Staff are amazing, friendly and very helpful
Interconnecting rooms can make it hard to sleep if you have noisy neighbour
Breakfast good
Kelly-Anne
於 2024 年 3 月住了 6 晚
sudarma 於 2024年3月27日回覆
Dear Kelly-Anne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Rachelina
情侶出遊
2024年3月25日
喜歡:整潔度、設施服務和住宿環境和硬體
Great area and beautiful people
Rachelina
於 2024 年 3 月住了 9 晚
sudarma 於 2024年3月27日回覆
Dear RachelinaThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Phillipa
情侶出遊
2024年3月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed for one night only as we were in transit. Great sleep, room clean and very comfortable. Breakfast had an excellent choice. Pool was a good temperature.
The staff were excellent, nothing was too much trouble. Would definitely stay again.
Phillipa
於 2024 年 3 月住了 1 晚
sudarma 於 2024年3月27日回覆
Dear Phillipa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
8/10 不錯哦
Ruth Kathleen
2024年3月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Ruth Kathleen
於 2024 年 3 月住了 7 晚
10/10 有夠讚
Rachael
2024年3月17日
喜歡:住宿環境和硬體
Great staff and awesome locstion
Rachael
於 2024 年 3 月住了 5 晚
sudarma 於 2024年3月19日回覆
Dear Rachael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Shaun
2024年3月13日
喜歡:整潔度、員工素質和住宿環境和硬體
Shaun
於 2024 年 3 月住了 5 晚
8/10 不錯哦
Shayne
情侶出遊
2024年3月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good stay staff are very nice and helpful
Shayne
於 2024 年 3 月住了 9 晚
sudarma 於 2024年3月13日回覆
Dear Shayne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Rachael
情侶出遊
2024年3月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff and great service
Thank you to the cleaning staff for assisting us with our room
Highly recommend this hotel n spa
Rachael
於 2024 年 3 月住了 2 晚
sudarma 於 2024年3月13日回覆
Dear Rachael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
8/10 不錯哦
Jan Maureen
情侶出遊, 家庭旅遊
2024年3月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and staff were lovely. Good location close to many restaurants and bars.
We had a scooter and were able to park securely in the basement car park.
The only thing I could say was a negative is that there is no proper bar area where you could sit and watch the street, you had to sit in the restaurant, which just doesn’t have the same vibe.
Jan Maureen
於 2024 年 3 月住了 7 晚
sudarma 於 2024年3月13日回覆
Dear Jan Maureen, Thank you for your kind words about our cleanliness and lovely staff. We are glad to hear you enjoyed our convenient location. We appreciate your feedback regarding the bar area. While our policy focuses on creating a vibrant atmosphere in the restaurant, we will consider your suggestion for improvement. We hope to welcome you back for an even better experience. Sincerely, The Management
10/10 有夠讚
Mary
團體旅遊
2024年3月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything about this hotel was great. Location, clean, the staff and service. Pool was a good size, the only downfall was no umbrellas for shade when the sun was out in the afternoon.
Mary
於 2024 年 2 月住了 3 晚
sudarma 於 2024年3月5日回覆
Dear Mary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Elizabeth
情侶出遊
2024年3月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is fantastic for the price. Staff are super friendly, the rooms are clean and quiet, and everything you need is within an easy walking distance. You’ll be very happy here as it makes for an enjoyable relaxing holiday.
Elizabeth
於 2024 年 3 月住了 2 晚
sudarma 於 2024年3月4日回覆
Dear Elizabeth,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
8/10 不錯哦
Justin
情侶出遊
2024年3月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good property, with a spa and restaurant. Food was great. Pool was pretty busy most of the time though.
Justin
於 2024 年 2 月住了 1 晚
sudarma 於 2024年3月4日回覆
Dear Justin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
8/10 不錯哦
Angie
團體旅遊
2024年2月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Hotel was in a great location and loved Mozzarella restaurant dinner. It was good, clean, helpful, with obliging staff. Had concerns about sun over pool but was not as limited as expected. Would prefer a better/larger offering for breakfast. Would definitely stay again.
Angie
於 2024 年 2 月住了 1 晚
sudarma 於 2024年2月26日回覆
Dear Angie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Marion
團體旅遊
2024年2月25日
喜歡:整潔度、員工素質和住宿環境和硬體
The Magani is an elite property 5 star the staff are incredible and can not do enough for you
The spa is one of the best I’ve been to thankyou to the spa staff they are excellent and very friendly and kind
Thankyou to all at the Magani for yet again a wonderful time I will return soon
Marion
於 2024 年 2 月住了 7 晚
sudarma 於 2024年2月26日回覆
Dear Marion,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Glenn
團體旅遊
2024年2月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, boutique hotel, not too large.
My 4th stay here, service great always leave happy and wanting to come back.
Glenn
於 2024 年 2 月住了 7 晚
sudarma 於 2024年2月26日回覆
Dear Glenn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
8/10 不錯哦
Molly
2024年2月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Location, staff were wonderful and easy to deal with, comfortable beds and clean room.
Will stay again soon
Molly
於 2024 年 2 月住了 3 晚
sudarma 於 2024年2月24日回覆
Dear Molly,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Gayle
團體旅遊
2024年2月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great position and wonderful staff. The day spa is amazing. 2nd time I've stayed there and highly recommend
Gayle
於 2024 年 2 月住了 7 晚
sudarma 於 2024年2月24日回覆
Dear Gayle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
Dear Tetsuya,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Breannah Lee
情侶出遊, 家庭旅遊
2024年2月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always amazing at the Magani, hotel is extremely clean and staff are very friendly!
Breannah Lee
於 2024 年 2 月住了 7 晚
sudarma 於 2024年2月13日回覆
Dear Breannah Lee,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
8/10 不錯哦
eloisa
2024年2月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Their towels are old
eloisa
於 2024 年 2 月住了 2 晚
sudarma 於 2024年2月13日回覆
Dear Eloisa, Thank you for sharing your feedback with us. We appreciate your comments regarding our towels. We will take your feedback into consideration and strive to make improvements where possible. We value your patronage and hope to welcome you back to The Magani Hotel and Spa in the future. Sincerely,The Management
10/10 有夠讚
Debra
2024年2月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We LOVED staying at the Magani Hotel & Spa. It was everything we’d hoped for and more. Our deluxe room overlooked the lovely pool below. It was spacious, well set out and very modern. The Mozzarella Restaurant had amazing food for very reasonable prices. The breakfast had a large assortment of choices, all very tasty! I’d highly recommend this hotel to visitors. We will definitely stay there again!
Debra
於 2024 年 1 月住了 5 晚
sudarma 於 2024年2月9日回覆
Dear Debra,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Ellie
2024年1月20日
Ellie
於 2024 年 1 月住了 7 晚
10/10 有夠讚
KwangWoo
2024年1月18日
KwangWoo
於 2024 年 1 月住了 3 晚
10/10 有夠讚
Matthew
2024年1月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a few minor issues with the room which were resolved immediately
Great location,amazing food and friendly staff
See you again soon
Matthew
於 2024 年 1 月住了 11 晚
sudarma 於 2024年1月16日回覆
Dear MatthewThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Mark
2024年1月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is very clean and close to all shops
Mark
於 2024 年 1 月住了 7 晚
sudarma 於 2024年1月12日回覆
Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
10/10 有夠讚
Janette
2024年1月11日
Janette
於 2024 年 1 月住了 8 晚
10/10 有夠讚
George
情侶出遊
2024年1月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
George
於 2024 年 1 月住了 7 晚
10/10 有夠讚
Irean
家庭旅遊
2024年1月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
엄청 친절하고 이용하는데 불편함이 없어요~
Irean
於 2024 年 1 月住了 4 晚
sudarma 於 2024年1月12日回覆
Dear Irean, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
10/10 有夠讚
Chooi
情侶出遊
2024年1月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, close proximity to shops and eateries, nice and clean hotel. Nice pool, will stay again
Chooi
於 2023 年 12 月住了 2 晚
sudarma 於 2024年1月9日回覆
Dear Chooi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Regan Anne
情侶出遊
2024年1月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Regan Anne
於 2023 年 12 月住了 6 晚
8/10 不錯哦
Andra
2023年12月25日
Andra
於 2023 年 12 月住了 2 晚
8/10 不錯哦
Gerald
2023年12月16日
喜歡:整潔度、員工素質和住宿環境和硬體
good stay no complaints
Gerald
於 2023 年 12 月住了 3 晚
sudarma 於 2023年12月18日回覆
Dear Gerald,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Kaitlin
情侶出遊
2023年12月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our stay here. It was a little noisy from the street and local dogs.
I would recommend some milk in the room fridge for the tea and coffee
Kaitlin
於 2023 年 12 月住了 6 晚
sudarma 於 2023年12月11日回覆
Dear Kaitlin,Thank you for the great review of our hotel and your advices is highly appreciated, we will discuss it management. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Stephen
2023年12月4日
喜歡:整潔度、員工素質和住宿環境和硬體
Stephen
於 2023 年 11 月住了 5 晚
8/10 不錯哦
Tracey
情侶出遊
2023年11月26日
喜歡:整潔度、員工素質和設施服務
The Magani is very trendy and is aimed to IM people. The planning of the building is quite poor as all public areas are open around the quadrangle, virtually no air conditioning in these areas. The bedrooms are nice, spacious and comfortable.
Tracey
於 2023 年 11 月住了 1 晚
sudarma 於 2023年11月30日回覆
Dear Tracey,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Freda
情侶出遊
2023年11月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Magani arranged pick up to hotel from airport. It was once again a great place to stay. Service 5 star and location in walking distances to beach and shops and restaurants ,bars. Staff were always there to helping you with minor things.
We would recommend to familys and couple it has everything you need and ticks all the bixes. Price is very reasonable.
Freda
於 2023 年 9 月住了 10 晚
sudarma 於 2023年11月17日回覆
Dear Freda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
8/10 不錯哦
Paul
2023年11月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel and staff very helpful and friendly.
I just wish smoking area around the pool were used and non-smoking areas were enforced but the people that did smoke smoked where they wanted, I had to constantly move or completely leave as no other sitting areas Also smoking was also allowed in the restaurant eating area which made it hard to enjoy the meal. Australian people that smoke need to do better.
Paul
於 2023 年 11 月住了 10 晚
sudarma 於 2023年11月17日回覆
Dear Mr. Paul,Thank you for your feedback regarding your recent stay at our hotel. We are glad to hear that you found our staff to be helpful and friendly. We apologize for any inconvenience caused by the smoking areas around the pool and in the restaurant eating area. We understand your concerns and will take them into consideration for future improvements. We appreciate your suggestion and will work towards enforcing non-smoking areas more strictly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Sincerely,The Management
2/10 很糟糕
HIROKO
情侶出遊
2023年11月9日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
部屋が、湿気で、水の中に、いるみたいだった。
HIROKO
於 2023 年 11 月住了 1 晚
sudarma 於 2023年11月13日回覆
Dear Hiroko,Thank you for your feedback. at The Magani Hotel and Spa, we ensure the highest standards of quality and comfort to our guests. We understand that a humid room is uncomfortable, and apologize for any inconvenience caused due to this. We strive to provide the best possible experience for all of our guests, and take all feedback seriously in order to improve our services.Sincerely, The Management
6/10 一般般
Stephen Paul
情侶出遊
2023年11月9日
Hotel standards have considerably dropped since reopening after Covid. We have stayed at this hotel on more than 20 occasions since the hotel first opened and it has certainly dropped significantly in standard of service and amenities. Check in and counter staff are rude and care little about guest circumstances. On both occasions of our stays this year our room has not been ready to check in and we have just been left to find something to do until it is ready without any offer of drinks or food to make us comfortable whilst we wait. The hotel is now extremely noisy with drag queen shows 3 days per week. Definitely not the hotel it once was, known for fantastic service, good food and relaxing surrounds. Time to find a new hotel.
Stephen Paul
於 2023 年 10 月住了 10 晚
sudarma 於 2023年11月11日回覆
Dear Stephen Paul,Thank you for reaching out to us and expressing your concerns about your recent experiences at our hotel. We sincerely apologize for any inconveniences you have encountered and appreciate your loyalty as a returning guest.We understand how important it is to maintain a high standard of service and amenities, and we are disappointed to hear that we have not met your expectations since reopening after the Covid-19 pandemic. We value your feedback as it helps us identify areas for improvement and make necessary adjustments to enhance our guests' experiences.Regarding the issues you mentioned, we sincerely apologize for the rudeness displayed by our check-in and counter staff. This behavior is not reflective of our standards, and we will address this matter promptly through retraining and reinforcement of our customer service policies. We genuinely care about our guests' circumstances and will ensure that our staff provides the necessary empathy and assistance during check-in.We also apologize for the inconvenience caused by your room not being ready upon arrival, because we were in high occupancy, the assigning room is back to back, After being checked on our system, the room is ready at 14.00 pm which is normal check in time is 15.00 pm. Regarding the noise from drag queen shows, we apologize for any disturbance caused during your stay. We understand that different guests have varying preferences, and we aim to create an environment that caters to the comfort of all our guests. We genuinely appreciate your feedback and assure you that we take it seriously. We would like to regain your trust and provide you with the exceptional experience you deserve. If you have any further concerns or if there is anything else we can do to make your future stays more enjoyable, please do not hesitate to let us know. We value your patronage and look forward to the opportunity to restore your faith in our hotel.Sincerely, The Management
10/10 有夠讚
Justine
2023年11月7日
喜歡:整潔度、員工素質和住宿環境和硬體
Loved everything about this hotel …. Will be bsck next year
Justine
於 2023 年 10 月住了 4 晚
sudarma 於 2023年11月13日回覆
Dear Justine Slater,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
8/10 不錯哦
Phil
2023年11月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed my stay at Magani. Nice place
Phil
於 2023 年 9 月住了 11 晚
sudarma 於 2023年11月2日回覆
Dear Phil Kingett,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
10/10 有夠讚
Cameron
2023年10月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay
Great hotel and staff
Cameron
於 2023 年 10 月住了 2 晚
sudarma 於 2023年10月28日回覆
Dear CameronThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
8/10 不錯哦
Deborah
情侶出遊
2023年10月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean , staff were friendly and very helpful,close to everything (shops and dinning )
Deborah
於 2023 年 10 月住了 7 晚
Sudarma 於 2023年10月21日回覆
Dear Deborah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management