室外游泳池,提供日光浴躺椅

庫塔白玫瑰別墅飯店的評分

4 out of 5
庫塔白玫瑰別墅飯店
Jl. Legian No. 76A, Kuta, Bali

評論

8.2

非常好

10 分,有夠讚;1001 則評論中有 363 則" "
8 分,不錯哦;1001 則評論中有 422 則" "
6 分,一般般;1001 則評論中有 136 則" "
4 分,不太好;1001 則評論中有 58 則" "
2 分,很糟糕;1001 則評論中有 22 則" "

8.4/10

整潔度

8.6/10

員工素質

8.4/10

設施服務

8.0/10

住宿環境和硬體

評論

8/10 不錯哦

Bokun

於 2020 年 2 月住了 2 晚

6/10 一般般

GT,HONG KONG

親子旅遊
喜歡:員工素質和設施服務
i should have chosen another hotel, the biggest problem is the location of the hotel where the cars were hard to get in during traffic jams.
於 2019 年 7 月住了 5 晚
Public Relations Team 於 2019年8月9日回覆
Dear beloved guest, Warmest Greetings from Legian! First of all, thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are saddened to know that our central location become your inconvenience while you stay with us. Here, we would like to offer some explanation with regards. Legian is one the famous area for tourist and night clubs. You can reach small shops, Kuta beach, and night clubs within walking distance.However, it might not convenience enough for people who bring a car/ drive a car, especially at night. We suggest you to reach the destination in Kuta/ Legian area by walking and enjoy the Bali breeze. We are happy to know that you don't have any problem with our service, so we are looking forward to welcoming you back for another getaway with us! Best regards,

6/10 一般般

CHIEN-YU

喜歡:整潔度和員工素質
房間味道不是很好
房間濕氣霉味很重,空調開了幾個小時還是一樣
於 2019 年 7 月住了 2 晚
Public Relations Team 於 2019年7月23日回覆
Dear Chien-yu, Warmest Greetings from White Rose, Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are saddened to left our resort with less positive reviews, and writing this feedback about the humidity in the room and the air conditioner. Please know that we are located in Indonesia, especially Bali Island, and humidity is very reasonable in this tropical island. On the other hand, we have noted your feedback about the air conditioner. Actually you can control the temperature of the air by using the air conditioner controller in the room. We are saddened that you left our resort, with this unsolved issue. Our team would be more than happy to help if you need any assistance. In the end, we hope your next Bali getaway will be more fun and memorable. Best regards,

8/10 不錯哦

真實旅客

喜歡:員工素質和客房舒適度
地點方便,就在紀念公司(Ground Zero Memorial)後面。喜歡浦bar/夜生活是最佳酒店的不二之選。即使在大街後,但也非常寧靜舒服,不用擔心影響休閒渡假心情。不過庫塔區的交通阻塞嚴重,而且只有單程路,晚上從機場抵達酒店共花了兩小時。(正常是15分鐘) 早餐從6:30-10:00供應,選擇也很多樣化。 酒店整體也不錯,設施及毛巾有點舊。
於 2018 年 12 月住了 4 晚

8/10 不錯哦

danqi

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
什么都好,就是每天晚上堵车,明明就在门口了,要堵半小时才到
於 2018 年 10 月住了 6 晚

8/10 不錯哦

Simon,HKG

喜歡:員工素質和住宿環境和硬體
休闲度假的好地方
第一晚到达酒店,因比较晚,看不清环境,近房间感觉挺舒服,大大张床很不错。洗手间也很干净。只是灯光不强,看点书本就不太方便。早上起来,才看清楚四周的环境,有一泳池,对小孩子挺不错的游玩地方。从酒店往海滩,走路也只是10分钟左右,去购物商场也不远。而酒店正正在旅游酒吧区,跑出来去卡啦ok认真方便。
於 2018 年 9 月住了 10 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Relax and good hotel
Cooking class was fun. My kids enjoyed the process and we could eat what we has cooked as our lunch. The chef and his staff members were helpful.
於 2018 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
靠近鬧區的飯店
到鬧區只需1分鐘,到庫塔海灘也只要15分鐘,飯店內設有游泳池,還有很大的花園,造景也很漂亮,不錯,早餐也煮的很好吃。
於 2018 年 7 月住了 4 晚

8/10 不錯哦

YIN SUN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 4 晚

4/10 不太好

CHI KIT

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Uncomfortable stay
The location is good ,but ....the bath towel ,bed sheet and the pillows sheets are not clean enough ,,,n there are so much ants in my room ,,,they even climbed up on my pillow ,,,n so many mosquitoes in my room ,,,such a uncomfortable stay !!!this was the worst hotel I had ever stay in Bali

8/10 不錯哦

Jung-Shu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店離爆炸記念碑很近,步行到庫塔海灘大約5分鐘,生活機能很方便,工作人員也頗有禮貌,可惜早餐變化有點少。
於 2018 年 2 月住了 2 晚

4/10 不太好

Ganesh,Hong Kong

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Bad!
I wanted to write this review during my stay, however Expedia system wouldn't let me. Hotel isn't a 4 star property. If the management claims the property to be a 4-star property, then I ask the Expedia as to where their due-deligence is? The room (3021) that we stayed in, didnt have a single bright light in the room, it was so dim that it reminded me of this shoddy bar that I used to frequent during my University days; - room didnt have a single chair - we had to move chairs and the coffee table from the balcony. We ordered from room-service on multiple occasions, so it was quite uncomfortable having our food on the tiny coffee table; - No Kettle or no complimentary coffee/tea bags - Even a non-star property would offer this! - Requested for a Iron and Iron board - Had to wait for 3 days before it was delivered! - No lights in the Wardrobe - infact wardrobe is in such a badly lit corner that you can't make out anything! Now to the wonderful Bathroom - there were water logging problems in the shower and in the wash-basin. Water just wouldn't drain, certainly not what is expected from a 4 star property! And can some one from the Hotel please tell me as to why there isnt a Tap in your wonderful bathroom?? How are we supposed to wash our feet? I definitely wouldnt stay at this property again, had a terrible stay. Expedia - I want my money back!!! Thank ytou!!!
於 2017 年 8 月住了 10 晚

6/10 一般般

真實旅客

The good: GRAND MAJORITY of the staff are nice. Location is private but "centered". The bad: Swimming pool towel rules/regulation is ridiculous. 1 member of the staff that was in charge of handing out the pool towels was almost always not around, so you had to either wait to get a towel or just use your bath towel which isn't really what they're for. PLUS 1 one of the employee's wasn't polite to me and my friend.

10/10 有夠讚

Yang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Relaxing stay
The staff are willing to help us,they give us good service.We can enjoy the beauty of gardens and swimming pool.The location is great, Spa center is just a very short distance away.
於 2017 年 7 月住了 4 晚

8/10 不錯哦

安安,台北

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
靠近KUTA市區便利
靠近KUTA的好地方 只是也因為靠近市區方便 晚上CUB在旁邊會有一點點吵鬧 但是出門吃飯 Shopping 走小路到海邊都是非常便利的 只是在kuta附近環境比較複雜 晚上自己出門千萬要小心 尤其是女生

10/10 有夠讚

James,台北,台灣

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
物超所值!值得住宿。
接待親切!有主動關懷顧客。

10/10 有夠讚

cheuk ling

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

alfred,Seminyak

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice swimming pool
Free wifi a bit low during busy hours. Most staff are very nice and helpful.

10/10 有夠讚

真實旅客

於 2020 年 3 月住了 2 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 8 月住了 3 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質和設施服務
施設は老朽化していますがメンテナンスが行き届いているので設備は及第点といったところ。繁華街から一歩入ったロケーションのため買物や食事にはとても便利です。
於 2020 年 3 月住了 9 晚
Public Relations Team 於 2020年3月30日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that you have a great experience in our resort, along with the facilities and the service provided by our staff. On the other hand, we have noted that our central location also make your stay more convenience. Your kind words really means a lot for us, and hope we are able to welcoming you back as our repeater and family member in this resort. Have a great week! Best regards,

10/10 有夠讚

真實旅客

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful spot, very clean fantastic service from wonderful staff!! Would recommend it!
於 2020 年 3 月住了 1 晚
Public Relations Team 於 2020年3月27日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are happy to know that you are satisfied with the service provided by our staff, and it's our pleasure to received good score from you. Please know that your feedback means a lot for us and motivate us to always give the best and only the best. In the end, we are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 有夠讚

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are amazing and the property is beautiful. Food is delicious and the BBQ and dancers on the Wednesday were fantastic! Our second time at the white rose and will be going back for a third.
於 2020 年 3 月住了 8 晚
Public Relations Team 於 2020年3月30日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa again, and sharing your experience with us. We are glad learning that you left our resort with good experience. Furthermore, we are happy to know that you have a chance to join our BBQ party with Balinese Dance on Wednesday. Most importantly, it's our pleasure to welcoming you back in our resort as our repeater and family member. Your kind words means a lot for us, and we are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 有夠讚

KathrynP,Melbourne Vic

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay over night at the White Rose pool Villa,the staff provided excellent service though the food was not of good quality if you arrive just after lunch its headed in the Micro wave and as I had ordered a Vol Au Vent the out come was not edible.Room service excellent but again the food was a let down.I would stay again but eat else where.Over all it was a great stay and would give it 4 1/2 stars.Excellent value for money per room cost.Please not there is NO FREE shuttle $15 for driver to and from airport which is fair but no free as advertised.
於 2020 年 3 月住了 1 晚
Public Relations Team 於 2020年3月30日回覆
Dear KathrynP, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your great experience with us. We are glad to know that our pool villa could live up to your experience along with the value of the room rate. On the other hand, we have noted your feedback about the food & beverages service. Your constructive comment means a lot for us, and we will consider it to make an improvement in the future, soon! Best regards,

10/10 有夠讚

真實旅客

於 2020 年 3 月住了 3 晚
Public Relations Team 於 2020年3月27日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are happy to know that you are satisfied with the service provided by our staff, and it's our pleasure to received good score from you. Please know that your feedback means a lot for us and motivate us to always give the best and only the best. In the end, we are looking forward to welcoming you back for another getaway with us, soon!

10/10 有夠讚

りょう,大阪

親子旅遊
喜歡:員工素質
ホテルのスタッフは大変良かった 言語については旅行者側の問題ではあるが、もう少し日本語のパンフレットなど有れば安心して次回も利用しやすいと思う 立地もとても良かった
於 2020 年 3 月住了 5 晚
Public Relations Team 於 2020年3月27日回覆
Dear りょう, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that you left our resort with good experience, and satisfied with the service provided by our staff. Your kind words means a lot for us and motivate us to always give the best and only the best in any given situation and time. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

8/10 不錯哦

真實旅客

於 2020 年 1 月住了 14 晚
Public Relations Team 於 2020年3月27日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are happy to know that you are satisfied with the service provided by our staff, and it's our pleasure to received good score from you. Please know that your feedback means a lot for us and motivate us to always give the best and only the best. In the end, we are looking forward to welcoming you back for another getaway with us, soon!

10/10 有夠讚

Simon,Cardiff, U.K.

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely feeling to the resort- a real safe haven from legion street right next door (but you wouldn’t know). Breakfast is good though coffee service to serve your own would be better at breakfast. The pool area is gorgeous with food And drink available all day. The gardens are beautiful but always come with mosquitoes- take some spray!!! Maya serving by the pool is a real gem!!!!
於 2020 年 3 月住了 7 晚
Public Relations Team 於 2020年3月16日回覆
Dear Simon, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that you have a memorable stay, and left our resort with a good impression. We have noted that you loves the central location, food & beverage service, well maintained garden and the service provided by our staff. We'll make sure to take your kind words as our motivation to keep doing great in any given situation and time. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

8/10 不錯哦

Laura

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 8 晚
Public Relations Team 於 2020年3月16日回覆
Dear Laura, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad to know that you've a great experience in our resort, and give us a good score for the service provided by our staff. We are looking forward to welcoming you back for another getaway, soon! Best regards,

10/10 有夠讚

DAVID Charles

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 4 晚
Public Relations Team 於 2020年3月13日回覆
Dear David Charles, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your great feedback with us. We are glad to know that you've good experience in our resort, and give a perfect score for the services provided by our friendly and professional staff. With this kind of feedback, we are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 有夠讚

chisa,japan

團體旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
急な宿泊の延長にも快く応じてくださり、 ネット予約でも今ここで予約しても金額を見て決めていいとまで言ってくださりとてもいい気持ちで泊まることができました。
於 2020 年 2 月住了 3 晚
Public Relations Team 於 2020年3月12日回覆
Dear Chisa, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are more than happy to know that you have a pleasant stay with us and decided to extend your holiday in our resort because of your satisfaction towards our service. It means a lot for us, and we are very happy to serve you as our guest longer. We are looking forward to welcoming you back for another getaway and stay longer with us, hopefully in the near future! Best regards,

10/10 有夠讚

John,Swedesboro, NJ

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed the shower & toilet being inside out. Nice experience!!! Wasn't crazy about the bacon at breakfast.
於 2019 年 11 月住了 4 晚
Public Relations Team 於 2020年3月12日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that you have a great stay in our resort, and we received a perfect score for our services. This kind of feedback really motivates us to constantly give the best service in any given situation and time. We are looking forward to welcoming you back as our repeater and family member, hopefully in the near future! Best regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
素晴らしい
卒業旅行で利用しました! プール付きのヴィラで、清潔感もあり快適に過ごせました。ホテルのレストランも美味しかったです!
於 2020 年 2 月住了 4 晚
Public Relations Team 於 2020年3月12日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that your graduation trip in our resort went pleasantly, along with the standard of cleanliness, the food & beverages service, and especially the pool villa itself. We are so happy to received this kind of feedback, and it motivates us to always give the best and only the best in any given situation and time. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice cool hotel, had great time during our stay
於 2020 年 2 月住了 6 晚
Public Relations Team 於 2020年3月12日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that you have a great experience in our resort, and left with a good impressions. Your kind words means a lot for our staff, and motivate us to always give the best and only the best in any given situation and time. We are looking forward to welcoming you back for another getaway with us, hopefully in the near future! Best regards,

6/10 一般般

真實旅客

於 2020 年 2 月住了 3 晚
Public Relations Team 於 2020年3月9日回覆
Dear beloved guest, Warmest Greetings from White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are glad learning that your overall stay went quite pleasantly. We hope to see you again in the future, and welcoming you back for another getaway with us. Best regards,

8/10 不錯哦

真實旅客

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were generally friendly,attentive and smiling. Rooms were a bit musty smelling.
於 2020 年 2 月住了 10 晚
Public Relations Team 於 2020年3月9日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are delighted learning that the service and hospitality provided by our staff could make your stay more memorable. On the other hand, we have noted your feedback about the room odor. We'll review it again and make sure the room is well ventilated. We hope to welcoming you back for another getaway with us, soon! Best regards,

10/10 有夠讚

真實旅客

情侶出遊, 團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good air conditioning, loved the unique outdoor bathroom
於 2020 年 2 月住了 5 晚
Public Relations Team 於 2020年3月9日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are so happy to know that your stay in our villa could live up to your experience. On the other hand, we have noted that you loves our room concept and the bathroom as well. Your kind words means a lot for us, and make us more than happy to always give the best service as we can. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

2/10 很糟糕

Hiralb,Australia

親子旅遊
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
Don’t mislead information on the website about property , write genuine and truth. Had really bad experience With everything like rooms and breakfast and cleanliness not good anything.
於 2020 年 2 月住了 6 晚
Public Relations Team 於 2020年3月9日回覆
Dear Hiralb, Warmest Greetings from White Rose! Thank you choosing White Rose Kuta Resort, Villas & Spa and sharing your constructive comment with us. We are saddened learning that you left our resort with unpleasant experience. First of all, we would like to inform you that our website do not provide any review about the property itself. We only put all information that all of guests need to know about White Rose, and a source to make a booking as well. If you don't mind, please send us an email about your dissatisfaction details, so we could review and make an improvement if needed. Please know that your any constructive comments means a lot for us. We hope you have a better experience on your next holiday! Best regards,

10/10 有夠讚

Kamal,Sydney

團體旅遊, 家庭旅遊
The property location is really good for getting around Kuta, close to beach, shopping, restaurant and pubs. The staff at the resort are really nice and overall it is good choice for staying.
於 2020 年 2 月住了 7 晚
Public Relations Team 於 2020年3月9日回覆
Dear Kamal, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your feedback with us. We are delighted learning that you have a pleasant stay in our resort. Furthermore, we have noted that our central location makes your holiday more convenience. Most importantly, thank you for highly appreciating our staff for their dedication and willingness to assist all of our guest. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 8 晚
Public Relations Team 於 2020年2月21日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that your getaway in our resort went pleasantly. Your kind words will motivate our team to always give the best service in any given situation. We are looking forward to welcoming you back for another getaway with us, hopefully in the near future! Best regards,

8/10 不錯哦

真實旅客

於 2020 年 2 月住了 4 晚
Public Relations Team 於 2020年2月21日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that your getaway in our resort went pleasantly. Your kind words will motivate our team to always give the best service in any given situation. We are looking forward to welcoming you back for another getaway with us, hopefully in the near future! Best regards,

10/10 有夠讚

真實旅客

喜歡:員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 7 晚
Public Relations Team 於 2020年2月21日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that your getaway in our resort went pleasantly. Your kind words will motivate our team to always give the best service in any given situation. We are looking forward to welcoming you back for another getaway with us, hopefully in the near future! Best regards,

8/10 不錯哦

Tammy,Calgary, Alberta Canada

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Clean,great garden ,service was awesome, pool was way to hot,air conditioner was a Big problem did not work well at all
於 2020 年 2 月住了 8 晚
Public Relations Team 於 2020年3月9日回覆
Dear Tammy, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are happy to know that you have a pleasant experience in our resort, along with the standard of cleanliness and the garden. On the other hand, we have noted your feedback about the air conditioner. If you contact our staff directly, our staff will be more than happy to check it for you. Furthermore, we always suggest our guest to close the door, and let the air conditioner work into maximum. However, thank you so much for your kind feedback. We hope that we are able to see you again in the near future, to spend another holiday with us, soon! Best regards,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 9 晚
Public Relations Team 於 2020年2月21日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that your getaway in our resort went pleasantly. Your kind words will motivate our team to always give the best service in any given situation. We are looking forward to welcoming you back for another getaway with us, hopefully in the near future! Best regards,

10/10 有夠讚

め,埼玉

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
綺麗でとても素敵なホテルでした!朝食もスタッフの方のサービスもとっても良かったです!
於 2020 年 2 月住了 3 晚
Public Relations Team 於 2020年3月9日回覆
Dear め, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your feedback with us. We are so happy to know that you are satisfied with our resort, along with the breakfast service and hospitality provided by our friendly staff. Your kind words means a lot for us, and we are looking forward to welcoming you back for another getaway and longer stay with us, soon! Best regards,

6/10 一般般

真實旅客

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
the time i stayed the pool was cloudy and alittle green. but everything else was wonderful.
於 2020 年 1 月住了 8 晚
Public Relations Team 於 2020年3月6日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your constructive comment with all of us. We are glad learning that your overall stay was wonderful. On the other hand, we have noted your feedback about the pool. At the moment, a regular cleaning already done to make sure the pool is clear. However, we will take a look and make sure the cleanliness fulfill our standard. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service and staff. Lovely hidden location, close to the hubub, but totally isolated so you can’t hear or see it. Beautiful gardens, excellent staff service and the spa is amazing. We enjoyed the breakfast- variety for all, pool lovely and prices at bar restaurant/room service great. We also enjoyed our private villa and pool immensely, so if you can we’ll worth treating yourself!
於 2020 年 2 月住了 5 晚
Public Relations Team 於 2020年2月25日回覆
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are very happy to know that your stay went pleasantly, and you left our resort with a great experience. We have noted that you are satisfied with our central location but hidden from the busy street, well maintained garden, breakfast service, and especially the pool villa. Furthermore, thank you for highly appreciating our staff for their dedication and willingness to assist all of our guest. We are looking forward to welcoming you back as a part of our family member, and spend another holiday in your second home! Best regards,

10/10 有夠讚

paul

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Was amazing! Thank you
於 2020 年 1 月住了 8 晚
Public Relations Team 於 2020年2月21日回覆
Dear Paul, Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad to know that your stay in our resort went pleasantly, and you go back to your country with good memories. Your kind words means a lot for us, and motivate us to always give the best and only the best in any given situation and time. We are looking forward to welcoming you back and have another great getaway in our resort, soon! Best regards,

4/10 不太好

Regina

家庭旅遊
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Not a 4 star
This was not a good stay at all. The rating says it’s a 4 star. It is more like a 3 star. The rooms smelled like someone had taken a dump. Unfortunately we had to book 3 rooms due to flight cancellations. 2/3 room had the smell. There is no lift going into the 3rd floor so definitely wasn’t good for my 76yeat old family member. The breakfast was pretty basic with a 2.5 star rating. Will never go back.
於 2020 年 2 月住了 1 晚
Public Relations Team 於 2020年2月25日回覆
Dear Regina, Warmest Greetings from White Rose! First of all, thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are saddened learning that you left our resort with less positive feedback. During your stay, we are more than happy to change your room if the room has a problem with the odor. If you would like to have a ground floor room, we suggest you to book Deluxe Room instead of Standard Room. Regarding the breakfast, we will review it again to make an improvement in the future. We understand your decision not to coming back to our resort, and we hope that you will have a much more fun holiday. Have a great week ahead! Best regards,

8/10 不錯哦

つっちー,日本

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
値段からしても十分なクオリティーだと思います。 朝食付きでプールやジム、スパもあってホテルで充分ゆっくりできる設備があります。 また従業員さんの対応が素晴らしく良かったです。
於 2020 年 2 月住了 3 晚
Public Relations Team 於 2020年2月25日回覆
Dear つっちー, Warmest Greeting from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are so happy to know that your overall stay went pleasantly, along with the hotel facilities and environment. You have a chance to relax and recharge your body during this holiday. Furthermore, thank you for highly appreciating our staff for their dedication and service from your pre-arrival until you leave our resort. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,