住宿內酒吧

倫敦蓋威克機場希爾頓歡朋飯店的評分

3.5 out of 5
倫敦蓋威克機場希爾頓歡朋飯店
Longbridge House, North Terminal, Gatwick Airport, Gatwick, England

評論

8.8

有夠讚

10 分,有夠讚;1003 則評論中有 583 則" "
8 分,不錯哦;1003 則評論中有 267 則" "
6 分,一般般;1003 則評論中有 84 則" "
4 分,不太好;1003 則評論中有 40 則" "
2 分,很糟糕;1003 則評論中有 29 則" "

9.2/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Dawn 於 2023年3月29日回覆
Thank you for your perfect scores of 10 which we are delighted to see, and should there be anything further you wish to share I'd be happy to hear from you so we can look to amend or implement. Thank you for choosing Hampton by Hilton and we look forward to welcoming you again soon,Kind RegardsDawn Znojek

10/10 有夠讚

Graham

情侶出遊
Wonderful hotel onsite at Gatwick airport. Only issue was temperature in room was set too high.
於 2024 年 3 月住了 1 晚

4/10 不太好

Louise

情侶出遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The air conditioning in the room blew out hot air all night and we could not turn on cold air. Mattress also very uncomfortable unfortunately. A terrible nights sleep before an early flight was not what we had hoped for or expected.
於 2024 年 3 月住了 1 晚
Fran 於 2024年3月23日回覆
Thank you for choosing Hampton by Hilton London Gatwick Airport and for taking the time to provide feedback about your experience at our hotel. I would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, I am very sorry that the air conditioning was not functioning as you would have liked, I wonder if you called the reception team ? they have the ability to change the temperature and would have happily done this for you. Our reception team are available 24hours a day.With regards the mattress, I am very sorry that on this occasion was not to your liking. I hope we will have the opportunity to welcome you to our hotel again in the future. With Kind Regards, Fran LethbridgeGuest Relations Manager

10/10 有夠讚

Daniel,Ramsgate

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly, professional and great aminities.
於 2024 年 3 月住了 1 晚
Fran 於 2024年3月20日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking time and trouble to leave a review of your recent stay with us. I am pleased to see you had a great stay here and felt our team were friendly and professional and that the amenities here are great. It is always a delight to receive a perfect score of 10. Thank you ! If I can be of any assistance to you in the future, please do not hesitate to contact me. We look forward to being able to welcome you back to our hotel again soon, With kind regardsFran LethbridgeGuest Relations Manager

6/10 一般般

Anil

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Reception staff could be a little more hospitable. They should choose other occupation if they think hospitality is below their station.
於 2024 年 3 月住了 1 晚
Fran 於 2024年3月9日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire. The feedback from these are very important to us and we use the comments to rectify any shortfalls highlighted to us by our guests. I would like to apologise to your for the reception team not being very friendly. This is definitely not the impression we wish our guests to take away with them. It is rare for us to receive such comments regarding our team and I shall be checking to see who was on duty and those responsible will be made aware of your comments and to understand the consequences of their actions. Please accept my sincere apologies. Every guest is important to us and we strive to ensure that each guest has a comfortable and peaceful stay with us.If I can assist you with regards this or any other stay with us, please do not hesitate to contact me and I will be happy to help you.Again, please accept my apologies and I hope you will return and we will be able to exceed your expectations.With kind regardsFran LethbridgeGuest Relations Manager

10/10 有夠讚

Keith

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Speedy check in, friendly staff and right at the airport.
於 2024 年 3 月住了 1 晚
Fran 於 2024年3月7日回覆
Thank you for choosing the the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the online guest questionnaire. I was delighted to see that you had a great stay with us and felt our hotel was conveniently located, the staff friendly and the check in service was efficiently executed.If I can be of any assistance in the future, please do not hesitate to contact me and I will be more than happy to help you.With kind regardsFran LethbridgeGuest relations Manager

8/10 不錯哦

shirleen

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Perfect for traveling out of north terminal
於 2024 年 2 月住了 1 晚
Fran 於 2024年3月1日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire.I was pleased to see that you had a great stay with us and felt our hotel was perfectly located for your trip from the North Terminal.If I can be of any assistance with regards this or another booking with us, please do not hesitate to contact me and I will be more than happy to help.With kind regardsFran LethbridgeGuest Relations Manager

4/10 不太好

Elsie

喜歡:整潔度、員工素質和住宿環境和硬體
Very uncomfortable hard bed ..everything else was great but the bed
於 2024 年 2 月住了 1 晚
Fran 於 2024年2月27日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line questionnaire. I am very sorry that the bed was not to your liking, our mattresses are Hilton Standard mattress's and are updated on a regular basis. I apologise that they did not suit you on this occasion.I was pleased to read that apart from the bed, you found everything else to your satisfaction.If I can assist you with this or any other booking with us, please do not hesitate to contact me and I will be pleased to help you.With warm regardsFran LethbridgeGuest Relations Manager

8/10 不錯哦

Ariel

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient for overnight stay in gatwick.
於 2024 年 2 月住了 1 晚
Fran 於 2024年2月23日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire. I was pleased to see that you had a good stay with us and felt our hotel was conveniently located, we strive to ensure that every guest has a pleasant and comfortable stay with us.If I can assist you with regards this or any other booking, please do not hesitate to contact me and I will be happy to help.With kind regardsFran LethbridgeGuest Relations Manager

8/10 不錯哦

Ray

情侶出遊
喜歡:設施服務
Good service and very convenient
於 2024 年 2 月住了 1 晚
Fran 於 2024年2月22日回覆
Thank you for choosing the Hampton by Hilton London Gatwick for your recent stay and for taking the time and trouble to complete the on-line guest questionnaire.I was pleased to see that you thought our hotel was conveniently located and our team here gave good service.If I can assist you with regards this or any other booking with us, please do not hesitate to contact me and I will be more than happy to help.With kind regardsFran LethbridgeGuest Relations Manager

6/10 一般般

Julia

喜歡:整潔度和員工素質
於 2024 年 2 月住了 1 晚
dawn 於 2024年2月18日回覆
Dear Julia,Thank you for choosing Hampton by Hilton Gatwick Airport for your stay, and for taking the time to share a score of your recent stay with us. Should there be anything you wish to share I'd be happy to hear from you so we can look to amend or implement. We look forward to welcoming you back soon. Kind Regards, Dawn Znojek Front Office Assistant Manager

8/10 不錯哦

Katrina

於 2024 年 2 月住了 1 晚
Fran 於 2024年3月20日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the online guest feedback. I was pleased to see that you had a good stay with us. If I can assist you with anything regarding this or any other stay with us, please do not hesitate to contact me and I will be more than happy to help.With kind regardsFran LethbridgeGuest Relations Manager

10/10 有夠讚

Danielle

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The person at the desk was very friendly and even allowed me to check in early.
於 2023 年 12 月住了 2 晚
Fran 於 2024年3月12日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking time and trouble to leave a review about your recent stay with us. I am pleased to see you had a great stay here, it is always a delight to receive a perfect score of 5/5. I am delighted that our team were able to accommodate your early check in as we strive to ensure that each guest has a pleasant and comfortable stay with us. If I can be of any assistance to you in the future, please do not hesitate to contact me. We look forward to being able to welcome you back to our hotel again soon, With kind regardsFran LethbridgeGuest Relations Manager

8/10 不錯哦

Steven

喜歡:住宿環境和硬體
於 2024 年 2 月住了 1 晚
Fran 於 2024年2月8日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking time and trouble to leave score your recent stay with us. I am pleased to see you had a great stay here. If I can be of any assistance to you in the future, please do not hesitate to contact me. We look forward to being able to welcome you back to our hotel again soon, Kind Regards,Fran LethbridgeGuest Relations Manager

8/10 不錯哦

Lynsey,Norwich

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was ok for a stopover before our flight out of Gatwick.
於 2024 年 2 月住了 1 晚
Fran 於 2024年2月7日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to share a review of your stay. I am pleased to see that you had a good experience with us, as we strive to ensure that every guest has a pleasant and comfortable stay here. I look forward to welcoming you back on your next visit, With Kind Regards, Fran LethbridgeGuest Relations Manager

10/10 有夠讚

Wendy

家庭旅遊
喜歡:整潔度和設施服務
Liked the stay, room very warm even when heating turn off. Thought soft drinks were very price. Otherwise a great stay .
於 2024 年 1 月住了 1 晚
Fran 於 2024年1月31日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to leave a review of your stay with us. I was delighted to see that you gave our hotel a perfect score of 5* with some thoughtful comments. If I can assist you with this or any other stay here, please do not hesitate to contact me and I will be pleased to help.With warm regardsFran LethbridgeGuest Relations Manager

10/10 有夠讚

Katherine

於 2024 年 1 月住了 1 晚
Fran 於 2024年3月20日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking time and trouble to leave a score of your recent stay with us. I am pleased to see you had a great stay here, it is always a delight to receive a perfect score of 5. If I can be of any assistance to you in the future, please do not hesitate to contact me. We look forward to being able to welcome you back to our hotel again soon, With kind regardsFran LethbridgeGuest Relations Manager

8/10 不錯哦

JANET

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Could walk into the terminal
於 2024 年 1 月住了 1 晚
Fran 於 2024年1月31日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to share a review of your stay. I am pleased to see that you had a good experience with us, as we strive to ensure that every guest has a pleasant and comfortable stay here. I look forward to welcoming you back on your next visit, With Kind Regards, Fran LethbridgeGuest Relations Manager

10/10 有夠讚

Claire

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Fran 於 2024年1月31日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to score your stay with us. I am pleased to see that you had a good experience here, as we strive to ensure that every guest has a pleasant and comfortable stay. I look forward to welcoming you back on your next visit, With Kind Regards, Fran LethbridgeGuest Relations Manager

10/10 有夠讚

Debbie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Made very welcome when checked in. Room clean and bed very comfortable. Evening meal was really nice and plenty of it
於 2024 年 1 月住了 1 晚
Fran 於 2024年1月27日回覆
Thank you for choosing the Hampton by Hilton, London Gatwick for your recent stay and for taking the time and trouble to complete the on-line guest questionnaire.I was delighted to see that you had a great stay with us and awarded us a perfect 5* with some excellent feedback, thank you ! It is always so lovely to read positive reviews about our hotel as we strive to ensure our guests are comfortable and have a pleasant stay here.If I can assist you in any way regarding this or any other booking with us, please do not hesitate to contact me and I will be more than happy to help you.With kind regardsFran LethbridgeGuest Relations Manager

8/10 不錯哦

Carolyn

於 2024 年 1 月住了 1 晚
Fran 於 2024年1月25日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to leave a score of your stay with us.I was very pleased to see that you had a good visit here and I look forward to welcoming you back to our hotel when you are next able to visit.With kind regardsFran LethbridgeGuest Relations Manager

10/10 有夠讚

Susan

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel is in the north terminal building and we found it relatively easily. The room was comfortable and we heard no noise whatsoever.
於 2024 年 1 月住了 1 晚
Fran 於 2024年1月25日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport, and for taking the time and trouble to share a review of your recent stay with us. I am pleased to see that you had a great visit here and we look forward to welcoming you back again soon. With Kind Regards, Fran LethbridgeGuest Relations Manager

8/10 不錯哦

Stephen,Iver

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Fran 於 2024年1月25日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for leaving a score of your stay with us. I am pleased to see that you had a good visit and we look forward to welcoming you back to our hotel soon.With kind regardsFran LethbridgeGuest Relations Manager

6/10 一般般

Carol

於 2024 年 1 月住了 1 晚
Fran 於 2024年1月11日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to share a review of your stay. I am pleased to see that you had a good experience with us, as we strive to ensure that every guest has a pleasant and comfortable stay here. I look forward to welcoming you back on your next visit, With Kind Regards, Fran LethbridgeGuest Relations Manager

10/10 有夠讚

Carmel

Such an easy stay ahead of a morning flight. So convenient
於 2024 年 1 月住了 1 晚
Fran 於 2024年1月10日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire. I was very pleased to read your positive thoughts and comments, thank you !If I can be of any assistance to you with regards this or any other booking with us, please do not hesitate to contact me and I will be more than happy to help you.With kind regardsFran LethbridgeGuest Relations Manager.

10/10 有夠讚

lynda

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Brilliant hotel, it’s works so well. So clean, warm and silent! We had the best sleep. Breakfast is great and available from first thing. Cannot recommend enough!
於 2023 年 12 月住了 1 晚
Fran 於 2024年1月10日回覆
Thank you for choosing the Hampton by Hilton for your recent visit and for taking the time and trouble to complete the on-line guest questionnaire.I was delighted to read your comments and really pleased with the positive feedback you have left us, it is always so lovely to read such a great review. Thank you !If I can be of any assistance in regards this or any other booking with us, please do not hesitate to contact me and I will be more than happy to help you.With kind regardsFran LethbridgeGuest Relations Manager

6/10 一般般

Caroline

喜歡:整潔度和員工素質
Creaky floors and corridors. Was on floor 5 and there must have been a herd of elephants living upstairs. Barely slept. I guess if you can get on floor 6 it would be ok? Ate in the bar, pizza. Was reasonable.
於 2023 年 12 月住了 1 晚
Fran 於 2024年1月2日回覆
Thank you for choosing to stay at The Hampton by Hilton hotel Gatwick and for taking the trouble for complete the on-line questionnaire which we find extremely valuable. I would like to take this opportunity to apologise to you for the disturbance you experienced whilst staying with us. I have passed on your feedback to our operations manager for further investigation and we will do our very best to look into this matter. We use feedback, such as yours to make continuous changes to our hotel to improve our guests experience and I thank you for bringing this matter to my attention. I do hope that this won’t deter you from staying with us in the future and we look forward to welcoming you back to our hotel. With kind regardsFran LethbridgeGuest Relations Manager

10/10 有夠讚

David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月29日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking the time and trouble to leave a score of your recent stay with us. I am pleased to see you had a great stay here, it is always a delight to receive a perfect score of 10, thank you! If I can be of any assistance to you in the future, please do not hesitate to contact me. I look forward to being able to welcome you back to our hotel again soon, With Kind Regards,Fran LethbridgeGuest Relations Manager

6/10 一般般

真實旅客

喜歡:整潔度
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月29日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking the time and trouble to leave a score of your recent stay with us. I am pleased to see you had a good stay here. If I can be of any assistance to you in the future, please do not hesitate to contact me. I look forward to being able to welcome you back to our hotel again soon, With Kind Regards,Fran LethbridgeGuest Relations Manager

6/10 一般般

Bruce

Incredibly Convenient
It's a Airport Hotel!!. Exactly as described. Incredibly convenient to the North Terminal.
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月29日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking the time and trouble to leave a review about your recent stay with us. I am pleased to see you had a good stay here and it is always a delight to receive such valuable feedback, thank you! If I can be of any assistance to you in the future, please do not hesitate to contact me. I look forward to being able to welcome you back to our hotel again soon, With Kind Regards,Fran LethbridgeGuest Relations Manager

10/10 有夠讚

Susan

My room was extremely clean and the bed was very comfortable.
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月22日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire. I was pleased to see that you had a great stay with us and felt that our hotel room was comfortable and clean. I look forward to welcoming you back when you are next able to visit us.With kind regardsFran LethbridgeGuest Relations Manager

10/10 有夠讚

Viatcheslav,Richmond Hill

於 2023 年 12 月住了 1 晚
Fran 於 2023年12月29日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking the time and trouble to leave a score of your recent stay with us. I am pleased to see you had a great stay here it is always a delight to receive a perfect score, thank you! If I can be of any assistance to you in the future, please do not hesitate to contact me. I look forward to being able to welcome you back to our hotel again soon, With Kind Regards,Fran LethbridgeGuest Relations Manager.

8/10 不錯哦

Nicholas

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月29日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking the time and trouble to leave a score of your recent stay with us. I am pleased to see you had a good stay here, it is always a delight to receive a near perfect score, thank you! If I can be of any assistance to you in the future, please do not hesitate to contact me. I look forward to being able to welcome you back to our hotel again soon, With Kind Regards,Fran LethbridgeGuest Relations Manager.

10/10 有夠讚

Peter

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月21日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport, and for taking the time and trouble to share a score of your recent stay with us. I am pleased to see that you had a great visit here and we look forward to welcoming you back again soon. With Kind Regards, Fran LethbridgeGuest Relations Manager.

10/10 有夠讚

Ana

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Xmas Break
Was Amazing staying and friendly staff great Breakfast quality and quantity.
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月21日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking the time and trouble to leave a review about your recent stay with us. I was delighted to see you had a great stay here and have already shared your feedback with our team. It is always a delight to receive a perfect score of 10 and such valuable feedback, thank you! If I can be of any assistance to you in the future, please do not hesitate to contact me. I look forward to being able to welcome you back to our hotel again soon, With Kind Regards,Fran LethbridgeGuest Relations Manager.

10/10 有夠讚

Mark

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月21日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport, and for taking the time and trouble to share a score of your recent stay with us. I am pleased to see that you had a great visit here and we look forward to welcoming you back again soon. With Kind Regards, Fran LethbridgeGuest Relations Manager.

4/10 不太好

Gordon

家庭旅遊
不喜歡:員工素質
Ok but reception was poor and very unwelcoming
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月21日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire.I am sorry that, on this occasion, our hotel did not meet with your expectations as we strive to ensure that each and every guest is made to feel welcome from checking in to checking out and I am very disappointed to read your comments. I hope that this experience will not deter you from staying with us again in the future and we look forward to welcoming you back to our hotel soon.With kind regards,Fran LethbridgeGuest Relations Manager

8/10 不錯哦

Karrie-Anne

商務旅客, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Exceptional House Keeping! Buffet was not worth it at all...and the front desk manager was avg. Spent 5 nights there and was fine other then the promise of breakfast. Great Gym!
於 2023 年 12 月住了 3 晚
Fran 於 2023年12月21日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to share a review of your stay. I am pleased to see that you had a good experience with us, as we strive to ensure that every guest has a pleasant and comfortable stay here. I Was really delighted to read about the exceptional housekeeping, I shall make them aware of your comments.I look forward to welcoming you back on your next visit, With Kind Regards, Fran LethbridgeGuest Relations Manager.

10/10 有夠讚

Elaine

於 2023 年 12 月住了 1 晚
Fran 於 2023年12月21日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to score your stay. I am pleased to see that you had a good experience with us, as we strive to ensure that every guest has a pleasant and comfortable stay here. I look forward to welcoming you back on your next visit, With Kind Regards, Fran LethbridgeGuest Relations Manager

8/10 不錯哦

Gudfinna

於 2023 年 12 月住了 1 晚
Fran 於 2023年12月15日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to share a review of your stay. I am pleased to see that you had a good experience with us, as we strive to ensure that every guest has a pleasant and comfortable stay here. I look forward to welcoming you back on your next visit, With Kind Regards, Fran LethbridgeGuest Relations Manager

10/10 有夠讚

Gordon

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Magdalena Vazquez, Reception Supervisor 於 2023年12月10日回覆
Dear Gordon,Thank you for choosing Hampton by Hilton Gatwick Airport, and for taking the time to share a review of your recent stay with us. I am pleased to see that you had a great visit here and we look forward to welcoming you back again soon. With Kind Regards,

10/10 有夠讚

Nicholas

Fran 於 2024年2月7日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking time and trouble to leave a review about your recent stay with us. I am pleased to see you had a great stay here it is always a delight to receive a perfect score of 5* If I can be of any assistance to you in the future, please do not hesitate to contact me. We look forward to being able to welcome you back to our hotel again soon, Kind Regards,Fran LethbridgeGuest Relations Manager

10/10 有夠讚

Amy

喜歡:整潔度、員工素質和住宿環境和硬體
Fran 於 2024年2月7日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking time and trouble to leave a review about your recent stay with us. I am pleased to see you had a great stay here and have already shared your feedback with the reception team. It is always a delight to receive a perfect score of 10. If I can be of any assistance to you in the future, please do not hesitate to contact me. We look forward to being able to welcome you back to our hotel again soon, With Kind Regards,Fran LethbridgeGuest Relations Manager

8/10 不錯哦

Carter,hopkinton

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Only steps from the check-in counters at Gatwick’s North Terminal, this was a perfect location to wait out a day and night layover. Breakfast was first-rate. Dining room way too bright and dinner choices were average, microwaveable affairs. Great staff and very clean.
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月8日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire. I was delighted to see that you had a great stay with us and awarded us a score of 4/5 and left us positive feedback. Thank you !I was pleased to read that you thought our hotel was conveniently located, clean and that the team here are great. It is always lovely to receive thoughtful feedback.If I can assist you with regards this or any future booking with us, please do not hesitate to contact me and I will be more than happy to assist you.With kind regardsFran LethbridgeGuest Relations Manager.

10/10 有夠讚

David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月8日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to share a score of your stay. I am pleased to see that you had a good experience with us, as we strive to ensure that every guest has a pleasant and comfortable stay here. I look forward to welcoming you back on your next visit, With Kind Regards,

10/10 有夠讚

Gunnar

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月6日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport, and for taking the time and trouble to share a score of your recent stay with us. I am pleased to see that you had a great visit here and we look forward to welcoming you back again soon. With Kind Regards, Fran LethbridgeGuest Relations Manager

10/10 有夠讚

Danny

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly and professional.
於 2023 年 12 月住了 1 晚
Fran 於 2023年12月6日回覆
Thank you for choosing Hampton by Hilton Gatwick Airport, and for taking the time and trouble to share a score of your recent stay with us. I am pleased to see that you had a great visit here and we look forward to welcoming you back again soon. With Kind Regards, Fran LethbridgeGuest Relations Manager.

10/10 有夠讚

Sheila

於 2023 年 12 月住了 1 晚
Fran 於 2023年12月5日回覆
Thank you for choosing to stay at The Hampton by Hilton Gatwick and taking the time and trouble to leave a score of your recent stay with us. I am pleased to see you had a great stay here, it is always a delight to receive a perfect score of 10, thank you! If I can be of any assistance to you in the future, please do not hesitate to contact me. I look forward to being able to welcome you back to our hotel again soon, With Kind Regards,Fran LethbridgeGuest Relations Manager

10/10 有夠讚

mark

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel, ideally situated
Stayed overnight before our flight. The hotel is situated at the side of baggage drop in the north terminal, so ideal position. Staff were lovely, room was very comfy and quiet. Included breakfast was buffet style and plentiful. Later checkout of 12.00 was useful to us as we were flying at lunchtime. Would def use this hotel again!!
於 2023 年 11 月住了 1 晚
Fran 於 2023年12月5日回覆
Thank you for choosing the Hampton by Hilton London Gatwick and for taking the time and trouble to complete the on-line guest questionnaire. I was delighted that you had a great stay with us and awarded our hotel a perfect score of 10 and gave us such fabulous feedback, thank you !I am pleased to see that you felt our location is convenient, our team were lovely and the room was quiet and comfortable.I look forward to welcoming you back to our hotel when you are next able to visit,With kind regardsFran LethbridgeGuest Relations Manager.

10/10 有夠讚

Kelly

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was THE best kept airport hotel we’ve ever stayed in. The room was huge and the bathroom equally spacious. The room and bathroom were very clean. Not a speck of mold, dust or debris anywhere. The restaurant was great. The bar food was perfect and the breakfast options on the buffet were plentiful. Check in-out were easy and the all the staff really made you feel welcomed. Bravo!
於 2023 年 10 月住了 1 晚
Fran 於 2023年12月5日回覆
Thank you so much for the thoughtful, positive comments you left on your review, and for the perfect score of 10 ! It is always such a delight when we receive such a great score. I was delighted with all of your comments and I will pass them on to our Housekeeping and our Food and Beverage Managers who will be thrilled also.If I can be of any assistance in the future, please do not hesitate to contact me and I will be more than happy to help.With kind regardsFran LethbridgeGuest Relations Manager.