Amanda at the front desk is a gem! She was helpful, personable, professional and presented in a neat and put-together appearance.
Suzanne
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Dana
情侶出遊
2025 年 7 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely hotel in the heart of Lenox. The rooms and property were very nice. The staff was great. We would definitely stay here again!
Dana
於 2025 年 7 月住了 2 晚
6/10 一般般
Jane
親子旅遊
2025 年 7 月 6 日
Shower had mildew and rust stains from the soap dispenser. The outlets were very old and in disrepair. There were no blackout shades or curtains, only regular shades. Otherwise the hotel was stylish and relatively comfortable.
Jane
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Gerard
情侶出遊
2025 年 7 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the inn and its location. Loved the decor in the common areas as well as our room. The best part was the services rendered us on our arrival by Amanda who was at the desk. She was an absolute gem! Great service!
Gerard
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jessica
團體旅遊
2025 年 6 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
Wonderful ambience and people!
Jessica
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Brent
情侶出遊
2025 年 6 月 17 日
Its more like an inn. No one at the front desk or to answer the phone.
Brent
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Kristine
2024 年 7 月 29 日
Kristine
於 2024 年 7 月住了 2 晚
4/10 不太好
Lisa
2024 年 6 月 2 日
不喜歡:員工素質和住宿環境和硬體
The room was fine. A/C worked very well first night, but second night it was a sauna (didn’t change anything on controls). Check your credit card charges. I paid through Expedia and was recharged and then had additional charges on my card. Hotel was walking distance to all bars and restaurants. Carpet could use a refresh. All staff were very nice.
Lisa
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Anna
家庭旅遊
2024 年 2 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really cute area. Gorgeous property. Very friendly staff. Thank you!
Anna
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Alice
家庭旅遊
2024 年 2 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lots of TLC from pre check in call to problem solving after we arrived. Our problem. Management was superb. Efficient and kind.
Alice
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Enrique
家庭旅遊
2024 年 1 月 11 日
喜歡:整潔度、員工素質和住宿環境和硬體
Actually we did not stay at the Whitlock, but at a sister hotel, as there were problems at the Whitlock. We stayed at The CONSTANCE. The hotel is lovely, the staff wonderful, particularly Laura, some Colombian mena and women, and Jeff. It is a beautifully maintained conservation building, and the athmosphere is charming
Enrique
於 2024 年 1 月住了 3 晚
10/10 有夠讚
Enrique
2024 年 1 月 5 日
Enrique
10/10 有夠讚
Carlson
2023 年 12 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great
Carlson
於 2023 年 12 月住了 1 晚
8/10 不錯哦
Daniela T
2023 年 12 月 12 日
喜歡:設施服務
Daniela T
於 2023 年 12 月住了 2 晚
10/10 有夠讚
Melissa
家庭旅遊
2023 年 10 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place! I would stay again!
Melissa
於 2023 年 10 月住了 1 晚
8/10 不錯哦
Danielle
情侶出遊
2023 年 10 月 23 日
喜歡:整潔度和員工素質
Whitlock is great for its location. Unfortunately, on a Sunday, the bar and dining was closed. No cable TV for live airing. Room was clean. Staff ver friendly.
Danielle
於 2023 年 10 月住了 1 晚
10/10 有夠讚
Kyriakos
2023 年 10 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
Kyriakos
於 2023 年 10 月住了 1 晚
2/10 很糟糕
Keith
2023 年 10 月 15 日
Keith
於 2023 年 10 月住了 1 晚
8/10 不錯哦
Erich
情侶出遊
2023 年 10 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
Charming setting and building. Strangely empty bar often with no staff available, and fire pit was lit some days/times and not others. No real cream for coffee, just Coffee Mate, in the morning. Continental breakfast is at the Constance but there is room in bar at Whitlock for pastries at least. We were happy with the room itself.
Erich
於 2023 年 10 月住了 5 晚
10/10 有夠讚
Nancy
2023 年 10 月 11 日
喜歡:整潔度、員工素質和住宿環境和硬體
I could definitely spend a few days here. It is lovely and the Whitney is spectacularly quaint.
Nancy
於 2023 年 10 月住了 1 晚
8/10 不錯哦
真實旅客
2023 年 10 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay. Charming hotel.
We enjoyed our stay at The Whitlock. The hotel is very charming with a gorgeous patio which we enjoyed during the day and in the evening. Our room was beautiful and very tastefully decorated. They have clearly listened to customer feedback and addressed various issues that people have brought up in past reviews (there's a place to store toiletries in the bathroom above the sink, a place to hang clothes, and in-room temperature control). The bed and pillows were comfortable. Everything was very clean. The shower was a good size. Customer service was great. Check-in was easy. The walls are thin so you may want ear plugs if you're a light sleeper. There's also no breakfast, although they do serve coffee and tea in the morning. They used to have a restaurant on-site, but unfortunately, it's no longer operational, although it sounds like this is temporary and there are other places to eat within walking distance (there is also a proper bar on-site where they mix drinks). The location was perfect. A block away from the main strip. It was very safe walking around with no major roads to cross to get to the restaurants and cafes. Parking was free and easy to access. Overall, a great stay.
真實旅客
於 2023 年 10 月住了 1 晚
10/10 有夠讚
Anne S
情侶出遊
2023 年 10 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved it. The restaurant is now closed but the bar was good.
Anne S
於 2023 年 10 月住了 1 晚
10/10 有夠讚
Elaine
2023 年 10 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Elaine
10/10 有夠讚
Gregg,Haverford
情侶出遊
2023 年 10 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Always a great place to stay and the location is excellent!