餐廳

蒙卡爾姆東 - 傲途格精選飯店的評分

5 out of 5
蒙卡爾姆東 - 傲途格精選飯店
151-157 City Road, Shoreditch, London, England

評論

8.8

有夠讚

10 分,有夠讚;1000 則評論中有 636 則" "
8 分,不錯哦;1000 則評論中有 206 則" "
6 分,一般般;1000 則評論中有 83 則" "
4 分,不太好;1000 則評論中有 31 則" "
2 分,很糟糕;1000 則評論中有 44 則" "

9.2/10

整潔度

8.8/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

8/10 不錯哦

Ngai Shan

於 2022 年 10 月住了 4 晚
Ingrid Moreni 於 2023年3月6日回覆
Dear Ngai Shan,Thank you for staying with us and for taking the time to share your review.I am glad to read that you scored the Hotel 4 out of 5 and that you enjoyed your stay.We look forward to meeting you soon.Regards

10/10 有夠讚

Koon Hing

喜歡:住宿環境和硬體和客房舒適度
很好的一間酒店
地點很方便,可乘地鐵,巴士去各景點。房間整潔舒適。服務台,餐飲,清潔員工十分有禮,值得讚揚。
於 2022 年 9 月住了 7 晚
Front Desk Team 於 2022年10月4日回覆
.

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
餐廳的早餐是不錯!但如果每天的菜色能有所更換會更好!另外延遲退房的時間能再寬鬆些是我希望的。
於 2019 年 6 月住了 4 晚
Front Office Team 於 2022年7月23日回覆
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

10/10 有夠讚

TSUN SUM

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
十分之近市區,但注意的是附近並不是很多食肆。服務態度十分之好,酒店附送的用品十分之高級!這個價錢超出我的預期。絕對會再重新入住
於 2019 年 3 月住了 1 晚
Front Office Team 於 2022年7月23日回覆
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
Everything is good. But have some dust in the hotel room. The staffs very nice. We very enjoy the breakfastberak.everyday.
於 2018 年 12 月住了 4 晚
Front Office Team 於 2022年7月23日回覆
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

8/10 不錯哦

Sally

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mondern hotel, close to underground train station. There are some restaurants and one supermarket close around. Good customer service.
於 2018 年 12 月住了 6 晚
Front Office Team 於 2022年7月23日回覆
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Terrible service
It is 5 stars hotel and the service but it is worst than 3 stars hotel. Terrible housing keeping service - the room are not clean, they didn't refill and change the towels, not clean the cup, not refill the tooth brush pack, shower cap, cotton pad, tea bag. I complaints many times they just improved in the first 2 days, and the problem happened again after. it is my worst experience even I had.
於 2018 年 8 月住了 5 晚
Front Office Team 於 2022年7月23日回覆
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

4/10 不太好

真實旅客

不喜歡:整潔度、員工素質和住宿環境和硬體
The house keeping not doing their job, not refill the tooth brush, tower and not even clean up my room.
於 2018 年 8 月住了 2 晚
Front Office Team 於 2022年7月23日回覆
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

8/10 不錯哦

Sze Wing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 5 晚
Front Office Team 於 2022年7月23日回覆
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 4 晚
Front Office Team 於 2022年7月23日回覆
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

8/10 不錯哦

WAI CHUN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 3 晚
Front Office Team 於 2022年7月23日回覆
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

10/10 有夠讚

Stuart

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff very helpful and friendly very attentive to guests, room very quiet and quite good view, very modern looking, breakfast very nice, will certainly be looking to stay there again for next trip to London providing price is right.
於 2024 年 3 月住了 1 晚
Christian Naso 於 2024年3月12日回覆
Dear Stuart,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely,Christian NasoGuest Experience Manager

2/10 很糟糕

olfa

不喜歡:員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Christian N. 於 2024年3月5日回覆
Dear Olfa,Thank you for taking the time to share your experience with us. We are saddened to learn that we were not up to your expectations on this occasion but I am aware that my colleague, Christian Belmonte has been in touch with you on the matter in January 2024.Kind Regards,Christian NasoGuest Experience Manager

10/10 有夠讚

Joshua

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
-
Ingrid Moreni 於 2024年2月28日回覆
Dear Joshua,thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and looking forward to welcoming you back soon.Regards

10/10 有夠讚

heidi

於 2024 年 2 月住了 3 晚
Ovidiu 於 2024年3月22日回覆
Dear Heidi,Thank you for taking the time to review your stay with us. We are very happy you enjoyed it and we are looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

4/10 不太好

Sercan

喜歡:整潔度
於 2024 年 2 月住了 1 晚
Christian Naso 於 2024年2月20日回覆
Dear Sercan,Thank you for staying with us and for sharing your feedback! I am disappointed to see we failed to meet your expectations; I have shared the comment with the rest of the team as a teachable moment for future improvements. I hope we will be able to welcome you back soon and show you the real essence of Montcalm East. Sincerely,

10/10 有夠讚

Anika

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Booked for my boyfriend’s birthday, we had a lovely time at the spa and the room was really nice and clean. The view was great too.
於 2024 年 2 月住了 1 晚
Ingrid Moreni 於 2024年2月11日回覆
Dear Anika,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Alexey

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very nice hotel, friendly staff.
於 2023 年 12 月住了 3 晚
Ingrid Moreni 於 2024年1月25日回覆
Dear Alexey,Thank you for staying with us and for taking the time to share your feedback.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Bruno,Verona

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed for a week and appreciated all the services and the kindness of the staff. Excellent management
於 2024 年 1 月住了 7 晚
Ovidiu Gilca 於 2024年1月22日回覆
Dear Bruno,Thank you for taking the time to share your feedback on the experience while staying with us at Montcalm East.We are thrilled to hear that you have enjoyed our services and staff. We are looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

10/10 有夠讚

Lucy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My boyfriend and I stayed here for our anniversary. We loved it, the design is stunning, clean and great size room. Lots of facilities in the room. Will be back again! Thank you!
於 2024 年 1 月住了 1 晚
Ingrid Moreni 於 2024年1月20日回覆
Dear Lucy,Thank you for choosing Montcalm East to celebrate your special occasion.I am delighted to read that you enjoyed your stay and we can’t wait to welcoming you back soon.Regards

10/10 有夠讚

Shirley

情侶出遊
喜歡:整潔度、員工素質和設施服務
Fabulous!! Though the jacuzzi stopped Working in the evening so couldn’t use it after 6:30
於 2024 年 1 月住了 1 晚
Ingrid Moreni 於 2024年1月15日回覆
Dear Shirley,Thank you for staying with us and for taking the time to share your review.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.RegardsIngrid MoreniGeneral Manager

8/10 不錯哦

Satoko

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Ingrid Moreni 於 2024年1月12日回覆
Dear Satoko,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Hannah

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Ingrid Moreni 於 2024年1月10日回覆
Dear Hannah,Thank you for staying with us and for taking the time to share your feedback.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Colimah

於 2023 年 12 月住了 6 晚
Ingrid Moreni 於 2024年1月9日回覆
Dear Colimah,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

Edward

喜歡:整潔度、員工素質和住宿環境和硬體
The staff and hotel is outstanding
於 2024 年 1 月住了 3 晚
Ingrid Moreni 於 2024年1月9日回覆
Dear Edward,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

Cengiz

於 2023 年 12 月住了 5 晚
Ovidiu Gilca 於 2024年1月25日回覆
Dear Cengiz,Thank you for taking the time to review your experience while staying with us.We are very happy to know that you have enjoyed it and we are looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

2/10 很糟糕

Ifigenia

於 2023 年 12 月住了 2 晚
Ingrid Moreni 於 2024年1月16日回覆
Dear Ifigenia,Thank you for staying with us and for taking the time to share your feedback.I know that you encounter an issue on arrival with the first room allocated; I understand that the Front Office Manager offered a different room for your family and you and apologies for the inconvenience.I would like to reinforce that this is a No Smoking Hotel, we have fire detector in each room and a very strict policy in case someone breaks the rules; the rooms are thoroughly inspected by the Housekeeping team and our aim to offer the best comfort to all our guests.I am very sorry if we fail your expectations in this occasion.We hope you will us another chance in the future to restore the faith in Montcalm East.Regards

10/10 有夠讚

Love

於 2023 年 12 月住了 3 晚
Ovidiu 於 2023年12月27日回覆
Dear Love,Thank you for taking the time to share feedback on your experience while staying with us.We are happy to learn that you have enjoyed it and we are looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

10/10 有夠讚

Edward

喜歡:整潔度、員工素質和住宿環境和硬體
This hotel is fabulous would not hesitate to recommend to anyone
於 2023 年 12 月住了 4 晚
Ingrid Moreni 於 2023年12月25日回覆
Dear Edward,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and I look forward to welcoming you back soon.Regards

10/10 有夠讚

Zahra

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Ingrid Moreni 於 2023年12月19日回覆
Dear Zahra,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Ingrid Moreni 於 2023年12月18日回覆
Dear Guest,Thank you for staying wit us and for taking the time to share your review.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.RegardsIngrid MoreniGeneral Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚
Ingrid Moreni 於 2023年12月13日回覆
Dear Guest,thank you for staying with us and for taking the time to share you review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Lou

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Ingrid Moreni 於 2023年12月10日回覆
Dear Lou,Thank you for staying with us and for taking the time to share your experience.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Marcel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 5 晚
Ingrid Moreni 於 2023年12月5日回覆
Dear Marcel,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Samantha

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Ingrid Moreni 於 2023年12月5日回覆
Dear Samantha,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Tanya

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Fantastic hotel and great spa area
於 2023 年 11 月住了 3 晚
Ingrid Moreni 於 2023年11月28日回覆
Dear Tanya,Thank you for staying with us and for taking the time to share your review.I am delighted to read that you had a fantastic stay and look forward to welcoming you back soon.Warm Regards

10/10 有夠讚

Puneet

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic hotel, deserves it’s 5 stars!
Fantastic hotel in an excellent location. The staff were very professional and courteous, and the hotel was very clean. My room was spacious and included all the amenities required for a relaxing and stress-free stay. Would highly recommend to anyone looking to visit London and stay somewhere outside of the hustle and bustle of the tourist areas, but within close proximity to Shoreditch and the city.
於 2023 年 11 月住了 1 晚
Ingrid Moreni 於 2023年11月28日回覆
Dear Puneet,thank you for staying with us and for taking the time to share your review.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Rachel

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Brilliant hotel.
The building was fantastic. The facilities excellent, staff very good. Bedrooms and all sorts of great extras, liked dental kit, sewing kit, shaving kit etc. Coffee machine in the rooms. Would have been great to have a jug of fresh milk in the fridge, that was the only thing that could have been improved upon. Pool/spa was busy but very nice. Rooms had bath robes and sliders to take to the spa. Heat controls were responsive in rooms. We had a very comfortable night. Will definitely be back
於 2023 年 11 月住了 1 晚
Ingrid Moreni 於 2023年11月19日回覆
Dear Rachel,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Ingrid Moreni 於 2023年11月19日回覆
Dear Guest,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Carlos

喜歡:整潔度、員工素質和住宿環境和硬體
Ok
於 2023 年 11 月住了 3 晚
Ingrid Moreni 於 2023年11月19日回覆
Dear Carlos,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Andrew

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Dani Ivanova 於 2023年11月18日回覆
Hi Andrew, Thank you for taking the time to provide your feedback. I am truly happy to see that you enjoyed your overall experience, and it will of course give me great joy to share this with the team. We hope to welcome you back at the Montcalm East very soon. Kind Regards, Dani Ivanova Guest Experience Supervisor

10/10 有夠讚

Sophia

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 7 晚
Dani Ivanova 於 2023年11月17日回覆
Dear Sophia, Thank you for taking the time to review your stay. I am truly happy to see that you enjoyed your overall experience, and it will of course give me great joy to share this with the team. We hope to welcome you back at the Montcalm East very soon. Kind Regards, Dani Ivanova Guest Experience Supervisor

8/10 不錯哦

Nadège

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love the pool and water fountains on each floor. But the TV offer was disappointing. I couldn’t connect my streaming accounts. It would be good to add that to the TVs.
於 2023 年 11 月住了 1 晚
Ingrid Moreni 於 2023年11月14日回覆
Dear Nadege,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Victor

於 2023 年 11 月住了 2 晚
Ingrid Moreni 於 2023年11月13日回覆
Dear Victor ,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
My stay was good, it was a very relaxing time. Good, friendly service and great food. Spa was nice as well.
於 2023 年 10 月住了 2 晚
Ingrid Moreni 於 2023年10月29日回覆
Dear Guest,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Marcello

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location super cool, large room and super service
於 2023 年 10 月住了 3 晚
Ingrid Moreni 於 2023年10月29日回覆
Dear Marcello,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 有夠讚

Patrick

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Had a lovely stay it was our 10 years anniversary they done the room with ballon’s petals and bottle of win and chocolates. Staff all very welcoming and nice spa was nice to had a lovely stay
於 2023 年 10 月住了 1 晚
Ingrid Moreni 於 2023年10月23日回覆
Dear Patrick,Thank you for choosing Montcalm East to celebrate such a special occasion.We love to create memorable experience and we hope to see you again for more .Warm regards and congratulations!

10/10 有夠讚

Alex

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great family stay
Great stay at the Montcalm east. Super efficient and helpful staff at Check in. We only booked 20 mins before we arrived and that didn’t fluster them. Modern style, interiors modern facilities. We were given kids toiletries and a popcorn maker with kernels to make popcorn in the room which our 4 year old loved. Pool and spa facilities great to have. Good offer for breakfast. Staff very friendly. Would stay again
於 2023 年 10 月住了 2 晚
Ingrid Moreni 於 2023年10月23日回覆
Dear Alex,Thank you for staying with us and for taking the time to share your review.I am glad to read that you and your family had a great stay and that the kids loved the popcorn machine.We look forward to meeting you again soon.Regards

4/10 不太好

Johan

團體旅遊
喜歡:整潔度和客房舒適度
不喜歡:員工素質
Hade mycket högre förväntningar, var där för många år sedan och det var innan deras nyrenovering - ställer kändes som om det gått ner i klass och service i reception samt roomservice delen var både nonchalanta och arroganta. Bar personalen samt baren i sig var bra!
於 2023 年 10 月住了 3 晚
Ingrid Moreni 於 2023年10月21日回覆
Dear Johan,Thank you for staying with us and for taking the time to share your review.I am sorry to read that you found the staff to be arrogant, please be reassured that your feedback will be shared with the relevant department to avoid issues like this from happening in the future.I hope you will give us another chance in the future. Regards

4/10 不太好

JOHN

不喜歡:住宿環境和硬體
於 2023 年 10 月住了 3 晚
Ingrid Moreni 於 2023年10月18日回覆
Dear John,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards