Dear Connor, Thank you for your review. Unfortunately, we had a fire emergency that caused us to relocate all reservations. Any deposits made have been refunded and all cancellation fees have been waived due to this emergency. We do hope to have the opportunity to welcome you back in the future

Greetings Kavitha, Thank you for your wonderful feedback. We are so happy that you enjoyed your stay and hope to welcome you back in the future.

Dear John, Thank you for staying with us and for leaving your review. We are so sorry for the inconvenience and understand your frustrations. We did make accommodations for alternate hotels and do apologize for the delays due to availability. We have refunded your reservation the evening of the incident and hope to have the opportunity to welcome you back in the future.

Greetings Sierra,We're sorry to hear about your most recent experience. Please know that we take your feedback seriously and we are actively working to address the issues you've mentioned to improve our services. We apologize about having just one elevator, we will have our renovations soon and we will fix this issue soon. In regard to breakfast, we do charge for breakfast, but you can book a room that includes breakfast. I hope you give us another chance in the future.Warm Regards,Gian

Hello Jackie, Thank you for your most recent stay. We greatly appreciate your feedback. I have great news! We will be starting our full hotel renovation in April 2024, which will be amazing. We do hope that you visit us again later this year, to experience our new hotel.

Thank you so much for your kind words!We're thrilled to hear that you enjoyed your stay with us.We look forward to welcoming you back in the future!

Dear Jennifer,. Thank you for your 5 star rating. We are so pleased to hear that you enjoyed your stay with us. We will be undergoing a full hotel renovation and cant wait for your to experience our new hotel for your next visit.

Hello Todd, Thank you for your most recent stay. We appreciate your rating and hope to welcome you back soon.P.S. We will be starting our full hotel renovation in April 2024. We cannot wait for you to see and experience our new hotel.

Thank you so much for your kind words!We're thrilled to hear that you enjoyed your stay with us.We look forward to welcoming you back in the future!

Thank you so much for your kind words!We're thrilled to hear that you enjoyed your stay with us.We look forward to welcoming you back in the future!

Thank you so much for your kind words!We're thrilled to hear that you enjoyed your stay with us.We look forward to welcoming you back in the future!

Dear Meghan, Thank you for your most recent stay. We greatly appreciate your business and your feedback. I am sorry that we did not meet your expectations, but please know that your concerns will be addressed with our team to ensure quality. Our hotel will be undergoing a full hotel renovation this spring and we hope to welcome you back to our New Hotel.

Dear Philip, We are so sorry that your stay did not meet your expectations. We welcome your feedback as we use to improve our quality of service.

Dear Junchul,Thank you for staying with us. We greatly appreciate your feedback as we use guest comments to improve our services or celebrate successes. If there was anything we could have done to improve your stay, please let us know. Our goal is to always provide a great guest experience.

Dear Sue, Thank you for your most recent visit to our hotel. I am sorry to hear that your stay was not as comfortable as we hoped. I have addressed your concerns with the team in efforts of correcting the noise from the unit. If there is anything further that you would like to share regarding the service you received, please let us know.We hope to welcome you back in the future.

Thank you so much for your kind words!We're thrilled to hear that you enjoyed your stay with us.We look forward to welcoming you back in the future!

Dear Elyse, Thank you for staying with us and providing a 8* rating. We greatly appreciate your business and hope to welcome you back for future visits to Las Vegas

Dear Naceen, Thank you for your most recent visit to our hotel. We greatly appreciate your business and regret that we did not meet expectations. Our hotel will be undergoing a full renovation this coming spring and I am sure you would love it. If your travel plans bring you back to Las Vegas, please keep us in mind.

Dear Jana, Thank you for visiting us. We greatly appreciate your business and feedback. If your travel plans bring you back to Las Vegas, we hope to have the opportunity to serve you.

Hi Francisco, Thank you for your most recent visit. We greatly appreciate your feedback and are pleased that you enjoyed your stay. We have some great changes coming down the pipeline with our hotel renovation and hope to welcome you back soon.

Dear Sonia, Thank you for staying with us. We greatly appreciate your 5* rating and are so pleased that you enjoyed your stay. Please keep us in mind should your travel plans bring you back to Las Vegas!

Hi Vernon, Thank you for your most recent visit and I greatly appreciate your feedback. Our hotel will be undergoing a complete renovation this spring. The new design will be fantastic and I am sure it will be a hit for our travelers. If you have plans to return to Las Vegas this year. Please keep us in mind. We would love to welcome you back.

Hi Steven, WOW, thank you for the 10* rating! We greatly appreciate it and hope to see you again soon.

Dear Kelsey, Thank you for staying with us and for providing a rating. We are pleased to hear that you enjoyed your stay and hope to welcome you back in the future.

Dear Terry, Thank you for your most recent stay and for providing feedback. It is always our goal to provide great service and it looks like we dropped the ball. I have shared your feedback with engineering team regarding the heater. We certainly could have brought an additional blanket to you and I am sorry that was not done. Its always our goal to ensure guest satisfaction. We would be grateful for the opportunity to welcome you back in the future.

Dear Jonathan, Thank you for your most recent visit and for providing feedback on your stay. I am sorry that your stay was not as expected. We do provide complimentary wi-fi to all registered guests. There is an additional fee for premium. If there is anything further, we could have done to make your stay more enjoyable, please let us know.

Dear Esteban, Thank you for your most recent stay. We greatly appreciate your business. We sincerely regret that we did not meet your expectations. We are investigating the reasoning for the delayed check-in and understand that this was an inconvenience. Our hotel will be undergoing a full hotel renovation starting in April 2024 which will correct any dissatisfaction with the age/ style of our accommodations. I do hope that we have another opportunity to welcome you back and provide the service you deserve. Thank you again.

Hi Devon, Thank you for your most recent visit and feedback. We are so pleased to hear that you enjoyed your stay. Please keep us in mind for any future visits to Las Vegas. We would love to welcome you back!

Desenhos, Thank you for your most recent stay and for providing us with a 5star rating. We greatly appreciate your business and hope to be of service for future plans to Las Vegas

Dear Cynthia, Thank you for sharing your experience from your most recent stay. We greatly appreciate your business and hope to be of service for future trips to Las Vegas. Thank you as well for your compliments on our team member. I will be sure to share your feedback with the team. Thank you again and Happy Holidays!

Dear Amber, Thank you for your rating. We greatly appreciate your business and hope to have an opportunity to welcome you again.

Dear Samanthi, Thank you for staying with us and for providing us with a 5 star rating. We greatly appreciate your business and hope to see you again.

Dear Sandy, Thank you for staying with us and for providing us with your review. We appreciate your business and we are sorry that your experience was not as you expected. We do strive to make sure that all of our guests are satisfied. We will be undergoing a full hotel renovation starting in the spring. I hope that we have an opportunity to welcome you back then.

Dear Carlee, Thank you for staying with us and providing us with your rating. we greatly appreciate your business and hope to be of service for future travel plans to Las Vegas. Happy Holidays to you!

Dear Scott, Thank you for staying with us and providing us with a 4star rating. We greatly appreciate your business and hope to welcome you back in the future.

Hello Alison, Thank you for your most recent stay. We appreciate your rating and hope to welcome you back soon.P.S. We will be starting our full hotel renovation in April 2024. We cannot wait for you to see and experience our new hotel.

Dear Rosalie, Thank you for your most recent stay. I am sorry that we missed the mark and did not meeting your expectations. If you have an opportunity, I would love to learn more about your stay experience in efforts of improving our quality of service.

Dear Jean-Cedric, Thank you for your most recent stay and for providing a ratings. I regret that you did not have a good experience. I welcome your feedback as we do use this information to improve our services and amenities. If your travel plans bring you back to Las Vegas, we would love to welcome you back.

Dear Wayne, Thank you for your review. I greatly appreciate your feedback and have shared your review with our engineering and housekeeping team in efforts of correct the issue. We do have to have the opportunity to welcome you back to our hotel in the near future.

Dear Kristen, Thank you for your most recent visit and for providing a rating for your stay. It looks like we didnt quite hit the mark. Please let us know if there were any issues with your stay. Our goal is to ensure all guest have a great experience.

Dear Kami, Thank you for your most recent stay. We are thrilled that you enjoyed yourself and greatly appreciate the 5star rating. Should your travels bring you back to Las Vegas, we hope to be of service.

Dear Malesia, Thank you for your 5-star rating! We greatly appreciate your business and hope to welcome you back for next visit to Las Vegas

Dear Nicole! WOW, thank you for your comment on our team member. Carlos is a wonderful addition to our team and will be delighted to see your comment. We greatly appreciate your business and hope to see you again.