Rio Yudha, Ecommerce Manager , Kuta Paradiso Hotel 於 2023年8月4日回覆
Dear Ching yinThank you for taking the time to share your feedback. We appreciate your honest rating and value your opinion.While we are glad to hear that your experience with us was satisfactory, we also want to understand how we can improve and provide a better experience for our guests. If there are any specific aspects of your stay that you feel we can work on, please don't hesitate to let us know. Your comments are invaluable in helping us identify areas for improvement.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. If you have any future plans to visit the area again, please feel free to reach out to us for any assistance or special requests you may have.Thank you once again for staying with us, and we hope to see you again soon.Best regards,
10/10 有夠讚
KUN I
2023年1月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
價格親民的四星飯店
物超所值,cp值高
KUN I
於 2023 年 1 月住了 1 晚
General Manager. 於 2023年1月30日回覆
Dear Kun Thank you for taking the time to write a review. we are glad that you enjoyed your stay at Kuta Paradiso Hotel. we are waiting to welcome you here at Kuta Paradiso Hotel. Sincerely yours.
It's a good hotel with fantastic service at a good place. Near a famous bar area, and all the staff are very kind and provided a professional service. They will just keep trying their best to solved all my questions.
Excellent seaside hotel with excellent services qty!!
真實旅客
於 2018 年 12 月住了 5 晚
Marketing communication executive 於 2019年1月11日回覆
Dear Valued Guest,
Thank you very much for the time you make to write us a kind review.
We are all looking forward to welcome you here again for the next trip to bali.
Best Regards,
Hanum Aprilia Handriani
Marketing communication executive
10/10 有夠讚
真實旅客
2018年9月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很氣派的度假飯店
很氣派的度假飯店,在庫塔熱鬧街道旁,但到庫塔沙灘要走一小段,但也沒有太大困擾!
真實旅客
於 2018 年 9 月住了 2 晚
MARKETING COMMUNICATION EXECUTIVE 於 2018年10月1日回覆
Dear Valued Guest,
Thank you very much for the time you make to write us a kind review.
We are all looking forward to welcome you here again for the next trip to bali.
Best Regards,
Hanum Aprilia Handriani
Marketing communication executive
10/10 有夠讚
Patricia,Virginia Beach
情侶出遊
2024年4月16日
喜歡:整潔度、員工素質和住宿環境和硬體
Great value.
Patricia
於 2024 年 4 月住了 2 晚
4/10 不太好
Katherine Louise
親子旅遊
2024年4月11日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Katherine Louise
於 2024 年 4 月住了 8 晚
10/10 有夠讚
Viv
團體旅遊
2024年4月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything
Viv
於 2024 年 3 月住了 11 晚
10/10 有夠讚
Joseph
2024年4月7日
喜歡:員工素質、設施服務和住宿環境和硬體
Very relaxing atmosphere and walkable
Joseph
於 2024 年 3 月住了 7 晚
8/10 不錯哦
SABINA
家庭旅遊
2024年4月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Spa: dirty - towel not changed after use, too expensive, cold... Noise: kids loud in the pool
Kids wondering around with plates, touching food.
Suggestion: prepare a note for parents with kids ( put in your hotel card) 1. To control their kids noise
2. Kids under 10 years should Not walk around food and touch everything.
SABINA
於 2024 年 3 月住了 9 晚
10/10 有夠讚
Melissa
團體旅遊
2024年4月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful spot!
Melissa
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Nesiba
團體旅遊
2024年4月1日
喜歡:員工素質和設施服務
Hotel need definitely upgrade
Nesiba
於 2024 年 3 月住了 8 晚
8/10 不錯哦
Michael
情侶出遊
2024年3月29日
喜歡:員工素質
Facility was dated and required a lot of external maintenance to fix the building. Paint, stucco fixes etc. Black mold of exterior of the building at pool bar.
Michael
於 2024 年 3 月住了 4 晚
10/10 有夠讚
ANDREW
情侶出遊
2024年3月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Paradiso although needing a little TLC is clean and comfortable. The staff are super friendly and everyone from security to the cleaners are always smiling and saying hello whenever near them. Would throughly recommend.
ANDREW
於 2024 年 3 月住了 8 晚
10/10 有夠讚
Branko
2024年3月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved it, after six times in Bali this was the best one
Branko
於 2024 年 3 月住了 4 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月28日回覆
Dear BrankoThank you for choosing Kuta Paradiso Hotel for your recent stay in Bali, and for taking the time to share your feedback with us. We're thrilled to hear that your experience with us was the best one yet, especially after six visits to Bali.It's wonderful to know that we exceeded your expectations, and we're delighted that you loved your time with us. Your satisfaction is our top priority, and we're grateful for your continued loyalty.We look forward to welcoming you back for many more memorable stays in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,
10/10 有夠讚
Yvonne
情侶出遊
2024年3月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Staff
Yvonne
於 2024 年 3 月住了 14 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月25日回覆
Dear YvonneThank you for choosing to stay at Kuta Paradiso Hotel and for taking the time to share your feedback with us. We're thrilled to hear that you were impressed with the service provided by our staff during your stay, and we appreciate your generous rating of 5 out of 5.Your kind words will be shared with our team, as they serve as encouragement to continue delivering exceptional service to our guests.We hope to have the pleasure of welcoming you back for another outstanding experience in the future.Warm regards,
8/10 不錯哦
MOTOHIRO
團體旅遊
2024年3月23日
喜歡:整潔度、員工素質和設施服務
大変よかったと思っています。
MOTOHIRO
於 2024 年 3 月住了 4 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月25日回覆
Dear MotohiroThank you for your feedback. We're pleased to hear that you had a very good experience during your stay at our hotel. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We're always looking for ways to enhance our guests' experience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,
8/10 不錯哦
Laura
2024年3月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Very friendly staff
Laura
於 2024 年 3 月住了 1 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月25日回覆
Dear LauraThank you for choosing to stay at Kuta Paradiso Hotel and for sharing your feedback with us. We're delighted to hear that you found our staff to be very friendly during your stay.Your kind words will be passed along to our team, as they strive to provide exceptional service to all our guests.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,
10/10 有夠讚
Anshul
情侶出遊
2024年3月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel to stay in Bali
Anshul
於 2024 年 3 月住了 4 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月25日回覆
Dear AnshuiThank you for choosing Kuta Paradiso Hotel for your stay in Bali. We're pleased to hear that you enjoyed your time with us.Should you plan to visit Bali again, we look forward to welcoming you back to our hotel.Best regards,
10/10 有夠讚
Marianne
2024年3月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Marianne
於 2024 年 3 月住了 1 晚
8/10 不錯哦
ANDREW,MIAMI SPRINGS
2024年3月19日
喜歡:整潔度、員工素質和住宿環境和硬體
ANDREW
於 2024 年 3 月住了 4 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月21日回覆
Dear AndrewThank you for staying at Kuta Paradiso Hotel and for sharing your rating with us.We're glad to hear that you had a positive overall experience during your stay. Your feedback is valuable to us, and we appreciate your honesty in providing a rating of 4 out of 5.We hope to have the opportunity to welcome you back in the future and strive to earn a perfect score on your next visit.Sincerely yours,Rio YudhaEcommerce ManagerKuta Paradiso Hotel
10/10 有夠讚
Shelly
2024年3月19日
喜歡:整潔度和員工素質
Was only at the property for a few hours. Room was okay very dated. Staff friendly. Area very convenient a lot of dining options close to beach and shopping centres.
Shelly
於 2024 年 3 月住了 1 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月21日回覆
Dear Shelly,Thank you for taking the time to share your experience at Kuta Paradiso Hotel, despite your brief stay. We appreciate your feedback and are glad to hear that you found our staff to be friendly and enjoyed the convenient location with various dining options nearby.We apologize if the room did not fully meet your expectations in terms of being dated. Your comments are valuable to us as we continuously strive to improve our facilities and services.Should your travels bring you back to the area, we hope to have the opportunity to welcome you again for a more extended stay.Best regards,Rio YudhaEcommerce ManagerKuta Paradiso Hotel
6/10 一般般
Dirk
2024年3月16日
喜歡:整潔度、員工素質和設施服務
Nettes Hotel.
Wir wurden direkt in ein Zimmer mit Poolblick geupgradet. Frühstück war super. Fitnessraum brauchbar.
Leider war die Klimaanlage zu kühl eingestellt.
Die Temperatur liess sich nicht regulieren, wohl ein Systemdefekt. In der Nacht war es zu kalt.
Dirk
於 2024 年 3 月住了 1 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月18日回覆
Dear DirkThank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your overall experience, including the room upgrade, breakfast, and the usability of our fitness room.However, we sincerely apologize for the inconvenience caused by the air conditioning issue in your room. It is regrettable that the temperature could not be regulated properly, leading to discomfort during your stay. Please rest assured that we take your feedback seriously, and we will investigate the system to address any defects promptly.Your satisfaction is our top priority, and we appreciate your understanding and patience as we work to resolve this issue. If there is anything else we can assist you with or if you have any further comments, please do not hesitate to reach out to us.Once again, thank you for sharing your experience with us. We hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely yours,
6/10 一般般
Rodney john
2024年3月12日
喜歡:員工素質
Rodney john
於 2024 年 3 月住了 6 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月14日回覆
Dear Rodney John,Thank you for choosing to stay at Kuta Paradiso Hotel and for taking the time to share your feedback with us.We appreciate your honesty and value your feedback. We're sorry to hear that your experience with us was not entirely satisfactory. Your feedback is important to us, and we will use it to identify areas where we can improve and enhance our services.If there are specific aspects of your stay that you feel we could have done better, we would appreciate hearing more details so that we can address them accordingly.Once again, thank you for choosing Kuta Paradiso Hotel. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,
10/10 有夠讚
Muharrem
2024年3月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Hotel was Fantastic!
Great staff. Awesome Pool. Breakfast was loaded.
Kuta however can be a little overwhelming. All stores and constantly wanting you to come in and buy buy buy.
The Hotel was a great way to escape the hustle of Kuta.
Loved the Pool - Loved the Staff
Muharrem
於 2024 年 2 月住了 9 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月14日回覆
Dear Muharrem,Thank you for choosing to stay at Kuta Paradiso Hotel and for taking the time to share your fantastic feedback with us!We're thrilled to hear that you had a wonderful experience during your stay with us. It's delightful to know that you found our staff to be great, our pool to be awesome, and our breakfast offerings to be plentiful. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're glad that we could meet and exceed your expectations in these areas.We understand that Kuta can be overwhelming with its bustling atmosphere and constant commercial activity. We're pleased that our hotel provided you with a peaceful escape from the hustle and bustle, allowing you to relax and unwind in our serene environment.Thank you once again for your kind words and for choosing Kuta Paradiso Hotel. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.Warm regards,Rio YudhaEcommerce ManagerKuta Paradiso Hotel
6/10 一般般
Quoc
2024年3月11日
Quoc
於 2024 年 3 月住了 2 晚
10/10 有夠讚
KATSUYUKI
2024年3月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
スタッフが丁寧です。
KATSUYUKI
於 2024 年 3 月住了 2 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月7日回覆
Dear Katsuyuki,Thank you for choosing Kuta Paradiso Hotel and for sharing your feedback with us!We're delighted to hear that you found our staff to be courteous during your stay. Providing excellent service with a friendly and welcoming attitude is something we take pride in, and we're thrilled that our team members left a positive impression on you.Your kind words serve as a great motivation for our staff to continue delivering exceptional hospitality to all our guests. We're committed to ensuring that each guest has a pleasant and memorable experience with us, and we're glad that we could meet your expectations in this regard.Thank you once again for recognizing the efforts of our staff. We look forward to welcoming you back to Kuta Paradiso Hotel for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more pleasant, please don't hesitate to let us know.Warm regards,
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月7日回覆
Dear Guest,Thank you for choosing Kuta Paradiso Hotel and for sharing your positive feedback with us!We're thrilled to hear that you had a pleasant stay with us and that you enjoyed the amenities provided in your room, including the shower and bathtub. It's fantastic to know that you found our breakfast menu to be abundant and delicious, and we're delighted that we could start your day off on a positive note.We're also pleased to hear that you found our complimentary shower service helpful after checking out. Ensuring our guests' comfort and convenience is important to us, and we're glad that we could accommodate your needs. Your tip about making a reservation to use the shower is greatly appreciated, and we will certainly take this into consideration to better assist our guests in the future.Thank you once again for your kind words and valuable feedback. We hope to have the pleasure of welcoming you back to Kuta Paradiso Hotel for another enjoyable stay in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.Warm regards,
10/10 有夠讚
Kerri
2024年3月2日
喜歡:整潔度、設施服務和住宿環境和硬體
Good hotel,great pool area ,in heart of kuta
Kerri
於 2024 年 2 月住了 10 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月4日回覆
Dear KimThank you for choosing Kuta Paradiso Hotel and for sharing your feedback with us.We're thrilled to hear that you enjoyed your stay with us and found our hotel to be good, with a great pool area. Providing a comfortable and enjoyable experience for our guests is important to us, and we're delighted that our pool facilities met your expectations.Additionally, we're pleased to know that you found our hotel to be conveniently located in the heart of Kuta. Our central location provides easy access to various attractions, making it convenient for our guests to explore the area.If there's anything else we can do to make your future stays even more enjoyable or if you have any further feedback to share, please don't hesitate to let us know. We're always here to ensure your stay with us is nothing short of fantastic.Looking forward to welcoming you back for another wonderful stay in the future!Warm regards,
10/10 有夠讚
Michael Thomas
2024年2月29日
喜歡:員工素質、設施服務和住宿環境和硬體
Michael Thomas
於 2024 年 2 月住了 4 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月25日回覆
Dear Michael ThomasThank you for choosing to stay at Kuta Paradiso Hotel and for rating your experience with us. We are thrilled to receive a perfect score of 5 out of 5!Your satisfaction is our top priority, and we are delighted that you had an excellent stay with us. Should you have any further feedback or if there's anything we can assist you with, please don't hesitate to reach out.We hope to have the pleasure of welcoming you back for another outstanding experience in the future.Warm regards,
6/10 一般般
Bushra
家庭旅遊
2024年2月25日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Very old
Bushra
於 2024 年 2 月住了 6 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年3月18日回覆
Dear BushraThank you for sharing your feedback following your recent stay at our hotel. We appreciate your candid assessment.We apologize if the age of our establishment impacted your experience negatively. We understand the importance of maintaining a modern and comfortable environment for our guests, and we regret any inconvenience this may have caused you.Please rest assured that we take your comments seriously, and we are continuously exploring opportunities for renovations and upgrades to enhance the overall experience for our guests.Your feedback is invaluable to us, and we appreciate the opportunity to improve based on your experience. If your travels bring you back to our area, we hope to have the opportunity to provide you with a much-improved experience.Thank you once again for sharing your thoughts with us.Sincerely yours,
6/10 一般般
Bushra
家庭旅遊
2024年2月22日
喜歡:員工素質
Not 5 stars
Bushra
於 2024 年 2 月住了 1 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年2月26日回覆
Dear BushraThank you for staying at Kuta Paradiso Hotel and for sharing your rating with us.We appreciate your feedback and regret that we did not fully meet your expectations during your stay. Your satisfaction is important to us, and we will use your comments to identify areas for improvement and ensure a more enjoyable experience for our guests in the future.We hope to have the opportunity to welcome you back and provide you with a superior stay that exceeds your expectations.Sincerely yours,
10/10 有夠讚
Manor
家庭旅遊
2024年2月21日
喜歡:整潔度、員工素質和住宿環境和硬體
All staff were very helpful. Service was excellent and room was very spacious. Perks were very beneficial. bar staff were good and the buffet was nice. Every staff were very helpful.
Manor
於 2024 年 2 月住了 7 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年2月27日回覆
Dear ManorThank you for choosing Kuta Paradiso Hotel and for sharing your wonderful feedback with us.We're delighted to hear that you had a fantastic experience during your stay with us. Providing excellent service and ensuring our guests feel comfortable and well taken care of are our top priorities, and we're thrilled that our staff's helpfulness and the quality of service exceeded your expectations. Your kind words will serve as encouragement to all of us as we strive to continuously improve the guest experience.Additionally, we're pleased to know that you enjoyed the spaciousness of your room and found the perks to be beneficial. Creating a comfortable and enjoyable stay for our guests is important to us, and we're glad that you appreciated the extra amenities.We're also happy to hear that you enjoyed the bar staff's service and found the buffet to be nice. Providing a variety of dining options and excellent service is essential to us, and we're pleased that you had a positive dining experience.If there's anything else we can do to make your future stays even more enjoyable or if you have any further feedback to share, please don't hesitate to let us know. We're always here to ensure your stay with us is nothing short of fantastic.Looking forward to welcoming you back for another wonderful stay in the future!Warm regards,
4/10 不太好
Angela
家庭旅遊
2024年2月20日
不喜歡:整潔度
We were in the basement level of the hotel, our room was very rundown and smelled like mildew. The AC didn’t keep the room very cool. The tiny refrigerator sounded like a percolator brewing all night. The sliding glass door didn’t close completely. Luckily, we only planned our stay for one night to be close to the airport for our early flight. The free shuttle to the airport was on time and very convenient (only goes to airport every 2 hours), even though we had to arrive earlier than we were planning.
Angela
於 2024 年 2 月住了 1 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年2月26日回覆
Dear AngelaThank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the unsatisfactory experience you encountered during your time with us.I am truly sorry to hear about the condition of your room and the inconveniences you faced, including the mildew smell, ineffective air conditioning, noisy refrigerator, and faulty sliding glass door. Please know that this is not the level of comfort and service we strive to provide to our guests, and we deeply regret any discomfort you experienced as a result.Your feedback is invaluable to us, and we will be addressing these issues with our maintenance team to ensure that corrective actions are taken to prevent similar occurrences in the future.On a positive note, we are glad to hear that you found the free shuttle service to the airport to be convenient and on time, despite the limited frequency. We understand the importance of a smooth and efficient airport transfer, especially for guests with early flights, and we are pleased that we were able to provide this service for you.We appreciate your understanding and patience during your stay, and we hope that we can have the opportunity to welcome you back in the future and provide you with a much-improved experience.If there is anything else we can assist you with or if you have any further comments, please do not hesitate to reach out to me directly.Sincerely yours,
4/10 不太好
TOMOAKI,Niigata-shi Cyuou-ku
情侶出遊
2024年2月20日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
TOMOAKI
於 2023 年 12 月住了 7 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年2月26日回覆
Dear TomoakiThank you for taking the time to provide your rating following your recent stay at our hotel. We appreciate your honesty and feedback.We are sorry to hear that your experience did not meet your expectations. Your satisfaction is our top priority, and we regret any shortcomings that may have contributed to your rating.Your feedback is important to us, and we will use it to identify areas for improvement and make necessary adjustments to enhance the experience for our guests.If you would like to discuss your concerns further or if there is anything we can do to address them, please do not hesitate to reach out to me directly.Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Sincerely yours,
10/10 有夠讚
Domenico
團體旅遊
2024年2月19日
喜歡:員工素質
Good place
Domenico
於 2024 年 2 月住了 6 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年2月26日回覆
Dear DomenicoThank you for choosing Kuta Paradiso Hotel and for sharing your feedback with us.We are delighted to hear that you found our hotel to be a good place for your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we could meet your expectations in this regard.If there's anything else we can do to make your future stays even more enjoyable or if you have any further feedback to share, please don't hesitate to let us know. We're always here to ensure your stay with us is nothing short of fantastic.Looking forward to welcoming you back for another wonderful stay in the future!Warm regards,
10/10 有夠讚
Shoaib
2024年2月18日
喜歡:整潔度、員工素質和住宿環境和硬體
Shoaib
於 2024 年 2 月住了 9 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年2月26日回覆
Dear ShoaibThank you for choosing Kuta Paradiso Hotel and for awarding us with a perfect rating!We are absolutely thrilled to receive your glowing review and to know that you had a flawless experience during your stay with us. Providing exceptional service and ensuring guest satisfaction are our top priorities, and we're delighted that we could exceed your expectations in every aspect.Your perfect rating is a testament to the hard work and dedication of our team members, who continuously strive to provide a memorable and enjoyable experience for all our guests.If there's anything else we can do to make your future stays even more enjoyable or if you have any further feedback to share, please don't hesitate to let us know. We're always here to ensure your stay with us is nothing short of fantastic.Looking forward to welcoming you back for another wonderful stay in the future!Warm regards,
10/10 有夠讚
Michel
2024年2月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
excellent en tout
Michel
於 2024 年 2 月住了 4 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年2月26日回覆
Dear MichelThank you for choosing Kuta Paradiso Hotel and for sharing your excellent feedback with us.We're thrilled to hear that your stay with us was excellent in every aspect. Guest satisfaction is our top priority, and we're delighted that we were able to meet all your expectations.Your positive feedback serves as a great source of motivation for our entire team, who strive every day to provide exceptional service to our guests.If you have any further comments or suggestions to make your future stays even more enjoyable, please feel free to let us know. We're always here to ensure that your stay with us is nothing short of perfect.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,
8/10 不錯哦
Ki
家庭旅遊
2024年2月14日
喜歡:員工素質和設施服務
Everyone was kind and service was good including shuttle service. I liked the pool and foods in the pool area.
Ki
於 2024 年 2 月住了 4 晚
Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 於 2024年2月15日回覆
Dear KiThank you for choosing to stay at Kuta Paradiso Hotel and for sharing your wonderful feedback with us.We're delighted to hear that you had an enjoyable experience during your stay with us. It's fantastic to know that everyone you encountered was kind and that you received good service, including our shuttle service. We take great pride in providing excellent hospitality to our guests, and we're thrilled that we could meet your expectations in this regard.We're also pleased to hear that you liked our pool area and the food offerings available there. Creating memorable experiences for our guests is our top priority, and we're glad that you were able to relax and enjoy our amenities.If there's anything else we can do to make your future stays even more pleasant or if you have any further feedback to share, please don't hesitate to let us know. We're always here to ensure your stay with us is nothing short of fantastic.Looking forward to welcoming you back for another wonderful stay in the future!Warm regards,