Ratings based on 1,414 Verified Reviews

4.2 out of 5
84% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 17, 2019
I loved the spa services and their prices and having treatments in the garden spa private but still outdoors. Swim up bar and restaurant were excellent.
4 out of 5
by A verified traveler

Posted Jun 12, 2019
The pool are was great and access to the beach fantastic the bed in the room was a split single and they where different heights which made it so you could not sit in the middle of the bed
Comment from Hotel Management
Jun 14, 2019 by Maureen, Hotel Management
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen
4 out of 5
by A verified traveler

Posted Jun 5, 2019
Comment from Hotel Management
Jun 15, 2019 by Maureen, Hotel Management
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen
5 out of 5
by A verified traveler

Posted Jun 3, 2019
Comment from Hotel Management
Jun 7, 2019 by Maureen, Hotel Management
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen
2 out of 5
by A verified traveler from Australia

Posted Jun 2, 2019
We had organised 27 adults and 6 children/ 14 rooms to celebrate my wife’s 50th birthday and also booked the boardwalk restaurant for 40 adults and 8 kids , and asked if they could do something special for my wife,maybe a cake or a massage on the day and all they could come back was free wifi which didn’t work,people staying that paid for wifi that didn’t work were not refunded even after speaking to people at the front desk.Double charged in other areas. Need to check bill at end of stay.Food was good
Comment from Hotel Management
Jun 10, 2019 by Maureen, Hotel Management
Dear Husty, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen
5 out of 5
by A verified traveler

Posted May 30, 2019
Comment from Hotel Management
May 31, 2019 by Maureen, Hotel Management
Dear Sirs, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Kind regards, Maureen
4 out of 5
by A verified traveler

Posted May 28, 2019
Comment from Hotel Management
Jun 10, 2019 by Maureen, Hotel Management
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen
5 out of 5
by A verified traveler

Posted May 26, 2019
Comment from Hotel Management
May 31, 2019 by Maureen, Hotel Management
Dear Sirs, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Kind regards, Maureen
2 out of 5
by A verified traveler

Posted May 25, 2019
Beds were very hard and Bathrooms not really up to standard, very old and dated.....Had to service our aircon as it wouldn't work and was full of dust.
Comment from Hotel Management
Jun 7, 2019 by Maureen, Hotel Management
Dear Dave, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen
5 out of 5
by A verified traveler

Posted May 23, 2019
Amazing for an old place with cultural design. Well kept gardens and pools. Virtually on the beach with variety of restaurants.
Comment from Hotel Management
May 31, 2019 by Maureen, Hotel Management
Dear Sirs, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Kind regards, Maureen