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皇城飯店的評分

3.5 out of 5
皇城飯店
13-A Dmitrievskaya Street, Kyiv

評論

7.2

不錯哦

10 分,有夠讚;59 則評論中有 11 則" "
8 分,不錯哦;59 則評論中有 24 則" "
6 分,一般般;59 則評論中有 14 則" "
4 分,不太好;59 則評論中有 6 則" "
2 分,很糟糕;59 則評論中有 4 則" "

7.6/10

整潔度

7.0/10

員工素質

7.0/10

住宿環境和硬體

評論

6/10 一般般

Luis Antonio

不喜歡:整潔度
Hotel econômico, longe do centro de Kiev.
Tinha duas reservas para esse hotel: 1 noite + 3 noites. Na primeira diária deram-me um quarto muito pequeno, em que o frigobar não funcionava, e que não correspondia às fotografias no site do Hoteis.com. Reclamei e me mudaram de quarto no dia seguinte. Quarto maior, mais confortável, com uma pequena varanda fechada, mas o frigobar apenas refrescava, havia poucas lâmpadas no quarto e não forneceram o controle do ar condicionado, ou seja, fiquei sem o ar, embora na reserva ele constasse. Durante o dia chegou a fazer 27 graus em Kiev. Pontos positivos: tamanho do quarto e cama muito confortável, supermercado próximo com boas opções de comidas prontas e bons vinhos a preços baixos. Pontos negativos: distância do centro de Kiev e das principais atraçoes turísticas, pelo menos 2 km; limpeza do quarto precária, pessoal pouco atencioso. O hotel fica num edifício residencial adaptado. Apesar do nome e das fotografias (que parecem melhor que a realidade), é um hotel econômico.

8/10 不錯哦

Pierre

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Remarquable
Très bon rapport qualité pour kiev

6/10 一般般

真實旅客

Quite good value
Nice accommodation and helpful staff. I would stay there again.
於 2018 年 3 月住了 7 晚

8/10 不錯哦

Tafara

喜歡:整潔度、員工素質和客房舒適度
於 2018 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Siarhei

不喜歡:客房舒適度
Средний уровень
Картинка красивая, но номер прокуренный и сама картинка не соответствует ожиданиям
於 2018 年 1 月住了 2 晚

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very bad hotel for foreigners
Very unprofessional customer service. Credit cards not accepted even though the hotel states on Internet that they accept accept all major credit cards. No daily cleaning, no clean towels. Hotel charged my credit card twice even though I cancelled my reservation and moved to another hotel
於 2017 年 11 月住了 9 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Schönes Hotel in toller lage
Wir haben wirklich gut Aufenhalt gehabt. Hotel war in einem toll lage und es gibt wirklich gut Bilder in dem Zimmer.
於 2017 年 10 月住了 1 晚

8/10 不錯哦

Helene,Wien, Österreich

喜歡:整潔度、住宿環境和硬體和客房舒適度
Sehr charmantes Hotel, ein Ausflug in eine frühere Zeit. Die Einrichtung ist nicht neu und zeigt leichte Gebrauchsspuren, doch alles ist sauber und das Bett war sehr bequem. Preiswertes Zimmer für die Nähe zum Zentrum. Gleich daneben befindet sich eine Bar/Restaurant mit sehr freundlichem Team und ausgezeichnetem Essen. Wenn wir wieder mal nach Kiev kommen, würden wir ohne Zögern dort buchen.
於 2017 年 10 月住了 1 晚

4/10 不太好

Jian

不喜歡:員工素質
Unpleasant experience
It was a very disappointing experience and in fact this is my first time giving out a negative comment on a hotel, but I cannot help leaving a comment here. First, there is no lift/elavator so if you carry big suitcase, good luck to you because you have to carry yourself on stairs and that they are extremely reluctant to help you or not help out at all. After I begged a few times a staff member finally helped when I checked in but another then refused firmly when we checked out. Secondly, washbasin sink and shower sink both half blocked and water went into bedroom. After I reported the problem, no one actually showed up to repair during our 3 day stay there. Thirdly, there is no kettle so no hot water if you'd like a cup of tea or coffee. Fourthly, no hot water on one day so no shower unfortunately and they had no idea when it could be repaired. There are other disappointing areas but I think these four already caused many problems for me and my family and friends.
於 2017 年 9 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
The receptionists couldn’t speak English very well and this limited my communication with them...
於 2017 年 9 月住了 2 晚

10/10 有夠讚

Sabina ,France

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice bed
I had very nice room .Very good location of the hotel ,clean room ,very comfortable bed .
於 2017 年 9 月住了 1 晚

6/10 一般般

真實旅客

不喜歡:整潔度、員工素質和住宿環境和硬體
Nice name bad hotel
Hotel is dirty and in bad condition .Staff is lost don't know what to do .Shower water get hi in drain is blocked.They use the closet and under the beds for storage .Better go somewhere else.
於 2017 年 9 月住了 2 晚

8/10 不錯哦

Michael,Edmonton Canada

喜歡:員工素質和客房舒適度
Good Stay for a Bargain Price
Hotel was very cheap. (About ~€30 per night) At this price the room was very spacious and comfortable; it even had a balcony. This was a former Soviet style apartment converted into a hotel. The interior design was elegant but most of the furniture were in poor condition. In terms of location, there are various pharmacies and grocerie stores around the area; as well as being only a mile away from the beautiful Tarasa Shevchenko University and Gardens. Hotel receptionists spoke English and were very nice, but be sure to bargain if extending your stay. With that said, Hotel babushka doesn't speak English and will enter your room at around 10 or 11 to do housekeeping, regardless of if you are there or not. Overall it was comfortable and aside from some cultural shocks it's worth the price.
於 2017 年 8 月住了 3 晚

8/10 不錯哦

Riccardo

喜歡:員工素質和客房舒適度
In rapporto al prezzo mi ritengo soddisfatto. La stanza che ci avevano assegnato all'inizio era troppo piccola secondo gli standard di un normale hotel, fortunatamente altre stanze piu' grandi erano libere cosi' ci hanno trasferito in un'altra "normale" senza nessun problema.
於 2017 年 8 月住了 3 晚

6/10 一般般

Dodo,Europe

喜歡:整潔度
不喜歡:客房舒適度
bad mattresses
I first had a single room with a mattresse which was very bad - I could feel every spring and I had left the Hotel if I hadn't got a new room where there was a better matress. The safe did not work, so did not the fridge. One single room had no cupboard nor a table, the other had. However, both very small.
於 2017 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 8 月住了 1 晚

6/10 一般般

JOSE,USA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location poor comunication
The staff however are nicely they have poor english skills to help the guess.
於 2017 年 8 月住了 2 晚

8/10 不錯哦

Thomas

喜歡:整潔度和住宿環境和硬體
Preis-Leistung okay
Für nur Schlafen geeignet. kein Frühstück
於 2017 年 8 月住了 2 晚

6/10 一般般

Chris,Uithoorn, Netherlands

喜歡:整潔度和客房舒適度
Small hotel, near the Central Station of Kiev
smal room, but good for this price. All the receptionist are helpfull. The breakfast is simple...
於 2017 年 7 月住了 3 晚

6/10 一般般

真實旅客

不喜歡:員工素質
Ok for sleep
Ok
於 2017 年 8 月住了 2 晚

6/10 一般般

真實旅客

喜歡:整潔度
不喜歡:客房舒適度
Budjet hotel, basic, but clean
Hotel was basic hotel. Cheap. Not anything special, but good place to sleep. It was clean and location is quite good. Worth of money.
於 2017 年 7 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2017 年 7 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hôtel Accueillant
Rien de spécial à raconter à part que j'ai visité le centre ville et le quartier aux alentours de l'hôtel!
於 2017 年 7 月住了 3 晚

6/10 一般般

真實旅客

喜歡:員工素質和客房舒適度
Prisvärt...
Bode en vecka på detta hotel, helt ok till priset. Stort rymligt rum, städningen var lite si och så under veckan men inget som störde då personalen var trevlig och hjälpsam. Mycket trevlig resturang mittemot hotellet där vi åt frukost och ganska många lunch.
於 2017 年 7 月住了 5 晚

8/10 不錯哦

Sameli

喜歡:整潔度和員工素質
Good hotel
Superb service, but the bed in the room was not very good. Not very central location either. Otherwise we liked the hotel a lot. Could go again
於 2017 年 7 月住了 1 晚

10/10 有夠讚

Nazar

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 6 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
Nice and peaceful hotel
We stayed over a night while waiting connection flights. Good location pretty near train station,very friendly staff and quiet.

10/10 有夠讚

Yuliya

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
En god hotel
En god hotel, hvis man skal bare overnatte i byen. Værelset har alt man skal bruge til det

10/10 有夠讚

damijan,münster

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nettes Gegend
Alles super nettes Personal , sauberes Zimmer, Frühstück ist sehr schlecht nicht sauberes Geschir und Bestecke , also wenn man im Hotel nicht frühstückt dann ist alles okay . Allerdings außerhalb das Hotel zu essen ist unpraktisch . Ich empfehle aufjedenfall Weiter

8/10 不錯哦

mustafa kemal

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Otel tramvaya 2 dakika mesafede.15 ve 18 nolu tramvaylarla Lukianivska metro istasyonuna kolaylıkla,oradan her yere kolayca ulaşım mümkün...Temiz,konforlu bir otel

10/10 有夠讚

ERGUN SERDAR

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fiyak kalite dengesi çok iyi
Otele ilk girerken bir bloğun iç alvusunda olduğunu gördük. Bir apartmanın 1. katı otel olarak tasarlanmış. Bina olarak ilk anda şaşırdık. Ama içersi lüks ve odalar küçük olmasına rağmen konforluydu. Her gün çok iyi temizlik yapılıyordu. Kahvaltı/yemek yemeniz için kullanılan salon çok küçük ve penceresizdi. Bu sebeple hiç yemedik. Ama kahvaltıyı odanıza isteyebilirsiniz. Otelin bulunduğu bölge çok iyi. Tabii daha merkezi oteller var ama onlar isimli ve en az 4-5 kat pahalı. İlk intibaa'dan sonra fiyat/kalite dengesi açısından doğru karar verdiğimizi anladım.

6/10 一般般

Mikael

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Billigt men måske for billigt
Billigt hotel men måske også en tand for billigt. Skal du bare have et sted at sove går det an...

10/10 有夠讚

Robert,Philadelphia, PA, USA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A Small Paradise Hidden in Kyiv...
The negative reviews had me skeptical. Pay no attention to them. I suspect a negative attitude gets one a negative experience. I had a wonderfully delightful stay as I adjusted to the time change. The staff went out of their way to accommodate! Alina's English is actually far better than she thinks! Nastya's English is also very good. Just speak slowly and distinctly. Everyone I met was helpful, friendly, kind and SO much fun! :) There's a wonderful restaurant that never seems to close literally on the same block serving yummy breakfast, lunch, dinner or supper any time of the day or night. Their sushi is fresh with the heartiest portions I've witnessed in any country! There's more places to shop nearby than you could possibly visit and the prices will likely require a huge shipping container to get all your goodies home! Seriously, you must check out Royal City Hotel and surrounding Kyiv by checking in soon! :)

8/10 不錯哦

真實旅客

喜歡:整潔度和客房舒適度
Hotel mit Charme
Wir haben 3 Nächte in dem Hotel verbracht. Es ist klein, aber hat sehr viel Charme durch die besondere Ausstattung im Barock Stil. Die Lage ist recht zentral.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good hotel
good hotel.. location okay.. i will stay there again.. the price was right. i stayed five nights..

6/10 一般般

真實旅客

喜歡:整潔度和客房舒適度
不喜歡:員工素質
En vacances en couple
Le personnel peu aimable mais un très bon confort de chambre. Déco très quitch mais sympa. Un balcon fermé est très agréable. Un quartier calme et à proximité par le transport au centre.

10/10 有夠讚

jeanpierre,montpellier

喜歡:整潔度、員工素質和住宿環境和硬體
prix corrects.personnel efficace et discret.
séjour agréable hotel calme

8/10 不錯哦

Nathan,UK

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good value for money
After reading the reviews I proceeded with caution. However I was pleasantly surprised about how nice the hotel was. The staff were very helpful and friendly, room was very clean, there was decent furniture. Good central location.

2/10 很糟糕

Andy,UK

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
TERRIBLE AVOID!!!
Google the Place Before i got there but paid so i stayed, If you google it You will NEVER Go there!!! Awake most of the Night from there Hotel CLIENTS!!!!

6/10 一般般

真實旅客

喜歡:員工素質
不喜歡:客房舒適度
HABITACIÓN FRÍA LOS DOS PRIMEROS DÍAS Y RUIDOSA EL TERCERO

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Igor

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

v,London

喜歡:整潔度、住宿環境和硬體和客房舒適度
A good 3 star hotel
Nice rooms

4/10 不太好

Ernesto ,Los Angeles

不喜歡:員工素質
OK Hotel, with terrible customer service.
My first night at the hotel, the bed broke. I notified this to the hotel Staff. Yulia the front desk clerk was amazing, she worked hard to provide the comfort and service that I expect and that I am use to. Unfortunately she was the only person in the hotel with customer service. The rest of the staff was rude and unfriendly. The housekeeper /maintenance technician always sounded angry and spoke loudly as if she was arguing with someone or about something. I don't speak the language but I could understand the word Americanski or a reference to me. The other Hotel Clerk was no better with her customer service skills. If I needed anything that asked for she provided the service but with an overwhelming attitude. They were difficult people to approach. The best thing this Hotel has going for it , is Yulia. When she was around it felt like a good establishment.

8/10 不錯哦

Zaal Kikvidze,Tbilisi, Georgia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay
It is very good in terms of all aspects; however, as far as I had paid for my stay through hotels.com, they told me that they could not issue a receipt. The email notification, sent from hotels.com, said that my purchase included free breakfast but it did not prove to be true.

4/10 不太好

真實旅客

喜歡:整潔度和客房舒適度
不喜歡:員工素質和住宿環境和硬體

10/10 有夠讚

Светлана,Луганск

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Молодцы!
Провели в отеле одни сутки. Всё чисто, аккуратно. Номер небольшой, но достаточный для гостей. Завтрак приятный, кофе вкусный :-) Единственное, чего не хватало, - тапочек в номере. Девочки отзывчивые, не отказывают ни в каких вопросах. Расположение удобное - две минуты и ты на проспекте Победы. А поскольку мы оплачивали номер по горящей скидке - удовольствие получено и моральное, и материальное. :-)