入口

瑪加尼 Spa 飯店 - CHSE 認證的評分

5 out of 5
瑪加尼 Spa 飯店 - CHSE 認證
Jalan Melasti, Legian Kelod, Legian, Bali

評論

9.2

太棒了

10 分,有夠讚;1000 則評論中有 641 則" "
8 分,不錯哦;1000 則評論中有 269 則" "
6 分,一般般;1000 則評論中有 64 則" "
4 分,不太好;1000 則評論中有 13 則" "
2 分,很糟糕;1000 則評論中有 13 則" "

9.4/10

整潔度

9.6/10

員工素質

9.0/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Wei-ping

於 2022 年 9 月住了 1 晚
The Magani Hotel and Spa Management 於 2022年10月11日回覆
Dear Wei-ping,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

YU-HAO

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適的飯店,但插頭和燈光不足
飯店附近非常熱鬧,離庫塔海灘非常近,房間內部燈光很少,到了晚上會非常暗,窗簾一開對面房間的人就會看到我們房間內部。
於 2019 年 4 月住了 1 晚

8/10 不錯哦

JU PIN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店房間亮度不夠.早餐還可以,很乾淨
於 2018 年 5 月住了 1 晚

10/10 有夠讚

Kasity,HK

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置很好, 正在庫峇中心, 酒店行出外, 轉彎就是旺街
酒店職員有善, 房間整潔很好, 又大, 只是露台對外正在起樓, 有點吵, 但把露台門關上都可以接受. 早餐是西式, 很好吃, 每天都有不同的鮮果汁 ( GOOD )
於 2018 年 4 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best hotel in Bali, Good service and nice location

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
價錢很可以!地點方便,附近很多吃的,離海灘也很近!房間大又舒適,服務也很貼心:) 泳池雖然不大但是曬曬太陽游游泳都是沒問題的!
於 2017 年 9 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Kelly-Anne

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are amazing, friendly and very helpful Interconnecting rooms can make it hard to sleep if you have noisy neighbour Breakfast good
於 2024 年 3 月住了 6 晚
sudarma 於 2024年3月27日回覆
Dear Kelly-Anne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Rachelina

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great area and beautiful people
於 2024 年 3 月住了 9 晚
sudarma 於 2024年3月27日回覆
Dear RachelinaThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Phillipa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed for one night only as we were in transit. Great sleep, room clean and very comfortable. Breakfast had an excellent choice. Pool was a good temperature. The staff were excellent, nothing was too much trouble. Would definitely stay again.
於 2024 年 3 月住了 1 晚
sudarma 於 2024年3月27日回覆
Dear Phillipa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

8/10 不錯哦

Ruth Kathleen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 7 晚

10/10 有夠讚

Rachael

喜歡:住宿環境和硬體
Great staff and awesome locstion
於 2024 年 3 月住了 5 晚
sudarma 於 2024年3月19日回覆
Dear Rachael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Shaun

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚

8/10 不錯哦

Shayne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good stay staff are very nice and helpful
於 2024 年 3 月住了 9 晚
sudarma 於 2024年3月13日回覆
Dear Shayne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Rachael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff and great service Thank you to the cleaning staff for assisting us with our room Highly recommend this hotel n spa
於 2024 年 3 月住了 2 晚
sudarma 於 2024年3月13日回覆
Dear Rachael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

8/10 不錯哦

Jan Maureen

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and staff were lovely. Good location close to many restaurants and bars. We had a scooter and were able to park securely in the basement car park. The only thing I could say was a negative is that there is no proper bar area where you could sit and watch the street, you had to sit in the restaurant, which just doesn’t have the same vibe.
於 2024 年 3 月住了 7 晚
sudarma 於 2024年3月13日回覆
Dear Jan Maureen, Thank you for your kind words about our cleanliness and lovely staff. We are glad to hear you enjoyed our convenient location. We appreciate your feedback regarding the bar area. While our policy focuses on creating a vibrant atmosphere in the restaurant, we will consider your suggestion for improvement. We hope to welcome you back for an even better experience. Sincerely, The Management

10/10 有夠讚

Mary

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything about this hotel was great. Location, clean, the staff and service. Pool was a good size, the only downfall was no umbrellas for shade when the sun was out in the afternoon.
於 2024 年 2 月住了 3 晚
sudarma 於 2024年3月5日回覆
Dear Mary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Elizabeth

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is fantastic for the price. Staff are super friendly, the rooms are clean and quiet, and everything you need is within an easy walking distance. You’ll be very happy here as it makes for an enjoyable relaxing holiday.
於 2024 年 3 月住了 2 晚
sudarma 於 2024年3月4日回覆
Dear Elizabeth,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

8/10 不錯哦

Justin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good property, with a spa and restaurant. Food was great. Pool was pretty busy most of the time though.
於 2024 年 2 月住了 1 晚
sudarma 於 2024年3月4日回覆
Dear Justin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

8/10 不錯哦

Angie

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Hotel was in a great location and loved Mozzarella restaurant dinner. It was good, clean, helpful, with obliging staff. Had concerns about sun over pool but was not as limited as expected. Would prefer a better/larger offering for breakfast. Would definitely stay again.
於 2024 年 2 月住了 1 晚
sudarma 於 2024年2月26日回覆
Dear Angie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Marion

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The Magani is an elite property 5 star the staff are incredible and can not do enough for you The spa is one of the best I’ve been to thankyou to the spa staff they are excellent and very friendly and kind Thankyou to all at the Magani for yet again a wonderful time I will return soon
於 2024 年 2 月住了 7 晚
sudarma 於 2024年2月26日回覆
Dear Marion,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Glenn

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, boutique hotel, not too large. My 4th stay here, service great always leave happy and wanting to come back.
於 2024 年 2 月住了 7 晚
sudarma 於 2024年2月26日回覆
Dear Glenn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

8/10 不錯哦

Molly

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Location, staff were wonderful and easy to deal with, comfortable beds and clean room. Will stay again soon
於 2024 年 2 月住了 3 晚
sudarma 於 2024年2月24日回覆
Dear Molly,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Gayle

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great position and wonderful staff. The day spa is amazing. 2nd time I've stayed there and highly recommend
於 2024 年 2 月住了 7 晚
sudarma 於 2024年2月24日回覆
Dear Gayle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

TETSUYA,JAPAN

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
清潔で買い物や海も近く、バイクやタクシー、遊びの手配など全てホテル内ですみます。 しかも、外よりもホテル内で頼んだ方が安いです。 バランスのとれた良いホテルです。
於 2024 年 2 月住了 6 晚
sudarma 於 2024年2月19日回覆
Dear Tetsuya,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Breannah Lee

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always amazing at the Magani, hotel is extremely clean and staff are very friendly!
於 2024 年 2 月住了 7 晚
sudarma 於 2024年2月13日回覆
Dear Breannah Lee,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

8/10 不錯哦

eloisa

喜歡:整潔度、員工素質和住宿環境和硬體
Their towels are old
於 2024 年 2 月住了 2 晚
sudarma 於 2024年2月13日回覆
Dear Eloisa, Thank you for sharing your feedback with us. We appreciate your comments regarding our towels. We will take your feedback into consideration and strive to make improvements where possible. We value your patronage and hope to welcome you back to The Magani Hotel and Spa in the future. Sincerely,The Management

10/10 有夠讚

Debra

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We LOVED staying at the Magani Hotel & Spa. It was everything we’d hoped for and more. Our deluxe room overlooked the lovely pool below. It was spacious, well set out and very modern. The Mozzarella Restaurant had amazing food for very reasonable prices. The breakfast had a large assortment of choices, all very tasty! I’d highly recommend this hotel to visitors. We will definitely stay there again!
於 2024 年 1 月住了 5 晚
sudarma 於 2024年2月9日回覆
Dear Debra,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Ellie

於 2024 年 1 月住了 7 晚

10/10 有夠讚

KwangWoo

於 2024 年 1 月住了 3 晚

10/10 有夠讚

Matthew

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a few minor issues with the room which were resolved immediately Great location,amazing food and friendly staff See you again soon
於 2024 年 1 月住了 11 晚
sudarma 於 2024年1月16日回覆
Dear MatthewThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Mark

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is very clean and close to all shops
於 2024 年 1 月住了 7 晚
sudarma 於 2024年1月12日回覆
Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management

10/10 有夠讚

Janette

於 2024 年 1 月住了 8 晚

10/10 有夠讚

George

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 7 晚

10/10 有夠讚

Irean

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
엄청 친절하고 이용하는데 불편함이 없어요~
於 2024 年 1 月住了 4 晚
sudarma 於 2024年1月12日回覆
Dear Irean, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management

10/10 有夠讚

Chooi

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, close proximity to shops and eateries, nice and clean hotel. Nice pool, will stay again
於 2023 年 12 月住了 2 晚
sudarma 於 2024年1月9日回覆
Dear Chooi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Regan Anne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 6 晚

8/10 不錯哦

Andra

於 2023 年 12 月住了 2 晚

8/10 不錯哦

Gerald

喜歡:整潔度、員工素質和住宿環境和硬體
good stay no complaints
於 2023 年 12 月住了 3 晚
sudarma 於 2023年12月18日回覆
Dear Gerald,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Kaitlin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our stay here. It was a little noisy from the street and local dogs. I would recommend some milk in the room fridge for the tea and coffee
於 2023 年 12 月住了 6 晚
sudarma 於 2023年12月11日回覆
Dear Kaitlin,Thank you for the great review of our hotel and your advices is highly appreciated, we will discuss it management. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Stephen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 5 晚

8/10 不錯哦

Tracey

情侶出遊
喜歡:整潔度、員工素質和設施服務
The Magani is very trendy and is aimed to IM people. The planning of the building is quite poor as all public areas are open around the quadrangle, virtually no air conditioning in these areas. The bedrooms are nice, spacious and comfortable.
於 2023 年 11 月住了 1 晚
sudarma 於 2023年11月30日回覆
Dear Tracey,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Freda

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Magani arranged pick up to hotel from airport. It was once again a great place to stay. Service 5 star and location in walking distances to beach and shops and restaurants ,bars. Staff were always there to helping you with minor things. We would recommend to familys and couple it has everything you need and ticks all the bixes. Price is very reasonable.
於 2023 年 9 月住了 10 晚
sudarma 於 2023年11月17日回覆
Dear Freda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

8/10 不錯哦

Paul

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel and staff very helpful and friendly. I just wish smoking area around the pool were used and non-smoking areas were enforced but the people that did smoke smoked where they wanted, I had to constantly move or completely leave as no other sitting areas Also smoking was also allowed in the restaurant eating area which made it hard to enjoy the meal. Australian people that smoke need to do better.
於 2023 年 11 月住了 10 晚
sudarma 於 2023年11月17日回覆
Dear Mr. Paul,Thank you for your feedback regarding your recent stay at our hotel. We are glad to hear that you found our staff to be helpful and friendly. We apologize for any inconvenience caused by the smoking areas around the pool and in the restaurant eating area. We understand your concerns and will take them into consideration for future improvements. We appreciate your suggestion and will work towards enforcing non-smoking areas more strictly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Sincerely,The Management

2/10 很糟糕

HIROKO

情侶出遊
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
部屋が、湿気で、水の中に、いるみたいだった。
於 2023 年 11 月住了 1 晚
sudarma 於 2023年11月13日回覆
Dear Hiroko,Thank you for your feedback. at The Magani Hotel and Spa, we ensure the highest standards of quality and comfort to our guests. We understand that a humid room is uncomfortable, and apologize for any inconvenience caused due to this. We strive to provide the best possible experience for all of our guests, and take all feedback seriously in order to improve our services.Sincerely, The Management

6/10 一般般

Stephen Paul

情侶出遊
Hotel standards have considerably dropped since reopening after Covid. We have stayed at this hotel on more than 20 occasions since the hotel first opened and it has certainly dropped significantly in standard of service and amenities. Check in and counter staff are rude and care little about guest circumstances. On both occasions of our stays this year our room has not been ready to check in and we have just been left to find something to do until it is ready without any offer of drinks or food to make us comfortable whilst we wait. The hotel is now extremely noisy with drag queen shows 3 days per week. Definitely not the hotel it once was, known for fantastic service, good food and relaxing surrounds. Time to find a new hotel.
於 2023 年 10 月住了 10 晚
sudarma 於 2023年11月11日回覆
Dear Stephen Paul,Thank you for reaching out to us and expressing your concerns about your recent experiences at our hotel. We sincerely apologize for any inconveniences you have encountered and appreciate your loyalty as a returning guest.We understand how important it is to maintain a high standard of service and amenities, and we are disappointed to hear that we have not met your expectations since reopening after the Covid-19 pandemic. We value your feedback as it helps us identify areas for improvement and make necessary adjustments to enhance our guests' experiences.Regarding the issues you mentioned, we sincerely apologize for the rudeness displayed by our check-in and counter staff. This behavior is not reflective of our standards, and we will address this matter promptly through retraining and reinforcement of our customer service policies. We genuinely care about our guests' circumstances and will ensure that our staff provides the necessary empathy and assistance during check-in.We also apologize for the inconvenience caused by your room not being ready upon arrival, because we were in high occupancy, the assigning room is back to back, After being checked on our system, the room is ready at 14.00 pm which is normal check in time is 15.00 pm. Regarding the noise from drag queen shows, we apologize for any disturbance caused during your stay. We understand that different guests have varying preferences, and we aim to create an environment that caters to the comfort of all our guests. We genuinely appreciate your feedback and assure you that we take it seriously. We would like to regain your trust and provide you with the exceptional experience you deserve. If you have any further concerns or if there is anything else we can do to make your future stays more enjoyable, please do not hesitate to let us know. We value your patronage and look forward to the opportunity to restore your faith in our hotel.Sincerely, The Management

10/10 有夠讚

Justine

喜歡:整潔度、員工素質和住宿環境和硬體
Loved everything about this hotel …. Will be bsck next year
於 2023 年 10 月住了 4 晚
sudarma 於 2023年11月13日回覆
Dear Justine Slater,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

8/10 不錯哦

Phil

喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed my stay at Magani. Nice place
於 2023 年 9 月住了 11 晚
sudarma 於 2023年11月2日回覆
Dear Phil Kingett,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 有夠讚

Cameron

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay
Great hotel and staff
於 2023 年 10 月住了 2 晚
sudarma 於 2023年10月28日回覆
Dear CameronThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

8/10 不錯哦

Deborah

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean , staff were friendly and very helpful,close to everything (shops and dinning )
於 2023 年 10 月住了 7 晚
Sudarma 於 2023年10月21日回覆
Dear Deborah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management