Hotel Lev, a.k.a. ‘Exe Lev’, near the center of Ljubljana, has 4-star pretensions, on which it is unable to deliver. Part of its snob-appeal is its supposed ‘design’, which could be improved markedly by visiting any Marriott and taking a few notes. Rooms are small (this is Ljubljana, not Tokyo) while hallways are enormous. Even so, the AC was insufficiently powered to cool our room (that is after I had to MacGyver it to engage in the first place). Not enough elevators for the number of rooms means people are regularly waiting around in the lobby to ascend. The small bar serves bottled drinks and overpriced, stale snacks; there is no restaurant. Staff is pleasant, but inexperienced; for example, three people could not figure out that taking 10 minutes at checkout to settle our bill of 0.80 Euro might be an imposition on our schedule. In short, if you charge a big-money rate, you are expected to deliver the big-money service for which dubious architectural accents and adding ‘Exe’ to your name is not a substitute. Better training, and better maintenance, guys, and maybe reduce the price by half to match what you actually deliver. Ah, almost forgot, alone in this disappointment of facilities and management, the breakfast spread was truly magnificent.