It is 5 stars hotel and the service but it is worst than 3 stars hotel. Terrible housing keeping service - the room are not clean, they didn't refill and change the towels, not clean the cup, not refill the tooth brush pack, shower cap, cotton pad, tea bag.
I complaints many times they just improved in the first 2 days, and the problem happened again after.
it is my worst experience even I had.