoyed our breakfast. We are so happy to hear that the options were up to your expectations.We take pride in the quality of our services and hope that we can continue delivering great custom services. If there is anything else we can do for you, please let us know!Best regards,Thay

2/10 很糟糕

rama

不喜歡:整潔度和員工素質
於 2024 年 3 月住了 3 晚
Thay 於 2024年3月18日回覆
Hello Rama, We are sorry that some aspect did not meet your criteria and we will take your comments into consideration. Our customer service is vital to us and we would like all our guests to enjoy optimal care at our hotel and our staff to be as friendly and helpful as possible.We are looking forward to welcome you again at point A! Kind regards,Front Desk Team

6/10 一般般

HIROYASU

商務旅客
喜歡:員工素質、設施服務和住宿環境和硬體
仕事で3泊しました。キングスクロス駅には徒歩5分で便利です。客室は三つ星ホテルで普通です。スタッフはフレンドリーで良いです。
於 2024 年 3 月住了 3 晚
tHAY 於 2024年3月17日回覆
Thank you so much for your excellent review, we are delighted to read that you had such a great time with us.Our location certainly is ideal, with all our beautiful cities attractions on our doorstep and no need for the car.Its also great to read of how friendly and helpful you found the team, they really are an asset to us with their warm and willing nature shining through on guest feedback.

10/10 有夠讚

Ramses

喜歡:整潔度、員工素質和住宿環境和硬體
Good place
於 2024 年 3 月住了 6 晚
Thay 於 2024年3月16日回覆
Hello Ramses,Thank you very much for your excellent review, we are delighted you enjoyed your stay with us.

10/10 有夠讚

Rob

商務旅客, 家庭旅遊
喜歡:設施服務
Amazing breakfast, very clean. Friendly staff. Nice lobby area to congregate. Great for underground or trains.
於 2024 年 3 月住了 2 晚
Thay 於 2024年3月16日回覆
Thank you for your review, RobIt sounds like you enjoyed our breakfast. We are so happy to hear that the options were up to your expectations.We take pride in the quality of our services and hope that we can continue delivering great custom services. If there is anything else we can do for you, please let us know!Its also great to read of how friendly and helpful you found the team, they really are an asset to us with their warm and willing nature shining through on guest feedbackBest regards,Thay

2/10 很糟糕

Tervina

商務旅客
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
I stayed in many hotels in London, but this one is highly overpriced. You simply do not get what you pay for except for the location that is near King's Cross Train Station. The room does not get served on a daily basis, and when it gets, the service so so limited to a few touches here and there. While the furniture is modern, there is no closet and the rooms are pretty small. It's even challenging to get into the shower or to use the toilet (my knee was hitting the wall although I am not that tall). Also, there is no iron in the room, but you have to use one of the shared ironing rooms, which is quite inconvenient. The elevators are so small (max of 2 persons). Also, the room key stopped working several times during my stay, and the receptionist did not even bother apologizing for this, which was kind of rude.
於 2024 年 3 月住了 5 晚
Thay 於 2024年3月12日回覆
Hello Tervina,Thank you for your feedback, we certainly do appreciate itI do apologise that you found the rooms small, we certainly are on the cosy side with rooms measuring 14 square meters but do try and be as transparent with that as possible with accurate photography and room sizes published on lineWhilst small we do believe our rooms offer all a savvy traveller requires to have an exceptional stay, with chromecast tvs, power showers, tea/coffee making facilites, laptop safes and a great bed. The coverings you have mentioned will be taken down when construction is complete in December, we hope to have the opportunity to welcome you back as our extension affords us panoramic views of the city.I do apologise that certain aspects of your stay were so clearly so far from the high standards we both set and normally achieve and will utilise your feedback to further improve our offering.We hope to welcome you back here in the future.

10/10 有夠讚

Cristina

於 2024 年 3 月住了 1 晚
Thay 於 2024年3月31日回覆
Thank you so much for your excellent review, we are delighted to read that you had such a great time with us.

8/10 不錯哦

Mark

喜歡:整潔度和員工素質
於 2024 年 3 月住了 1 晚
Rafael 於 2024年3月9日回覆
Dear MarkWe appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. Near King Cross station, the location is quite convenient, and our staff will do everything they can to give you the best service. Best RegardsRafael

10/10 有夠讚

Lauren

於 2024 年 2 月住了 3 晚
Rafael 於 2024年3月9日回覆
Dear LaurenWe appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. Near King Cross station, the location is quite convenient, and our staff will do everything they can to give you the best service. Best regardsRafael