大廳

京都新町別邸三井花園飯店的評分

4 out of 5
京都新町別邸三井花園飯店
361 Rokkaku-cho, Rokkaku-sagaru, Shinmachidori , Nakagyo-ku, Kyoto, Kyoto

評論

9.2

太棒了

10 分,有夠讚;1000 則評論中有 653 則" "
8 分,不錯哦;1000 則評論中有 268 則" "
6 分,一般般;1000 則評論中有 54 則" "
4 分,不太好;1000 則評論中有 21 則" "
2 分,很糟糕;1000 則評論中有 4 則" "

9.6/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.2/10

住宿環境和硬體

9.2/10

環保程度

評論

8/10 不錯哦

Chao Yu

於 2024 年 2 月住了 4 晚
Front Office Manager 於 2024年3月21日回覆
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
再到京都會再訂同集團酒店
第一次入住,酒店設計很好,配合了一些園藝,房間大,可開兩個行李箱,酒店浴場很舒服,check out後可附費將行李箱送到鄰近車站同集團的酒店,相當方㾘,會再試試同集團其他酒店
於 2024 年 1 月住了 2 晚
Front Office Manager 於 2024年1月12日回覆
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We are honored to receive your compliments on our hotel services. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel and our group hotels again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.

10/10 有夠讚

NING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Front Office Manager 於 2023年10月11日回覆
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.

10/10 有夠讚

Paulia

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location and service. Great breakfast!
於 2023 年 9 月住了 2 晚
Front Office Manager 於 2023年9月12日回覆
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a comment.We are pleased to hear that you have fully enjoyed your stay with us.As one of the biggest attractive point of our breakfast, we serve it as a semi-buffet style.Sometimes some of our guests from overseas might feel their tast unaccustomed, we are really pleased to hear that you liked it.Once again, thank you for taking your time to review your recent stay with us. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.Front Office Manager

10/10 有夠讚

Yi Wei

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 8 月住了 2 晚
Front Office Manager 於 2023年9月12日回覆
Thank you for your perfect rating to us . We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future. Front Office Manager

8/10 不錯哦

KA KI

於 2023 年 8 月住了 2 晚
宿泊支配人 於 2023年9月10日回覆
この度は三井ガーデンホテル京都新町 別邸にご宿泊を賜りまして誠にありがとうございます。また、ご多忙中にも拘らずご感想をお寄せいただき、重ねてお礼申しあげます。ご滞在につきまして、全体的にご満足いただけたご様子が伺え、私どもも大変嬉しく存じます。今後ともお客様皆様にご満足いただけるようサービス向上に努めてまいりますので、引き続きご愛顧の程お願い申しあげます。お客様にまたお会いできます日をスタッフ一同楽しみにしております。三井ガーデンホテル京都新町 別邸 宿泊支配人

8/10 不錯哦

Dong

於 2023 年 8 月住了 2 晚
Front Office Manager 於 2023年8月29日回覆
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment. Front Office Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
櫃台服務人員很專業 熱忱服務 房間乾淨舒適
於 2023 年 6 月住了 4 晚
Front Office Manager 於 2023年6月30日回覆
Thank you for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel.We are pleased to hear that you were satisfied with our staff service and our room. In generally, Japan is fantastic country for hospitality, we assure you that we will continue to strive to provide better service.Once again, thank you for taking your time to write a valuable comment.We are lookng forward to welcoming you again on your future trip in Kyoto.Mitsui Garden Hotel Kyoto Shinmachi Bettei

8/10 不錯哦

kar wai karen

喜歡:整潔度、員工素質和住宿環境和硬體
Room a bit small, no space when you open the suitcase .
於 2023 年 6 月住了 3 晚
Front Office Manager 於 2023年6月27日回覆
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and for your detailed comment about our hotel.We feel sorry about that the size of the room you stayed was not able to live up to your expectations, However, we would appreciate if you could understand the room situation we have in the city of Japan. If you have another opportunity to stay with us - and we hope you do, we recommend trying our Superior Twin (27.29sqm), Deluxe Twin (33.0sqm) and Junior Sweet Twin (57.0sqm) which you may enjoy luxury stay.We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan.Front Office Manager

10/10 有夠讚

MATTHEW

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
室內設計風格與京都相襯,設有澡堂這點很舒適。旅行時亦可以好好休息。
於 2023 年 6 月住了 3 晚
Front Office Manager 於 2023年6月19日回覆
Thank you very much for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are delighted that you enjoyed staying with us and you were satisfied with the traditional design of our hotel and the public large bath.We will continue to strive to further improve our service. We are looking forward to seeing you again.

10/10 有夠讚

Laihwang

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
很舒服的住宿經驗
於 2023 年 4 月住了 2 晚
Front Office Manager 於 2023年4月7日回覆
Thank you for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei.We are very pleased to hear that you had a comfortable stay.We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.

8/10 不錯哦

OI CHING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Front Office Manager 於 2023年3月8日回覆
Thank you for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei. Also, thank you again for your evaluation during your busy schedule. We are very honored to receive such a high evaluation. We hope that you will use our hotel when you come to Kyoto next time. We are looking forward to seeing you again.

10/10 有夠讚

WAN JU

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間大,乾淨,又有風呂,就是離地鐵站遠了一點,也不近購物區,但是安靜
於 2023 年 2 月住了 1 晚
Front Office Manager 於 2023年3月2日回覆
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so pleased to read your review that you fully enjoyed your stay with us.Regarding the location,our hotel is located at a traditional area surrounded by “Machiya” which is Kyoto Style historical townhouses, our building is a bit behind the main street. Although it is about 7 minutes away from the nearest station, we would appreciate if you could enjoy the scenery of Shinmachi-dori, lined with “Machiya”.Once again, thank you very much for your time to review your recent experience at our hotel. We look forward to welcoming you back to our hotel when you come to Kyoto again.Mitsui Garden Hotel Kyoto Shinmachi BetteiFront Office Manager

8/10 不錯哦

CHOI LING

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
個湯有特別,幾好。
於 2023 年 2 月住了 1 晚
Front Office Manager 於 2023年2月12日回覆
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto. We appreciate giving a wonderful comment on our hotel's review.We are glad to know that you enjoyed your stay with us. We look forward to welcoming you back again for your next trip to Kyoto.

10/10 有夠讚

真實旅客

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
前台服務很好
於 2023 年 1 月住了 2 晚
酒店经理 於 2023年1月29日回覆
非常感謝您入住京都新町別邸三井花園酒店。此外,我們再次感謝您在百忙之中抽空向我們提供您對入住的評價和印象。我們很高興聽到您對入住期間酒店員工所提供的服務表示讚賞。我們將繼續努力改善我們的服務,以免對我們這次收到的評價感到羞恥,因此感謝您繼續惠顧。我們期待再次見到您。

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
前台服務很好
於 2023 年 1 月住了 2 晚
酒店经理 於 2023年1月29日回覆
非常感謝您入住京都新町別邸三井花園酒店。此外,我們再次感謝您在百忙之中抽空向我們提供您對入住的評價和印象。我們很高興聽到您對入住期間酒店員工所提供的服務表示讚賞。我們將繼續努力改善我們的服務,以免對我們這次收到的評價感到羞恥,因此感謝您繼續惠顧。我們期待再次見到您。

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
前台服務很好
於 2023 年 1 月住了 1 晚
酒店经理 於 2023年1月29日回覆
非常感謝您入住京都新町別邸三井花園酒店。此外,我們再次感謝您在百忙之中抽空向我們提供您對入住的評價和印象。我們很高興聽到您對入住期間酒店員工所提供的服務表示讚賞。我們將繼續努力改善我們的服務,以免對我們這次收到的評價感到羞恥,因此感謝您繼續惠顧。我們期待再次見到您。

6/10 一般般

Valerie

於 2022 年 12 月住了 2 晚
Front Office Manager 於 2022年12月22日回覆
Thank you for your rating to our hotel. We will continue our efforts to give guests more pleasant stay. Again thank you for taking your time to post your assessment.

8/10 不錯哦

PEI YU

於 2022 年 11 月住了 2 晚
Mitsui Garden Hotel Kyoto ShinFront Office Manager 於 2022年11月29日回覆
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto. We appreciate giving a good rating on our hotel's review.We are glad to know that you enjoyed your stay with us. We look forward to welcoming you back again for your next trip to Kyoto.

8/10 不錯哦

chunki

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel But not really foldable bike Brompton We need to pick outside of hotel Lucky they are safe
於 2022 年 11 月住了 3 晚
Front Office Manager 於 2022年11月13日回覆
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment. Front Office Manager

10/10 有夠讚

Sin Yi

於 2022 年 10 月住了 1 晚
宿泊支配人 於 2022年10月26日回覆
Thank you very much for staying at Mitsui Garden Hotels Kyoto Shinmachi Bettei and taking the time to rate us here.It is always wonderful to find out that our guest has enjoyed his or her stay here.We look forward to being of service to you on your next visit to Kyoto in the near future.Mitsui Garden Hotel Kyoto Shinmachi BetteiFront Office Manager

10/10 有夠讚

YiHao

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great
於 2022 年 10 月住了 4 晚
Front Office Manager 於 2022年10月21日回覆
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Betttei.We appreciate giving a perfect rating on our hotel's review. We are glad to know that you satisfied with your stay. We look forward to welcoming you back again for your next trip to Kyoto.

6/10 一般般

Wenwen

家庭旅遊
不喜歡:客房舒適度
可信度的感受
也許因為時間點的關係所以早餐的比例以及選項比往常少 這大概是我沒想到的
於 2020 年 2 月住了 1 晚
Front manager 於 2020年2月19日回覆
Thank you for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei and commenting. However, it is a pity that breakfast did not meet expectations. This is shared with the staff and attempts to improve the breakfast menu. Again, I'm sorry for the inconvenience. I look forward to my next visit to Kyoto.

8/10 不錯哦

G,HK

情侶出遊
喜歡:整潔度、員工素質和設施服務
積分雙倍使用下雖然便宜但房間比一般細 其餘整潔度名樣都都不錯而且代寄行李比隔壁宅急便宜另外就便利店超市比較遠
於 2020 年 2 月住了 2 晚
酒店經理 於 2020年2月16日回覆
感謝您選擇住宿三井花園酒店京都新町別邸。也非常感謝您在百忙之中提供寶貴的評價。我們很遺憾聽到您住的房間大小不符合您的期望。您可能知道,與歐洲風格的房間相比,日式房間並不那麼大。我們強烈建議您入住更大的房間,高級雙床房或豪華雙床房,供您下次入住。這些房間是廁所和淋浴分開,會開窗戶。 我們很高興您感覺代寄服務便宜。如果从『三井花園京都站前酒店』寄存您的行李,那您能收到您的行李在我們酒店『三井花園新町別邸酒店』。丛『三井花園新町別邸酒店』寄存您的行李,那您能收到您的行李在『三井花園京都站前酒店』。一个行李300日元。再一次,非常感謝您的時間來寶貴意見您在我們酒店的經驗。我們會繼續努力,為您提供更好的入住體驗。我們期待著與您再次相約在三井花園酒店京都新町別邸,謝謝。酒店經理

10/10 有夠讚

KH

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
很乾淨齊整的酒店, 很有京都風味, 地點寧靜, 員工英語能力十分好, 坐的士去河原町大約700多日元, 唯一不足是對面是醫院
於 2020 年 1 月住了 2 晚
FRONT 於 2020年2月5日回覆
Thank you for having stayed at our hotel and taking your time to write down your comments. It brings us a great joy that you enjoyed your time while you were in Kyoto. As you mentioned, our hotel is situated in the old street where we still can feel the traditional atmosphere with quiet and peaceful environment, but yet we are still in the center of Kyoto so that it is easy to get to the transportation and visit some sight-seeing spots. Moreover, we are happy to hear that we could communicate with you in English to make your stay more pleasant. We will continue to strive our service and language skill as well. Once again, we really appreciate your comments which is very important all of us. We are looking forward to welcoming you again, and we hope it will be in the near future. Front Office Manager

10/10 有夠讚

Chiu Lin

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常滿意 住宿品質十分舒適
於 2020 年 1 月住了 1 晚
酒店經理 於 2020年2月5日回覆
感謝閣下入住三井花園酒店京都新町別邸。 我們也很高興有您的寶貴意見。我們很高興您感覺很滿意。 酒店員工將不斷努力,服務好每一位客人提升服務品質,爭取更多的賓客滿意率。謝謝。祝您生活愉快!酒店經理

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間都十分整潔,但地點不是太方便,由地鐵站要行一段路才到酒店,而且周圍沒有什麼商店可以行,這點令人有點失望。
於 2020 年 1 月住了 2 晚
酒店經理 於 2020年1月26日回覆
感謝您選擇住宿三井花園酒店京都新町別邸。也非常感謝您在百忙之中提供寶貴的評價。我們很失望地意識到我們的位置不符合您的期望。因為我們的酒店位於被“Machiya”環繞的傳統區域,這是京都風格的歷史聯排別墅,我們的建築有點落後於主要街道。所以你可能覺得它距離最近的車站只有7分鐘。我們準備好了附近餐廳地圖等著客人,如果您需要餐廳預訂的,請讓我們幫助您。我們再一次真誠地感謝您給我們的評論。我們當然希望很快再次歡迎您。酒店經理

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務貼心,環境清潔。
於 2020 年 1 月住了 2 晚
Front Office Manager 於 2020年1月24日回覆
Thank you very much for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent trip to Kyoto. We are glad to hear that you enjoyed your stay with us including our friendly service and the cleanliness. We will continue to strive harder to provide more comfortable stay to every guest. We thank you again for taking time to write a review on Expedia and look forward to welcoming you again soon.

10/10 有夠讚

EVA

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置好, 舒適
私隱度高, 服務超好, 酒店設計感強, 3人房有點小, 其他全滿分
於 2019 年 11 月住了 1 晚
酒店經理 於 2019年11月29日回覆
感謝您選擇住宿三井花園酒店京都新町別邸。也非常感謝您在百忙之中提供寶貴的評價。對於您感覺房間不寬,不好意思。 我們房間可能沒有西方歐洲的那麼大.可是我們很高興您很感覺服務很滿意。再一次,非常感謝您的時間來寶貴意見您在我們酒店的經驗。 我們會繼續努力,為您提供更好的入住體驗。我們期待著與您再次相約在三井花園酒店京都新町別邸,謝謝。酒店經理

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 1 晚
宿泊支配人 於 2019年10月9日回覆
この度は三井ガーデンホテル京都新町 別邸にご宿泊いただき、誠にありがとうございます。 高い評価をしていただき大変嬉しく存じます。 今後も皆様に快適にお過ごしいただけるよう精進して参りますので、末永くご愛顧賜りますようお願いいたします。 それでは、またのお越しを心よりお待ち申上げております。 宿泊支配人

10/10 有夠讚

Yun-Mei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
推薦入住~~
這次是第二次入住,依舊有著很好的住宿經驗,能感受到飯店的用心,強烈建議要吃早餐,好吃!
於 2019 年 8 月住了 2 晚
Front Office Manager 於 2019年8月19日回覆
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment. As one of the biggest attractive points of our breakfast, we serve various kinds of Kyoto traditional dishes with plenty of fresh vegetables and ingredients from local farm by buffet style. Although some of our guests from overseas might feel their taste unaccustomed, we are really pleased to hear that you could enjoy having breakfast at our restaurant. Thank you very much again for your time providing us your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Kyoto.

10/10 有夠讚

Shuying

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
Front Office Manager 於 2019年8月15日回覆
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto. We appreciate giving a perfect rating on our hotel's review. We are glad to know that you enjoyed your stay with us. We look forward to welcoming you back again for your next trip to Kyoto.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
地點超好,近市中心,旺中帶靜,環境潔淨,床很舒服,浴室設計亦很好,唯開放式衣櫃空間太小。員工服務態度很好。
於 2019 年 7 月住了 3 晚
Front Office Manager 於 2019年7月17日回覆
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and your fabulous comment on our hotel. We are very pleased to hear that you fully enjoyed your stay with us and the room you stayed was comfortable for you. We are glad to hear that you have enjoyed sightseeing a lot. As you know, our hotel is located at very convenient place to many sightseeing spots and easy access to public transportation such as city bus, train and subway. Nearest stations is just 6-7 minutes walking from our hotel. We are pleased to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable. Thank you very much again for your time providing us your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Kyoto.

8/10 不錯哦

Yvonne

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A traditional outlook hotel with good facility and friendly staff
於 2019 年 6 月住了 2 晚
Front 於 2019年6月18日回覆
Thank you for having stayed at our hotel and taking your time to write down your valuable comments. We are happy to hear that our hotel and service could reach your expectation. As you mentioned, we offer a new kind of style of hotel with an elegance that evokes the image of a traditional "Machiya" twonhouses surrounding historical houses. The building is pretty new and a mixture of modernity and tradition. We are also pleased to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable. Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon. Front Office Manager

10/10 有夠讚

Carl,香港

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 3 晚
Front Office Manager 於 2019年5月19日回覆
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto. We appreciate giving a good rating on our hotel's review. We hope to welcome you back again at our hotel in not distant future. Front Office Manager

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had a great experience here. The environment is very nice and staffs are very kind. they are very welcome forginer.
於 2019 年 5 月住了 2 晚
front 於 2019年5月8日回覆
Thank you for having stayed at our hotel and taking your time to leave us your great comments. We are delighted to hear that you had an enjoyable time while you were in Kyoto. It also brings us a great joy to hear that our hotel and service could meet your expectation. We are trying to improve our hospitality skill to make our guests from the other countries feel comfortable since there are more and more guests from other countries coming. We assure you that we will continue to strive to provide better service. Thank you very much again for your time providing us your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Kyoto. Front Office Manager

8/10 不錯哦

Ricky

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
位置静中帶旺,附近有一流食市。 適合親子住宿,設計時尚。 可惜沒有泊車位,距離鐵路站不近。 整體仍是會推薦這酒店的!
於 2019 年 4 月住了 2 晚
FRONT 於 2019年5月4日回覆
感謝您選擇住宿三井花園酒店京都新町別邸。也非常感謝您在百忙之中提供寶貴的評價.We were disappointed to realize that our location did not meet your expectation.It might be true that our hotel is not very close from the nearest train station, however, still in the heart of Kyoto and only about 7 minute-walk from the station exit 22.There are tons of choices of restaurant and cafe in our area, and we all are happy to recommend our favorites. The street called Shinmachi, which our hotel is located on, absolutely makes your stay pleasant as it is a small and historical street. Then according to the parking lot, we apolozise for not having our own parking lot. There are several parking lots near by our hotel which we usualy introduce to our guests. Again, thank you very much for your stay and your valuable comments. We are looking forward to welcoming you soon again. Front Office Manager

10/10 有夠讚

SHANGCHIEN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 1 晚
Front Office Manager 於 2019年3月20日回覆
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto. We appreciate giving a perfect rating on our hotel's review. We are glad to know that you enjoyed your stay with us. We look forward to welcoming you back again for your next trip to Kyoto.

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
酒店服务非常满意,干净整洁,设施全面。但是因为不能开窗 (这个之前已经了解),酒店安装了换气扇,但换气扇却无法关闭,晚上休息时总有嗡嗡声,而且房间内气流较大,一直吹着床铺的位置,很影响睡眠质量,期待改善。
於 2019 年 3 月住了 3 晚
Front Office Manager 於 2019年3月13日回覆
Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your detailed comment on our hotel. We are pleased to hear that you were satisfied with our staff service. However, it is disappointing that the window did not open and I was worried about the sound of air conditioning. We want to make your opinion helpful when making renovations. Thank you so much again for taking the time to offer your valuable opinion. We hope to welcome you all back again soon.

10/10 有夠讚

Hsiu-Hui

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 3 晚
Front Office Manager 於 2019年2月20日回覆
Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.

8/10 不錯哦

Rich,Taipei, Taiwan

家庭旅遊
喜歡:整潔度和員工素質
It is very convenience to the shopping area.
於 2019 年 1 月住了 2 晚
Front Office Manager 於 2019年2月9日回覆
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment. It brings us great joy to hear that you enjoyed our central yet quiet location. Our hotel is located on a small historical street called Shinmachi, and that makes our guests feel a special atmosphere that you can only feel in certain area in Kyoto. We are also in walking distance to famous Nishiki Food Market where you can enjoy some local foods. Thank you so much again for taking the time to offer your valuable opinion. We hope to welcome you all back again soon.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 2 晚
Front Office Manager 於 2019年4月29日回覆
この度は三井ガーデンホテル京都新町 別邸にご宿泊頂き、また、高い評価をいただきまして誠にありがとうございます。 今後もお客様に快適なご滞在をお約束できるよう、スタッフ一同引き続き努力を重ねてゆく所存でございます。この度はお客様の貴重なお時間を私共の評価にお割きいただき、重ねて御礼申し上げます。京都にお越しの際は、ぜひ当館にお立ち寄りくださいませ。またのお越しを、スタッフ一同楽しみにお待ちしております。

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 3 晚
Front Office Manager 於 2019年2月3日回覆
Thank you very much again for taking the time to review your stay with us and we all look forward to your return. We're ready when you are!

8/10 不錯哦

kueiching

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 6 晚
Front Office Manager 於 2019年1月30日回覆
感謝您入住我們的飯店。感謝您的意見反應!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 2 晚
宿泊支配人 於 2019年1月16日回覆
この度は三井ガーデンホテル京都新町 別邸にご宿泊いただきまして誠にありがとうございます。 また貴重なお時間を割いて評価をしていただいたことに関しても重ねて御礼申し上げます。 今回のご宿泊がお客様にとって快適で記憶に残るものであれば幸いでございます。 ぜひまた京都を訪れる機会がございましたら、次回も当ホテルをご利用いただけることを楽しみにお待ちしております。

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 3 晚
宿泊支配人 於 2019年1月12日回覆
この度は三井ガーデンホテル京都新町 別邸をご利用いただきまして誠にありがとうございます。またご多忙中かと存じますが滞在の評価を寄せていただき重ねて御礼申し上げます。ホテルに足を運んで下さるお客様に、今後も快適にご利用いただける空間を提供し続けていけるよう、スタッフ一同努力して参ります 。また京都にお越しの際は、ぜひご利用くださいますようご愛顧のほどよろしくお願い申し上げます。 宿泊支配人

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 4 晚
宿泊支配人 於 2018年12月28日回覆
この度は三井ガーデンホテル京都新町 別邸にご宿泊いただきまして誠にありがとうございます。 滞在中はごゆっくりお過ごし頂けましたでしょうか。 またのお越しをスタッフ一同、心よりお待ち申し上げております。 宿泊支配人

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 1 晚
Front Office Manager 於 2018年11月12日回覆
Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future. Front Office Manager

8/10 不錯哦

真實旅客

於 2018 年 10 月住了 1 晚
Front Office Manager 於 2018年11月2日回覆
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking the time to share your valuable comment with us. "Thank you very much again for your time providing us your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Kyoto."

10/10 有夠讚

Joe,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置很好,旺中帶靜,距離地鐵站大概十分鐘路程。 房間就算是三床房也沒有想像中的擠擁。 整個酒店的設計也很漂亮!
於 2018 年 10 月住了 1 晚
前台經理 於 2018年10月25日回覆
非常感謝您入住Mitsui Garden Hotel Kyoto Shinmachi Bettei並花時間撰寫精彩評論。 我們很高興聽到您很喜歡觀光。 如您所知,我們的酒店位於非常方便的地方,可以到達許多觀光景點,並且可以方便地乘坐公共交通工具,如城市公交車,火車和地鐵。 最近的車站距離酒店僅有6-7分鐘的步行路程。 我們提供一種新的酒店風格,優雅,喚起歷史建築周圍的傳統“町屋”形象。 該建築非常新穎,融合了現代與傳統。 我們希望您在我們的酒店找到並享受我們的庭院和一些木製藝術品。 酒店的地方位於面向新町街的大氣有價值的地方,周圍環繞著“祗園節”,這是京都傳統的著名夏季節日。 再次感謝您花時間提供寶貴的意見。 我們希望很快再次歡迎你們。前台經理