Staff are always smiling and willing to assist where they can. We had abit of an issue with our ventilation system which was unable to be sorted out during our stay so the management kindly re imbursed us without us having to overtly complain and argue about it. I felt that was exemplary service and for that reason I will definitely recommend them for a stay and will be sure to book again if the need arises that I am in the area again sometime. Well done to the team. My only recommendation if I can, is to improve the breakfast buffet variety as I overheard other guests suggesting the same. And also to pay attention to halaal food cross contamination like placing meat products in the same Bain Marie as the vegetables etc. Rather keep the meats and vegetable options completely separate so it’s safe for us to eat. Similar to the way the southern sun hotels do. But overall a good vibe and feel to the hotel with pleasant staff and clean surroundings. Thank you